May 19, 2020 § 5 Comments
Remote Simultaneous Interpreting, and other forms of remote interpreting, will emerge from the COVID-19 crisis more popular and stronger. It is a great option and no doubt it will get better. There will be good and bad platforms, and interpreters shall continue to work for direct clients while they will continue to struggle with agencies, and defend the profession from existing and newcomer entities’ insatiable appetite for profit at the expense of interpreters’ pay, and at the expense of quality.
In a few short years, there will be a new generation of conference interpreters who never knew the profession without remote work. It will be similar to what we see with the generation that never carried a suitcase full of dictionaries to the booth, or went to the “other booth” to make a phone call from the conference venue.
I have no doubt, however, that in-person interpreting will remain the rule for the meetings and events of higher importance. RSI will take its place at the table, but not at the head of the table, just as the newest invitee to the feast, very popular and sought after for lesser exchanges and negotiations.
But even when the water goes back to its usual levels, there will be many events, such as preliminary business or corporate negotiations, urgent and emergency executive discussions, staffer planning discussions, and routine company and government meetings that will choose virtual events in considerable numbers. Add that to the smaller businesses, local government agencies with scarce financial resources, and non-for-profit organizations’ activities that rarely or never held meetings, workshops or conferences because they could not afford them, and you are left with a big market sector in need of remote simultaneous interpreting.
Many of these events will not retain professional conference interpreters, they will try their luck with community interpreters, court interpreters and others, very good and capable in their field of practice, but inexperienced in conference interpreting. Others will hire top interpreters to do the job.
With time, many new conference interpreters could prefer working from a local hub, and perhaps (oh, God!) from their own homes. Conference interpreting will be more attractive, and turn into a viable option to many interpreters who never considered it in the past because they prefer the home turf over constant travel. Interpreters who like gardening, or want to be involved in community theater, or play softball with their church’s team will happily embrace conference interpreting. We may see colleagues afraid of flying, or some who never had a passport working as conference interpreters without ever spending a night at a hotel.
No doubt these new conditions will attract many good capable people to conference interpreting. The question is: Will these interpreters of the not-so-distant future be like the colleagues who populated the booth all over the world before the pandemic? It is a complex situation, and it is difficult to give a straight answer. All I can say is that I am not sure the job description I included above would be appealing.
I decided to be a conference interpreter because I love interpreting. I enjoy learning and studying about language and communication among humans. I have a passion for helping people understand each other by providing my services; I believe in using the tools of my craft to better the world. If those were the only things that interested me, I could have been a translator, or remain a court interpreter as I was before.
A big part of what made conference interpreting attractive was that it was a place where I could do the above while being myself: extroverted, outgoing, constantly surrounded by extroverted people. Conference interpreting won me over from practicing law because of the traveling around the world. As an attorney I could have continued to travel to many places, but only as a tourist on a vacation. It was different. Conference interpreting allowed me to meet people from all cultures who literally live all over the world. It is appealing because of the opportunity to meet in person people I admire from government, science, sports, the arts, and ordinary people who have done extraordinary things. This has been possible not because of who I am, but because of what I do.
My life differs from the lifestyle of a translator or a community interpreter, from the little things, like never having to buy a bottle of shampoo because hotel rooms always have them, and thinking of doing laundry as putting your clothes in a bag you take to the front desk, to creating the most fascinating and valuable friendships with people who live everywhere. I joined the ranks of those who practice in-person interpreting because thanks to my job, when I say my goodbyes to my friend in Australia, or Japan, or South Africa, or Costa Rica, and I say “I’ll see you soon” I know it will happen. I travel all over, and I always have somebody to see everywhere I go. Finally, and in my opinion, more important, interpreting has allowed me to develop the greatest bond between humans. This will be hard to understand to people who do not work as conference interpreters, but the friendships and relationships with your fellow interpreters are precious and very strong. I am not sure I would be a conference interpreter without the possibility to work and in reality, live with a group of most interesting individuals. People you get to know better than anybody else in your life. You are together for extended periods of time, under stressful situations, with the most diverse backdrops planet earth offers. You travel together, eat together, work together, and socialize, and learn from each other.
Once I was attending a translators/interpreters’ conference somewhere in the world, and during the gala dinner, I got to sit at one of those big round tables with another 10 people or so. Most were translators, many I had never met before. Suddenly, a dear interpreter friend came to my table. I was very happy to see a “friendly face” so we said hi. I greeted my friend and said: “I am so glad to see you. I think I had not seen you since we had lunch in Greece”. My colleague kindly replied: “No. I think we saw each other in Beijing after that”. The translator sitting next to me made a comment I will never forget: “What a peculiar profession and interesting lifestyle. In my job I only go from the bedroom to the computer, and to the movie theater once a week”. To put it as a colleague told me a few months ago during lunch in Buenos Aires: “I love it that we see each other all over the world, and we never have to spend a penny to do it”.
