February 23, 2020 § 2 Comments
2019 was a great year for many of us. Quite a few of you developed professionally and became better at what you do. I congratulate you for that important achievement; unfortunately, competitors are still out there, languages are still changing, technology continues to improve, and clients (agencies or direct corporations) will pay for what they need but are looking for the best service at the best price. The question is: How do we adapt to reality, keep up with technology, and improve our service? The answer is complex and it includes many issues that must be addressed. As always, at the time of the year when we are all planning our professional activities, and programming our agendas, I will address one of the key components of our annual plan: Professional development.
It is practically impossible to beat the competition, command a high professional fee, and have satisfied clients who pick you over all other interpreters, unless you can deliver quality interpreting and state-of-the-art technology.
We need to be better interpreters. We must study, we must practice our craft, we should have a peer support network (those colleagues you call when in doubt about a term, a client, or grammar) and we must attend professional conferences. I find immense value in professional conferences because you learn from the workshops and presentations, you network with colleagues and friends, and you discover what is happening out there in the very competitive world of interpreting. Fortunately there are many professional conferences all year long and all over the world. Many of us attending a professional conference are lucky to live in countries where professional development is tax deductible. Unfortunately, we have a “good problem”: There are so many attractive conferences and we must choose where to go.
I understand some of you may attend one conference per year, or maybe your policy is to go to conferences offered near your home base. I also know that many of you have professional agendas that may keep you from attending a particular event, even if you wanted to be there.
I applaud all organizations and individuals who put together a conference. I salute all presenters and support staff that make a conference possible, and I wish I could attend them all.
Because this is impossible, I decided to share with all of you the 2020 conferences I am determined to attend, and sadly, some I will not due to professional engagements. In other years I have attended more conferences than the ones on my list; last-minute changing circumstances and personal commitments let me go to events I had not planned to attend at the beginning of the year. This time, we must keep in mind that the coronavirus pandemic is impacting many conferences and workshops. For that reason, I suggest you check periodically to see if the conferences you selected are still on schedule, and have a “Plan B” of conferences you would attend if your first choice was postponed or cancelled.
As of today, the conferences I plan to attend this year, and those I recommend even if I will not be able to be there, are:
The Second Africa International Translation Conference (AITCO) in Arusha, Tanzania (February 7-8).
This event already happened earlier this month and it was a success. Unfortunately, my professional commitments kept me from this conference which showcased some of the best presenters from Africa and around the world, speaking on interesting, relevant topics to interpreters and translators. This year the conference was attended by International Federation of Translators (FIT) president Kevin Quirk. I talked to him about this event at the end of last year, and shared my unforgettable experience attending their 2019 conference in Nairobi. The fact he was there made me feel as part of the event. I congratulate Alfred Mtawali and the rest of the organizers for putting together such a valuable learning opportunity. I will try my best to be there in 2021.
The Association of Translators and Interpreters of Florida (ATIF), ATA Spanish Language Division (SPD) and Miami Dade College Eduardo J. Padrón Campus (MDEPC) “In Miami Spring Into Action” in Miami, Florida, (Originally: March 20-22. Postponed until further notice).
I will attend this conference because of the program they put together with top-notch presenters, interesting topics, and the college environment of MDEPC’s campus. I attended the prior edition two years ago, and I can hardly wait for this year’s conference. If you are a Spanish language interpreter, translator, proof-reader, linguist, teacher, or you just love Spanish, this is an event impossible to miss. I also recommend it to those Spanish language colleagues looking for quality CE credits who cannot afford the very expensive ATA annual conference. You can meet all your goals here (quality learning, CE credits, networking with Spanish language interpreters, translators, and other professionals from all over the world, and a more intimate setting to spend more time with presenters without the distractions of the more commercial ATA conference with its vendors and agencies that pay to be there).
The Carolina Association of Translators and Interpreters (CATI) 32nd. Annual Conference in Raleigh, North Carolina (Originally: March 28. Postponed).
I will not attend this conference, but I recommend it for several reasons: I have attended it in the past, I know first-hand some of the very talented members of the association’s board, and because they have scored a home run with their keynote speaker. If you are an interpreter or translator in the Carolinas, or if you have a way to attend, regardless of where you live, do not miss the opportunity to listen to our talented colleague Irene Bruno, one of the best, most experienced interpreters you will ever meet. Learn about conference and diplomatic interpreting from the best. Besides Irene’s anticipated presentation, I also find attractive the presentations by Sarah Baker on Sign Language Interpreters and their relationship to their spoken language colleagues, the “LatinX” presentation by Hernán Silva-Zetina and Matthew Benton, and the no-doubt great session where my friend Santiago García Castañón will show us how to speak better. The conference will take place at Meredith College, and it will be followed by the ATA certification exam on March 29.
Third Translators and Interpreters International Congress Citi Lima 2020 in Lima, Perú (Originally: May 2-3. Postponed until further notice).
Ever since I heard of this event last year in São Paulo, I have been counting the days to this congress. Organized and sponsored by the Peruvian Translators Association (Colegio de Traductores del Perú) and several prestigious Peruvian universities, this congress promises to be the professional and academic event of the year. Held at Lima’s Convention Center, this two-day congress has an impressive program packed with interesting, useful, relevant, and current topics. If you are planning a trip to South America in 2020, go to Perú, see the country, learn its history, taste its awesome food, and be part of the professional and academic event of the year. See you in Lima!
National Association of Judiciary Interpreters and Translators (NAJIT) 41st. Annual Conference in Ft. Lauderdale, Florida (June 5-7).
This year legal interpreters and translators from the United States, and a few from abroad, will meet in sunny Florida for the annual conference of the only judiciary interpreters and translators association in the United States. Unfortunately, at this time, NAJIT has not published its program, but based on previous years, you can count on a variety of topics and presenters that will no doubt cover all fields of interest to our colleagues in the legal field. This is a two-day conference (June 6-7) with pre-conference workshops on June 5. In the past, conferences have offered all-day and half-day pre-conference workshops. On a personal note, I will tell you that I was concerned when I heard the conference was going to be in Ft. Lauderdale instead of Miami. I immediately though of the difficulties to get to the site of the conference. I was worried that all you could fly to Ft. Lauderdale were low-cost airlines. Fortunately, I can share with you that conventional airlines fly to Ft. Lauderdale. This will let those of us who prefer these carriers fly into the city instead of having to fly to Miami and then get to Ft. Lauderdale by taxi. I look forward to meeting many friends at this conference.
Sexto Encuentro Internacional de Traductores dentro de la Feria Universitaria del Libro (FUL) in Pachuca, Mexico (September 4-5).
I have attended this conference from its inception and it is bigger and better every year. The conference is held at the Autonomous University of Hidalgo State’s Poliforum at Carlos Martínez Balmori Campus. This year, the guest country will be Russia, and conference presentations and workshops will center on artificial intelligence. I like this event because of the many students who go to the conference from many Mexican colleges and universities. Most conferences are attended by professional colleagues with years of experience, but this “encuentro” is attended by bus loads of students of translation, interpreting, and other-language related fields. The conference takes place within the International University Book Fair (FUL) and its organization by my friends Mireya Ocadiz (the conference), and Marco Antonio Alfaro (FUL) gives it a unique atmosphere. If you live in Mexico, or if you want to learn more about artificial intelligence and our profession, I encourage you to attend this event.
Midwest Association of Translators and Interpreters (MATI) 17th. Annual Conference in Milwaukee, Wisconsin (September 12).
I attended MATI’s conference in Chicago last year and I was very impressed with the level of the presentations and attendees from Illinois, Wisconsin, Indiana, and other places (even Canada). I saw how the organizers went all out to make sure the conference delivered what all those attending expected. It did. My friend Cristina Green and the rest of the MATI board are doing a great job by bringing to the upper Midwest, where many important cities and colleges are located, a quality event. As a Chicagoan I could not be happier. I am looking forward to meeting all my neighbors and friends from the Midwest in Milwaukee this September.
The International Association of Professional Translators and Interpreters (IAPTI) International Conference in Timisoara, Romania (Originally: October 3-4. Postponed to October 2-3, 2021).
I go to this conference because it is IAPTI. Because it is about us, the interpreters and translators! This conference, held at Banat University in Timisoara, and this organization in general, under the leadership of my friend, the very talented Aurora Humarán and the rest of the board, present a unique viewpoint of our profession I consider priceless. It is the only international conference of this size where there are no corporate sponsors. All you see is translators and interpreters like you. Some results of this innovative approach are that the conference attracts a very important group of colleagues that stay away from other events because they are bothered by the corporate presence. This is the conference to attend if you want to learn how to work with direct clients, deal with agencies from a position of power, negotiate with corporate clients and governments, and improve your skills. The absence of agencies, corporate members, and merchants soliciting your businesses lifts the heaviness of other conferences, and fosters dialogue without having to look over your shoulder. You can attend the presentations and workshops knowing that no presenter is there to sell you anything, and it is fun to have a space like this at least once a year. IAPTI is also famous for its extracurricular activities like the traditional “Sweets from your country” and the post-conference sightseeing. If you have never been to Timisoara, stay after the conference and join us for a city tour, a visit to the beautiful Danube, and a trip to Vlad (the impaler) Dracula’s castle. See you all in Timisoara!
