How a conference for interpreters and translators should be.

April 3, 2018 § 1 Comment

Dear colleagues:

On March 16-18 I attended the “Spring into Action” conference, a joint venture of the Association of Translators and Interpreters of Florida (ATIF), the Spanish Language Division (SPD) of the American Translators Association (ATA), and Florida International University (FIU).

ATA’s Spanish Language Division had been involved in other high-quality conferences: A “Spring into Action” joint venture with the Delaware Valley Translators Association (DVTA) in Philadelphia in 2015, and a collaboration with the Portuguese Language Division of ATA in Las Vegas many years earlier. Because of such good memories and references, when the administration of the SPD approached me with presenting in Miami I said yes immediately, I enjoyed the conference tremendously, and I learned very important lessons that motivated me to write this post.

For those of you who do not have Spanish as one of your working languages, please read the post until the end. The lessons learned at this conference apply to all languages and fields of interpreting and translation, and will benefit all colleagues who put them into action.

First, the event was held at a conveniently located college campus: Florida International University in the Miami metropolitan area. This made it possible to have a professional activity in a learning environment, with a college infrastructure (smart units, college classrooms, university environment) instead of a hotel ballroom with banquet chairs where those attending a lecture must master note-taking on their knees and must settle for a partial view of the presenter and a panoramic view of the bald head of some colleague who got there earlier and took the front row seat. Miami’s location is perfect for a gathering of Spanish language interpreters and translators because it has two major airports (Miami International and Ft. Lauderdale) and it is accessible to colleagues from all over the Americas, Europe, and the United States. The weather was another plus; I left Chicago in a snow storm and landed in balmy and sunny Miami.

The organization was great, and I applaud all those involved in organizing the conference. I have been in their position and I know how difficult and time-consuming it is. Congratulations to all organizers, administrators and volunteers.

The conference program was impeccable. It was a perfect balance of interpreting and translation workshops and presentations with something of quality for everyone, regardless of their specialty field or experience level. Unlike many conferences where you find a mix of good workshops and many fillers that make you question your decision of paying for the event, all presentations were top quality. We had universally known names who shared their knowledge with the rest: Antonio Martín and his Dr. Macro; Alberto Gómez Font and his lecture on toponomy; Xosé Castro’s talk on communicators and translators productivity; Jorge de Buen and the signs and symbols we should translate; Daniel Tamayo’s sight translation workshop; Karen Borgenheimer and her consecutive interpreting advanced skill building workshop.

We also could see how some already renowned colleagues and presenters elsewhere were officially introduced to the international Spanish interpreter and translator community. We had the pleasure to hear from Darinka Mangino who shared with us the use of an ethnographic analysis of communicative setting as a preparation tool for an assignment; and most of the country learned what I already knew: Javier Castillo is an excellent presenter and interpreter trainer who showed the audience how to improve their memory to improve their outcomes.  I could not attend all the other presentations and workshops, but I talked to many colleagues and I heard only praise for all presenters and presentations.

Everything I have shared with you should convince you of the success of this conference, but the most important factor, and what sets it apart from most of what we see in the United States was that there were no corporate sponsors pushing sales of their products until an exhausted translator agrees to buy something she may not even need, and there were no unscrupulous agencies chasing interpreters to convince them that working for rock bottom fees is fine if you are “learning and practicing” while you work, or as long as they offer you consistent volume (so you can work more consistently for a laughable pay). That there were no “presentations” where agencies could convince interpreters of the benefits of telephone interpreting from home (conveniently leaving out of the sales pitch they will be paid by the minute of work to where by the end of the month the interpreter cannot pay the rent of her place or the food of her kids) made us all feel more comfortable as we knew we were among our peers and nobody else.

This model can be copied by interpreters and translators elsewhere. Some countries or languages may not have enough colleagues to put together an event like this. That is fine. You can always hold a joint event with other professional interpreters and translators from your region, from other languages, and helped by a local institution of higher education.  You will soon see the results: more quality presentations, more attendance because the conference will not cost your colleagues an arm and a leg like some of the huge conferences, and you can talk to your peers without being harassed by salespeople or agency representatives. In my opinion, this is the right formula as far as size, content, format, and organization.

