January 31, 2022 § 4 Comments
Now that 2021 ended and we are working towards a better, “vaccinated”, and safer 2022, it is time to assess what we learned during the past 12 months. As interpreters we are constantly learning, and from talking to many of my colleagues, last year was peculiar, but better than 2020. It was a year of change in all imaginable ways, and those changes included the interpreting world. Some were good, others were terrible; some are permanent, and others…well, the jury is still out.
Last year was the year of science and public health. It was the year when we were vaccinated, and in some countries, we were even boosted. Unfortunately, it was also the year of economic disparities, where rich countries protected their citizens, and poor nations still struggled to get public health policy in place and control the pandemic. It was the year of ignorance by science deniers and political zealots who refused to live up to the social contract and protect others even when choosing not to comply for their own benefit. In 2021 millions of people died of Covid; Delta and Omicron became household names; and just like the year before, millions got sick with long-term consequences, lost their jobs, or their business went under with no fault of their own. Some of our colleagues, many of them great interpreters, continued to leave the profession overwhelmed by technological changes, market uncertainty, and aggressive, ethically questionable practices by some of the language service providers.
2021 was the year when our profession finally came to terms and universally accepted distance interpreting as a permanent, new way to deliver our professional services, from now, depending on the circumstances and characteristics of the event, interpreting is to be delivered in person, remotely, or as a hybrid of both. The consolidation of these changes probably produced the largest adaptation efforts by professional interpreters in history. By the end of 2021 the norm was that conference and community interpreters had the infrastructure and basic technological skills to deliver their service from a place other than the venue of the event, whether it was from home, a hub, or someone else’s place of business. Because learning and adapting is always good, these were the brightest highlights of the year.
Unfortunately, not everything was good. Change brought along unfairness, abuse, and deception. The same changes that helped our professional market, provided the right circumstances to harm our profession.
Just like during the Industrial Revolution of the 19th. Century, today’s changes have brought a wave of bad practices that financially benefit some of those with the loudest voice while hurting conference interpreters and the users of their service. Some of those distance interpreting providers have ignored ethical and professional rules by opening the door to inexperienced, unqualified individuals, often from other fields of interpreting, whose main credential is to provide interpreting services for a ridiculously low fee and to do it under very poor conditions. By recruiting these interpreters and diverting the clients’ attention to technology instead of service quality, the post-pandemic market offers conference interpreting on-demand: interpreters on standby, willing to start an assignment with a couple of hours’ notice, without time to prepare, often working alone from their home thousands of miles away, and doing it during the night. Last year made it popular to sell conference interpreting as over-the-phone interpreting companies have always sold their services, with interpreters on-call getting paid by the minute or by the hour. The line got blurry, the message now is there is no difference between a business, diplomatic, or scientific conference and a phone call to say hi to a mail-order groom or bride half way across the world.
2021 changed the way we use professional social media. It turned it into a self-promoting infomercial by the big service providers, and a place where this new post-pandemic self-proclaimed RSI interpreters go to brag about the work they do, post their photos of the venue, and publicly opine about the event they just interpreted with no regard to the professional rules and canons of ethics they never heard about before becoming “RSI conference interpreters”.
Going back to the positive, I congratulate those professional associations that held their conferences online or had hybrid events. A special mention to ITI, OMT and NAJIT for holding big, high-quality conferences using creativity, technology, and thinking of their members’ health. My thanks to all smaller associations that had conferences remotely, and a tip of the hat to FIT and IAPTI for postponing their events until 2022. Unfortunately, an association had a hybrid conference, but, unlike all other associations above, did not allow speakers to present remotely, cancelling their participation unless they physically presented from the venue. There were many disappointed conference attendees who booked the event thinking they would hear certain speakers just to learn later these speakers would not present. There were no explanations, just a cancellation notice, leaving these presenters, who had agreed to present, in a bad situation as the association members were not told about the inflexible “present in-person or else” rule, even where speakers could not travel for medical reasons or due to the country they would be traveling from.
Another wonderful gesture that showed professional solidarity was the decision by most professional associations to freeze membership renewal fees, reduce them as it was the case of IAPTI, and even offer a solidarity fund to help those members who wanted to keep their membership but could not afford to cover these fees due to the pandemic. Here again, the largest, and one of the most expensive, professional association in the world, went the opposite way and decided to substantially raise its membership fees for 2022.
We proved to ourselves once again that interpreters are resilient, able to adapt to adversity to survive, and good humans. We saw how the professional unity with our colleagues found in 2020 continued last year. We now face an uncertain year, but we have a road map and a strategy that will help us thrive in these new circumstances. Fortunately, we are resilient, adaptable, courageous, and now we know that even though many things have changed, many others stayed the same. Let’s all focus on the good things to come while we guard against the bad ones. I wish you all a prosperous and healthy 2022!
November 9, 2020 § 7 Comments
The following post first appeared on the website of the International Association of Translators and Interpreters (IAPTI). I wrote it for members of the association, but I believe it is also relevant to this blog:
There seems to be a mystique around interpreters’ fees; how do interpreters set them, how they charge, what they charge for; what is it that they do. I thought that, as head of IAPTI’s Interpreters Committee, and practicing professional interpreter, I should cover the issue. This will clarify what we do, and educate the public.
