Interpreting CJA cases is a bad business decision.

March 26, 2018 § 25 Comments

Dear colleagues:

A recurring theme among my court interpreter colleagues in the United States is the extreme difficulties they must endure when working under the Criminal Justice Act program (CJA). There are complaints about absurd paperwork procedures and unimaginable payment delays. Some colleagues’ invoices for professional services rendered under this program have been outstanding for over a year!

I worked with attorneys under the CJA program, but when the system changed about 18 months ago, and interpreters’ invoices had to go through the defense attorneys to get paid, and I heard some of the delayed payment stories from colleagues nationwide, I decided not to take CJA cases anymore.

For those of you who do not do federal court interpreting work in the United States, in 1964 the United States Congress enacted the Criminal Justice Act (18 U.S.C. § 3006A) to provide a system for appointing and compensating lawyers to represent defendants financially unable to retain counsel; and providing for payment of experts, investigators, or other needed defense services in federal criminal proceedings, including interpreters. Today, the Office of the Federal Public Defender, with the over 10,000 private “panel attorneys” who accept CJA assignments annually, represent the vast majority of individuals prosecuted in U.S. federal courts.

CJA panel attorneys are paid an hourly rate of $132 in non-capital cases, and, in capital cases, a maximum hourly rate of $185. These rates include both attorney compensation and office overhead. In addition, there are case maximums that limit total panel attorney compensation for categories of representation (for example, $10,000 for felonies, $2,900 for misdemeanors, and $7,200 for appeals). These maximums may be exceeded when higher amounts are certified by the district judge, or circuit judge if the representation is at the court of appeals, as necessary to provide fair compensation and the chief judge of the circuit approves.  CJA attorney appointments are made by the Court on a rotating basis among members of the panel. Freelance federal court interpreters are paid with the same system, but with an additional step: Before their invoice goes to the judiciary, it must be reviewed and approved by the CJA panel attorney who requested the interpreter’s services. I guess interpreters are officers of the court of a lower tier, so they must be policed by the CJA panel attorney, apparently an officer of the court of a tier higher than the interpreter.

This process, not required when interpreters work directly for the federal courts interpreting court hearings or out-of-court interviews for public defenders or probation officers, created a burden on freelance interpreters who now devote a considerable, uncompensated time to the paperwork and its unavoidable eternal follow up process, that often takes many months and even years. Interpreters are billing for the time they worked as interpreters in a case, but that time represents but a fraction of the hours interpreters spend on paperwork, and follow up telephone calls, emails, and in-person visits to the courthouse, trying to discover the status of a payment for a service provided long before. This time goes uncompensated, and interpreters cannot work somewhere else, and generate income, while they are tied up in bureaucratic nonsense and begging for payment of rightfully earned professional fees.  For all these reasons, and to keep my health, sanity, and dignity, as soon as the system started I decided not to take any CJA panel cases, and I have taken none.

I suggest you do the same. Once you do it, you will be surprised at the money you will save just by rejecting these cases. Those of you who know me, or have read this blog for years, know that I am always suggesting diversification in the profession among freelancers so you can keep steady income, and a stream of interesting assignments instead of a boring monotonous routine. Dear colleagues, there are plenty of options even if court and legal interpreting is your thing and you do not want to step outside your field.

The most desirable practice would be civil cases with well-established high-profile law firms. They generally handle interesting cases, have clients who understand and appreciate your work as interpreter, and pay excellent, professional fees when you negotiate correctly. Smaller civil law firms and solo practitioners are also a good alternative.

Next, you have the criminal defense private attorneys. They have time to handle their cases and they usually retain you for the entire case. Here your interpreting services are well paid, and you are exposed to challenging, but interesting cases. It is rare to work in a case involving white collar crimes when you spend your time providing services to public defenders and CJA panel attorneys.

Foreign law firms are also a very good choice. Globalization has generated a big multinational litigation practice, and those top-notch attorneys coming from countries where they do not speak English may need the services of a local court interpreter team. Fascinating topics, including intellectual property, foreign trade, mining, hazardous materials, are common with these clients. Family Law practitioners from these countries are also looking for interpreting services in cases of divorce, child support, international child abduction, and others.

If you want to fill in the rest of your agenda with more court/legal work, you can also provide interpreting services to the Office of the United States Attorney in your jurisdiction. Witness preparation, proffers, transcriptions, and other services are required by the AUSA. An added benefit: They are not bound by the (every-day lower) federal fees, so you can negotiate a much better compensation for your professional services.

If you like working with the federal prosecutors, then you must offer your services to the United States Trustee Program (USTP) for their exams and interviews in federal bankruptcy court cases. This is another source of legal/court interpreter income that pays well when you negotiate your fee correctly.

