April 27, 2015 § 6 Comments
I just read a contract that one of the States in the U.S. is asking all court interpreters to sign if they want to continue to work in their system. The document is 38 pages long and it is full of legal terminology, rules, and sanctions that only an attorney can understand. This is not an isolated case. Because of political pressure and budgetary prioritization, court interpreter programs are getting less money from their administrative offices at the state level. In other words: There is hardly any money to pay for interpreting services at the state level in many states.
Although the Civil Rights Act is over fifty years old, it was only a few years ago that the federal government decided to enforce its compliance at the state level in the case of equal access to the administration of justice, regardless of the language spoken by the user of the service. When the federal government came knocking on the door of each of the fifty states, and told their state judiciary to comply with the law or lose the funds they had been getting from the feds, states started to look for a solution to this problem. In reality, up to that moment, the states were complying with the constitutional requirement to provide court interpreters in criminal cases, but in many states there were no court-funded court interpreters available for civil cases and other additional services offered by the courts to the English-speaking population. The message from Washington, D.C. was loud and clear: In order to continue to receive (much needed) federal funds, the states had to provide interpreters for all services they offered, not just criminal cases.
In some parts of the country the first problem was as simple as this: There were not enough certified court interpreters to meet the legal requirements; in other regions the problem was slightly different: There were plenty of certified interpreters, but the courts were not willing to pay the professional fees commanded by these (for the most part) top-notch interpreters in that state. These professionals had been there for years, but due to the low fees paid by the state court system, they were not even considering the state judiciary as a prospective client.
When faced with this dilemma, a logical and ethical option should have been to develop a program to encourage more young people to become certified court interpreters, train them, and then test them to see if they could meet the state-level certification requirements, set years before and universally accepted as the minimum requirements to do a decent court interpreting job. Some states’ needs could be met this way, but not all of them. For that reason, a second logical step would have been to raise the professional fees paid to court interpreters in order to entice those top-notch interpreters, who were not working for the courts, by making the assignment profitable and attractive. Finally, for those places where this was not enough, state courts could have used modern technology and provide interpreting services by video or teleconference. Administrative offices had to develop a plan, categorize the services offered and decide which ones required of an experienced certified court interpreter, find the ones that a brand new certified court interpreter could provide, and select those instances that, because of their nature and relevance, could be covered remotely by a certified court interpreter elsewhere in the state or even somewhere else. This process also needed that state court judges and officials acted within the constitutional system and asked their respective legislatures for the funds to comply with the federal mandate. It is doubtful that legislatures would risk losing federal funds by not approving such monies; and in those cases where the local legislators would not grant more funds, state court administrators and chief judges needed to do their job, and truly provide equal access to justice to all by reorganizing priorities, and perhaps sacrificing some programs, even those that were near and dear to a judge’s heart, in order to find the funds needed to meet this priority that is above most others, not just because of the federal funds that the state would lose in the event of non-compliance, but because those in charge of the judiciary should consider equal access to justice a top priority, and I really mean at the very top.
Unfortunately, my dear friends and colleagues, most states chose an easier way, even though it did not deliver what the Civil Rights Act intended. They decided not to rock the boat with the legislature and play it safe, they decided not to make true equal access to justice a priority by recruiting and training quality certified court interpreters, instead, they opted for ignoring the excellent professionals in their area by not raising interpreter fees, thus making the assignments profitable to professional interpreters. They decided to come up with a “plan” to keep the federal money in their accounts by making believe that they were complying with the federal mandate of equal access to justice. This is what many of the states decided to do:
Instead of recruiting and training new certified court interpreters, they decided to create a group of paraprofessionals who would “deliver” interpreting services. These individuals were drafted from the ranks of those who had always failed the certification exams, and by recruiting bilingual individuals with no interpreting knowledge whatsoever. States justified their decision by arguing that these individuals would receive the necessary “training” to interpret in certain scenarios of lesser importance, where people who had partially passed the certification test would be considered as professionally qualified (semantics vary from state to state but it is basically the same) even though in the real world they should be deemed as unfit to do the job. Moreover, bilinguals would be trained to “assist” non-English speakers with some administrative matters in the courthouse. Of course, this brilliant decision would set the profession back to the good old days when prevailing judicial culture was that knowing two languages was all you needed to interpret in court; but that was of little importance when balanced against the possibility of cancelling a court program that was politically useful to a judge or an administrator. This is how the “warm body next to the court services user so we don’t lose federal funds” theory was born. The spirit of the law was ignored.