First, because semantics matter, and they carry a tremendous psychological weight, notice I am referring to interpreters’ fees, not rates. In legal terms, a fee is “a charge…for an official or professional service…” (Black’s Law Dictionary Sixth Edition, West Publishing CO. 1990 p. 614). A rate is an “…amount of charge or payment… for a service open to all and upon the same terms…” and it goes to say: “a rate which applies to… a specific commodity alone…” (Black’s Law Dictionary Sixth Edition, West Publishing CO. 1990 p. 1261). Interpreting is a professional service, and professional services are remunerated by the payment of fees. Rates apply to much commercial services offered to the public, such as airfare rates for example. Rates are paid for commodities. Interpreting services, just like translations, are not commodities. While a consumer pays a rate for a service within an industry, a client pays a fee in exchange of professional services. Interpreting is not an industry; it is a profession.
I will not deal with the concept of how much an interpreter should charge. Because we do not want to get in a controversy about fixing interpreting fees, we will leave that issue alone. It is not relevant to describe an explain what interpreter fees really are.
Each professional interpreter has to decide how much to charge, we have to individually consider what we will consider when setting our fees. Some may include certain concepts that others may not. Formal education, continuing professional formation, years of experience, cultural knowledge specific to a certain nation or social group, and other elements could be considered by many. In the past I have dealt with these issues on my blog: “The Professional Interpreter” (“How should interpreters set their fees.” The Professional Interpreter blog. 2/19/2015 https://rpstranslations.wordpress.com/2015/02/19/how-should-interpreters-set-their-fees/). Today I will focus on what is behind an interpreter fee.
A good interpretation looks easy, even when you do not know the target language, you can almost hear a melody coming out of the booth and into your earpiece. It sounds fluent, firm, clear and pleasant. It leaves people with the idea that interpreters have an easy job: They travel around the world, get to meet famous people and visit important places, and they have only to sit in a booth for a few hours and speak one language they already know.
People think like this until the day they try to informally interpret for a friend or relative at a restaurant, hotel, or airport. They now realize it is hard to remember everything their friend said and repeat it consecutively. They experience how it is almost impossible to listen to their friend as she speaks in one language while simultaneously speaking the language of the hotel, restaurant, or airline clerk. They see it is very difficult to shadow a speaker even in their same language.
Interpreters do this every day, and they do it under gigantic pressure, and they do it on any topic, regardless of the complexity level. Now try to do what you did with your friend at the airport in a summit involving heads of state; a TV event watched by millions, a death penalty trial, or a highly charged multi-million-dollar negotiation. Then, without being a scientist, or a college professor, or a professional athlete, try to do it on a medical topic, a philosophy conference, or a FIFA World Championship press conference. Did you think that you will be interpreting for many people who do not understand the source language used by the speaker, but they are all specialists in the topics to be discussed during the event?
Finally, add the physical challenge of doing this shortly after arriving to the venue having traveled thirty thousand kilometers, and twenty time zones, in a different hemisphere.
Specialized, professional, expensive service.
Because of technology and globalization, interpreters have to fight for a compensation according to the skills needed to provide their services. The appearance of multinational and smaller local interpreting languages in the market has brought a new actor to the stage. Somebody with no linguistic or cultural link to the profession: the businessperson, or merchant whose main concern is the bottom line, and tries to lower interpreter fees by devaluating what interpreters do. Entrusting their profitability to recruiters and project managers who often know next to nothing about the profession, they have developed scams such as paying interpreters by the minute interpreted!
These guidelines, set by ambitious people foreign to the profession, convince the inexperienced and the needy interpreter to provide their professional services by the minute in telephonic interpreting, and by the hour in other situations, including conference interpreting. I have encountered agencies who wanted to pay for three and one half or four hours in the booth, instead of a full day, arguing that I had just interpreted half of the time and my boothmate had worked during the other half.
Interpreters must charge by the day because Interpreting is a professional personal service. Unlike a civil engineer who can build a bridge and a building at the same time, interpreters can only do one job at a time. If I am in booth “A” all day, I cannot work in booth “B” because I cannot cut myself in half. It is estimated that for each day of work in the booth (or elsewhere) interpreters need to prepare for at least another two days. That is three days the interpreter cannot work for anybody but the client who retained him for one day. If the assignment is away, and the interpreter needs to travel the day before, and go back home on the day after the assignment, it is now 5 days for a one-day assignment in the booth. If the other interpreter is actively working for the next thirty minutes, the passive interpreter is supporting his boothmate; and even if he leaves the booth to use the restroom, he cannot work for anybody else because he cannot cut himself in half. Thinking that an interpreter charges a certain fee for 7 hours in the booth is never accurate. In reality, he is charging much less. Divide that daily fee into all the days the interpreter invested in a single day in the booth. Interpreters do not charge exorbitant fees. You just need to scratch beneath the surface to notice.
The same applies to our colleagues working in courthouses, community centers, hospitals, schools, call centers, and remotely from home. They also need to prepare and travel (even if it is during rush hour in a big city). They can do no other work. They can procure no other income while they sit in court waiting for their case to be called, or in the hospital waiting area until they call the patient. There is not such a thing as interpreting by the minute. That is a mirage created by the multinational agencies. Smoke and mirrors. Interpreters who interpret for five or ten minutes have to be on call all day or at least half a day. They need to be paid a daily fee. It is up to the agencies to be more creative and program a schedule where they have an interpreter busy for a full day interpreting for different hospitals and doctors’ offices. Interpreters rather do this. They want to work; they just don’t want to be insulted with a per-minute fee. No other professionals who charge for telephonic services charge by the minute. Attorneys start the timer before answering a client’s call, and they charge for the time the telephone call lasted plus several minutes before and after the call with a minimum charge of thirty minutes even if the call lasted 2 minutes. Just like interpreters, attorneys sell their time, and it takes time to recuperate your concentration after the phone call so you can go back to what you were doing before. That is because the attorney can generate no other professional income. I know this. I used to practice law. Interpreters need to shake this per minute and per hour concept off their minds. Agencies argue this is the telephonic interpreting model and arguing against it is not knowing what we are talking about. Go tell that to a lawyer.