American Translators Association ATA 61st. Conference in Boston, Massachusetts (October 21-24).
Every year, the American Translators Association puts the biggest show on earth. More presentations to choose from, more attendees, more opportunities to network, and this time, Beautiful Boston! I enjoy attending ATA conferences because of the variety, and the many friends and colleagues I get to see every year. However, to take advantage of the conference without being exposed to the many predators that attend every year in the form of agencies, vendors, and “well-intentioned colleagues”, I pick my activities very carefully and never losing sight of the obvious presence of those who want to destroy our profession and turn it into an industry of commodities. It does not escape me that this conference is by far the most expensive interpreting and translation conference in the world, that it is always held at expensive hotels, and that Boston is not cheap. I think it is worth spending my hard-earned money (even if at the time you check in they do not even give you a bag to keep your stuff) but as I said above under “In Miami, Spring Into Action”, if your working languages include Spanish, consider going to Miami instead of Boston. For those who work with languages other than Spanish and think ATA is getting way too expensive, keep in mind that many of the presentations at the ATA conference have been presented at smaller (less expensive) conferences before. Do your homework, review other conferences’ programs, and then decide. With that warning and suggestion, if you can afford it, go to Boston and enjoy the conference. I Believe the participation of my friends, and renowned legal translators Ruth Gámez and Fernando Cuñado (from the famous blog: “Traducción Jurídica”) attending as distinguished speakers of the Law Division will make attending the conference worth.
XXIV Translation and Interpreting Congress San Jerónimo (FIL/OMT) in Guadalajara, Mexico (November 28-30).
Every year the Mexican Translators Association (OMT) puts together a magnificent program featuring well-known presenters from all over the world. Coming from a very successful sold-out XXIIICongress, with more presentations geared to interpreters than ever before, the 2020 edition will have workshops and presentations in varied, useful, and trending topics. This is the activity to attend this year for those colleagues who work with the Spanish language. Extra added bonus: The Congress is held near and at the same venue (Expo Guadalajara) and at the same time as the International Book Fair, one of the largest in the Spanish language world. Besides the professional sessions, attendees can also stroll up and down the immense fairgrounds, purchase books, listen to some or the most renowned authors in the world, or just window shop between sessions. I have been attending this event for over as decade, and I will continue to do so. I hope to see you in beautiful Guadalajara.
XXII International Federation of Translators (FIT) World Congress in Varadero, Cuba (December 3-5).
It is difficult to us, as American citizens, to visit Cuba, but this congress justifies trying to go. The last FIT Congress in Brisbane, Australia was a great experience that left me ready to attend this year’s event, and continue my uninterrupted attendance to this truly world congress. This time, the Asociación Cubana de Traductores e Intérpretes (ACTI) will be the hosting organization, and the site will be legendary Varadero. The theme of the conference is the idea that by removing linguistic and cultural barriers, translators and interpreters foster equal access, and dialogue. International attendance gives you a diverse audience and a wide variety of presenters that will make history by holding for the first time an event of this kind in Cuba. I am determined to start the process to be able to travel to Cuba in December. I certainly hope to see you there!
I know the choice is difficult, and some of you may have reservations about professional gatherings like the ones I covered above. I also know of other very good conferences all over the world, some of the best are local, regional, and national events; others are specialized conferences tailored to a certain field of our profession. I would love to attend many but I cannot. Some of you will probably read this post in a group or website of an association whose conference I will not attend this year, you will probably see me at other conferences not even mentioned here; that is likely. To those I cannot attend this year: I wish you success and productive conferences. Remember, the world of interpreting is more competitive every day and you will need an edge to beat the competition. That advantage might be what you learned at one conference, or whom you met while at the convention. Please kindly share your thoughts and let us know what local, national or international conference or conferences you plan to attend in 2020.
January 13, 2020 § 6 Comments
Now that 2019 ended and we are working towards a fruitful and meaningful 2020, it is time to assess what we learned during the past 12 months. As interpreters we are constantly learning, and from talking to many of my colleagues, this year was packed with learning opportunities. In 2020 I worked with magnificent interpreters and many of my dearest colleagues.
Our profession had positive developments this year: For the first time our African interpreter and translator colleagues gathered for the First Africa International Translation Conference in Nairobi, Kenya. I had the fortune to attend the event. It was an eye-opener to see how many capable colleagues from all corners of Africa, and many other places in Europe, South America and the United States were committed to have an excellent program full of content. This conference was attended by true professional interpreters and translators who exchanged opinions, attended workshops and presentations, and enjoyed the beauty of Kenya and the enthusiasm of the local interpreters and translators. On a personal note, I had the privilege to be invited to lecture in front of hundreds of language, translation and interpretation students at Kenyatta University. This was an experience I will never forget. After the conference, our Kenyan colleagues organized a safari which I attended. Another unforgettable experience. In 2020 African interpreters and translators will build on top of last year’s accomplishments and hold the Second Africa International Translation Conference in Arusha, Tanzania.
Another “first” took place in Buenos Aires, Argentina, where the Argentine Association of Sign Language Interpreters (AAILS) held its first conference entitled: “1 Jornada de AAILS”. The event was attended by Argentine Sign Language interpreters from all over Argentina, and by interpreters of other languages and representatives from other translation and interpreting organizations from Argentina and abroad. I was lucky to participate in the preconference workshops and the conference itself. The presentations were educational, fun, and informative. I was pleasantly surprised by the level or participation and the energy and talent of the board members and others who collaborated to the success of the conference.
The interpreting profession in Mexico is stronger every day as evidenced by the Organización Mexicana de Traductores’ (Mexican Translators Association, OMT) very successful conference in Guadalajara, with more presentations directed to interpreters than ever before; The Autonomous University of Hidalgo’s University Book Fair and content-packed conference in Pachuca; and the every-year more successful court interpreter workshop and conference for Mexican Sign Language (LSM) in Mexico City once again. This year’s edition added the participation of Mexico City’s prosecution agency (Procuraduría de la Ciudad de Mexico) to the impressive list of international guests, magistrates, judges, and attorneys already collaborating to the success of this project.
The Brazilian Association of Translators and Interpreters (ABRATES) gave us the biggest show of the year with its magnificent conference. Hundreds of interpreters and translators from all over the world gathered in Sao Paulo, Brazil to learn and exchange experiences on a wide variety of subjects, from academic content to business practices, to the most recent developments in technology, to networking, this was a very-well organized, unforgettable experience.
There were many conferences in the United States: the National Association of Judiciary Interpreters and Translators in the United States (NAJIT) held an attendance record-breaking conference in Nashville, Tennessee, The American Translators Association (ATA) had its every-year larger, and more expensive conference in Palm Springs, California, but the one to single out because of its content, organization and attendance, was the Midwest Association of Translators and Interpreters (MATI) conference in Chicago, Illinois. This was a most-needed conference in the Great Lakes Area where many interpreters and translators live and practice, but few quality events are offered. Those who attended the event will be back in 2020 when the conference will take place in Wisconsin, and no doubt they will invite their friends.
On a year packed with great conferences and workshops, interpreters need to know that the prestigious biannual Institute of Translation and Interpreting (ITI) conference took place in Sheffield, England, with an all-interpreter dedicated track. Some of the best-known, most capable interpreters from Europe and elsewhere shared their knowledge through very interesting, informative, and provocative presentations in an atmosphere like only interpreters can create. This, added to the well-known, high quality translation program, and a spectacular venue, made the conference a second-to-none event. I enjoyed it very much, and developed (and renewed) wonderful friendships with great colleagues.
In some parts of the United States, this past year saw the beginning of important changes in the way interpreters and translators provide their services, empowering the individual and limiting abusive practices by language service agencies. Unfortunately, big corporations and small entities seeking to keep the one-sided labor market they have enjoyed for too long, sold some interpreters the idea these changes hurt them, when in reality they only hurt agencies and leave interpreters and translators free and empowered to provide their services without expendable intermediaries. Sadly, instead of using their time and energy to educate direct clients and explain that services would now be provided without the middle guy, these agencies talked some colleagues into defending the interests of the agencies under the misconception they were defending themselves. The year brought positive developments to the largest court interpreter association in the United States. After a few years of problematic ineffective leadership, during the second half of 2019, a majority of the NAJIT Board elected a truly capable, respected professional and proven leader to be its Chair. Now the association faces a promising future.
