Official Government Interpreting is a Serious Matter.
April 19, 2022 § Leave a comment
Dear Colleagues,
In our modern world international relations are crucial. Globalization, free trade, security issues, international cooperation are an important part of all nations’ life. When countries without a common language need to communicate, they use the services of highly qualified professional interpreters. Whether a nation calls them diplomatic, official, or conference, interpreters, these individuals facilitate the exchange of ideas and information between government official representatives and leaders. They interpret within international organizations, multilateral summits, and bilateral encounters where trust, skill, precision, professionalism, and ethical conduct are always needed.
In recent times we have all witnessed the magnificent work of these interpreters, sometimes in dangerous or emotional situations, working in war zones, at sites of natural disasters, and pleas for solidarity and help. We have also witnessed less fortunate situations where interpreters have been at the center of an unwanted controversy. I will criticize no interpreter in this post. Those who read me regularly know I defend our colleagues and the profession from unfair attacks from within and without. I will just talk about the practices followed by those who take this work seriously and strive to avoid mistakes and embarrassing situations.
International organizations know of the need for excellency and they all have very rigorous methods to select their interpreters.
Governments are aware of the importance of good, clear, and honest interpretation, and most take extraordinary measures to make sure these elements are always present.
Although not all governments follow the same system to select these interpreters, they all try, within their own resources, to find and use the services of the best interpreters in their respective countries.
Some countries, usually wealthy nations, follow what I consider the best practice to decide who will officially interpret their government officials: They have a dedicated agency or office within their ministry of foreign relations that provides all interpreters for official events. These interpreters are tested on their skills, their qualifications are reviewed, and they are vetted for trustworthiness. According to that country’s needs, these professionals are hired as staff interpreters, and are supplemented by contract interpreters who meet the same requirements as staff, but either work on less frequently used language combinations, or provide their services in language combinations in high demand when there are not enough staff interpreters to meet all needs. All government agencies go through this office to get interpreting services, leaving the assignment of interpreters to those who best know and understand the linguistic needs of an event, and for this reason, minimizing the risk of a poor interpretation. These interpreters provide the official foreign language version of a government position expressed by a government official. Besides members of the executive branch of that government, individuals of the legislative branch often go to this specialized agency to find the interpreters best equipped for this work.
Some countries cannot afford staff interpreters but follow the same system above with a roster of all-contractors. Others cannot afford to cover travel expenses for these interpreters, so they ask their embassies and consulates, and sometimes the dedicated language services office of the host country, for a list of experienced interpreters, within that country, who can do the work.
There are nations who resort to agencies to obtain the interpreters who will officially work an assignment. These are not your workers’ compensation neighborhood agency; they usually are well-known agencies with many years of experience in diplomatic work. Here, these interpreters are also vetted and tested before they are selected for a job. Unfortunately, this system carries risks the options above do not: To select an agency, almost everywhere, governments must follow a bidding process where agencies will try to outbid their competitors, and often this translates into less-experienced and less-qualified interpreters who will work for a lower fee. It could also open the door to favoritism in hiring a certain interpreter the agency is trying to promote. I can see a conflict of interest in this system that could never happen in a system where the language experts of the government hire and pay interpreters directly with no third party (who needs to make money) involved.
The worst situation only happens when government authorities neglect to cover interpreting needs with the professionalism and importance such a vital aspect of a nation’s foreign policy requires. Human errors are that: human, and when that is the interpreter’s mistake, no one is really at fault. Interpreting is a very demanding occupation performed by humans. When the problem is caused by a technical failure, that is somebody’s fault, but not the interpreters’. If interpreters interpret an event they are not capable to interpret, because of lack of experience, poor skills, lack of emotional strength, or any other circumstance that would jeopardize the rendition, like being a translator instead of an interpreter, that individual is guilty of accepting a job they should have rejected the moment they learned what it was about. It is an ethical and professional violation.