Court and legal interpreters need to charge by the day also. For once, the Administrative Office of the United States Courts was right when they implemented a full-day, half-day payment system. States and private practitioners must follow. It is up to the interpreter to educate and demand. You can start by charging by the hour, but requiring a four-hour minimum.
To conclude: Interpreters provide a professional personal service which requires of great skill and broad knowledge. They sell their services one client at a time, and their service goes well beyond the rendition itself. Because interpreters sell their time, they must be paid by the day, not by the hour, and never by the minute.
February 23, 2020 § 2 Comments
2019 was a great year for many of us. Quite a few of you developed professionally and became better at what you do. I congratulate you for that important achievement; unfortunately, competitors are still out there, languages are still changing, technology continues to improve, and clients (agencies or direct corporations) will pay for what they need but are looking for the best service at the best price. The question is: How do we adapt to reality, keep up with technology, and improve our service? The answer is complex and it includes many issues that must be addressed. As always, at the time of the year when we are all planning our professional activities, and programming our agendas, I will address one of the key components of our annual plan: Professional development.
It is practically impossible to beat the competition, command a high professional fee, and have satisfied clients who pick you over all other interpreters, unless you can deliver quality interpreting and state-of-the-art technology.
We need to be better interpreters. We must study, we must practice our craft, we should have a peer support network (those colleagues you call when in doubt about a term, a client, or grammar) and we must attend professional conferences. I find immense value in professional conferences because you learn from the workshops and presentations, you network with colleagues and friends, and you discover what is happening out there in the very competitive world of interpreting. Fortunately there are many professional conferences all year long and all over the world. Many of us attending a professional conference are lucky to live in countries where professional development is tax deductible. Unfortunately, we have a “good problem”: There are so many attractive conferences and we must choose where to go.
I understand some of you may attend one conference per year, or maybe your policy is to go to conferences offered near your home base. I also know that many of you have professional agendas that may keep you from attending a particular event, even if you wanted to be there.
I applaud all organizations and individuals who put together a conference. I salute all presenters and support staff that make a conference possible, and I wish I could attend them all.
Because this is impossible, I decided to share with all of you the 2020 conferences I am determined to attend, and sadly, some I will not due to professional engagements. In other years I have attended more conferences than the ones on my list; last-minute changing circumstances and personal commitments let me go to events I had not planned to attend at the beginning of the year. This time, we must keep in mind that the coronavirus pandemic is impacting many conferences and workshops. For that reason, I suggest you check periodically to see if the conferences you selected are still on schedule, and have a “Plan B” of conferences you would attend if your first choice was postponed or cancelled.
As of today, the conferences I plan to attend this year, and those I recommend even if I will not be able to be there, are:
The Second Africa International Translation Conference (AITCO) in Arusha, Tanzania (February 7-8).
This event already happened earlier this month and it was a success. Unfortunately, my professional commitments kept me from this conference which showcased some of the best presenters from Africa and around the world, speaking on interesting, relevant topics to interpreters and translators. This year the conference was attended by International Federation of Translators (FIT) president Kevin Quirk. I talked to him about this event at the end of last year, and shared my unforgettable experience attending their 2019 conference in Nairobi. The fact he was there made me feel as part of the event. I congratulate Alfred Mtawali and the rest of the organizers for putting together such a valuable learning opportunity. I will try my best to be there in 2021.
The Association of Translators and Interpreters of Florida (ATIF), ATA Spanish Language Division (SPD) and Miami Dade College Eduardo J. Padrón Campus (MDEPC) “In Miami Spring Into Action” in Miami, Florida, (Originally: March 20-22. Postponed until further notice).
I will attend this conference because of the program they put together with top-notch presenters, interesting topics, and the college environment of MDEPC’s campus. I attended the prior edition two years ago, and I can hardly wait for this year’s conference. If you are a Spanish language interpreter, translator, proof-reader, linguist, teacher, or you just love Spanish, this is an event impossible to miss. I also recommend it to those Spanish language colleagues looking for quality CE credits who cannot afford the very expensive ATA annual conference. You can meet all your goals here (quality learning, CE credits, networking with Spanish language interpreters, translators, and other professionals from all over the world, and a more intimate setting to spend more time with presenters without the distractions of the more commercial ATA conference with its vendors and agencies that pay to be there).
The Carolina Association of Translators and Interpreters (CATI) 32nd. Annual Conference in Raleigh, North Carolina (Originally: March 28. Postponed).
I will not attend this conference, but I recommend it for several reasons: I have attended it in the past, I know first-hand some of the very talented members of the association’s board, and because they have scored a home run with their keynote speaker. If you are an interpreter or translator in the Carolinas, or if you have a way to attend, regardless of where you live, do not miss the opportunity to listen to our talented colleague Irene Bruno, one of the best, most experienced interpreters you will ever meet. Learn about conference and diplomatic interpreting from the best. Besides Irene’s anticipated presentation, I also find attractive the presentations by Sarah Baker on Sign Language Interpreters and their relationship to their spoken language colleagues, the “LatinX” presentation by Hernán Silva-Zetina and Matthew Benton, and the no-doubt great session where my friend Santiago García Castañón will show us how to speak better. The conference will take place at Meredith College, and it will be followed by the ATA certification exam on March 29.
Third Translators and Interpreters International Congress Citi Lima 2020 in Lima, Perú (Originally: May 2-3. Postponed until further notice).