Remote interpreting will change the profile of conference interpreters as a group. People who did not consider the profession, will enter the field. They will be very talented and capable; however, I am not sure that people with a current conference interpreter profile will stay in the profession. Many probably will, but many others will go somewhere else, lured by a profession where they can help better the world, and enjoy the pleasure of human relations, world travel, first-hand culture acquisition, and a profession where isolation will never be a part of the job description. Virtual boothmates are like watching a sports event on TV; it will never be the same as on the field with your teammates. Conference interpreters will not be better or worse than today. They will be different. We will see.
Please share your thoughts with the rest of us, and remember that this post is not talking about the good or bad things of remote interpreting, the platforms, or even the agencies. Its focus is you: the human element of the profession. Thank you.
October 17, 2019 § 15 Comments
The idea to write this piece came almost a year ago when talking to some interpreters I noticed a growing tendency to quickly move the still very young remote simultaneous interpreting (RSI) from the studio to the interpreters’ homes. I conversed with many of my colleagues throughout the world, attended conferences where the topic was discussed, spoke with clients, event organizers, and I also had long, detailed conversations with lawyers and people from insurance companies.
RSI is a true achievement of science and technology, combined with interpreting expertise by some prominent interpreters. Many of its more serious technological issues have been solved, and we are at a point where quality interpreting can be delivered remotely when done as many of my colleagues and I understood it was supposed to be done.
My personal experience, and that of other trusted interpreters, show Interprefy and Kudo (which I have not tried yet) as the most user -friendly platforms, and technology is not the only reason. These platforms were carefully developed with great input from experienced professional interpreters whose comments, suggestions, and opinions were essential to the final product. Unlike others, from the beginning, the people behind these platforms understood RSI was a different way to deliver professional interpreting services; they recognized that quality interpreting can only be delivered when interpreters interpret under the most favorable conditions. Their success depended on getting the best human talent, optimal working conditions, and the best support team. They presented a serious, viable alternative to in-person interpreting by creating RSI studios where interpreters could work in a booth, as a team, and with the required technical support. This was a great idea and positive results came in in both cases. Up to here, everything was on the right path, with perhaps a few wrinkles to be ironed out, and we will talk about them in a moment, but with some of the biggest issues already addressed.
Unfortunately, sometimes greed, overconfidence, or lack of knowledge can cloud even the most successful vision, and it is happening now with these and other platforms: For all, or some, of the reasons above, those in charge of recruiting talent, or organizing events, are encouraging RSI from home. The idea of the studio where interpreters would work as a team sitting side by side in a virtual booth at a facility where technical support would be available has moved aside to leave a prominent place to remote simultaneous interpreting from the interpreters home or office.
I have attended conferences and other events where RSI platforms and agencies are actively recruiting interpreters from countries with emerging economies to provide remote simultaneous interpreting services from their homes. These colleagues are told of the professional and economic personal benefits of working big events, often otherwise inaccessible to them because of geography, by setting up a “studio” in their own house. They hear all they need is a highspeed internet connection, a professional quality microphone and headset, a computer, and two good screens. Sometimes they are told to condition a house room to be soundproof, which they are told, would be easy and inexpensive. These colleagues are offered fees well below those charged by interpreters in developed markets.
The above proposal is enticing and it sounds great to many interpreters all over the world. Some think of a little corner in their house that can be turned into their home studio; others believe that they are good at repairing things, or they know a lot about computers, so setting up their hardware would be a piece of cake. All that may be true, but it is like the worm on the fisherman’s hook, it looks good, but it also brings all kinds of hidden dangers to the individual interpreter. Let me explain:
The first thing interpreters considering RSI need to understand, and this also applies to those who only work at the RSI studio, is this is a new kind of interpretation. It is not conference interpreting, even though they both share many things as far as preparation and rendition. RSI interpreting requires interpreters do extra tasks they need not perform when interpreting a conference in a traditional booth. RSI interpreters must use a keyboard to communicate with each other, the tech support team, and sometimes the person directing the event. They read messages on their screens and hear things in their headsets traditional conference interpreters do not: “get closer to the microphone”, “do not move around that much because the microphone captures the noise and transmits it to the audience”, “we will run a sound test during the break”, are some instructions RSI interpreters will hear during an event while they are interpreting. They will also have to answer questions from technical support, the person directing/coordinating the event, and other interpreters from different booths, by typing messages while interpreting. RSI interpreting requires interpreters perform more tasks than those they perform when working a conference in a traditional booth. This is doable; interpreters can practice and accomplish these tasks, but the bottom line is that, compared to traditional conference interpreting, these interpreters are asked to do more work. We all would agree that more work = higher pay.
Contrary to interpreting agencies’ talking points, RSI interpreters should be paid more than their counterparts working in person. Agencies and organizers are getting their savings from avoiding travel expenses and setting up equipment at the venue. Interpreters should get paid according to the work they do.