However, the real culprit of a failed official interpretation is the government system that permits that someone with no knowledge and little life experience, decide who will be interpreting. When a poorly qualified individual hires someone to interpret a speech by a foreign president, especially when a state of war significantly cripples that foreign president’s options as to finding and retaining an interpreter in a language combination that nation seldomly uses in official events, you will get a poor result. It is an amateur hiring an amateur, and the responsibility of the event is with the one who hires. These are the situations where an irresponsible person hires someone they saw on TV, a person who translates for living, and an individual willing to work solo. Only this level of incompetence will disclose the name of the interpreter who worked in the event when they should have protected this person’s identity and contact information so journalists do not ask for comments from the interpreter who obviously did not even consider abstaining from speaking with the press as all professional interpreters at that level do. Even when a country has in place a system to hire qualified interpreters for official acts, if it is not enforced, and anybody can decide who interprets in the nation’s legislative chamber, then there is no system. I hope the unfortunate reality of war we are living at this time will help us all to understand and value the magnificent job our interpreter colleagues do every day all over the world.
Diplomatic Interpreting: Misunderstood and little known.
July 18, 2018 § 13 Comments
Dear colleagues:
During the last month we have seen plenty of diplomatic activity around the world, most of which involved the president of the United States. First, president Trump met with North Korea’s leader Kim Jong Un in Singapore; next, he met with several heads of state in Europe during the NATO meetings, and after his visit to the United Kingdom where he needed no interpreter, he met Russian president Vladimir Putin in Helsinki.
Through current 24-hour news coverage around the world, these encounters and press conferences have put diplomatic interpreters on the spotlight in an unprecedented way. Diplomats and politicians have always known the role of the diplomatic interpreter in these events, but journalists, social media users, and TV viewers are just discovering the importance and complexity of this essential function needed in all diplomatic exchanges when the parties share no common language.
The interpreting profession is growing all over the world, but most of its expansion is coming from the legal, healthcare, and community service fields; therefore, diplomatic interpreting is also new to many interpreters who never had an opportunity to do it.
Many of our colleagues seized the opportunity to highlight the difference between translating and interpreting by constantly bombarding all social media with entries correcting the term used by journalists and lay people, and making it crystal clear that (at least in languages with different words to describe interpreting and translating) those accompanying the presidents were interpreters, not translators. Many of their social media comments showed they knew little about diplomatic interpreting. Look at these remarks found on social media and interpreter forums and chatrooms: “…the interpreters working the summit hopefully demanded team interpreting…Did they consider that North Korean is a different dialect when assigning Trump’s interpreter?…Did they tell interpreters that Kim Jong Un has a Swiss accent?…Kim Jong Un speaks English, but they needed an interpreter to clean up Trump’s remarks…interpreter better watch diplomacy if president does not…Who would want to interpret for Trump?…I bet these interpreters will write a book after the summit…; or this one: “…Why would a woman interpret for Putin and Trump?…”
Diplomatic interpreting is a very specialized field. It requires the same skills needed to interpret in other fields, plus other technical, cultural, ethical and diplomatic knowledge and abilities, and self-confidence, courage, stress control, and refraining from showing personal emotions and opinions. It includes a broad range of elements and factors that make communication possible at presidential level, ministries, international organizations, and international military organizations.
Besides all modes of interpretation used in all other settings, diplomatic interpreting requires impeccable consecutive interpreting that goes beyond memory, note taking and visualization; it also needs of the interpreter’s insights, observations, impressions and readings derived from discreet but careful eye contact with the source and target, which must incorporate body language, gestures, and intonations to convey the most accurate rendition, this while walking on eggshells in a world where nuances are extremely important. Often working with no equipment, diplomatic interpreters must project their voice so they can be heard by the target.
Diplomatic interpreters must possess an excellent simultaneous delivery with the right decalage and comprehension of the issues discussed to provide the right meaning in those topics being addressed at the meeting or conference. They work in the booth like all conference interpreters, but they also constantly interpret simultaneously performing chuchotage escort interpreting for the head of state. This requires additional skills not always needed in the booth, such as extreme concentration to isolate the voice of the source during a state dinner while many others are speaking. Interpreters must master this discipline so their voice can be heard by their target with clarity, while taking care of their voice so they can continue to work as interpreters. “The ability to express ideas clearly, and above all great familiarity with the different cultures is a must…good voice projection and especially modulation are assets which seem to acquire even more weight… because whispered interpretation is commonly required…” (Maria Rosaria Buri. “Interpreting in diplomatic settings”. https://aiic.net/page/7349/interpreting-in-diplomatic-settings/lang/1)
Both, consecutive and escort diplomatic interpreting are rendered at an unprecedented level of stress and pressure.