For those of you who may argue that big conferences offer certain things smaller ones do not, I give you this Miami conference as an example you need nothing else. Some people have argued that you would be missing networking when the conference is smaller or restricted to a few languages. I would argue this is not true. When I need a colleague from a specific language combination, for some specialized field, or from a particular region of the world, I always bring on board people who I know, colleagues who I have seen working in the booth during other assignments, or interpreters recommended by a trusted colleague. I would not recruit somebody I know nothing about just because he gave me a business card during a big conference. Finally, to those who may argue that unlike Spanish language interpreters and translators, their language combination would not allow them to experience a truly international event if all they attend is a smaller conference, I suggest they attend the annual conference of the International Association of Translators and Interpreters (IAPTI). This association holds conferences once a year in different parts of the world (not the U.S.) attended by interpreters and translators from all continents. The conference is top-quality, the size is not too big and not too small, the cost is very affordable, and there are no corporate sponsors or agencies keeping you from enjoying the event. I am not saying you should never attend a big conference, they also include some great presentations as part of their extensive programs, these humongous events must be experienced by everybody at least once in a lifetime; all I am saying is that you will find more value on a smaller event like “Spring into Action”, and you will not have to break the bank to attend. I now ask you to please share with us your opinions and your experiences at the Miami conference or at any other translators and interpreters conference.

Legal terminology and the good court interpreter.

January 27, 2017 § 10 Comments

Dear Colleagues:

For several months I have noticed a proliferation of blog posts, language agency advertisements, webinars, and conference presentations where the interpreter’s knowledge of legal terminology is emphasized.  Seminars, on-line and in-person, focus on the importance of legal terminology and are usually packed with lists of words and phrases found in statutes and regulations. Bilingual glossaries are given away as perks to those who paid to attend the talk, and power point presentations are full of sections of the law that were literally cut and pasted from the statute.

Attendees to this “terminology workshops” are told to memorize the new words and expressions just because “…that is what the Act says” or “this is the term found in the bilingual legal dictionary”, and their questions are often answered with the reading of more sections of the law, without giving any logical reason or explanation as to the why it has to be the way the instructor said so. There are many blog posts, language agency websites, webinars, and conference presentations where current and accurate terminology is shared, but there is absolutely no context.  This is dangerous and it is wrong.

Sometimes we read that a populist government, a well-known linguist, or a prestigious language institution issue statements advocating for legal terminology that is more accessible to the common individual.   This is also extremely dangerous, irresponsible, and very wrong.

Legal terminology is what it is for a reason: It deals with social values higher than accessibility; it deals with legal accuracy and legal certainty, two values that are needed in any society to keep individuals safe.  Free to pursue their lives as they please by creating legal transactions, forming legal bonds, and asserting their legal rights, which are necessary to reach their goals and be happy. To protect this higher values, a legal system needs to be complex and sophisticated. We need the proper terminology to put these concepts, which we call legal precepts, in writing for all to see and observe.  It is a fact that many times they will differ from conventional language, not because legislators, attorneys and judges wanted to, but because they had to. This is why we have lawyers in our society.

Memorizing legal terminology like a parrot is easy, it only requires of memory and patience. Knowing the “why” and “how” of a legal term, and understanding its different meanings and applications according to context is a different story: it requires a deep knowledge of legal philosophy, substantive and adjective law, and the development of an analytical capacity that allows the individual, who has the background mentioned above, to decipher hidden meanings, legislators’ intent, and applicability to the specific set of facts (there is a term in Spanish to describe this essential skill: “criterio jurídico”)  It is only then that we are in a position to truly know the meaning of a term that makes it applicable to our particular set of facts. We need to have context to know when and how to use legal terminology. Everything else is confusing, vague, and potentially damaging to the client.

In Mexican legal Spanish, the term for bankruptcy is different depending on the type of proceedings. The legal term “bankruptcy”, used in the American legal system does not give us enough information to decide the appropriate terminology. We would need to have context to determine if we are facing a Chapter 7 bankruptcy, in which case the correct legal term would be “quiebra”, or a Chapter 11 bankruptcy, as this would be translated or interpreted as “suspensión de pagos”. Without getting into Bankruptcy Law, I have to tell you that these are two very different legal figures and proceedings with very distinct consequences.