Once again, this year saw the growth of our profession in Remote Simultaneous Interpreting (RSI). Unfortunately, much of its growth was in home RSI where interpreters, who are not technicians, and cannot control their neighborhood environment, or their country’s infrastructure, are exposed to civil liability while the agencies that hire them remain silent on the subject and professional insurance policies will not cover such events. Combined with the agencies’ growing tendency to hire RSI interpreters in developing countries (where infrastructure is not as reliable as it is in the United States, Japan or Europe) at a fee considerably lower than their counterparts in developed nations, to maximize profits, is the biggest threat our profession will face in 2020.
Unfortunately, 2019 will forever be remembered as the year when the largest association of interpreters and translators in the United States elected as “president-elect” a person who holds no certification as an interpreter or translator despite allegedly working with some of the most common, widely used languages. This creates a serious image problem to the association because there are only two possible explanations when a person is around for many years, claiming as working languages, combinations where certifications are readily available: Either the person has no certification because owners of agencies who do not interpret or translate do not need them, in which case interpreters and translators will have as president-elect an agency owner, not a colleague; or the person translates or interprets without a certification, in which case ATA members will be represented by a person who makes a living by doing exactly what the association fights against: translating or interpreting without being certified. Very sad.
2018 will forever be remembered as the year when ineptitude destroyed the credibility and reputation of the Spanish language federal court interpreter certification exam, until then most trusted interpreter exam in any discipline in the United States. Even though there were two examination rounds in 2019, nobody has been held accountable at the Administrative Office of the United States Courts (AOUSC). The year that ended a few days ago corroborated that ineptitude unacceptable in the private sector has no consequences in the federal government.
Throughout the world, colleagues continue to fight against low pay, deplorable working conditions, favoritism, ignorant government program administrators, and other problems. Some European countries are now facing outsourcing of interpreting services for the first time.
Once again, interpreters around the world faced attempts from special interest groups to erode our profession by lowering professional standards creating questionable certification programs, and offering pseudo-conferences and webinars to recruit interpreters for exploitation while hiding behind some big-name presenters, many of whom have agreed to participate in these events without knowledge of these ulterior motives.
No year can be one hundred percent pariah-safe, so we had our “regulars” just like every single year: 2019 was full of para-interpreters trying to “take over” the market by charging laughable fees under shameful working conditions in exchange for miserable services.
As you can see, dear friends and colleagues, much changed and much stayed the same. I focus on the good things while I guard against the bad ones. I wish a Happy and Productive New Year to all my friends and colleagues!
August 6, 2019 § 3 Comments
Getting a college degree is no minor accomplishment, but in most countries, you need a certification, license, or patent to practice your profession. Interpreting is no different.
Unfortunately, a degree and a certification do not guarantee you anything. We live in a globalized society where only the best will reach success. Interpreters work with languages and human knowledge, both characterized by their constant, eternal change. Modernity brings changes in science and technology, and globalization makes all interpreters your competitors, regardless of their location. Continuing education is as essential to interpreters as the air they breathe.
Continuing education costs money, and interpreters need to spend time studying instead of earning a living. When faced with the need to continue our professional education to survive in a market economy, we have to be very careful as to how we spend that hard-earned money. At this point in their careers, interpreters have spent large amounts in their education: College and certifications were not cheap, and now it is time to decide how we will invest our financial resources, and our time, to further our professional development.
Continuing education is an interpreter’s need, but it is also a business. We will now look into some options out there, describe what we need, and provide a profile of fraudulent and poor-quality programs that exist.
The first question to ask ourselves is: What do we need when we seek continuing education? We need to keep a certification or license current; we need to pass an exam, we need to get certified, or we just need to learn and improve to succeed.
To achieve these goals, we need to seek education in five fields:
2. Our specialty area
We also need to stay up to date on current events and accumulate general knowledge.
There are several ways to get the education we need on these areas:
By entering a structured education program in a college or other higher learning institution to get a post-graduate degree; by attending summer courses for those who cannot be full-time students. There are also one- and two-week diploma/certificate programs, weekend workshops and presentations by professional associations, universities and colleges, agencies, the government, and well-known professional interpreters who teach.
There are also international, national, regional, and specialized conferences by professional associations.
Webinars by professional associations, universities, and professional interpreters are another source of education (ATA, IAPTI, eCPD, and others) and individual mentorship or internship programs with experienced interpreters as mentors.
Some colleges, professional associations, and experienced interpreters offer a virtual classroom experience, and this is where we see a higher risk to end up with a poor-quality workshop by an unknown interpreter turned instructors. Although some of these programs may offer continuing education credits, they are of little use in a professional life.
Because of the blog, many friends and colleagues contact me to let me know of workshops, seminars, and courses they regret taking. Most include at least one of these characteristics: The instructor is an unknown interpreter considered a “local hero” where he works and lives. These people have secured a local market as “instructors” because they have been around for a long time, or due to their impeccable social skills that have positioned them within a sphere of influence of judges, court administrators, school principals, and others. The classes are held at a person’s home or office, without a proper learning environment and with very few resources. Sometimes the instructor has her children at the venue, and occasionally, the workshop takes place at the same location where other activities are happening, such as a community theater, religious activities, or sporting events. At these courses enrollment is way less expensive than at legitimate programs.
Often a workshop could cost as little as an admission to the movies. Maybe these so-called “continuing education” programs are offered overseas in a resort, and they are handled as destination events or a family vacation instead of a professional event. I suggest you think long and hard before enrolling on a professional program run by a travel agency, or a workshop advertised in a brochure that describes tours, beach activities, and similar options side by side to a professional schedule. Finally, these workshops are often advertised in tacky signs, unprofessional poster boards, and online adds that are misspelled or improperly written.
Because we are in a very competitive market in a globalized economy that pushes us towards continuing education to survive and then excel, you must take care of your time and finances. Do your homework when going for a Master’s Degree or to attend a workshop to pass a certification test. Always select a program that covers the subjects you want to study, and use common sense when selecting a service provider. Trusted colleges, recognized professional associations, well-known experienced interpreters will offer programs that make sense, are useful, and unfortunately, are expensive. When a class it taught by an unknown, the instructor credentials are questionable, the course takes place in a factory cafeteria or the basement of a church, and the course is cheaper than others, look the other way and avoid the workshop, even if it offers continuing education credits.
Study every day on your own, and try to attend workshops, courses and seminars that will cover the five fields above: interpreting, your specialty area, ethics, technology, and business. Attending reputable professional conferences at least once a year may let you cross off your list two or more of them. Remember, look at the program and mistrust conferences that publish the program at the last minute.
Often a local conference may offer what you need. Sometimes you need not travel long distances to get your continuing education. I now ask you for your comments and experiences with good and not-so-good continuing education programs.
July 11, 2019 § 13 Comments
If you are a regular reader of this blog you know my position regarding California’s AB5 bill that will benefit independent contractor interpreters who are currently prey to abusive practices by many agencies that treat them like employees but provide no labor benefits in that state. If enacted into law, this legislation will protect those who cannot move or seek other sources of work due to personal circumstances such as a sick child, and elderly parent, or unaffordable individual health insurance coverage. (For more information, please see my post of June 12).
I have no problem with those colleagues who, acting as small business owners, not professional interpreters, seek to influence the legislature and kill the bill. They have a legitimate right to do so, just like I exercise my right to support the bill and advocate for its passing.
The situation turns problematic when an association the size of the National Association of Judicial Interpreters and Translators (NAJIT) apparently injects itself into a controversy that affects many of its members on both sides of the bill, and throws its support behind one sector of its membership: the agency owners.
It concerns me that a national association decided to participate on a state-level issue in a way that goes beyond its mission to advance the quality of the services provided by its membership, and the professionalization of interpreting, and decides to adopt a position fueled by the commercial interests of some of its small agency members, and those who have listened to the one-sided arguments by these businesspeople, and erroneously think the legislation would harm them. A professional association should concern itself with continuing education, position papers, and support of its membership’s efforts to become a recognized profession, not a commercial entity or a merchant guild. It should not support the other side either.
Independent contractor interpreters have the support of the California Labor Unions and Guild; Agency owners are represented by the Association of Language Companies (ALC), an entity conceived to advance their business interests, not the professional status of individual interpreters or translators. On this issue, agency owners who are NAJIT members should turn to those who share their interests in ALC.
Professional associations should refrain from taking positions and acting on behalf of a membership segment at the expense of another. From the beginning of this controversy, at the time of the Dynamex decision, the American Translators Association (ATA) took itself out of this issue by announcing they would not take sides. That was the right decision, they did not put some members over the rest.