Another issue of great concern to interpreters, not so much to agencies and event organizers, is the risk of acoustic shock. As many of you know, acoustic shock disorder (ASD) is an involuntary response to a sound perceived as traumatic (usually a sudden, unexpected loud sound heard near the ear), which causes a specific and consistent pattern of neurophysiological and psychological symptoms. These include aural pain/fullness, tinnitus, hyperacusis, muffled hearing, vertigo and other unusual symptoms such as numbness or burning sensations around the ear. Typically, people describe acoustic shock as feeling like they have been stabbed or electrocuted in the ear. If symptoms persist, a range of emotional reactions including post-traumatic stress disorder (PTSD), anxiety, and depression can develop. (http://www.hyperacusis.net/other-factors/acoustic-shock-disorder/)
We are talking about losing our hearing! This is a career-end risk that interpreters are not told when offered a job to deliver RSI from home. The dangers of this happening to any of us should not be taken lightly, but when working from an RSI studio, we can demand the best conditions to prevent an event that causes these incidents, and to minimize the impact of the event if it happens. All interpreters should discuss this risk with their clients, and demand the proper infrastructure and hardware to prevent a tragedy, including appropriate headsets for those colleagues without their own. This situation could happen when interpreting at the RSI studio, it could even happen during a traditional conference interpreting assignment, but the risk will be much smaller because the service would be provided in a controlled environment with the appropriate equipment. When working from home, interpreters have no control over these dangers: power supply fluctuations, solar flares, weather-related factors such as electric storms, satellite trouble, internet or telephone system failure, are all risk factors interpreters are exposed to when working at home. Remember: this can be a career-ending event, or at the least a very expensive medical treatment, coupled with loss of income due to a long period of interpreting inactivity due to poor hearing. Interpreters need to make sure these issues are discussed with their clients and covered in the professional services contract.
There are many other concerns derived from RSI interpreting at home: Interpreters are professionals and they are expected to do their job: Interpreting, researching the subject of the conference, adapting their delivery to cultural considerations to make communication happen between those who do not share a common language. They are also expected to prevent and solve language-related problems that may come up during their rendition. They are neither equipped, nor expected, to deal with technical difficulties or problems derived from the installation or performance of the interpreting equipment, sound system, or any other non-linguistic or cultural issue. Interpreters are not mechanics, electricians, sound engineers, telephone repairmen, software engineers, or IT experts. Even those who claim to be “amateur experts” do not have to be so. These services are needed to deliver interpreting services, but they are not provided by the interpreting team.
Because technology is so important in RSI, and because interpreters have limitations, the only way to guarantee (to a high degree) a successful event is by delivering the interpretation from an RSI studio where interpreters wit side by side and work as a team, and technical support is on site.
There are other considerations that are as important as the ones so far expressed in this section, that cannot be satisfied to professional quality when interpreting takes place in a house, office or apartment. Interpreters do not have all needed equipment, and even if they think they do, it will probably be outdated. Technology changes so quickly that it would be practically impossible and unrealistic to expect interpreters to keep up with the latest products, and then acquire them at their own expense, and properly install them to be used at the next home RSI event. At home, interpreters are alone, there is no technical support, other than a guy a the other end of the phone line, trying to explain to a lay person how to troubleshoot, diagnose and repair a technical issue while the event is in progress, and the other interpreter takes over the rendition for an uncertain period, with all its unwanted consequences due to mental fatigue and additional stress, until the problem is corrected or the event has to be cancelled.
When working from home, interpreters do not have a boothmate next to them. There is no support/passive interpreter assisting with research, writing down figures, and so on; in fact, to communicate with each other, they must type a message while interpreting, adding another layer to the very complex task of simultaneous interpreting. There is also the possibility of having technical difficulties that may keep an interpreter from taking over when their turn comes up, leaving the original interpreter on the mike for potentially hours. There are also the mental and biological considerations. Because RSI happens worldwide, one interpreter could be working from her home in Tijuana, Mexico while the other could be in Fukuoka, Japan; a difference of 18 hours. One interpreter could be fresh and energetic while the other could be tired and fatigued because she would be working during the night. This differs from traditional interpreting when we travel to the venue and get used to the time change before the rendition. With RSI from home, one interpreter could be sound asleep and then interpreting a complex scientific conference 30 minutes later. This is bad for the well-rested interpreter counting on the exhausted interpreter; it is unfair to the interpreter who just woke up because she is now working during the night after working all day the day before; and it is bad for the client as the rendition will suffer.