Finally, you can still work with the federal public defender and, if you want to interpret hearings instead of interviews, negotiations, and depositions, you can interpret for the federal courts. You will only make the set half –a-day or full-day fee, and you will usually get the same type of cases, but you will stay away from the long, demeaning, and never-ending invoice procedures associated with CJA panel attorney cases. As a less desirable option, but in many ways better than dealing with the CJA system, you could always work at the state-court level.

Dear friends and colleagues, there are plenty of alternatives to CJA assignments, even within the court/legal field. I believe that if you all were to do what I did from the beginning, the CJA system would have no choice but to change and become more interpreter-friendly. I do not believe on “fantasyland solutions” such as talking to chief judges and court clerks; it was tried in some districts and they accomplished nothing. We cannot continue to lose income, health, and dignity backing up a system that proved ineffective. I now ask you to share your comments with the rest of us.

Are court interpreters talking to the wrong client?

August 16, 2016 § 9 Comments

Dear Colleagues:

As I was having dinner with a colleague several weeks ago in New York City, the conversation turned to the deplorable state of court interpreting at the State level in many parts of the United States and even at some federal district courts. She shared some frustrating stories about court staff choosing less qualified and even non-certified interpreters over solid and skilled certified colleagues just to save money by paying less for court interpreting services.

Her story was not different from the many tales I have learned from interpreters around the country complaining about poorly-run Administrative Offices of the Courts in several States, courthouses led by unreasonable interpreter coordinators, and ignorant government officials who have never bothered to learn anything about interpreting but are too willing to issue directives diminishing the quality of interpreting services and undercutting the fees and contractual guarantees that court interpreters fought so hard to get.

Time and again, there seems to be a common denominator to all this nonsense: These government officials, court administrators, and even short-sighted staff interpreters turned court policy backers, simply ignore interpreters’ arguments and explanations of all the reasons why justice would be better served, Constitutional requirements would actually be met, and interpreters would move the courts to the top of their client lists, if the State courts, and some federal districts, were to treat the profession and those who practice it with the dignity they deserve.

I often wonder how many times interpreters will meet with judges, staff interpreters, and court administrators, to explain that a professional fee, a fair cancellation policy, and appropriate interpreting conditions are needed, before we all realize that we are just wasting our time and energy.

I believe that the moment has arrived.  In the past, whenever I felt that I was getting nowhere with a stubborn judge or an incompetent court administrator, I took my case to the officer of the court who will truly understand and appreciate our services: The private attorney.

I have found it very productive to talk to civil litigants and private defense attorneys one on one. I have seen the impact of a good presentation by an interpreter at a State Bar conference, in front of hundreds of lawyers.  I believe that it is the attorneys who need to hear about the profession. They are the ones who need to know how interpreters are really treated by state officials, and they need to hear some of the horror stories that unfortunately have occurred all over the country when a bad interpretation has been part of a court proceeding.

Court interpreters need to address these lawyers for two reasons: First, since they are not under the authority and policy of court administrators because they are financially independent, they will be able to fight for quality interpreters. They will see it our way because they are also in the business of delivering results to their clients. In other words: no result equals no clients. Moreover, many of their clients are financially capable of paying the interpreter’s professional fees and expenses, and like everything else in the private sector, they know that good things are not cheap.

The second reason for approaching these attorneys is evident: Our work will speak louder than our words. The attorneys and their clients will see how professional interpreters work, they will see the benefits of having a great interpreter at all stages of a case: from the time the client retains the attorney to the end of a case, including strategy meetings, witness preparation sessions, jailhouse visits, and having an interpreter at the plaintiff’s or defense’s table during the trial.  They will see the difference and their client will tell them how the work of the privately retained professional interpreter is infinitely better than the rendition the client will hear from the less expensive interpreters provided by the court at the hearings.  You see, instead of wasting your time talking to the wall, you will invest your time at cultivating professional relationships with these private attorneys who will appreciate your work, treat you like the professional you are, and pay you a much better fee. You will be able to make more money and work less. Who knows? Maybe after all good interpreters leave the courts and cases are overturned on appeal the people who have ignored us will decide to approach us in our terms.

I decided to work with the private bar and I do not regret it at all. In fact, I enjoy being a part of a case from beginning to end instead of just being thrown in there in the middle of a trial without knowing what the case is about. In fact, just a couple of weeks ago one of my attorney clients commented to me that she was so glad to have me as her interpreter because she felt that because I was not in court working with the same judges and attorneys all the time, she could trust me more than “those interpreters who are at the courthouse all the time”.

I suggest that if you are sick and tired of being mistreated and ignored by the courts, you switch gears and give the private bar a try. All you will need is four or five good cases a year to live and feel like the true professional you are. I now ask you to tell us what you think about the way that so many courts treat professional interpreters and what you plan to do about it.

Where Am I?

You are currently browsing entries tagged with private attorneys at The Professional Interpreter.