The second thing that troubles me is the way NAJIT got involved in this issue. The membership was not informed of any discussion about this support; as far as I know there was never a Board meeting to deal with this issue. No decision was ever made, and the Board was not consulted. For all these reasons, it is very disconcerting, and extremely troublesome to see NAJIT’s Chair actively participating on these actions through social media, by letting others use the name of NAJIT in a way the public could think the association and its Board were behind these efforts, and (according to social media) by actively attending the legislature’s session, not as a private member, but representing NAJIT (there are social media posts showing her approval of these actions). In fact, to foster trust on the leadership, I believe Board members should remain neutral even as individual members of the association for as long as they are part of the Board. I have no way to know if any other members of the Board participated in such an unfortunate incident, because there is no evidence they did, but if this were the case, they would have acted ultra vires as well, and without discussing these actions as a Board.
Fortunately, the California Senate’s Labor, Public Employment and Retirement Committee passed the bill on Wednesday, and it now moves to the Appropriations Committee before it can reach the Senate floor. Assemblywoman Lorena González (D-San Diego), author of the bill, added business to business services to the list of exempted occupations. This can be used to escape the law by some of those who claim the legislation will put them out of business.
It is my sincere hope that NAJIT and its Board, thinking of its membership as a whole, publicly take a position of neutrality and clarify they will not support some of its members over others.
June 25, 2019 § 4 Comments
It has been almost a month since we first learned that our colleague Shin Hye-Yong, who interpreted for the Democratic People’s Republic of Korea (North Korea) Supreme Leader Kim Jung Un at the Hanoi summit with United States President Donald Trump was apparently detained at a political prison camp charged with undermining the Leader’s authority. This has been called “a critical interpreting mistake” by some in North Korea.
It has been widely reported by reputable press publications in Asia, Europe, and the United States, that the interpreter was blamed for president Trump’s walking away from the negotiating table when apparently the North Korean leader was “ready to continue the negotiations” and uttered in Korean: “Wait! Wait!” Or something similar that his interpreter did not convey in English before the American delegation exited the room. According to the media, Kim Jung Un ordered her detained and sent to a labor camp where she is currently undergoing reeducation and reflecting on her loyalty to the supreme leader of North Korea. Of course, we all know that in the civilized world, an error, if one really was really committed, has consequences that can go from a reprimand to a demotion, or firing, but never to hard labor or incarceration.
It was also reported by South Korean newspaper Chosun IIbo and others that Kim Hyon Chol, North Korea’s special envoy to the United States for nuclear negotiations was executed immediately after the summit. Although this turned out to be false, and Kim Hyon Chol is alive, he has been demoted from his pre-summit position, apparently he spends several hours a day writing essays and reflecting on his loyalty to the supreme leader. Nothing has been reported or leaked about the situation of our colleague Shin Hye-yong or their family.
It is not clear if Kim Jung Un really said these words, and if he did, it was loud enough for the interpreter to hear them, or he spoke under his breath. It is also possible that the interpreter rendered the words in English so low that Trump did not hear them, that she interpreted after the Americans had left the room, or that Trump heard her and ignored her.
I learned of this atrocity against a fellow-interpreter, and against our profession really, while at a conference attended by many colleagues, some of them diplomatic interpreters who have worked with heads of state from many countries. I immediately thought our governments would speak up against these horrible allegations but I also understood governments need to act calmly and wait until there is more information, even when dealing with a black hole of information like North Korea. I also expected our professional associations, those who represent thousands of interpreters and translators throughout the world to raise their voice in support for Shin Hye-yong and in protest for what was done to her and to the profession at large.
I expected those who represent us to react immediately, condemning the allegations and declaring them, if true, unacceptable. The International Association of Professional Translators and Interpreters (IAPTI) proving once again it truly stands shoulder to shoulder with all interpreters and translators, issued a letter condemning the allegations right away. The International Association of Conference Interpreters (AIIC) mentioned the incident on social media, and several colleagues, individually, have shared their total rejection to what happened in North Korea. Most associations, including the bigger, wealthier organizations with the most members have timidly remained silent. Some of them have reacted like news agencies and have called to corroboration before issuing any statement, even when practically all major publications in the world already talked about this. Others, have argued it is better to remain quiet for now out of fear that a communication condemning these actions against Shin Hye-yong could make her situation worse.
I guess these groups think a protest from a translators and interpreters association will motivate a ruthless dictator to punish an individual more harshly than everything already published by the likes of The Guardian, New York Times, Washington Post, Asahi Shinbun, Chicago Tribune, etc.; like Kim Jung Un keeps an eye on our opinions.
These professional associations completely missed the point: a letter from a professional association will not sway a dictator more than public opinion or world-reputable newspapers; the letters are for us. The purpose of issuing a formal protest by any of them is to show their members, and the profession at large, that in times of crisis, darkness, fear and despair, they are with us, they feel our pain, they have our back. It is for us, thousands of interpreters and translators to feel the associations are protecting the profession, to the point of not accepting anything that hurts what we do, even if they are just allegations. Kim Jung Un will never read these letters nor learn of their contents, but Shin Hye-yong, and her family, might. Perhaps she will hear about the letter from IAPTI in that horrible place where she is being held. Knowing her fellow interpreters throughout the world are aware of what happened to her, they are saddened and they are showing their disapproval will make her feel less alone, hopeless, and isolated where she is.
This was a hot topic for discussion and rage among all of us at the conference; opinions against the North Korean regime’s decision to incarcerate the interpreter, and concern for the recent and constant attacks on the diplomatic interpreting profession were voiced everywhere. There was a comment that stayed with me. I asked a top-level interpreter who works with presidents and other world leaders if she thought interpreter and translator professional associations should speak up and condemn the actions of the North Korean government against the interpreter, even if they had not been confirmed. Her answer was: “What would you want your peers to do if you were in her shoes?” I answered without hesitation: “I would want my colleagues and my professional associations to raise their voice in support of the profession and to defend me”. She told me she would want the same if this happened to her. Next, I asked the same question to as many colleagues as I could, and all of them told me the same. Nobody told me they wanted for the interpreting world to wait for a corroborating source. There was not a single interpreter who bought the argument that speaking up would make things worse for her.
Dear colleagues, our profession, especially diplomatic interpreting, is under attack in many places, from the United States Congress politically motivated posturing demanding interpreter’s notes and threatening a subpoena, to the president of Mexico using his secretary of foreign affairs as interpreter instead of a professional, to the disaster in North Korea.
This is not the first incident involving a North Korean interpreters: It is not clear why Kim Jung Un replaced the experienced interpreter who accompanied him to the first Trump meeting in Singapore with our now ill-fated colleague Sin Hye-yong; we saw the fear in an interpreter’s eyes when in front of the TV cameras Kim Jung Un dropped something and the interpreter took a professional athlete’s dive to catch it before it hit the ground; and we all saw the embarrassing incident with the Vietnamese interpreter who dashed from the helicopter down the red carpet to get to the dictator before he uttered a word to the Vietnamese officials welcoming him to Hanoi.
Professional associations do not need to wait for corroborating sources to protest such serious allegations. They can protest the allegation and condemn it if “it turns out to be true”. Professional associations need to speak up; it is not their job to keep dictators happy, their job is to protect their members and the profession. Last century, world leaders sat on their hands as Hitler invaded Poland, they did not want to upset him, and we all know what happened. Professional Associations are always bragging about “everything they offer” to their members. It is time they offer them solidarity and support. I now invite you to share your opinion on this extremely important issue.
June 12, 2019 § 11 Comments
Think of a colleague, anywhere in the United States, who is battling a devastating illness and cannot get the treatment she needs because she has no health insurance, and medical expenses are so high she cannot cover them. I am sure you know an interpreter who has tried to get a job because he is worried about retirement years from now, but cannot get one because nobody is hiring. Language service providers want independent contractors because they have no legal obligation to provide employment benefits: health insurance, retirement plan, paid holidays and vacation, maternity leave, worker’s compensation insurance. If you prefer, look very carefully at your interpreter colleagues who have a sick parent, a disabled child, or another powerful reason to stay where they now live, and for that reason, they have to interpret for the agencies in town (local and multinational) and they do it in silence because they are afraid of losing these assignments, even when they are poorly paid, and they have to endure terrible, and sometimes humiliating working conditions.
Of course, you can always look at your own practice; I invite you to do so and honestly answer these questions: Do you enjoy having to check in and out with the agency every time you do an assignment? do you feel comfortable asking the person you just interpreted for to write down the hours you interpreted and to sign the form so you get paid by the agency? Do you find amusing having to spend hours on the phone and writing emails so you can get paid for a last-minute canceled assignment the agency does not want to pay? Maybe some of you like staying at the venue after interpreting is over because the agency makes you stay for the full time they retained you, even though all your work is done. Perhaps your definition of professional services includes cleaning up files or making photocopies until your time is up. Do you like it when the agency prints you business cards under their name and forces you to give them to the client? Do you like dodging all clients’ interpreting services questions by referring them to the agency every time? How about micromanaging your time on the assignment?