Ever since I heard of this event last year in São Paulo, I have been counting the days to this congress. Organized and sponsored by the Peruvian Translators Association (Colegio de Traductores del Perú) and several prestigious Peruvian universities, this congress promises to be the professional and academic event of the year. Held at Lima’s Convention Center, this two-day congress has an impressive program packed with interesting, useful, relevant, and current topics. If you are planning a trip to South America in 2020, go to Perú, see the country, learn its history, taste its awesome food, and be part of the professional and academic event of the year. See you in Lima!
National Association of Judiciary Interpreters and Translators (NAJIT) 41st. Annual Conference in Ft. Lauderdale, Florida (June 5-7).
This year legal interpreters and translators from the United States, and a few from abroad, will meet in sunny Florida for the annual conference of the only judiciary interpreters and translators association in the United States. Unfortunately, at this time, NAJIT has not published its program, but based on previous years, you can count on a variety of topics and presenters that will no doubt cover all fields of interest to our colleagues in the legal field. This is a two-day conference (June 6-7) with pre-conference workshops on June 5. In the past, conferences have offered all-day and half-day pre-conference workshops. On a personal note, I will tell you that I was concerned when I heard the conference was going to be in Ft. Lauderdale instead of Miami. I immediately though of the difficulties to get to the site of the conference. I was worried that all you could fly to Ft. Lauderdale were low-cost airlines. Fortunately, I can share with you that conventional airlines fly to Ft. Lauderdale. This will let those of us who prefer these carriers fly into the city instead of having to fly to Miami and then get to Ft. Lauderdale by taxi. I look forward to meeting many friends at this conference.
Sexto Encuentro Internacional de Traductores dentro de la Feria Universitaria del Libro (FUL) in Pachuca, Mexico (September 4-5).
I have attended this conference from its inception and it is bigger and better every year. The conference is held at the Autonomous University of Hidalgo State’s Poliforum at Carlos Martínez Balmori Campus. This year, the guest country will be Russia, and conference presentations and workshops will center on artificial intelligence. I like this event because of the many students who go to the conference from many Mexican colleges and universities. Most conferences are attended by professional colleagues with years of experience, but this “encuentro” is attended by bus loads of students of translation, interpreting, and other-language related fields. The conference takes place within the International University Book Fair (FUL) and its organization by my friends Mireya Ocadiz (the conference), and Marco Antonio Alfaro (FUL) gives it a unique atmosphere. If you live in Mexico, or if you want to learn more about artificial intelligence and our profession, I encourage you to attend this event.
Midwest Association of Translators and Interpreters (MATI) 17th. Annual Conference in Milwaukee, Wisconsin (September 12).
I attended MATI’s conference in Chicago last year and I was very impressed with the level of the presentations and attendees from Illinois, Wisconsin, Indiana, and other places (even Canada). I saw how the organizers went all out to make sure the conference delivered what all those attending expected. It did. My friend Cristina Green and the rest of the MATI board are doing a great job by bringing to the upper Midwest, where many important cities and colleges are located, a quality event. As a Chicagoan I could not be happier. I am looking forward to meeting all my neighbors and friends from the Midwest in Milwaukee this September.
The International Association of Professional Translators and Interpreters (IAPTI) International Conference in Timisoara, Romania (Originally: October 3-4. Postponed to October 2-3, 2021).
I go to this conference because it is IAPTI. Because it is about us, the interpreters and translators! This conference, held at Banat University in Timisoara, and this organization in general, under the leadership of my friend, the very talented Aurora Humarán and the rest of the board, present a unique viewpoint of our profession I consider priceless. It is the only international conference of this size where there are no corporate sponsors. All you see is translators and interpreters like you. Some results of this innovative approach are that the conference attracts a very important group of colleagues that stay away from other events because they are bothered by the corporate presence. This is the conference to attend if you want to learn how to work with direct clients, deal with agencies from a position of power, negotiate with corporate clients and governments, and improve your skills. The absence of agencies, corporate members, and merchants soliciting your businesses lifts the heaviness of other conferences, and fosters dialogue without having to look over your shoulder. You can attend the presentations and workshops knowing that no presenter is there to sell you anything, and it is fun to have a space like this at least once a year. IAPTI is also famous for its extracurricular activities like the traditional “Sweets from your country” and the post-conference sightseeing. If you have never been to Timisoara, stay after the conference and join us for a city tour, a visit to the beautiful Danube, and a trip to Vlad (the impaler) Dracula’s castle. See you all in Timisoara!
American Translators Association ATA 61st. Conference in Boston, Massachusetts (October 21-24).
Every year, the American Translators Association puts the biggest show on earth. More presentations to choose from, more attendees, more opportunities to network, and this time, Beautiful Boston! I enjoy attending ATA conferences because of the variety, and the many friends and colleagues I get to see every year. However, to take advantage of the conference without being exposed to the many predators that attend every year in the form of agencies, vendors, and “well-intentioned colleagues”, I pick my activities very carefully and never losing sight of the obvious presence of those who want to destroy our profession and turn it into an industry of commodities. It does not escape me that this conference is by far the most expensive interpreting and translation conference in the world, that it is always held at expensive hotels, and that Boston is not cheap. I think it is worth spending my hard-earned money (even if at the time you check in they do not even give you a bag to keep your stuff) but as I said above under “In Miami, Spring Into Action”, if your working languages include Spanish, consider going to Miami instead of Boston. For those who work with languages other than Spanish and think ATA is getting way too expensive, keep in mind that many of the presentations at the ATA conference have been presented at smaller (less expensive) conferences before. Do your homework, review other conferences’ programs, and then decide. With that warning and suggestion, if you can afford it, go to Boston and enjoy the conference. I Believe the participation of my friends, and renowned legal translators Ruth Gámez and Fernando Cuñado (from the famous blog: “Traducción Jurídica”) attending as distinguished speakers of the Law Division will make attending the conference worth.