Black’s Law Dictionary defines legal interpretation as: “The art or process of discovering and ascertaining the meaning…” (Black’s Law Dictionary Centennial Edition 6th. Edition p.817)

To be able to properly interpret a hearing or sight translate a legal document, court interpreters must know legal terminology on both languages, but to provide a professional accurate rendition, the interpreter must understand the legal concepts and court proceedings being interpreted, and put everything that is happening at the hearing in context, so the choice of legal terms and concepts in the target language is correct.

It is essential that those teaching legal terminology are skilled in this area so they can answer questions with accuracy, and it is important that they explain the “why” and “how” of the legal terms and concepts that they are teaching. It is also very important that those paying for a webinar, workshop, or glossary, demand this knowledge from their instructors. Everything else is dangerous and unethical.  Please do not get me wrong, I am not calling for all court interpreters to have a law degree (although having one is a tremendous advantage). All I am asking is that you stop and think of all the possibilities before you utter a legal term in court, and that when you pay for a continuing education course, workshop, talk, or webinar on legal terminology, you make sure the instructor does have the required legal knowledge and skill to teach the subject correctly.

I hope that the next time you see an agency advertising that their interpreters know the appropriate legal terminology, you go a little deeper to find out if they are offering interpreters who truly know how select the applicable legal term or concept, of they are simply advertising bilingual parrots for hire. I now invite you to share with the rest of us your ideas regarding this crucial aspect of court and legal interpreting.

How to turn into a better and more successful interpreter in the new year.

January 2, 2015 § 4 Comments

Dear colleagues:

2014 was a great year for many of us. Quite a few of you developed professionally and became better at what you do. I congratulate you for that important achievement; unfortunately, competitors are still out there, languages are still changing, technology continues to improve, and clients (agencies or direct corporations) are willing to pay for what they need but are looking for the best service at the best possible price. The question is: How do we adapt to reality, keep up with technology, and improve our service? The answer is complex and it includes many different issues that have to be addressed. Today, at the dawn of a new year, the time for planning activities, and programming agendas, we will concentrate on one of them: Professional development.

It is practically impossible to beat the competition, command a high professional fee, and have a satisfied client who does not want to have anything to do with any other interpreter but you, unless you can deliver quality interpreting and state-of-the-art technology. In other words, we need to be better interpreters. We need to study, we have to practice our craft, we should have a peer support network (those colleagues you call when in doubt about a term, a client or grammar) and we need to attend professional conferences.

I personally find immense value in professional conferences because you learn from the workshops and presentations, you network with colleagues and friends, and you find out what is happening out there in the very competitive world of interpreting. Fortunately there are many professional conferences all year long and all over the world. Fortunately (for many of us) attending a professional conference is tax deductible in our respective countries. Unfortunately there are so many attractive conferences and we have to pick and choose where to go.   I understand that some of you may decide to attend one conference per year or maybe your policy is to go to conferences that are offered near your home base. I also know that many of you have professional agendas that may keep you from attending a particular event even if you wanted to be there. I applaud all organizations and individuals who put together a conference. I salute all presenters and support staff that makes a conference possible, and I wish I could attend them all.

Because this is impossible, I decided to share with all of you the 2015 conferences that I am determined to attend:

The Carolina Association of Translators and Interpreters (CATI) Annual Conference in Raleigh, North Carolina (March 14) Although I have never attended this conference, and this year will be its 28th. edition, I have always heard good things about their program, organization, and attendees. The south is one of the fastest growing markets for interpreting services, and as a professional concerned with the development of our industry, I believe this is the right time to go to Meredith College in Raleigh and check it out.

The National Association of Judiciary Interpreters and Translators (NAJIT) Annual Conference in Atlanta, Georgia (May 15-17) I am determined to be in Atlanta in May for the largest judiciary and legal interpreter and translator gathering anywhere in the world. This conference lets me have an accurate idea of the changes in this area that is so important for our profession in the United States. It is a unique event because everybody shares the same field and you get to see and network with colleagues that do not attend other non-court interpreting conferences.