There is as much quality and true access to the administration of justice when a person who failed the court interpreter certification test, or a bilingual court staffer, interprets for a non-English speaker individual as there is medical knowledge when the guy who failed the medical board sees a hospital patient, even if the appointment is to take care of an ingrowing toenail.
Of course, the process above taught court administrators a valuable lesson: court interpreting services was a good place to save money, a wonderful way to channel budget resources somewhere else, and a great way to avoid antagonizing the state legislature, because there would be no need to ask for more money to fund the program. This was the origin of the next step backwards: Fee reduction.
Court administrators did not stop here. They now knew that they could get away with more, so they decided to lower interpreter fees. In most cases the reduction did not come as a lowering of the fee itself; it was accomplished by cutting guaranteed hours, reducing mileage and travel reimbursement, changing cancellation policy, and by creating a new bureaucratic machinery designed to oversee what interpreters do minute-by-minute. Maybe it should be referred to as “to spy” instead of to “oversee”.
Fast forward to today, and you will find these huge interpreting services contracts in many states. The reason for them is not that court interpreters all of a sudden went bad and stopped doing the good work that they did for decades; these contracts are motivated by more reductions to the interpreters’ fees and by developing this super-protection for the state, leaving the freelancer with little or no defense before potential abuse by the court administrators. What other justification can these state contracts have when the federal court interpreter contract is a very short agreement, which usually does not change from one fiscal year to the next, and is drafted and developed individually by every federal judicial district?
These state contracts that court interpreters are expected to sign without the slightest objection, have been drafted by the administrative office of the courts’ legal departments; they have been amended to include any possible ways to reduce the interpreters’ real fee that the states missed when drafting last year’s contract, they include sanctions to interpreters who do not comply with sometimes ridiculous duties, without setting any process of notice and hearing; they are written in a complex style full of legal terms and ambiguity that only an attorney can understand.
I am very fortunate that I do not need to sign one of these contracts, as state courts have not been my clients for several years; but it concerns me, as a defender of our profession, that my colleagues may sign these documents out of fear or hopelessness. I invite all those court interpreters who have been, or will be asked to sign one of these agreements in the next few months, before the new fiscal year starts in July, to seek legal representation. It is your professional career, it is your future. I believe that state (and national) level professional associations should negotiate a deal with a labor relations or civil law attorney, where services would be provided at a lower fee, and offer it as a benefit to their members. In fact, I would like to see all interpreters who are members of a state or regional professional association present a common front and negotiate these contracts with the state administrator. As state court interpreters we need protection, because if we do not act, we will continue to move backwards. They already told many of us that there is no money and they blamed it on the state legislature, now we know that perhaps they did not try to protect the interpreter program no matter what.
They are paying you less, making your work conditions very uncomfortable, they already took some of our work away and gave it to mediocre cheaper paraprofessionals. All professionals negotiate the terms of a contract, and before they reach an agreement, they have the benefit of legal representation. The administrative office of the courts is represented by their attorneys; interpreters, like all professionals, should at least be represented by an attorney before they sign a new agreement. I now ask you to comment on this situation and the ways to recover what we had already achieved in the past, so we can move forward, and for the first time fully comply with Title VI of the Civil Rights Act.
October 19, 2012 § Leave a comment
Next week we will meet in San Diego during the American Translators Association annual conference. We will attend interesting presentations, establish new contacts, greet old friends, buy books, and we will have a lot of fun. However, we will also gather to do something else that is particularly important for all interpreters: we will vote for three directors to the ATA Board. These new officials will represent our interests before the Board for the next three years.
As a professional association, ATA has thirteen officials that make policy and decide issues that affect us all as an organization. We have a President, a President-elect, a Secretary, a Treasurer, and 9 directors. Being a board member is a hard job, it requires a lot of time and effort and the reward is usually the satisfaction of a job well-done. We are very fortunate to have very capable and dedicated people at the top of ATA.