I doubt you enjoy any of these things, but even if you do, please understand that these intermediaries are taking advantage of you. They are forcing you to perform as an employee without paying you any benefits. Agencies distract you by telling you what a wonderful lifestyle you have, how flexible your schedule is, and everything thanks to them, your benefactors who find you work while you do not even lift a finger.
This is what the California State Legislature is trying to stop by forcing those employers who treat their “independent contractors” as employees to provide all benefits and protections people who do what these interpreters do for the agencies are legally entitled to. Think like an interpreter, stand up for your colleagues and the profession. Do not buy the arguments agencies are propagating. They do not see this legislation from the interpreters’ perspective. They see it from their business perspective.
For a long time, agencies have enjoyed this cozy business model that lets them charge their client for your service, pay you a part of it, and get you to do anything they want without incurring in any human resource expenses. It is a win-win situation for them. It is an abusive scheme for the interpreter.
Big multinational agencies are campaigning hard to defeat these legal protections not because they will “destroy the industry” as they put it, but because they will lose their golden egg goose. There will be no more freebies. They come at you with their lobbyists and make you believe they are on your side, they portray themselves as your savior and use scare tactics to make you think there will be no work for you if they are forced to lower their profits by living up to their legal and moral obligations to the interpreters.
Freelancing is not going to end after the bill becomes the law of the land in California or anywhere else. I am a freelance interpreter and I am not afraid. I do not work with these agencies, big or small, who now claim they are on a quest to save us all. New legislation or status quo will not impact my practice, and it will not impact that of most colleagues I work on a daily basis; however, leaving things as they are, giving back these agencies a position of power over the interpreters who work for them, will keep our less fortunate colleagues in the same deplorable conditions they have been working for all these years. This is a decisive moment. Multinational agencies and their lobby know it. They will fight the State of California with everything they have because they know the Golden State is a place where they can be unmasked and lose their privileges. Interpreters have organized labor backing their efforts because there are unions and guilds in California. Other States do not have them. The middleman knows that California is a decisive battlefield and they are spending money and sending their PR people to “convince” interpreters that defeating this legislation is best.
They argue they will not be able to hire interpreters because it would be too expensive. That many agencies will not survive and interpreters will lose a source of work. That is the point. The bill will only be successful when this serf-owner business model is erased. Will interpreters be more expensive because of the labor benefits? Yes. Interpreters deserve these protections. Agencies will either close or adjust their business models to comply with the legislation. Will agencies hire less interpreters? Of course, but the need for interpreters will not go away. There will be many more interpreters hired directly by clients. Is this going to hurt small agencies? It should. Small agencies should not exist in this business model because the essential condition for their survival is the denial of workers’ rights under the law.
Complaints that the legislation has exempted other professions like physicians and attorneys, but not interpreters are nonsense. Doctors and lawyers are well-established professions. Nobody would ever think of calling a “medical agency” and ask for a brain surgeon for tomorrow at 8:00am. If we want to be treated like these professions, we need to look like them. First step: get rid of the middleman. I know, some will say: “but…hairdressers are excluded and they are not a profession like doctors and lawyers” That is true and it is wrong. They should be covered by the legislation. The difference is: They got a better lobbyist and got their sorry exception in detriment of the people providing beauty services.
What about the argument that smaller agencies will not be able to stay in business because they will not afford it? In my opinion, these so-called agencies are not really agencies; most of them are a solo operation where somebody with connections acts as a referral service. I find this dangerous because these “agencies” just want a warm body with the right language combination for the assignment. I do not get the impression that messages on social media that read: “need French interpreter tomorrow at 2 pm” project exemplary quality control. Moreover, these people are not an agency, they should think and act like professionals and do what I do, and many of my colleagues do (all doctors and layers do the same thing): When your client asks for interpreters in a language combination different from mine, I just suggest a list of trusted experienced professional friends I am willing to vouch for, and let my client decide who he will retain and for what fee. I do not get involved, I do not get referral fees.
Finally, to the argument the ABC test is impossible to overcome: This is false. It can easily be overcome by a real independent contractor relationship. That is the point. If any agency could disguise a de-facto employee as an independent contractor the law would be pointless.
I understand what multinational agencies, their lobbyists, small agencies, and those solo practitioners who call themselves an agency without actually being one are doing. They are defending their very lucrative status quo. They have a right to fight for it and save their “industry”. As always, my concern are the interpreters and the profession, and from this perspective, I see the new California legislation as a step forward to our professionalization because, on top of protecting our colleagues in need, it will weaken the agency model, a necessary condition to become a true profession worthy of a place in the pantheon of professions. This is the time to listen to our colleagues and defend our profession, not the middleman interests.
April 8, 2019 § 4 Comments
All professions must be on their toes to protect their members and guard themselves from outside forces that, from time to time, try to destroy them by lowering their ethical principles and standards, compromising the quality of their professional services, or eroding their public trust. This is one of the main reasons professionals organize in associations like the American Medical Association (AMA); attorney national and state bars like the American Bar Association (ABA); or institutes like the American Institute of Architects (AIA).
Unfortunately, in the United States and other countries, our profession does not have such a body to protect the services we provide and the minimum requirements to practice interpretation. With no compulsory membership of a professional association, and associations that only serve their members’ interests (and sometimes not even that when corporations are welcomed as members) or are of a culture so foreign to the United States it makes them unattractive to the American idiosyncrasy, all we have left are the individual efforts of some of our colleagues, labor unions or guilds where they exist, and some local professional associations willing to protect us all, even those who are not their members.
During the last twelve months we have been attacked at an unprecedented rate: The associations of agencies’ efforts to overturn California’s Supreme Court Dynamex decision that empowers independent contractor interpreters by giving them leverage to negotiate with multinational and unscrupulous agencies that abuse their position of power when hiring individual interpreters; The Oregon Judicial Department Court Language Access Services (CLAS) change to the Uniform Trial Court Rules (UTCR) stripping court interpreters working in that state of their right to sight translate documents in court; and the California so called “Language Access Plan” (LAP) providing free interpreting services to anyone who requests an interpreter in Civil matters, regardless of their income, and depriving court interpreters in that state from practicing their profession in civil courts.
All nefarious actions setting our profession back many decades, but none as alarming and devastating as an effort by some Texas State legislators to lower the requirements to practice court interpreting in that state to a historical low. Please read this post even if you are a reader from another country, or if you do not interpret in court. It is that important.
Texas never distinguished itself as a state where court interpreting certification was universally appreciated or desired. It was a late-comer to the sphere of states requiring certification to practice as interpreter in the state courts. After much back and forth, the State settled for a licensing system that resembled the state certification program adopted by most states. Despite the unfortunate grandfathering of some subpar “interpreters” who had “practiced” for a long time before licensing became the law of the land, Texas eventually offered the National Center for State Courts (NCSC) exam offered in other states. For reasons difficult to explain and defend, after some debate, it was decided that Texas would have a two-tier licensing system for court interpreters: Those passing an English monolingual written exam with a score of 80 percent, and all three sections of the oral test (sight translation, consecutive, and simultaneous interpreting) with a score of 70 percent on all three sections are granted a “master” license. Candidates who pass the English monolingual written exam with a score of 80 percent, and all three sections of the oral test (sight translation, consecutive, and simultaneous interpreting) with a score of 60 percent on all three sections are granted a “basic” license. These “basic” interpreters can only appear in minor cases decided in courts not of record. (http://ow.ly/OL9Y30olqdH)
These requirements fall short when compared to the federal minimum standards (on a more difficult exam) and to the minimum requirements in most states. The National Proficiency Designations for Court Interpreters of Spoken Languages classifies court interpreters in languages for which a NCSC -sanctioned oral exam is available in four categories. Tier one, the higher category, encompasses those interpreters certified by the Administrative Office of the United States Courts (USAOC) commonly known as “federally certified court interpreters”, and state-certified court interpreters who obtained in one cycle (because some states allow certification in installments!) a minimum score of 80 percent in the simultaneous and consecutive portions of the exam, and a minimum passing score of 75 percent on each of the two sight translations (English into the foreign language, and from the foreign language into English) with a minimum combined score of 80 percent.