Sometimes, the job goes to somebody not qualified to be a diplomatic interpreter and the consequences can be ugly. This was the case during Mexican president Felipe Calderón’s visit to the White House in 2010 when he addressed president Barack Obama about pending immigration policy and legislation in the United States. In Spanish, Calderon’s comments were straightforward and clear as he spoke to the common values and principles that united the United States and Mexico. A halting and grammatically incoherent English rendition by the Mexican interpreter followed. The interpretation was so difficult to understand that the American delegation ignored the rendition and used a written translation instead. The Mexican delegation blamed its own translation, and from that point on, president Calderón spoke in English until another interpreter joined his team in Ottawa where his trip continued after Washington, D.C. The Mexican government indicated that the interpreter had come with the presidential delegation, but apparently this individual did not regularly interpret for Calderón. (NBC News. Copyright 2010 Associated Press. (http://www.nbcnews.com/id/37238436/ns/world_news-americas/t/calderon-visit-marred-poor-translation/)
Those who are chosen to work as diplomatic interpreters must have broad knowledge and keep up to date with world political, social, and economic affairs. Keeping abreast of international developments and the issues at stake is essential for interpreters working in any language mediation setting. Diplomatic interpreters must be familiar with dress codes, etiquette, demeanor, the correct form to address dignitaries, tact, and savoir-faire, the principles of being discreet and of not censoring. However, sometimes they must use harsh language when the source does so. In December 1983 then vice president George H.W. Bush went on a secret mission to El Salvador in a civil war. Stephanie Van Reigersberg, when head of the interpreting division of the Office of Language Services of the U.S. Department of State was assigned to accompany him. Bush was there to deliver a warning to a group of military commanders about the government’s death squads. Secret Service agents recommended the vice president call off the meeting, but he refused. “Basically, he cursed them out” Van Reigersberg said. “…having a woman interpreter using that kind of language really got their attention”. After the meeting, she realized that she had been so concentrated on her work she had lost any sense of danger until Bush remarked: “…well, I almost got us both killed, didn’t I?”
Each country has its own internal policy and criteria to select and appoint diplomatic interpreters; for security reasons, most nations choose staff interpreters vetted and cleared as ethical, professional individuals worthy of their nation’s trust. Some others select independent contractors then subjected to rigorous background checks and assigned a security clearance level, with only those with the highest level being assigned for top diplomatic interpretations. Finally, many countries have a mixed system where staff interpreters are used for the most common and widely spoken languages, while independent contractors with top security clearance are retained to interpret in less common languages. In the United States, interpreting for White House and State Department officials is provided by the Office of Language Services (part of the U.S. Department of State). The Office’s “…diplomatic and conference interpreters (are on its) staff, and conference interpreters (are on its) contractor rosters…” (https://www.state.gov/m/a/ols/c57124.htm). Often, the diplomatic interpreter accompanying the head of state is the highest interpreter in their home country. Dr. Yun Hyang Lee, who interpreted for president Donald Trump during the meetings with North Korean leader Kim Jong Un, is the current head of the interpreting division of the Office of Language Services of the U.S. Department of State (Time. Eli Meixler, Mahita Gajanan. June 13, 2018)
A diplomatic interpreter is not just selected from an interpreters’ association directory on line. They are trusted, vetted, and tested professionals recognized for their skill and field of expertise. Thoroughness is essential in this work, it is never a matter of finding an equivalent or substituting a word; the interpreter must understand the thought expressed and its underlying meaning to interpret. Interpreters must know the specialized jargon and background information. You cannot interpret what you cannot understand. It is crucial that interpreters have all needed knowledge for each assignment. Sometimes they are privy to the same briefing the president gets; often, because of the delicate matters to discuss, information is subject to secrecy and interpreters only get it at the right moment, but always with time to be prepared for the job. Words are so important in diplomatic interpreting that sometimes they can set the mood for a negotiation: During a U.S.