The number of translators and interpreters in the organization’s membership are pretty similar, but only two of these thirteen officials are interpreters. They all do a magnificent job, but it is these interpreters that really voice our perspective in the boardroom. We are two professions united by the word, written and spoken. I am writing this piece because those two spaces where we as interpreters are represented in the boardroom are up for reelection. In other words, if we lose one of those two seats we will end up with nothing as it used to be in the past. In the pursuit of a more balanced organization we should strive to bring our representation up. To do that we cannot afford to lose these two seats. We just can’t.
Cristina D. Helmerichs is a veteran of our profession. She has a professional and administrative resume better than most. She has been an honest and measured voice for all ATA interpreters during the last three years. She was instrumental in the change of the organization’s tag that for the first time included us, the interpreters, as part of the association’s identity. She presently chairs the Interpretation Policy Advisory Committee, and a couple of years ago she played a significant role on an effort to understand and include many more of our colleagues who were frankly on the verge of leaving ATA and other professional organizations because they felt excluded and ignored. Cristina was Chair of the NAJIT Board of Directors from 1996 to 2004. During her tenure NAJIT saw unprecedented growth in membership; she is also a founder of the Texas Association of Judiciary Interpreters and Translators (TAJIT) and an active member of the Austin Area Translators and Interpreters Association.
Cristina complements these impressive administrative credentials with her professional trajectory as an interpreter. She has worked in the federal court system nationwide, she has been a pillar to the court interpreter scene in the state of Texas for many years, and she has been a conference interpreter all over the country. Cristina is a regular interpreter trainer, a workshop instructor, and a rater of the federal court interpreter examination. I know all these things because I have been a member of these organizations when Cristina has been in charge; I have worked with her all over the country interpreting, teaching, and rating federal exams. I have traveled half way across the world with Cristina. I have pet her dogs at her home, and I have been her classmate when we studied diplomatic conference interpretation in Argentina together. Cristina has been a great friend and she is a spectacular human being. Anybody in Austin will agree with this statement. I invite you to vote for her next week because we need her at the table.
I also encourage you to reelect Odile J. Legeay, the other interpreter on the board. Odile is another great professional and very capable board member. During the last three years she has been instrumental in the development of tools that have come to aide all freelancers, such as the standard agreement she developed. Odile is also a great human being. I know all these things because just as in Cristina’s case, I have seen it first-hand. I have worked with her, attended conferences and activities with her, and I have been to her home in Houston where I have seen how well-liked and loved by her peers she is. Together with Cristina, Odile is a voice that we as interpreters must keep at the top of ATA’s decision-making structure. We need their representation. In fact we cannot afford to do without either one of them.
It is also relevant to mention that Cristina and Odile are two of only three Spanish linguists on the board. This is also important when we think that ATA is the most important professional association in the United States, and the U.S. is the number two country with the most Spanish speakers in the world just behind Mexico. Voting to reelect Cristina and Odile will continue to allow all ATA interpreters to have a voice on a Board of Directors where an overwhelming majority of the members are translators, and it will also help ATA to be more representative of its community (The United States of America) and its membership (Spanish interpreters and translators) by keeping two of the Spanish linguists as part of the Board. The other Spanish linguist, a translator, is not up for reelection this time.
Finally, because this election day we can vote for three directors, I would like to invite you to also vote for Corinne McKay. She is not an interpreter, she is a French<>English translator (and a very good one) who has been instrumental to our joint profession. I know Corinne as a person and she is a great human being, she is responsible and committed. I had a chance to observe her up-close when she was President of the Colorado Translators Association (CTA). At the time I was living in Colorado and I was Chair of the Colorado Association of Professional Interpreters (CAPI). I have seen Corinne present at professional conferences, I saw the key role she played during the ATA annual conference in Denver two years ago, and I know that although not an interpreter, she has tried to bridge that gap in Colorado organizing events to bring the professions closer. I know this because a few years back she invited me to do a presentation on conference interpretation before CTA.
Dear friends and colleagues. I appreciate all of our colleagues that are running, I am sure they are all honorable and capable professionals and human beings, but this time I invite you to keep our voice at the table by reelecting Cristina Helmerichs and Odile Legeay, and I invite you to cast your third vote for a great translator who has proven to be capable as an administrator and will no doubt be a friend to the interpreter community. Please cast these three votes.