The International Association of Professional Translators and Interpreters (IAPTI) Annual Conference in Bordeaux, France (September 5-6). I go to this conference because it is IAPTI. Because it is about us, the interpreters and translators! This conference, and this organization for that matter, presents a unique point of view of our profession that I consider priceless. It is the only international conference of this size where there are no corporate sponsors. All you see is translators and interpreters like you. Some of the results of this innovative approach are that the conference attracts a very important group of colleagues that stay away from other events because they are bothered by the corporate presence. This is the conference to attend if you want to learn how to deal with agencies, corporate clients and governments, because the absence of all those other players fosters this dialogue. You can attend the presentations and workshops knowing that no presenter is there to sell you anything and that is fun to have at least once a year.

American Translators Association (ATA) Annual Conference in Miami, Florida (November 4-7). This is the “mother” of all conferences. If you have attended one you know what I am talking about; if you have not, be prepared to be among an overwhelming number of colleagues from all over the world who gather once a year to share experiences, attend workshops and presentations, do networking, buy books, dictionaries, software, hardware, and even apply for a job as an interpreter or translator with one of the many government and private sector agencies and corporations that also attend the event. This is the conference that all language professionals have to attend at least once during their lifetime. As an added bonus, the conference will be held in warm Miami, an appealing concept in November.

Lenguando Events (All-year throughout Europe, New York City, Miami & San Diego, California: Sometime during August 12-22) Lenguando is a different experience where interpreters share their profession with other language professionals, and learn about many other language-related disciplines in a cozy gathering of diverse people with a very strong thing in common: the language. I will personally try to attend several of these interesting events, and I will specifically attend at least an event in Europe and one in the United States. This is the activity to attend this year for those colleagues who work with the Spanish language.

I know the choice is difficult, and some of you may have reservations about professional gatherings like the ones I covered above. Remember, the world of interpreting is more competitive every day and you will need an edge to beat the competition. That advantage might be what you learned at one of these conferences, or whom you met while at the convention. Please kindly share your thoughts and let us know what local, national or international conference or conferences you plan to attend in 2015.

Turning into a better and more successful interpreter in the new year.

January 6, 2014 § 5 Comments

Dear colleagues:

2013 was a great year for many of us. Quite a few of you developed professionally and became better at what you do. I congratulate you for that important achievement; unfortunately, competitors are still out there, languages are still changing, technology continues to improve, and clients (agencies or direct corporations) are willing to pay for what they need but are looking for the best service at the best possible price.  The question is: How do we adapt to reality, keep up with technology, and improve our service?  The answer is complex and it includes many different issues that have to be addressed.  Today we will concentrate on one of them: Professional development.

It is practically impossible to beat the competition, command a high professional fee, and have a satisfied client who does not want to have anything to do with any other interpreter but you, unless you can deliver quality interpretation and state-of-the-art technology.  In other words we need to be better interpreters.  We need to study, we have to practice our craft, we should have a peer support network (those colleagues you call when in doubt about a term, a client or grammar) and we need to attend professional conferences.

I personally find immense value in professional conferences because you learn from the workshops and presentations, you network with colleagues and friends, and you find out what is happening out there in the very tough world of interpretation.  Fortunately there are many professional conferences all year long and all over the world.  Fortunately (for many of us) attending a professional conference is tax deductible in our respective countries.  Unfortunately there are so many attractive conferences and we have to pick and choose where to go.   I understand that some of you may decide to attend one conference per year or maybe your policy is to go to conferences that are offered near your home base. I also know that many of you have professional agendas that may keep you from attending a particular event even if you wanted to be there.  I applaud all organizations and individuals who put together a conference. I salute all presenters and support staff that makes a conference possible, and I wish I could attend them all.

Because this is impossible, I decided to share with all of you the 2014 conferences that I am determined to attend:

The National Association of Judiciary Interpreters and Translators (NAJIT) Annual Conference in Las Vegas, Nevada (May 16-18) Although I am still undecided about going to Istanbul Turkey in March with InterpretAmerica because of scheduling reasons, I am determined to be in Las Vegas in May for the largest judiciary and legal interpreter and translator gathering anywhere in the world.  This conference lets me have an accurate idea of the changes in this area that is so important for our profession in the United States.  It is a unique event because everybody shares the same field and you get to see and network with colleagues that do not attend other non-court interpreting conferences.