-Soviet summit in Washington, D.C. in December 1987, president Reagan welcomed his cold war rival Gorbachev to the White House to discuss peace. During the official welcoming ceremony, Reagan stated that: “…today marks a visit that is perhaps more momentous than many…because it represents a coming together not of allies, but of adversaries…” The U.S. interpreter on that occasion was Dimitry Zarechnak, and the Soviet interpreter was the legendary Pavel Palazhchenko. When it came the time to interpret the speech, Zarechnak told National Public Radio (NPR) in 2001 he was “…agonizing over the word adversaries” because the Russian word for “adversaries” protivniki, sounds similar to a word that means “disgusting”: protivniy. “…In English, you can have a noble adversary. In Russian it sounds terrible…” he added. Instead of repeating the word “adversaries”, Zarechnak used a Russian word for “competitors” which Gorbachev liked. This same word was used by president Trump this week when he was asked if president Putin was his enemy and he replied that “…I have always said he is (my) competitor…” (National Public Radio NPR (https://www.npr.org/2018/06/11/611734103/the-pressure-of-being-an-interpreter-at-a-high-stakes-summit)
Occasionally, interpreters are indirect recipients of a tense internal relationship within a government structure. This can affect their work and their preparation. During the Nixon administration, president Richard Nixon and Henry Kissinger distrusted the State Department and had a less than friendly relationship with secretary of state William Rogers, sometimes they kept the U.S. interpreters out of the meetings for fear they would brief Rogers. This meant that sometimes the interpreters would assist in meetings between the secretary of state and foreign leaders on topics about which the White House had kept the interpreters in the dark. (Harry Obst. “White House Interpreter: The Art of Interpretation”. ISBN-13:978-1452006154).
Some say that these interpreters participate in making history. This is both: a privilege because they get to be eyewitness to some events that will be in the history books of tomorrow; and a burden because it means more stress and pressure which translate in tremendous responsibility. Interpreters like the ones who accompanied president Franklin D. Roosevelt to Yalta, or like Irene Bruno from the Office of Language Services of the U.S. Department of State who interpreted for president Barack Obama during his visit to Havana in March of 2016.
Diplomatic interpreters are constantly studying and fine tuning their craft. They have great flexibility. On October 23, 2000, Madeleine Albright, U.S. secretary of State under president Bill Clinton, met former North Korean leader Kim Jong Il. Albright had the services of U.S. Department of State Senior Korean interpreter Tong Kim. Albright’s mission was to persuade the regime to abandon its long-range missile program. To prepare, Tong Kim learned arms control jargon, reviewed top-secret briefs, and read a dozen books on nuclear bombs. Kim later stated that he “…kept…reading every article in newspapers and academic journals…” He says that when he began interpreting he “spoke like a South Korean, and they did not seem to appreciate it…” so he perfected a North Korean accent and dialect: “I picked up their language, their intonation, their dialect…and that gives them some trust…” (National Public Radio NPR (https://www.npr.org/2018/06/11/611734103/the-pressure-of-being-an-interpreter-at-a-high-stakes-summit)
Due to the nature of the task, these interpreters often work alone and for many hours. Although team interpreting may be feasible for the conference work in the booth (usually a press conference where the second interpreter may not need to have the same level of security clearance, even though they usually do) long consecutive and chuchotage are generally performed by the same interpreter throughout the encounter. This requires that diplomatic interpreters have great stamina and good health. An important point because it takes many years of practice and study to reach this professional level, therefore many diplomatic interpreters are not very young. Add the stress factor, generally present in these events because of the importance of the issues being negotiated, the bilinguals in the room who may think they have a better way to say something, and the constant feeling that if something goes wrong, interpreters could be blamed, even if the mishap was not entirely their fault.