One danger from RSI at home concerns national infrastructure. I see agencies and promoters recruiting interpreters all over the world; I have seen them selling the job to colleagues who work with less common language combinations, a very desirable resource to these agencies, but live in countries where the technology and infrastructure may not be at the level needed for a successful RSI job. Power outages are an everyday event in many countries; this would kill an event, or at least, leave one interpreter working solo because the other one will have no way to continue. Outdated telephone systems, sub-pair internet speed, unreliable infrastructure such as poor satellite coverage or cellular phone towers will also kill the event, or at the least deliver a low-quality rendition for causes with nothing to do with the interpreters’ performance.
Living conditions can be a real problem. A dog barking, a neighbor mowing the lawn, kids playing next door, or ambulance sirens from a nearby hospital could diminish the quality of the service. Unlike an RSI studio, a “sound-proof” home studio by an interpreter is not a professional studio.
Now let’s talk liability. Does the RSI home interpreter’s professional insurance policy cover RSI from home? Until today, I have seen no policy that covers such service; interpreter professional liability insurance policies do not even cover RSI at the studio. Period. The thing is, until there is clear coverage of this professional service, interpreters can argue that RSI at the studio can be equated to conference interpreting from the booth. Also, just like at the convention center, interpreting from the RSI studio falls under the agency’s or organizer’s liability, not the interpreters’.
This is a real issue and we need to talk to the insurance companies to make sure there is a policy that covers these new modes of interpreting. The premium will be higher, and we need to be ready for that by factoring in the new cost into what we charge for providing our services.
A lawsuit could put you out of business for good, and losing in court because of a power outage , a poor telephone service, slow internet, or a noisy neighbor, while the agency/organizer who transferred this liability to you by getting you to work from home, stays in business would be an injustice.
This problem does not go away, even when interpreting from a different country, half world away from the event. Some countries’ legislation allows the injured party (client) to sue you regardless of where you are from, where you live, or where you provided the service from. The United States is one of these countries. It is a matter of jurisdiction.
The law allows for long arm jurisdiction, so a court, let’s say in the United States, can admit a lawsuit against individuals or corporations not physically within the United States, as long as there is a connection to the country, such as the client, the venue, the agent/organizer, equipment manufacturer, etc. (Becerra Javier. Dictionary of United States Legal Terminology. English-Spanish. Escuela Libre de Derecho 2008). All that is needed is the commission of a tortious act within the United States or affecting an individual, organization, or corporation from or doing business in the United States (International Shoe Co. v State of Washington. 326 U.S. 310, 316, 66 S.Ct. 154, 158, 90 L.Ed. 95) These are some reasons why the United States can create a trade embargo against foreign nations. In the past, even when the parties had no apparent link to the United States, American courts have taken jurisdiction because of certain nexus to the country. Even if you are at home in South America interpreting a conference in Africa for a European client, if you used Microsoft, Apple, Google, IBM, INTEL, an American telecommunications satellite, etc., a judge could admit a lawsuit against you for professional malpractice or negligence due to a defective internet connection or outdated hardware at your house.
The United States follows a contributory negligence system, so even if the agency/promoter is sued, you could be sued as well for contributing to the problem by such things as providing this service from home without knowing about computers, remote interpreting, sound, the condition of your home electrical outlets, the last time you backed up your system, etcetera. Having professional liability insurance coverage that works in the United States will help, because even if sued, the policy will protect you to your liability limit. These are issues that must be discussed with insurance companies, and I believe that until there is a policy that clearly covers these legal situations, I would close the home office and go back to RSI from the studio. I have talked to several tort, malpractice attorneys and insurance company lawyers and they are all catching up. As of now, insurers’ efforts are focusing on how to deny you coverage under current insurance policies.
I understand there is much to be said and researched, including how long is the arm of the law, but for now, and until we know what we professionally, medically, and legally face, I believe the success and full acceptance of RSI in our corporate, academic, diplomatic, and governmental worlds should be handled with caution. This includes going back to RSI at the studio as it was once welcomed and cheered by so many of us. I for one, as an experienced professional interpreter, and as a lawyer, will limit my RSI practice to the studio with a real partner next to me. I will also continue to educate my clients and colleagues on the dangers of working from home, and will talk to many more lawyers and insurance companies about the lack of coverage. That will give interpreters peace of mind. I hope the prestigious platforms follow and those greedy agencies/organizers understand the enormous risk they are taking by continuing to foster home-based RSI. Please let me know your thoughts on this so dangerous risk many of our colleagues are taking without even thinking about it.