Candidates certified in at least one state who passed the NCSC exam within 12 months of the certification with a score of at least 70 percent in each of the simultaneous and consecutive interpreting sections of the oral test, and a minimum score of 65 percent on each of the two sight translations (see above) with a minimum combined score of 70 percent are classified as Tier 2 interpreters. This means that an individual can have a “master license” in Texas and be classified as a Tier 2 interpreter nationwide. Individuals getting, in one test cycle, a passing score of 60 percent in each of the simultaneous and consecutive parts of the exam, and a minimum score of 55 percent on each of the two sight translations (see above) with a minimum combined score of 60 percent are classified as Tier 3 interpreters. (https://www.ncsc.org/~/media/Files/PDF/Services%20and%20Experts/Areas%20of%20expertise/Language%20Access/VRI/1%20National%20Interpreter%20Database/National_Proficiency_Designations_for_Court%20Interpreters.ashx)
I know this looks bad, but that is not the problem that motivated me to write this piece. At this moment the Texas State Legislature is in session, and they are considering a bill that will eliminate the two-tiered licensing system and create a single state court interpreter license. Unfortunately, instead of amending the statute to raise the bar, these legislators are trying to lower it. This would open the door to anybody with no training or formal education, no skill or knowledge, to portray themselves as “licensed court interpreters”, destroying the profession in the Lone Star State. This very concerning bill was introduced by State Representative Ron Reynolds of Ft. Bend, Texas and it is being debated in the Texas House at the House Judiciary and Civil Jurisprudence Committee as HB 3627 (https://capitol.texas.gov/tlodocs/86R/billtext/html/HB03627I.htm?fbclid=IwAR0Vqopuc7tzdm9laroZc3_UP-gr0e2ZZeCw47Zx9xH3xRp-jxZrRQK6KNc)
Its companion bill was just introduced in the Texas State Senate on March 21, 2019 by Democratic Senator Borris Miles of Harris and Ft. Bend Counties as SB 2176. It was immediately referred to the State Affairs Committee. The City of Houston is in Harris County, and Ft. Bend is the county next door. (https://legiscan.com/TX/text/SB2176/id/1952181?fbclid=IwAR3OseP5xQbVL_sPx4SpnRHs-uN1f-stA5fGymG5-eyN-IZZ8vEECWtR8nM)
All of us, especially our colleagues in Texas, need to contact these legislators, raise awareness within the legal community and interpreter associations, and educate the general public. You can reach Representative Reynolds at: (281) 208-3574, and (512) 463-0494. Senator Miles at: (512) 463-0113, (713) 665-8322, (281) 261-2360 and (713) 223-0387.
Can you imagine going to a surgeon with a record of losing 4 out of every 10 patients he operates on? Would you go to a lawyer who loses 4 out of every 10 trials? I do not know many people who would pay a dentist who pulls out the wrong tooth forty percent of the time, and I cannot think of anybody who would get on a plane knowing that the pilot knows only 60 percent of what you need to know at a minimum to safely fly to a destination. These may seem like exaggerations, but they are not. This is what the Texas Legislature is considering right now. Their answer to a shortage of professionals is not to promote the profession or legislate to make it more attractive. Their plan is to lower the bar so low anybody who can order a beer south of the border can interpret a death penalty case.
These are very serious consequences, but we should let activists and human rights advocates fight these issues with the State Legislature. We must focus on a different issue derived from the same bill; an issue nobody else will fight to defend: Our profession. We have to stand united against the destruction of our profession by a group of uninformed legislators who obviously lack basic understanding of what interpreters do. We have to fight against this bill or the profession will die in the Lone Star State. Our colleagues will lose a significant market share to those pseudo-interpreters who will flood the market and charge rock bottom fees, because they will look great when compared to the money they now earn flipping hamburgers at the fast food joint around the corner (noting against fast food workers, admired, honest individuals, but they are not interpreters). Our colleagues, those real professionals that call Texas home, will also share on the stigma of living in a state where everybody and their brother can interpret in state court. Their reputation will suffer, not with their trusted clients who appreciate their services, but in the public opinion. There is no justification for this legislation in a state that should be concerned with raising professional standards instead of eliminating them all. Please take action individually, in your professional circle with clients, family, and friends; it does not matter you are a conference interpreter, or that you work in the hospitals, or that you live in Illinois. You can even protect the profession from abroad. Talk to your local interpreter associations; contact NAJIT at the national level, and TAJIT, EPITA, HITA, MITA, AATIA, TAHIT and all other associations in Texas.
I now invite you to share with the rest of us any other ideas you may have to fight against this travesty in Texas.
May 28, 2018 § 4 Comments
On the last Monday of May we observe Memorial Day all over the United States. Many friends and colleagues have asked me who do we honor and why. Others confuse Memorial Day with Veterans Day. Memorial Day is a federal holiday for remembering the people who died while serving in the country’s armed forces. It also marks the start of the unofficial summer vacation season throughout the nation. Memorial Day is a day of remembering the men and women who died while serving, while Veterans Day celebrates the service of all U.S. military veterans.
On Memorial Day, the flag is raised briskly to the top of the staff and then solemnly lowered to the half-staff position, where it remains only until noon. It is then raised to full-staff for the remainder of the day. The half-staff position remembers the more than one million men and women who gave their lives in service of their country. At noon, their memory is raised by the living, who resolve not to let their sacrifice be in vain, but to rise up in their stead and continue the fight for liberty and justice for all.
Now that we clarified what Memorial Day is, let’s talk about the armed forces of the United States. There are five branches of American armed forces: the Army, Marine Corps, Navy, Air Force, and Coast Guard. The President of the United States is the Commander in Chief.
The United States Army is the largest branch of the armed forces and performs land-based military operations. With the other four branches of the armed forces, plus the Public Health Service Commissioned Corps, and the National Oceanic and Atmospheric Administration Commissioned Officer Corps, is one of the seven uniformed services of the United States.
The United States Marine Corps is a branch of the armed forces responsible for providing power projection using the mobility of the Navy, to deliver rapidly, combined-arms task forces on land, at sea, and in the air.
The United States Navy is the naval warfare service branch of the American armed forces. It is the largest Navy in the world, with the world’s largest aircraft carrier fleet.
The United States Air Force is the aerial warfare service branch of the armed forces, and it is the largest and most technologically-advanced air force in the world.
The United States Coast Guard is a maritime, military, multi-mission service unique among the U.S. military branches for having a maritime law enforcement mission (with jurisdiction in both domestic and international waters) and a federal regulatory agency mission as part of its mission set. It operates under the U.S. Department of Homeland Security during peacetime, and can be transferred to the U.S. Department of the Navy by the president of the United States at any time, or by the U.S. Congress during times of war.
The United States Space Force is the space warfare service branch of the U.S. Armed Forces, the sixth and youngest branch, and the first one established since the formation of the independent U.S. Air Force in 1947.
To complete this brief description of the United States armed forces, I would like to explain the Joint Chiefs of Staff.
The Joint Chiefs of Staff is a body of senior uniformed leaders in the United States Department of Defense who advise the president, the secretary of Defense, the Homeland Security Council, and the National Security Council on military matters. The composition of the Joint Chiefs of Staff is defined by statute and comprises the Chairman of the Joint Chiefs of Staff, the Vice Chairman, the Military Service Chiefs from the Army, Marine Corps, Navy, Air Force, and Space Force; and the Chief of the National Guard Bureau, all appointed by the President following Senate confirmation. The Chairman of the Joint Chiefs of Staff is, by U.S. law, the highest-ranking and senior-most military officer in the United States armed forces and is the principal military advisor to the president, National Security Council, Homeland Security Council, and secretary of Defense. Even though the Chairman of the Joint Chiefs of Staff outranks all other commissioned officers, he is prohibited by law from having operational command authority over the armed forces; however, the Chairman assists the President and the Secretary of Defense in exercising their command functions.
I hope you find this information useful and I hope that it may come in handy when interpreting national defense or military issues involving the United States. I now invite you to add any additional information you may consider useful and relevant to our practice as professional interpreters.
May 21, 2018 § 16 Comments
With all the noise and frustration surrounding the oral federal court interpreter examination fiasco, we have overlooked a group of colleagues left out in the cold with no updates and plenty of confusion: The candidates studying to take the written federal court interpreter certification exam scheduled for the summer or 2018. The Administrative Office of the United States Courts (AO) has been silent for many months and interpreters are concerned, puzzled, and they do not know what to do.
The AO’s official website redirects you to Paradigm’s webpage which shows this message: “Written examination registration dates will be announced in the spring of 2018, test locations will be announced at that time.”
This message has remained intact for months; no updates, no explanations, no changes.
In the weeks since my last widely read post on the oral exam, and despite all the comments by those who took the test in 2017, many federally certified court interpreters, and colleagues in general, raising serious concerns everywhere in social media about the judgment of those AO officials who hired Paradigm, and the lack of transparency and accountability after the administration of the test, the authorities who oversee the administration of the exam have done nothing to keep those who plan to take the written test during the summer of 2018 informed.
Apparently, silence continues to be the only policy coming from the federal judiciary. Our colleagues who plan to take the written exam do not know what to do. They do not even know if they should stop studying. Because from the lack of information they cannot even tell if there will be a written exam this year.