XXIV Translation and Interpreting Congress San Jerónimo (FIL/OMT) in Guadalajara, Mexico (November 28-30).
Every year the Mexican Translators Association (OMT) puts together a magnificent program featuring well-known presenters from all over the world. Coming from a very successful sold-out XXIIICongress, with more presentations geared to interpreters than ever before, the 2020 edition will have workshops and presentations in varied, useful, and trending topics. This is the activity to attend this year for those colleagues who work with the Spanish language. Extra added bonus: The Congress is held near and at the same venue (Expo Guadalajara) and at the same time as the International Book Fair, one of the largest in the Spanish language world. Besides the professional sessions, attendees can also stroll up and down the immense fairgrounds, purchase books, listen to some or the most renowned authors in the world, or just window shop between sessions. I have been attending this event for over as decade, and I will continue to do so. I hope to see you in beautiful Guadalajara.
XXII International Federation of Translators (FIT) World Congress in Varadero, Cuba (December 3-5).
It is difficult to us, as American citizens, to visit Cuba, but this congress justifies trying to go. The last FIT Congress in Brisbane, Australia was a great experience that left me ready to attend this year’s event, and continue my uninterrupted attendance to this truly world congress. This time, the Asociación Cubana de Traductores e Intérpretes (ACTI) will be the hosting organization, and the site will be legendary Varadero. The theme of the conference is the idea that by removing linguistic and cultural barriers, translators and interpreters foster equal access, and dialogue. International attendance gives you a diverse audience and a wide variety of presenters that will make history by holding for the first time an event of this kind in Cuba. I am determined to start the process to be able to travel to Cuba in December. I certainly hope to see you there!
I know the choice is difficult, and some of you may have reservations about professional gatherings like the ones I covered above. I also know of other very good conferences all over the world, some of the best are local, regional, and national events; others are specialized conferences tailored to a certain field of our profession. I would love to attend many but I cannot. Some of you will probably read this post in a group or website of an association whose conference I will not attend this year, you will probably see me at other conferences not even mentioned here; that is likely. To those I cannot attend this year: I wish you success and productive conferences. Remember, the world of interpreting is more competitive every day and you will need an edge to beat the competition. That advantage might be what you learned at one conference, or whom you met while at the convention. Please kindly share your thoughts and let us know what local, national or international conference or conferences you plan to attend in 2020.
August 6, 2019 § 3 Comments
Getting a college degree is no minor accomplishment, but in most countries, you need a certification, license, or patent to practice your profession. Interpreting is no different.
Unfortunately, a degree and a certification do not guarantee you anything. We live in a globalized society where only the best will reach success. Interpreters work with languages and human knowledge, both characterized by their constant, eternal change. Modernity brings changes in science and technology, and globalization makes all interpreters your competitors, regardless of their location. Continuing education is as essential to interpreters as the air they breathe.
Continuing education costs money, and interpreters need to spend time studying instead of earning a living. When faced with the need to continue our professional education to survive in a market economy, we have to be very careful as to how we spend that hard-earned money. At this point in their careers, interpreters have spent large amounts in their education: College and certifications were not cheap, and now it is time to decide how we will invest our financial resources, and our time, to further our professional development.
Continuing education is an interpreter’s need, but it is also a business. We will now look into some options out there, describe what we need, and provide a profile of fraudulent and poor-quality programs that exist.
The first question to ask ourselves is: What do we need when we seek continuing education? We need to keep a certification or license current; we need to pass an exam, we need to get certified, or we just need to learn and improve to succeed.
To achieve these goals, we need to seek education in five fields:
2. Our specialty area
We also need to stay up to date on current events and accumulate general knowledge.
There are several ways to get the education we need on these areas:
By entering a structured education program in a college or other higher learning institution to get a post-graduate degree; by attending summer courses for those who cannot be full-time students. There are also one- and two-week diploma/certificate programs, weekend workshops and presentations by professional associations, universities and colleges, agencies, the government, and well-known professional interpreters who teach.
There are also international, national, regional, and specialized conferences by professional associations.
Webinars by professional associations, universities, and professional interpreters are another source of education (ATA, IAPTI, eCPD, and others) and individual mentorship or internship programs with experienced interpreters as mentors.
Some colleges, professional associations, and experienced interpreters offer a virtual classroom experience, and this is where we see a higher risk to end up with a poor-quality workshop by an unknown interpreter turned instructors. Although some of these programs may offer continuing education credits, they are of little use in a professional life.
Because of the blog, many friends and colleagues contact me to let me know of workshops, seminars, and courses they regret taking. Most include at least one of these characteristics: The instructor is an unknown interpreter considered a “local hero” where he works and lives. These people have secured a local market as “instructors” because they have been around for a long time, or due to their impeccable social skills that have positioned them within a sphere of influence of judges, court administrators, school principals, and others. The classes are held at a person’s home or office, without a proper learning environment and with very few resources. Sometimes the instructor has her children at the venue, and occasionally, the workshop takes place at the same location where other activities are happening, such as a community theater, religious activities, or sporting events. At these courses enrollment is way less expensive than at legitimate programs.
Often a workshop could cost as little as an admission to the movies. Maybe these so-called “continuing education” programs are offered overseas in a resort, and they are handled as destination events or a family vacation instead of a professional event. I suggest you think long and hard before enrolling on a professional program run by a travel agency, or a workshop advertised in a brochure that describes tours, beach activities, and similar options side by side to a professional schedule. Finally, these workshops are often advertised in tacky signs, unprofessional poster boards, and online adds that are misspelled or improperly written.