Diplomatic interpreters develop an important working relationship with their source. This relationship takes many shapes and forms; sometimes the source is quite detached, and other times they rely on the interpreter for more than interpreting. We are their cultural advisors and sometimes their local history and geography consultants. For example, Harry Obst, who interpreted for seven U.S. presidents during his career, and was the head of the U.S. Department of State Office of Language Services, recalls how President Lyndon Johnson, who ascended to the presidency suddenly when president John Kennedy was killed, was eager to tap interpreters’ wisdom: “…Johnson would caucus with me before the meeting, and he would say, ‘Look, do you know this person? What is he like? Is he devious? Is he straightforward? It is best to raise a subject straight on or fish around it a bit?’” (Harry Obst. “White House Interpreter: The Art of Interpretation”. ISBN-13:978-1452006154). During the Trump-Putin meeting in Helsinki we could see the different relationship that each president has with his interpreter, while president Trump’s interpreter, Marina Gross from the Office of Language Services of the U.S. Department of State, sat on the chair already positioned for her a few feet to the right of the president, president Putin’s interpreter walked on stage, grabbed his chair and put it next to Putin, just a few inches away.
Sometimes diplomatic interpreters working under such pressure make a mistake; they are humans. During a discussion on an open skies proposal between the 41 president of the United states, George H.W. Bush, and Soviet leader Mikhail Gorbachev in 1990, Soviet interpreter Igor Korchilov said the word “verifying” in English, instead of the correct term “verified”. Everybody in the White House Cabinet Room looked at him, including Gorbachev who quickly said: “No, no. I never said that…” On an interview with National Public Radio (NPR) in the United States, Korchilov remarked: “…To this day, I still feel extremely embarrassed…” On his memoir, Korchilov wrote: “…At the moment I wished the earth could swallow me up…” He then addressed president Bush to apologize, and the American president replied: “…Relax, the good news is that you didn’t start World War III…” He then apologized to Gorbachev who said something all interpreters need to remember: “…Oh, don’t worry, Igor. Only those who do nothing make no mistakes…” (Korchilov Igor, “Translating History: 30 Years on the Front Lines of Diplomacy with a Top Russian Interpreter).
Igor Korchilov made a mistake, but he was a great interpreter who worked as Gorbachev’s interpreter from 1987 to 1990.
Great interpreters make mistakes like everyone else, they just make them on a world stage and everybody finds out, as it happened in the well-publicized case of the joint press conference of U.S. president Barack Obama and king Felipe VI of Spain at the Oval Office in 2015. At the time, Spain was facing an independence vote in Catalonia that could end up in a political and economic crisis for the kingdom. On his remarks, president Obama stated that the United States wanted a relationship with a strong and united Spain (“una España fuerte y unificada”) but the interpreter’s rendition was: “a stronger and united relationship with Spain” (“una relación [cada vez] más fuerte y unida [con España]”) (“El Mundo”. Sept. 2015. http://www.elmundo.es./enredados/2015/09/16/55f9477022601da52a8b45a0.html ) The king, who studied in Georgetown University and speaks English, immediately looked at his delegation and made sure that the Spanish press got the correct presidential statement and not the mistake. Moreover, since interpreter renditions into the foreign language (in this case Spanish) are not shown on American media where they broadcast the president’s remarks in English, nobody noticed the mistake on the American media, but it was big news all over Spain. Once again, this interpreter had faced tougher situations many times.
I hope this gives you all a better idea of what diplomatic interpreters do, who they are, and how they work. I leave you with a quote from David Bernet and Christian Beetz press release for their documentary “The Whisperers”:
“They appear in the shadow of the mighty…the interpreters. They have been around forever or, at least, ever since different languages and cultures have met. The discretion that goes with their job makes interpreters very inconspicuous people. But behind the cloak of professional neutrality, one can discover a cast of fascinating characters who dedicate themselves to their craft with the utmost passion” (David Bernet and Christian Beetz press release for their documentary “The Whisperers” http://www.gebrueder-beetz.de/en/productions/the-whisperers-2#uebersicht)
The Professional Interpreter 