We do not even know for sure if the AO has severed its ties with Paradigm. There has been no official notice, and their own website continues to redirect all users who want information on the written exam to Paradigm’s website which shows outdated information where it claims that registration dates “…will be announced in the spring of 2018…” If this information is valid as of today, they better hurry up and publish the information before spring is no more.
I cannot help it but feel sorry for those whose lives have been on hold for several weeks while they wait to find out the exam dates and locations in order to make personal and professional arrangements to travel to the test sites.
If the exam has been postponed until further notice, please tell the interpreting community; if Paradigm is no longer the contractor for the written exam, please tell the interpreter community; if no details can be shared at this time because of pending litigation, please tell the interpreter community; If the negligent administration of the oral exam in 2017, and the decision to retest so many people will push the written exam into 2019, and if this will disrupt the regular 2-year cycles of both oral and written exams, please tell the interpreter community.
This will make you look better and it will be a way to begin the road to recover credibility and trust. Remember, it is about transparency and accountability. Those at the AO must never forget they are the government. Those with the misfortune to take the oral test last year, and the ones suffering the uncertainty of the written test right now are the taxpayers.
We cannot lose sight of this unquestionable reality; dear friends and colleagues, we are protecting the profession, but we are also exercising our rights. To the handful of colleagues who feel intimidated by those who argue that the certification is not an entitlement and try to mask ineptitude and negligence when hiring Paradigm as a “technical difficulty”: Perhaps when you work within the government system for a long time you think that the federal government is some kind of a magnanimous god who favors court interpreters, also U.S. citizens, by granting them a certification. Do not be distracted by comments like the ones above. The real issue is transparency and accountability. The AO should come clean and explain why they hired Paradigm, admit fault, apologize, and communicate the way they plan to remedy this chaos, not only by telling those who took the exam they will now have a chance to retest. They must talk to those who want to take the written exam, and to the professional community.
Threats about pulling the exam are awful, distasteful, and baseless. The government cannot force the professional community into silence by threatening cancellation of the Spanish federal court interpreter certification program. They have not, and will not. These comments never came from an official source and should confuse no one. Navajo and Haitian-Creole certification programs were scratched because of docket and financial reasons. Spanish is used in all U.S. courts more than all other foreign languages combined. There is no rational justification to do something like that, so please ignore these rumors.
It is also important to remember that almost nobody who takes the federal court interpreter exam wants a guarantee to work in court. Sometimes staff court interpreters must be reminded that a federal certification is a means to prove skill and knowledge to many clients. The majority of the high-income earner interpreters I know make the bulk of their fees outside of court and work with a district court, making far less money, when they have no other assignment, or for personal reasons. A candidate who pays a fee to take a test has a right to demand performance in exchange for the fee. It is a service based on contractual obligations.
It is also of concern that people who are involved with voicing NAJIT’s policy or opinions have stated that this association with many members who took the oral test, who are waiting to take the written test, and who are voicing their anger with the way the AO has performed during this crisis, can claim that the Association has “no dog in that fight”. To be fair, this unfortunate comment came not from NAJIT’s Board and it has not been endorsed by the Association either.
Dear friends and colleagues, those of us who did not take the exam because we are already certified, or because our working languages do not include Spanish, or even those who practice our profession in other fields with nothing to do with the court system have a duty to defend and protect the profession, and a right to support our colleagues who were, and continue to be, affected by this negligent and careless actions. Resorting to smoke and mirrors like injecting Seltzer v. Foley is just a diversion tactic that will not work. That case questioned the rating criteria of the written exam; here the question is the ineptitude and negligence of those who hired Paradigm as the contractor in charge of administering the test, and the actions taken after the fact. Nobody has questioned the validity of the exam, nor the integrity of the raters. I have even said that I do not believe there was bad faith or the deliberate intent to cause harm by AO officials. All we are arguing is apparent negligence and ineptitude, and for that we are demanding transparency and accountability.
Implying that I have questioned the validity of the exam or the integrity of the raters only shows those who claim such things, and argue that people are angry because they did not pass the exam (even though no test results were out when these claims circulated in social media) have spread rumors without reading my posts.
Just like in other cases before: accreditation vs. certification of healthcare interpreters, exploitation of immigration court interpreters by a new language contractor, the court interpreter fiasco in the United Kingdom, the contractual and managing problems of the court interpreter program in New Mexico, abandoning the interpreters in conflict zones by Western Nations, the exploitation of telephonic interpreters by unscrupulous VRI service providers, and many others, I have no vested personal interest in these cases; it is nothing personal against government officials, language services agency owners, or professional associations; I just stand up, and will continue to stand up for the profession. I now ask you to share your comments on the written federal court interpreter exam of 2018. Please remember, personal attacks, disqualifications, foul language and surrogate defense of Paradigm, NAJIT, or the AO will not be posted.
May 7, 2018 § 29 Comments
In the United States we have recently spent many hours debating and researching about the validity and credibility of interpreter certifications in the healthcare sector. We have argued back and forth about accreditation, certification, and professional practice because we care about the profession. The debate left us all with a better understanding of our certification programs and the validity of both.
For many years the gold-standard of interpreter certifications in the United States was undoubtedly the federal court Spanish interpreter certification exam. It was known for its difficulty and low passing rate when compared to all other court and healthcare interpreter certification tests. During all those years we never thought that one day we would be forced to question this “queen of all American court interpreter exams”. Fortunately, we are not doubting the content of the exam. This has not changed. The unfortunate people who took the exam in 2017 was administered the same exam all federally certified Spanish court interpreters had to pass. The administration of the test, and handling its consequences after the fact was the fiasco.
Dear friends and colleagues, certification exams are of extraordinary importance in the United States; they are more relevant in our culture and value system than in other countries. While other systems put their credibility on the academic achievements of the new professional, traditionally, the United States has emphasized practice over theory and formal education. Some of our greatest lawyers never attended Law School, because in the United States it is passing the Attorney Bar Exam that matters. There are plenty of countries where people cannot practice a profession, or sit for a Bar or Board exam unless they first graduate from college.
This situation is even more important for professional interpreters practicing in the United States where most of our colleagues have no formal education, but they have demonstrated, by passing the certification test, that they are ready to practice as professionals. In Europe a university degree is essential; in America a certification is vital.
From all certifications, the federal court interpreter certification has been used to measure the competency level and skills of court interpreters in the United States. It is even used (erroneously in my opinion) by small and mid-size interpreting agencies to pick the interpreters they will hire to work in the booth.
We are all aware of the Administrative Office of the United States Courts’ historical failure in 2017 when they could not guarantee the integrity of the process and created a huge mess that impacts many.
After a deafening silence that went on for many long months, and the letter sent out in February which make the situation even worse, the Administrative Office of the United States Courts’ (AOUSC) sent out a carefully crafted, self-serving letter to those who took the exam in 2017 where they try to appease the interpreters by carefully telling a story on the best possible light for the AOUSC and informing them that, after all these months, they are fair and just, and will give those candidates whose exams were compromised to where no score could be determined, and to those who will be told they failed, a chance to retake the exam for free.
I was saddened by the reaction of some, fortunately a minority, of colleagues who celebrated this communication and praised the AOUSC as had they done something wonderful and worthy of recognition. I do not know how many of you have seen last week’s letter. I did, and I am not impressed:
The first paragraph of the April 27 letter refers to the mistakes on the way the exam was administered as “irregularities” softening the tone and making it more palatable. Then, they portray themselves as the ones who investigated for months what happened to finally conclude there were “irregularities”.
Next, the letter states: “…Over the past several months, the AO has worked with a team of trained raters who reviewed all candidate performances and psychometricians who analyzed the rater materials and examination administration data…” but it does not explain who those “trained raters” and “psychometricians “were. I am not doubting their credentials, and I am not feeling confident with their review of this mess because I just do not know who they were. Are we talking about the same colleagues who rated the exams originally, and if so, how many, who, what additional training they had to take to assess these incomplete exams? Were there independent contractors free to disagree with the findings of the AO, or were these staff interpreters who could be very capable, but could also have a conflict of interest when evaluating something that could affect the reputation and legitimacy of their employer. The letter says nothing about it. It looks like a letter prepared by a legal team, not a friendly communication to a professional group that has suffered the consequences of this poorly-run program for many months.
The self-serving tone of the letter continues when they affirm that based on their (mysteriously obtained) findings, 69 percent of the exams were validly administered and accurately scored (we still do not know how they arrived to the conclusion), and 31 percent suffered “irregularities”. My friends, 69 percent is an awful record. This clearly proves the ineptitude within the AO.