Because we are in a very competitive market in a globalized economy that pushes us towards continuing education to survive and then excel, you must take care of your time and finances. Do your homework when going for a Master’s Degree or to attend a workshop to pass a certification test. Always select a program that covers the subjects you want to study, and use common sense when selecting a service provider. Trusted colleges, recognized professional associations, well-known experienced interpreters will offer programs that make sense, are useful, and unfortunately, are expensive. When a class it taught by an unknown, the instructor credentials are questionable, the course takes place in a factory cafeteria or the basement of a church, and the course is cheaper than others, look the other way and avoid the workshop, even if it offers continuing education credits.
Study every day on your own, and try to attend workshops, courses and seminars that will cover the five fields above: interpreting, your specialty area, ethics, technology, and business. Attending reputable professional conferences at least once a year may let you cross off your list two or more of them. Remember, look at the program and mistrust conferences that publish the program at the last minute.
Often a local conference may offer what you need. Sometimes you need not travel long distances to get your continuing education. I now ask you for your comments and experiences with good and not-so-good continuing education programs.
June 25, 2019 § 4 Comments
It has been almost a month since we first learned that our colleague Shin Hye-Yong, who interpreted for the Democratic People’s Republic of Korea (North Korea) Supreme Leader Kim Jung Un at the Hanoi summit with United States President Donald Trump was apparently detained at a political prison camp charged with undermining the Leader’s authority. This has been called “a critical interpreting mistake” by some in North Korea.
It has been widely reported by reputable press publications in Asia, Europe, and the United States, that the interpreter was blamed for president Trump’s walking away from the negotiating table when apparently the North Korean leader was “ready to continue the negotiations” and uttered in Korean: “Wait! Wait!” Or something similar that his interpreter did not convey in English before the American delegation exited the room. According to the media, Kim Jung Un ordered her detained and sent to a labor camp where she is currently undergoing reeducation and reflecting on her loyalty to the supreme leader of North Korea. Of course, we all know that in the civilized world, an error, if one really was really committed, has consequences that can go from a reprimand to a demotion, or firing, but never to hard labor or incarceration.
It was also reported by South Korean newspaper Chosun IIbo and others that Kim Hyon Chol, North Korea’s special envoy to the United States for nuclear negotiations was executed immediately after the summit. Although this turned out to be false, and Kim Hyon Chol is alive, he has been demoted from his pre-summit position, apparently he spends several hours a day writing essays and reflecting on his loyalty to the supreme leader. Nothing has been reported or leaked about the situation of our colleague Shin Hye-yong or their family.
It is not clear if Kim Jung Un really said these words, and if he did, it was loud enough for the interpreter to hear them, or he spoke under his breath. It is also possible that the interpreter rendered the words in English so low that Trump did not hear them, that she interpreted after the Americans had left the room, or that Trump heard her and ignored her.
I learned of this atrocity against a fellow-interpreter, and against our profession really, while at a conference attended by many colleagues, some of them diplomatic interpreters who have worked with heads of state from many countries. I immediately thought our governments would speak up against these horrible allegations but I also understood governments need to act calmly and wait until there is more information, even when dealing with a black hole of information like North Korea. I also expected our professional associations, those who represent thousands of interpreters and translators throughout the world to raise their voice in support for Shin Hye-yong and in protest for what was done to her and to the profession at large.
I expected those who represent us to react immediately, condemning the allegations and declaring them, if true, unacceptable. The International Association of Professional Translators and Interpreters (IAPTI) proving once again it truly stands shoulder to shoulder with all interpreters and translators, issued a letter condemning the allegations right away. The International Association of Conference Interpreters (AIIC) mentioned the incident on social media, and several colleagues, individually, have shared their total rejection to what happened in North Korea. Most associations, including the bigger, wealthier organizations with the most members have timidly remained silent. Some of them have reacted like news agencies and have called to corroboration before issuing any statement, even when practically all major publications in the world already talked about this. Others, have argued it is better to remain quiet for now out of fear that a communication condemning these actions against Shin Hye-yong could make her situation worse.
I guess these groups think a protest from a translators and interpreters association will motivate a ruthless dictator to punish an individual more harshly than everything already published by the likes of The Guardian, New York Times, Washington Post, Asahi Shinbun, Chicago Tribune, etc.; like Kim Jung Un keeps an eye on our opinions.
These professional associations completely missed the point: a letter from a professional association will not sway a dictator more than public opinion or world-reputable newspapers; the letters are for us. The purpose of issuing a formal protest by any of them is to show their members, and the profession at large, that in times of crisis, darkness, fear and despair, they are with us, they feel our pain, they have our back. It is for us, thousands of interpreters and translators to feel the associations are protecting the profession, to the point of not accepting anything that hurts what we do, even if they are just allegations. Kim Jung Un will never read these letters nor learn of their contents, but Shin Hye-yong, and her family, might. Perhaps she will hear about the letter from IAPTI in that horrible place where she is being held. Knowing her fellow interpreters throughout the world are aware of what happened to her, they are saddened and they are showing their disapproval will make her feel less alone, hopeless, and isolated where she is.
This was a hot topic for discussion and rage among all of us at the conference; opinions against the North Korean regime’s decision to incarcerate the interpreter, and concern for the recent and constant attacks on the diplomatic interpreting profession were voiced everywhere. There was a comment that stayed with me. I asked a top-level interpreter who works with presidents and other world leaders if she thought interpreter and translator professional associations should speak up and condemn the actions of the North Korean government against the interpreter, even if they had not been confirmed. Her answer was: “What would you want your peers to do if you were in her shoes?” I answered without hesitation: “I would want my colleagues and my professional associations to raise their voice in support of the profession and to defend me”. She told me she would want the same if this happened to her. Next, I asked the same question to as many colleagues as I could, and all of them told me the same. Nobody told me they wanted for the interpreting world to wait for a corroborating source. There was not a single interpreter who bought the argument that speaking up would make things worse for her.