The International Federation of Translators (FIT) Conference in Berlin, Germany (August 4-6). This is an event that cannot be missed because it does not happen every year, because it attracts a different set of colleagues, and because it has a more European flavor than the other huge event in our profession: The ATA conference.  Presentations are usually different from other conferences because of the topics that are discussed and the presenters’ style, and in my opinion it gives you a better picture of the European and Asian market than any other event.

The International Association of Professional Translators and Interpreters (IAPTI) Annual Conference in Athens, Greece (September 20-21).  I go to this conference because it is IAPTI. Because it is about us, the interpreters and translators! This conference, and this organization for that matter, presents a unique point of view of our profession that I consider priceless.  It is the only international conference of this size where there are no corporate sponsors. All you see is translators and interpreters like you.  Some of the results of this innovative approach are that the conference attracts a very important group of colleagues that stay away from other conferences because they are bothered by the corporate presence.  This is the conference to attend if you want to learn how to deal with agencies, corporate clients and governments because the absence of all those other players fosters this dialogue.  You can attend the presentations and workshops knowing that no presenter is there to sell you anything and that is fun to have at least once a year.

American Translators Association (ATA) Annual Conference in Chicago, Illinois (November 5-8).  This is the “mother” of all conferences. If you have attended one you know what I am talking about; if you have not, be prepared to be among an overwhelming number of colleagues from all over the world who gather once a year to share experiences, attend workshops and presentations, do networking, buy books, dictionaries, software, hardware, and even apply for a job as an interpreter or translator with one of the many government and private sector agencies and corporations that also attend the event.  This is the conference that all language professionals have to attend at least once during their lifetime.  As an added bonus, the conference will be held in beautiful breath-taking Chicago with all of its architecture and big city life.

I know the choice is difficult, and some of you may have reservations about professional gatherings like the ones I covered above.  Remember, the world of interpretation is more competitive every day and you will need an edge to beat the competition.  That advantage might be what you learned at one of these conferences, or whom you met while at the convention.  Please kindly share your thoughts and let us know what local, national or international conference or conferences you plan to attend in 2014.

As interpreters we must remain at the table of our largest professional association.

October 19, 2012 § Leave a comment

Dear colleagues:

Next week we will meet in San Diego during the American Translators Association annual conference. We will attend interesting presentations, establish new contacts, greet old friends, buy books, and we will have a lot of fun.  However, we will also gather to do something else that is particularly important for all interpreters: we will vote for three directors to the ATA Board. These new officials will represent our interests before the Board for the next three years.

As a professional association, ATA has thirteen officials that make policy and decide issues that affect us all as an organization. We have a President, a President-elect, a Secretary, a Treasurer, and 9 directors.  Being a board member is a hard job, it requires a lot of time and effort and the reward is usually the satisfaction of a job well-done.  We are very fortunate to have very capable and dedicated people at the top of ATA.

The number of translators and interpreters in the organization’s membership are pretty similar, but only two of these thirteen officials are interpreters.   They all do a magnificent job, but it is these interpreters that really voice our perspective in the boardroom. We are two professions united by the word, written and spoken.  I am writing this piece because those two spaces where we as interpreters are represented in the boardroom are up for reelection.  In other words, if we lose one of those two seats we will end up with nothing as it used to be in the past.  In the pursuit of a more balanced organization we should strive to bring our representation up. To do that we cannot afford to lose these two seats. We just can’t.

Cristina D. Helmerichs is a veteran of our profession. She has a professional and administrative resume better than most. She has been an honest and measured voice for all ATA interpreters during the last three years. She was instrumental in the change of the organization’s tag that for the first time included us, the interpreters, as part of the association’s identity.  She presently chairs the Interpretation Policy Advisory Committee, and a couple of years ago she played a significant role on an effort to understand and include many more of our colleagues who were frankly on the verge of leaving ATA and other professional organizations because they felt excluded and ignored. Cristina was Chair of the NAJIT Board of Directors from 1996 to 2004. During her tenure NAJIT saw unprecedented growth in membership; she is also a founder of the Texas Association of Judiciary Interpreters and Translators (TAJIT) and an active member of the Austin Area Translators and Interpreters Association.