October 31, 2016 § 5 Comments
It is Halloween time in the United States and many other places. Whether a native tradition, or an imported commercial scam, the fact is that Halloween is now part of many lives. In past years, I have used this space to talk about the history of Halloween, we discussed monsters and ghouls, and we told ghost stories from around the world. This time I decided to share with you my fifteen scariest movies of all time. Contrary to what many think because of the enormous amount of films produced in the United States, my favorite horror movies of all time come from many continents and are in many languages. I think that we as interpreters should look for opportunities to practice our languages and improve our skills, and what a better way to live the Halloween experience than watching some foreign language films. There are plenty more movies, and my list may not include some of your favorites; if that is the case, please contribute to our list by posting a comment at the end, but for now, please let me tell you about the movies, in many languages, that kept me awake at night. I list them in chronological order, but I leave it up to you to decide which one is the scariest. Go ahead, dim the lights, get under the blanket, and prepare yourselves to be spooked:
Nosferatu (1922) Director: F.W. Murnau. Cast: Max Schreck, Gustav von Wangenheim, Greta Schröder, Alexander Granach. A wonderful silent movie about vampire Count Orlok who expresses interest in a new residence and a real estate agent’s wife. A classic based on the story of “Dracula.”
Dracula (1931) Director: Tod Browning. Cast: Bela Lugosi, Helen Chandler, David Manners, Dwight Frye. The legend of vampire Count Dracula begins here with this original 1931 Dracula film from Bela Lugosi. This is the film by Universal Studios that has inspired so many others, even more than Bram Stoker’s own novel. The movie is in English, but Bela Lugosi was Hungarian and had trouble with the English pronunciation, so the director decided that the vampire should speak very slowly and deliberately, giving Dracula, inadvertently, his unmistakable speech style.
Psycho (1960) Director: Alfred Hitchcock. Cast: Anthony Perkins, Vera Miles, John Gavin, Janet Leigh. When larcenous real estate clerk Marion Crane goes on the lam with a wad of cash and hopes of starting a new life, she ends up at the notorious Bates Motel, where manager Norman Bates cares for his housebound mother. The place seems quirky, but fine… until Marion decides to take a shower in this Hitchcock classic American film in English.
Even the Wind is Afraid (1967) Director: Carlos Enrique Taboada. Cast: Marga López, Maricruz Olivier, Alicia Bonet, Norma Lazareno. The film is about a group of students in an exclusive boarding school, where a student decides to investigate a local tower that has figured prominently in disturbing her recurring dreams of a hanged woman. She learns from the staff that the person in the dream is a student who killed herself years before, and that others have seen her ghost. This is a suspenseful Mexican movie in Spanish. (“Hasta el viento tiene miedo”)
Kuroneko (1968) Director: Kaneto Shindo. Cast: KIchiemon Nakamura, Nobuko Otowa, KIwako Taichi. Kuroneko (The Black Cat) is the tale of a band of marauding samurai who rape and kill two women in the countryside. Awoken by the titular feline, the spirit women vow their revenge on the samurai. Things get complicated when one of their intended victims turns out to be the son of one of the women and the husband of the other, long thought lost in battle. This is an engaging black and white movie in Japanese.
Rosemary’s Baby (1968) Director: Roman Polanski. Cast: Mia Farrow, John Cassavetes, Ruth Gordon, Sidney Blackmer. The movie tells us the story of a young couple that moves into an infamous New York apartment building to start a family. Things become frightening as Rosemary begins to suspect her unborn baby isn’t safe around their strange neighbors, and the child’s paternity is questioned. One of the greatest American horror films of all time. It is in English.
Hour of the Wolf (1968) Director: Ingmar Bergman. Cast: Max von Sydow, Liv Ullmann, Gertrud Fridh, Georg Rydeberg, Erland Josephson, Ingrid Thulin. In this, his only horror film, the Swedish master brings us the story of renowned painter Johan Borg who is recuperating on an isolated island with his wife when they are invited to the nearby castle and discover that the lady of the house owns one of Borg’s paintings (which we never see), of Veronika, the woman he loved and lost and whose memory begins to obsess him all over again, despite his wife’s steady, practical devotion. This is a great movie in Swedish, although not an easy one to follow, that is full of surrealism in Bergman’s style. (“Vargtimmen”)
The Exorcist (1973) Director: William Friedkin. Cast: Linda Blair, Max von Sydow, Ellen Burstyn, Jason Miller. This is a well-known American blockbuster about 12-year-old Regan MacNeil who begins to adapt an explicit new personality as strange events befall the local area of Georgetown. Her mother becomes torn between science and superstition in a desperate bid to save her daughter, and ultimately turns to her last hope: Father Damien Karras, a troubled priest who is struggling with his own faith. This film, in English, is a must see for all horror film fans.
Suspiria (1977) Director: Dario Argento. Cast: Jessica Harper, Stefania Casini, Flavio Bucci, Miguel Bosé. A true nightmare from Italian terror genius Dario Argento, Suspiria brings us a menacing tale of witchcraft as a fairy tale gone horribly awry. From the moment she arrives in Germany, to attend a prestigious dace academy, American ballet-dancer Suzy Bannion senses that something horribly evil lurks within the walls of the age-old institution. Besides all of its artistic and clever qualities, this Italian movie has another unique characteristic: Because the cast is multinational, and the actors spoke their lines in their native languages, the movie is dubbed into English, and sometimes the dubbing quality is less than top-notch.