The next paragraph shows us the magnanimous nature of the AO: “…Candidates whose scores cannot be validly determined will be given the opportunity to re-take the oral examination free of charge. Moreover, given the findings of the investigation, the AO will also offer anyone who does not receive a passing score the opportunity to retake the oral examination free of charge…” This clearly tells us that the exam was a terrible mess and basically anybody who wants it, will have a second chance, this time without paying for the test, which is not the same as free of charge as we will discuss below. Do we have to believe that it took all these months to arrive to this decision? This should have been announced right after the multiple mistakes were known, not until now, unless there were other legal considerations we are not been told about, like litigation with Paradigm for example.
The letter ends with a blank apology and a reassurance they will preserve the high standards and fairness of the administration of the exam. Did I miss something? There is no admission of wrongdoing anywhere (typical in all letters prepared by a legal department) and there is a self-serving assurance that everything will be fine because they will preserve high standards and fairness. I would think that when your credibility is already in negative numbers (below zero) you would make a statement you will bring back the high standards and fair administration process that distinguished the exam. Right now nothing is good to preserve. Of course, they cannot say anything like this without admitting fault.
Finally, the 8-page attachment is a pseudo-scientific document with no details that plays down the mistakes that can be directly attributed to the AO, and basically throws Paradigm under the bus. Again, there is talk of irregularities, but there is no data on the scoring units, the specific criteria used to assess the exams, or anything that can reassure us this was a scientific work.
It is incredible how the letter and its attachment avoid naming Paradigm and stay away from words such as fault, responsibility, and negligence. This is because those are legal terms and the AO is getting ready for litigation.
Even though the AO has shared nothing on their relationship with Paradigm, there are strong rumors in social media and federal courthouses’ hallways that the relationship has been terminated. This would explain the delay on the “findings” contained on the April 27 letter, as the federal judiciary gets ready to sue their contractor and Paradigm fights for payment of their fees and other contractual terms.
The 2017 federal court interpreter examination saga leaves the federal judiciary stained, the profession wounded, and court interpreters in the worst situation they have faced in history. Unfortunately, there are others who are affected even more and will not benefit from the “Magnanimous letter of April 27”. We can divide them in three categories:
First, those colleagues who studied hard and will get a letter telling them they passed the test. These individuals have been agonizing for 7 months without knowing if they would have to retest. Many have continued to study for the test. All have been deprived from their earnings as federally certified court interpreters for months. They will never get back these months of their lives, and they will never perceive the professional fees they should have earned as federally certified court interpreters working for court districts, assistant US attorney’s offices, public defender’s offices, and private attorneys that retain federally certified court interpreters for many services from jail visits, to depositions, to witness preparation, to federal civil litigation. They will never earn that income because of a government agency’s ineptitude and a bottom-feeder contractor’s gross negligence.
The second group includes those interpreters who took the test, and for no fault of their own, will now get the “magnanimous” opportunity to retest “free of charge”. The problem is, my friends and colleagues, there is not such a thing as a “free exam”. The “luckiest” of this crowd will be able to retake the test in their hometown without paying for it, but they must turn down other assignments to take the test. This means they will lose income and that makes the exam far from “free of charge”. Next, you have the unfortunate unlucky ones whose sin was to leave in a town where the exam will not be offered. We all know colleagues who drove overnight, got on a plane, got a passport and then got on a plane, and then checked into a hotel to take the test. Nobody will reimburse them for those expenses, and many must cough up the money once again if they want to take the exam. Even if they AO expands the locations where the test will be administered, it is doubtful this will include those of our colleagues who traveled from abroad to take the test. Plane tickets, hotel rooms, car rentals, gas money, tolls, and lost income will make the retake of the exam a burden to these colleagues. To them, this will not be a “free of charge” exam.
The last group, often forgotten during this fiasco of epic proportions, are the freelance federally certified court interpreters retained by Paradigm, with the blessing of the AO, to rate the original exams. These distinguished colleagues put first the profession and agreed to rate the exams, even if the pay is little for such hard work, they were asked to purchase their plane tickets, book their hotel rooms, and cover their daily expenses while this rating was happening, with the promise of reimbursement when their raters’ fee was paid. It is only now that some of the raters are getting paid; others have not seen a penny yet; and nobody has been reimbursed for travel expenses disbursed 7 or 8 months ago.
Last week, Paradigm sent a letter to the raters explaining why some had not yet been paid, arguing some bureaucratic step that the raters needed to comply with: Sending an email to the individual in charge of this fiasco at Paradigm informing him of this payment.
Regarding reimbursement of expenses, this letter, dated May 4 states: “…Payment for travel and hotel expenses will be released after Paradigm receives verification of your receipt of payment for Rater hours. Meals and incidental expenses will follow…” They are telling raters that they are not sending their checks quite yet.
Next, the letter includes a self-serving statement that should worry the raters: “…Paradigm is working to get Raters paid in-full within the next few weeks. This is contingent upon Raters providing confirmation of receipt of payments received and the AOC continuing to approve the invoiced items for payment…”
In other words, there is no hard date for these payments, and reimbursement is contingent to AOC’s approval. This would make me very nervous if there is litigation pending between the AO and Paradigm.
As you can see, the “magnanimous letter” is far from a happy ending to this fiasco. The future is uncertain. Nobody knows if the AO will ever share the real data behind what happened and a detailed scientific explanation of the exam assessment process, including those who did it.
The biggest problem and reason to be concerned is the lack of transparency. Interpreters must know who retained Paradigm to administer the test. How was the bidding process; who were the other bidders, how low was the winning bid; who decided in the AO that Paradigm was qualified to administer an exam like the federal court interpreter certification test for Spanish interpreters? Why the credentials of a testing entity like Paradigm, which mainly proctors high school tests to monolingual students were appropriate for this bilingual professional test? There was ineptitude and negligence during this decision making process, and there was gross incompetence when dealing with the aftermath.
Those responsible should pay the consequences. Only then trust will be restored and people will believe the AO once again. In sports, when a team is not performing the coach is fired.
It is doubtful that the AO will come clean and provide all these records to the public. They have no legal obligation to disclose everything, but their moral duty compels them to do so. Without good faith, trust will continue to erode, and interpreters will be left with fewer and more distasteful options such as a Freedom of Information Act Request (FOIA) to see how the process happened; even though the process would be lengthy and the information released will be tittle more than the documents they already published. Those with standing can also sue the AO, but they must do it quickly, since the Federal Tort Act gives only 2 years to do so, and the process must start through an administrative channel. Also, the result of this legal action, even if successful, is limited by legislation and case law.
Perhaps a better option would be to sue Paradigm, its employees, and the AO’s officers as individuals (which is permitted) for damages under the contributory negligence by all defendants’ theory. This way, interpreters would learn more about the steps that lead to this fiasco from the discovery that the parties would have to turn over to the plaintiff. Also, damages awarded can include punitive damages.
I could not end this post without mentioning how the candidates who took the test, the raters who have not been paid, and the court interpreter profession were abandoned by their professional organizations during this struggle. It is sad to see how the current Board of the National Association of Judiciary Interpreters and Translators (NAJIT) abandoned its members by sitting on their hands and remain silent. It was until May 2, after the “Magnanimous letter” was made public, that the Board issued a self-serving harmless statement indicating that they were “…very much aware of the issue surrounding the federal exam…” and how they “are continuing to monitor the events as they unfold in June…” In other words, the national association with the most members directly affected, issues a communication after the fact even more sanitized than the AO’s. The latter called the fiasco “irregularities”; NAJIT could not even say that and called it an “issue”. Without any investigation, they have concluded that in their “opinion” “the AO is acting in good faith in what is an unfortunate set of circumstances”. Again, this Board sided with the establishment instead of the profession and its own members. Nobody has suggested bad faith from anyone at the AO; the issue (correctly used in this context) is negligence. NAJIT is also telling those attending its annual conference that the AO will address court interpreters but not for a session “…geared toward the federal oral exam and its administration…” They want the AO there, but they will not pursue the federal exam fiasco as the topic to be discussed. That should not be because it could be uncomfortable to the AO, but because it will probably benefit the members more to talk about how many cases were interpreted last year, an interpreter directory, or other vital issues no doubt more important than the biggest stain in court interpreting history. We can only vote and hope to elect a NAJIT Board that will write position papers, hold round tables on the most pressing issues that impact the profession, as it had been the tradition before. It was just 2 years ago, under another Board, that we held a panel on immigration court interpreting that helped to change things to a better situation today. NAJIT is not a labor union and we do not expect it to act like one. We hope it goes back to its role representing the professional interests of its membership while defending the integrity of the profession.
It is time for all court interpreters to think and question those things that go wrong to change them. Treating interpreters as ignorant people, who should be grateful to the AO for letting everyone retest after 7 months of agony following a test that will go down in history as a monument to ineptitude and negligence, with no transparency and accountability is just unacceptable. I now invite you to comment, in the understanding that comments defending the AO or Paradigm will not be posted unless they come from an official source.