Dear colleagues, our profession, especially diplomatic interpreting, is under attack in many places, from the United States Congress politically motivated posturing demanding interpreter’s notes and threatening a subpoena, to the president of Mexico using his secretary of foreign affairs as interpreter instead of a professional, to the disaster in North Korea.
This is not the first incident involving a North Korean interpreters: It is not clear why Kim Jung Un replaced the experienced interpreter who accompanied him to the first Trump meeting in Singapore with our now ill-fated colleague Sin Hye-yong; we saw the fear in an interpreter’s eyes when in front of the TV cameras Kim Jung Un dropped something and the interpreter took a professional athlete’s dive to catch it before it hit the ground; and we all saw the embarrassing incident with the Vietnamese interpreter who dashed from the helicopter down the red carpet to get to the dictator before he uttered a word to the Vietnamese officials welcoming him to Hanoi.
Professional associations do not need to wait for corroborating sources to protest such serious allegations. They can protest the allegation and condemn it if “it turns out to be true”. Professional associations need to speak up; it is not their job to keep dictators happy, their job is to protect their members and the profession. Last century, world leaders sat on their hands as Hitler invaded Poland, they did not want to upset him, and we all know what happened. Professional Associations are always bragging about “everything they offer” to their members. It is time they offer them solidarity and support. I now invite you to share your opinion on this extremely important issue.
May 22, 2019 § Leave a comment
Interpreting is a profession that needs constant preparation. Changes in the world, discoveries in science, evolution of language, and development of technologies make continuing education an indispensable part of our work. Because most interpreters are freelancers, they have to look for ways to learn all the time. This is one of the main reasons professional associations are essential to our development as interpreters.
Most of the time, interpreters and translators join forces to create professional associations that organize continuing education events: seminars, workshops, webinars, and annual or bi-annual professional conferences. Here our colleagues look for the latest, get feedback on ethical issues, learn best practices in business, and network with their peers. I attend many of these events every year. Some are excellent and have proven useful to translators, and to a degree, to interpreters.
The value and need for these events are undeniable, but too often, interpreters are turned off by conference programs that cater to translators, leaving interpreters with little presentations to choose from, and sometimes, the few presentations addressing interpreting issues are scheduled simultaneously. There are excellent all-interpreter associations holding conferences for interpreters exclusively, but they are few and far between. The solution is simple: adjust professional translators and interpreters’ conferences so there is always a track exclusively dedicated to interpreter issues. Some associations have done it and it has been a resounding success.
The American Translators Association (ATA) may have refused to change its name to make its thousands of interpreter members feel included, but through its Interpreter Division it always has a dedicated track as part of its annual conference. This year will be no different and many of us are anxiously waiting for the time to attend this year’s event, and Interpreter Division presentations in Palm Springs, California.
Two other very relevant professional associations recently tried the dedicated interpreter track: For the first time, the International Association of Professional Translators and Interpreters (IAPTI) which includes its interpreter members in the associations’ name, put together an incredible program, and exclusively devoted a room to interpreter-related presentations. The interpreters attending the conference learned from their peers, voiced their concerns about the future of the profession, and reinforced ethical norms interpreters face constantly in their professional practice. I was honored to participate and share with my colleagues, and I was very fortunate to attend wonderful presentations by world-renowned interpreters such as Paolo Cappelli, Heidi-Cazes-Sevilla, Valeria Aliperta, Trinidad Clares, Elvana Moore, Sergio Viaggio, Jakub Hiterski, Javier Castillo Jr., Beatriz Abril, and Sarah Cuminetti. IAPTI will never be the same. Interpreters know there is a place for them to learn from their peers.
Two weeks ago, I was lucky to be a part of history in the making. I attended the Institute of Translation and Interpreting (ITI) conference in Sheffield, UK. The event was spectacular: record-braking attendance, a magnificent venue in Cutlers’ Hall, top-quality presentations, and rooms full of motivated, happy interpreters and translators. There is really nothing to complain about. It was a great event, but what made it historical for many of us, was the decision by the ITI Board and the Conference Committee to try an experiment: After holding an interpreting stream in Cardiff two years earlier, it was decided to have an interpreter dedicated track, planned and organized by interpreters and for interpreters, prominently showcased during the conference. Interpreters were on equal footing with their translator colleagues, and we loved it.
The result could not be better, interpreters from all over the United Kingdom, Europe, and America came to Sheffield to be a part of this. Kirsty Heimerl-Moggan put together an ambitious program that included a wide variety of topics, all interesting, and all of them relevant to all interpreters. Our colleague Robert Lee did an excellent job at presenting “Role-Space: Understanding the interpreter’s place in interactions”; John Green addressed a crucial issue for all interpreters: “Presenting with Confidence”; Elena Davitti and Annalisa Sandrelli educated me on interlingual respeaking to where I am now reading and learning as much as I can on this new fascinating subject; Jonathan Downie made us think about our profession and where we go next as professionals, when he presented: “Can interpreters survive in an MT world?”; Sophie Llewellyn-Smith shared valuable tips and exercises we can all use to reduce our professional stress; Jan Rausch gave a crystal clear presentation on Remote Simultaneous Interpreting (RSI) from the perspective of an interpreter. This was so refreshing, useful, and definitively needed in all conference where only platform developers or sales people talk about this technology, always emphasizing technical aspects and agency advantages, not ours. Maria Cecilia Lipovsek presented a compelling case to finally accept that diplomatic interpreting is a different field, or at least sub-field. She explained diplomatic interpreting in the UK, opened the floor for an interesting discussion, and clarified that diplomatic and conference interpreting are different. Finally, I shared my thoughts on interpreting as a profession and a quality business, showing those in attendance a way to educate your good direct clients, get rid of the agencies in your professional practice, and charge professional fees. I also talked about the court interpreter situation in the United States, underlining all achievements, and sharing the failures, including the recent federal court interpreter certification exam, hoping those in attendance will take advantage of what has been accomplished in the U.S. while avoiding all the mistakes we made.