Ring (1998) Director: Hideo Nakata. Cast: Nanako Matsushima, Miki Nakatani, Hiroyuki Sanada, Yūko Takeuchi. This original Japanese version of the movie is about a mysterious video that has been linked to a number of deaths, when an inquisitive journalist finds the tape and views it setting in motion a chain of events that puts her own life in danger. Nakata executes the film in an incredibly smart way, and brings the traditional ghost story firmly into the modern day by melding folklore and technology. There have been several imitations in Japan and elsewhere, but the original, in Japanese, is by far the best. (“Ringu”)
A Tale of Two Sisters (2003) Director: Kim Jee-woon. Cast: Im Soo-jung, Moon Geun-young, Yeom Jeong-ah. Based on a famous Korean folk story, the film centers on a pair of sisters who become suspicious of their new stepmother, when one of them starts to have some terrifying visions. From there, things get complicated. This is a true Korean horror movie with Korean actors speaking their language, and it is superior to the American remake released under the name “The Uninvited”. (“Hangul”)
Inside (2007) Directed by: Julien Maury and Alexandre Bustillo. Cast: Aymen Saïdi, Béatrice Dalle, Alysson Paradis, Nathalie Roussel, Nicolas Duvauchelle, François-Régis Marchasson. This French movie is about a grieving woman set to give birth at any minute, who is interrupted by a mysterious intruder who wants the unborn child for herself. The movie is cruel, sadistic and full of violence, including the scene where the pregnant woman accidentally stabs her mother to death, but it keeps you in suspense and very scared. The film is in French. (“Á l’intérieur”)
The Orphanage (2007) Director: Juan Antonio Bayona. Cast: Belén Rueda, Fernando Cayo, Roger Príncep, Mabel Rivera, Montserrat Carulla, Andres Gertrúdix, Edgar Vivar, Geraldine Chaplin. It is the tale of a mother and wife returning to the house where she was raised as an orphan, but she now brings her son who starts to see a little boy in a terrifying sackcloth mask, whom he befriends before mysteriously disappearing. The movie is really creepy, but it is also very sad because it deals with a ghost story in which the ghosts are as real as the grief they leave behind. I personally think that this is Spain’s scariest movie ever. In Spanish. (“El orfanato”)
Annabelle (2014) Director: John R. Leonetti. Cast: Annabelle Wallis, Ward Horton, Alfre Woodard. The movie is a sequel to “The Conjuring”, but in this one, by far scarier than the first on the series (there are more of them now) a couple is expecting their first child, and the husband gives his wife an antique doll she has been trying to find. At night, the wife hears a murder occurring at their neighbors’, and when she calls the police, she is attacked by a woman holding the doll and a male accomplice. The police arrives and kills the man while the woman kills herself by slitting her own throat. A drop of her blood falls on the face of the doll in her arms. Later, a news report shows that the assailants were Annabelle Higgins and her boyfriend who were part of a satanic cult in which they worship a demon with horns. Since Annabelle was holding the doll while dying, the couple tries to get rid of the doll, but this is the moment when all their troubles begin. I personally think this is an extremely scary movie. In English.
A Girl Walks Home Alone At Night (2014) Director: Ana Lily Amirpour. Cast: Sheila Vand, Arash Marandi, Mozhan Marnó, Marshall Manesh, Dominic Rains. This is a Farsi (Persian) language, American horror film about a young hardworking Iranian man who takes care of his drug-addict father who falls in love with a lonesome hijab-wearing vampire. The movie is in black and white, it was filmed in California, but the story takes place in a fictional Iranian city. Although not as scary as the other movies on the list, it is an interesting and different vampire tale. (“Dokhtari dar šab tanhâ be xâne miravad”)
There you have it, dear friends and colleagues. This is my list of scary movies. I hope you find some of them interesting enough to watch on Halloween; and I also invite you to share with the rest of us some of the titles that you think are very scary, and hopefully you will include some interesting films because of their language.
March 19, 2015 § 4 Comments
Imagine that you just received a phone call from a very prestigious organization that wants to hire you to interpret a conference in Tokyo next Friday, Saturday, and Sunday. The subject matter is very interesting and the fee is extraordinaire. For a moment you stop to take it all in, smile, take a deep breath, and then it suddenly hits you: You have to decline the assignment because a few minutes earlier you took another job with your most consistent, best-paying client who retained you to interpret a conference on Tuesday, Wednesday, and Thursday of the same week in Chicago. You hang up the phone and wonder why this is happening to you once again. Why do all good assignments have to be so close in time and so far in space from each other? I am sure the scenario sounds familiar to all of you, because at one time or another, we all face these situations and are forced to make choices. It is obvious that you have to fulfill your contractual obligation to the client who has hired you to interpret in Chicago from Tuesday to Thursday. It is also evident that you needed to turn down the Tokyo assignment because it would take you a full day of nothing but traveling to get to Japan from the United States. Even with the time change you do not have that extra day needed to travel, because, assuming that you make it to Tokyo on Friday afternoon, by the time you get from Narita Airport to the conference venue, it will be too late; never mind the fact that you would be exhausted and in no shape to work three full days at the conference without any rest or time to adjust to the time change. The events and places may be different, but until recently, that has been the story of our professional lives. Every time you think of these missed opportunities you fantasize about doing both events.