Cristina complements these impressive administrative credentials with her professional trajectory as an interpreter. She has worked in the federal court system nationwide, she has been a pillar to the court interpreter scene in the state of Texas for many years, and she has been a conference interpreter all over the country.  Cristina is a regular interpreter trainer, a workshop instructor, and a rater of the federal court interpreter examination.  I know all these things because I have been a member of these organizations when Cristina has been in charge; I have worked with her all over the country interpreting, teaching, and rating federal exams. I have traveled half way across the world with Cristina. I have pet her dogs at her home, and I have been her classmate when we studied diplomatic conference interpretation in Argentina together.  Cristina has been a great friend and she is a spectacular human being. Anybody in Austin will agree with this statement.  I invite you to vote for her next week because we need her at the table.

I also encourage you to reelect Odile J. Legeay, the other interpreter on the board.  Odile is another great professional and very capable board member. During the last three years she has been instrumental in the development of tools that have come to aide all freelancers, such as the standard agreement she developed. Odile is also a great human being. I know all these things because just as in Cristina’s case, I have seen it first-hand. I have worked with her, attended conferences and activities with her, and I have been to her home in Houston where I have seen how well-liked and loved by her peers she is. Together with Cristina, Odile is a voice that we as interpreters must keep at the top of ATA’s decision-making structure. We need their representation. In fact we cannot afford to do without either one of them.

It is also relevant to mention that Cristina and Odile are two of only three Spanish linguists on the board. This is also important when we think that ATA is the most important professional association in the United States, and the U.S. is the number two country with the most Spanish speakers in the world just behind Mexico.  Voting to reelect Cristina and Odile will continue to allow all ATA interpreters to have a voice on a Board of Directors where an overwhelming majority of the members are translators, and it will also help ATA to be more representative of its community (The United States of America) and its membership (Spanish interpreters and translators) by keeping two of the Spanish linguists as part of the Board. The other Spanish linguist, a translator, is not up for reelection this time.

Finally, because this election day we can vote for three directors, I would like to invite you to also vote for Corinne McKay. She is not an interpreter, she is a French<>English translator (and a very good one) who has been instrumental to our joint profession. I know Corinne as a person and she is a great human being, she is responsible and committed. I had a chance to observe her up-close when she was President of the Colorado Translators Association (CTA). At the time I was living in Colorado and I was Chair of the Colorado Association of Professional Interpreters (CAPI). I have seen Corinne present at professional conferences, I saw the key role she played during the ATA annual conference in Denver two years ago, and I know that although not an interpreter, she has tried to bridge that gap in Colorado organizing events to bring the professions closer. I know this because a few years back she invited me to do a presentation on conference interpretation before CTA.

Dear friends and colleagues. I appreciate all of our colleagues that are running, I am sure they are all honorable and capable professionals and human beings, but this time I invite you to keep our voice at the table by reelecting Cristina Helmerichs and Odile Legeay, and I invite you to cast your third vote for a great translator who has proven to be capable as an administrator and will no doubt be a friend to the interpreter community. Please cast these three votes.

Negotiating a contract with a client who does not know what we do, or the culture of its counterpart.

July 26, 2012 § 9 Comments

Dear Colleagues,

Not long ago I met a potential client from a European country who wanted to hire the services of several interpreters for an event that was to take place in a big city in the United States.  The client explained their needs and the agenda, and I asked the usual questions necessary to determine competency in the subject matter, and our professional interpretation fee.  The client explained that they needed all interpreters from 8:00 am to 11:30 pm. The agenda of this event included presentations, business negotiations, field inspections, and social events, specifically two formal dinners.

I prepared a written estimate that included information about the top-level interpreters to be used during the event, a description of the way we would provide our services, and our daily fee, including overtime charges.  Because of the time difference between Europe and America, I had to wait until the following day to get an answer from Europe.

The client stated in her response that the fee was excessive because there were “…several hours during the day when no interpretation services would be required…” and the two dinners were “…gourmet food that the interpreters would eat…” and because of this “…wonderful meal…” they expected the interpreters to work for free during the two dinners, as they would be “…eating and will only interpret when needed…”  The client ended her letter emphasizing the fact that it would be during these dinners that most of the commercial deals with the American counterparts would be closed, as it “…is common practice among businessmen to close a deal late in the evening over a nice glass of brandy…”

In responding to the client, I pointed out several facts that were obvious to me, but apparently were not part of the decision-making process of this client.  I explained that when an interpreter is hired from 8:00 am to 11:30 pm, the interpreter is on the clock all the time as he or she is available to the client for the duration of the event.  I explained that the interpreter would have to decline other jobs during the days of the event, and therefore, even if she was not in the booth during “down time”, she was still there, incapacitated to make money working somewhere else during those hours.  Furthermore, I explained that interpreters cannot sit down and enjoy a meal during the event, because we have to talk to work, and you cannot eat and interpret at the same time.  I stated that working those crucial dinners after a full day of interpreting would be extremely difficult, as the interpreters would be exhausted by dinner time, and for that reason, they needed to be compensated at our overtime rate.  Finally, I also mentioned that we could probably adjust the overtime fee not by lowering our rate, but by restructuring the agenda based on the culture of the American counterpart.  Basically, I told the client that the schedule would probably be adjusted by the Americans anyway, because they would want to eat dinner earlier, and in fact, there would not even be a restaurant open for dinner at the time the client wanted to schedule the meal.

After the client talked to the American counterpart, she realized that indeed, the Americans wanted to end the day much earlier than the original European plan, and she learned that restaurants do not serve dinner that late in most cities in the United States.  Because of this explanation and suggestions, I was able to keep the contract, get paid what we deserved, and the event was successful.  My strategy worked; however, talking to some colleagues just a few days ago, I heard how some of them would have just lowered their fee, or worked the dinners at their regular rate instead of overtime rate, some of them stated that sometimes you have to make concessions to keep a good client or a big event.  I disagree with this way of thinking, and I would like to hear what you would do in a similar situation.

Continuing Education that Improves the Interpreter as a Professional.

June 25, 2012 § 2 Comments

Dear Colleagues,

As an interpreter who also teaches continuing education I am especially receptive to comments and criticisms by colleagues who attend continuing education workshops. I pay attention to what they have to say, good or bad, about a class they took, whether it is a college-sponsored seminar or a privately organized presentation.  Many times I hear good things about the subject matter or the presenter, but it seems to me that the most popular complaint is that the classes are boring and they do not give anything to the interpreter that he or she can use to improve performance, access to the professional market, or plain and simple have a better income.

When I decided to teach continuing education for interpreters, transcribers, and translators many years ago, I made the decision to teach interesting topics that could aid the professional linguist in his or her career.  This is what I have done all over the United States.  Many of my students and workshop attendees have told me how they learned something that made a difference in their careers.  I have always believed that a good interpreter must know his craft, and must provide ethical service.  With this belief in mind, I have presented ethics and practical subject matters in different formats: One-hour to all-day presentations at national and regional conferences, multi-day workshops at colleges or privately sponsored events, and one-on-one tutorials.  By taking my seminars, colleagues have passed court interpreter certification exams, they have been hired as staff interpreters, and they have secured professional contracts with governments and corporations.

This Friday I will be teaching a court interpreter ethics class in Columbus Ohio at the invitation of the Ohio Supreme Court. The day-long seminar will cover many relevant aspects of ethical interpreting in the court system, will analyze the code of ethics at the federal and state levels, and will give local interpreters an opportunity to test their knowledge and comprehension of interpreter ethics while participating in useful and fun practical exercises.  The seminar, presented in English, will meet continuing education requirements for the Ohio court certification program and others.

On Saturday I will give a half-day presentation on Mexican legal terminology at the Texas Association of Judiciary Interpreters and Translators (TAJIT) IN San Antonio. The presentation will focus on Mexican Spanish legal terminology in Criminal, Civil, Family and Administrative Law. Those attending will get a better idea of the Mexican legal system, its similarities, and its differences with the American system, but more importantly, will teach them the methodology to research the meaning and significance of legal figures, terms, and principles.  The idea is that at the end of this presentation the interpreters will be able to better understand what they do, and will feel comfortable about taking Mexican attorneys and businesses as their clients.  Those attending this presentation in Spanish will receive continuing education credits in Texas, New Mexico, and other states.

I invite you to attend these classes and I encourage you to tell me what you would like to see as continuing education topics that I may teach in the future.

Where Am I?

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