What if I tell you that you can do both conferences without changing any dates, and therefore, keeping both clients happy and doubling your income? It is possible! In fact, I have done it myself.
On Tuesday morning you wake up in Chicago, go to the event venue and do your job. The same thing happens on Wednesday and Thursday. Then, very early on Friday morning, because of the time change, you either go to a local studio in Chicago, or sit in front of your computer at home, and do a remote interpretation of the event in Tokyo. Afterwards, because you will be exhausted, you go home and rest until the following early morning when you will remotely interpret again. You do the same for three days.
The result of this technological advantage is that you can do something that until recently was impossible. This is a wonderful example of how technology can help the interpreter. You will make twice as much money that week, because you will work two full conferences, you will not have “dead time” while traveling to and from the venue (usually the day before and the day after the event, and sometimes even longer) and you will keep all your clients happy because you took care of them all. Remember, they wanted you to do the job, not just any interpreter. At the same time the client in Tokyo in this case, ends up a winner, because they didn’t just hire the ideal interpreter for the job, they also spent less money to get you. Yes, my friends and colleagues, the organizers will save money because they will not have to pay for your travel expenses and they will not need to pay you a professional fee for the traveling days (usually at least half of your full-day fee). Everybody wins! As interpreters, we love this kind of technology that helps everybody. You make more money because of the two separate assignments that you will cover, and the organizers will save money as I highlighted above.
We as interpreters want new technology in our professional lives. We cannot deny the benefit of having an interpreter providing services in a remote hospital’s emergency room while she is physically hundreds of miles away from the patient. We cannot argue with the advantage of being able to interpret a trade negotiation between two or more parties who are virtually sitting at the same table even though they are physically in another part of the planet. We cannot ignore the positive outcome of a legal investigation when the investigator can interview a witness in a foreign country while the interpreter is here at home saving the client time and money.
That is the bright side of what is happening right now. Unfortunately, there is also a dark side that we as interpreters have to guard against.
It is a reality that this new technology costs money. It is not cheap, and for the most part, the ones who can afford it, at least on a bigger scale, are the huge multinational language service providers who have recognized all the advantages mentioned above, but for whatever reason, instead of fostering a professional environment where my example above can become the rule instead of the exception, they have seen the new technology as a way to increase their earnings by lowering the professional fees they pay to the interpreters.
It is of great concern to see how some professional interpreter organizations have been infiltrated by these multinational language service providers. It is discouraging to look at a conference program and realize how these entities are paying for everything the interpreter will hear or see at the event. These agencies turn into big corporate sponsors and attend the event with a goal of recruiting as many interpreters as possible, for the smallest amount of money that they can convince them to accept. Just a few weeks ago during a panel discussion at an interpreter conference in the United States, the association invited the CEO of one of these multinational language service providers to moderate the debate, and for that matter, to decide what questions were going to be asked. This individual is not even an interpreter. The real tragedy is that this is not an isolated case, there have been other events, and there are others already planned where the gigantic presence of these conglomerates creates, at the very least, the impression that they decide everything that will be happening at the conference.
As professional interpreters we must be vigilant and alert. Some of these corporations are now propagating on the internet a new strategy where these entities are separating themselves from the machine translation “reputation” by making it clear, to those naïve interpreters who want to listen, that the technology they are using is not to replace the human interpreter, that it is to help interpreters do their job; part of the argument states that thanks to this new technology, interpreters will not need to leave home to do their job, that they will not need to “waste” time going to work or waiting, sometimes for a long time, to interpret a case at the hospital or the courtroom. They argue that thanks to this technology, interpreters will only spend a few minutes interpreting, leaving them free to do whatever they want to do with the rest of their time. Of course, you need to dig deeper to see that they are really saying that with the new technology, they will only pay the interpreter for the services rendered by the minute. In other words, their interpretation of the technological developments is that they can save money, but the interpreter is not invited to the party. My example at the beginning of this post is not an option for most of these multinational language service providers. This is what we have to guard against so that we do not end up making money for 20 minutes of interpreting a day.
Obviously, as you all know, these minute-based fees are ridiculously low, and therefore unappealing to good interpreters. The agencies are ready for this contingency as well. After the exodus of good interpreters, they will continue to advertise their services as provided by “top quality interpreters” because they will mask the lack of professional talent with their state-of-the-art technology. That is where we, as the real professional interpreters, need to educate the consumer, our client, so they see the difference between a good professional interpreter and a paraprofessional who is willing to work for a little more than the minimum wage. These “mass-produced” so-called interpreter services will be the equivalent of a hamburger at a fast food restaurant: mass-produced, frozen, tasteless, odorless, and cheap. We all need to point this out to the world, even those of us who never work for these multinational service providers, because unless we do so, they will grow and reproduce, and sooner or later they will show up in your market or field of practice. Remember, they have a right to be in business and make a profit for their shareholders, but we also have a right to fight for our share of the market by giving the necessary tools to the consumers (our clients) so they can decide what kind of a meal they want to serve at their business table. I invite you to share your opinion on this very serious issue with the rest of us.
January 9, 2015 § 40 Comments
Interpreting is a very difficult profession. It deals with the widest variety of themes and subject matters, and it completely depends on the human brain. All professional interpreters have made mistakes at one time or another, and we will make some more before our careers are over. Fortunately, good interpreters know how to recognize a mistake, and have the professional honesty needed to own their mistakes and correct them. We all know how to correct a blooper from the booth, with a physician, or on the record in court cases. This is enough in most cases, and we have professional liability insurance for those bigger errors we can make while practicing our profession. Most goof-ups do not go beyond a correction, an apology, and a good dose of embarrassment. Unfortunately, every once in a while an interpreter makes a mistake that can literally impact the entire world. I know that there are many more examples of these catastrophic interpreting mistakes, and I am even aware of many more than the ones I have included in this post. To decide what to include, and to drive home the point that none of us are safe from making an error of this magnitude (and that for that reason we must be alert at all times) I considered the relevance of the mistake, and the variety of interpreters who made them. These are the biggest interpreting mistakes in history that made my list:
In 2006, according to the interpreter’s rendition, the president of Iran, Mahmoud Ahmadinejad called for Israel to be “wiped off the map”. It was learned later that what he actually said was “the regime occupying Jerusalem must vanish from the page of time”. Regardless of your opinion about this statement, it is clear that its reach was different from what the interpreter understood. In a region of the world as delicate as the Middle East a mistake of this magnitude can have huge implications.
To continue with more presidents, in 1976 U.S. president Jimmy Carter spoke to a Polish-speaking audience and opened his remarks by saying: “I left the United States this morning”. The interpreter’s rendition was: “When I abandoned the United States”. Those present laughed at the obvious mistake, but things got more complicated later during the speech when the president said that: “…I have come to learn your opinions and understand your desires for the future…” The rendition by the same interpreter was: “I desire the Poles carnally…” and then the interpreter went on to criticize the Polish constitution. Of course these mistakes should never happen at that level, but sometimes they do.
This reminds us of the famous blooper during Nikita Khrushchev’s speech at the Polish Embassy in Moscow when he was interpreted as saying, in reference to the United States and the Western World at the highest point of the Cold War: “We will bury you”. Now we all know that what he really said was: “We will outlast you”, and we all know of the consequences that this poor rendition generated during such a tense time in history.
In July 1945 after the United States issued the Potsdam Declaration demanding the surrender of Japan in World War 2, Japanese Prime Minister Kantaro Suzuki called a press conference and in a statement he said: “No comment. We are still thinking about it”. Unfortunately, the interpreter’s rendition was: “We are ignoring it in contempt”. We all know what happened next.
In 1980 Willie Ramírez, an 18-year old, was admitted to a Florida hospital in a comatose state. At the time of admission, an interpreter made a mistake and translated the Spanish term “intoxicado” which means poisoned or having an allergic reaction as: “intoxicated”. Willie, who was suffering from an intercerebral hemorrhage was only treated for an intentional drug overdose. As a result, he was left quadriplegic.
St. Jerome, the patron saint of translators, studied Hebrew so he could translate the Old Testament into Latin. His translation contained a famous mistake, When Moses comes back from Mount Sinai his head has “radiance”, in Hebrew: “karan”; but because Hebrew is written without vowels, St. Jerome read: “keren” which means “horned”. Because of this mistake we have many paintings and sculptures of Moses with horns.
Finally, we all remember Thamsanqa Jantjie, the Sign Language interpreter at the Nelson Mandela funeral. He made meaningless Sign Language motions during the ceremony for unknown reasons. He has since been committed to a psychiatric hospital for schizophrenia.
The lesson is clear. As professional interpreters we have to protect our profession from paraprofessionals, “wanna-be interpreters”, ignorant clients, and unscrupulous agencies, but we also have to watch what we do and say. Nobody is above error, so our only choice is to continue to practice and study, to honestly decline those assignments that we are not ready for, and to look after our colleagues in the booth, the courtroom, the negotiations table, or any other venue where we may be providing our services. I now invite you to share with the rest of us other interpreting mistakes, big or small, yours or a colleague’s, in the spirit of helping our colleagues so that we all learn from each other’s mistakes.