Dear colleagues, I have been told this excellent track, dedicated to interpretation, is a permanent part of the ITI conference program. Let’s help ITI to continue to move forward with interpreters and translators working together, always having an interpreter dedicated track that advances our profession in every one of its conferences. I also encourage all of my colleagues in Europe to support this effort. Please cross the Channel and attend the next ITI conference, learn, do networking, and make the dedicated interpreter track of the ITI conference a tradition we all look forward to.
I ask all interpreters everywhere to do the same, tell your professional association that interpreters need continuing education, that many more would attend a conference where issues relevant to their careers were debated. I can think of big, relevant associations with world-class conferences that need to adopt this practice. Asetrad in Spain, OMT in Mexico immediately come to mind.
A successful professional conference must meet the needs of all its members: translators and interpreters. There will always be translation-issues presentations; both, interpreters and translators can benefit from some ethics and professional development presentations that can be attended by both groups of professionals; and the ever-growing number of interpreters joining professional associations worldwide need to find something that speaks directly to them. They need, we need, an interpreter dedicated track in all conferences that include interpreters in their membership.
I now invite you to share your experiences and comments with all of us on this essential issue: continuing education for professional interpreters.
December 27, 2018 § 16 Comments
Now that 2018 is ending and we are working towards a fruitful and meaningful 2019, it is time to assess what we learned during the past 12 months. As interpreters we are constantly learning, and from talking to many of my colleagues, this year was packed with learning opportunities. In 2018 I worked with magnificent interpreters and many of my dearest colleagues.
Our profession had positive developments this year: The Spanish Division of the American Translators Association held a very successful conference in Miami, Florida, where those of us in attendance could see many friends and colleagues doing great things for our professions. It was an eye-opener to experience first hand how a professional conference organized by one of the divisions of the American Translators Association, working together with the Association of Translators and Interpreters of Florida (ATIF) and Florida International University (FIU), put together a conference we can unequivocally call professional, full of content, at an excellent venue, and attended by true professional interpreters and translators who could freely exchange opinions, attend workshops and presentations, and enjoy an environment free of predatory agencies, product pushers, and colleagues chasing after newcomers to convince them to work for insultingly low fees. Unlike the better-known ATA conference, this event truly felt like a professional conference, not a trade show. In fact, I invite all those Spanish language interpreters and translators who are ATA members, and think that the Fall conference is way too expensive, to attend this conference instead. In my opinion, if you have to decide between the ATA conference and the Spanish Division conference, it is a no-brainer: pick the smaller, more professional Spanish Division event.
Once again, the interpreting profession continues to advance in Mexico, as evidenced by the Organización Mexicana de Traductores’ (Mexican Translators Association, OMT) very successful conference in Guadalajara, The Autonomous University of Hidalgo’s University Book Fair and content-packed conference in Pachuca; and the every-year bigger and more successful court interpreter workshop and conference for Mexican Sign Language (LSM) that took place in Mexico City once again. The International Association of Professional Translators and Interpreters (IAPTI) took its world congress to Valencia, Spain for its best attended conference in history. Workshops and presentations were first-class, and as it is traditional with IAPTI, colleagues attending the conference had the opportunity to interact with their peers from around the world. The largest U.S. contingent attending a IAPTI conference to date, enjoyed the benefits of interacting with colleagues who literally live all over the world. They noticed the difference between attending a conference in the United States with interpreters and translators from many countries, all of them living in the U.S., and IAPTI where all of them live in their respective countries. The benefit you gain from talking to a Polish interpreter who lives in Poland enriches your personal knowledge of the profession more than speaking with a Polish interpreter who lives in New York City. Besides the characteristic IAPTI’s philosophy and agency-free conference, I was happy to see a well-balanced program full of Interpreting workshops and presentations. Finally, like every five years, the Asociación Española de Traductores, Intérpretes y Correctores (Spanish Association of Translators, Interpreters and Editors, ASETRAD) held its conference in Zaragoza, Spain. This congress was by far the best all-Spanish language conference of the year, and just as I do every five years, I invite all my Spanish speaking colleagues to save the time and money to attend the next gathering five years from now. I was involved in other professional conferences and seminars of tremendous level where I was honored to share experiences and exchange ideas with many professional colleagues. Thank you to all my colleagues who attended my presentations, workshops and seminars. It was a pleasure to spend time with all of you in 2018.
This past year saw big changes in healthcare interpreting in the United States with a major struggle between the two leading certification programs. Fortunately, what looked like the beginning of a big conflict, ultimately subsided, and better-informed interpreters are now deciding what to do with their professional future. The year brought positive developments to the largest court interpreter association in the United States. After a major set back at the end of 2017 when two pillars of the court interpreting profession resigned from the Board of Directors, NAJIT went back to capable, experienced professionals, electing a new Board that fits tradition and expectations. Unlike 12 months ago, the association goes into 2019 with a group of experienced and respected Board members and a promising future.
The year that ends in a few days saw the growth of our profession in the field of Remote Simultaneous Interpreting (RSI). I had the opportunity to work several assignments remotely, and both, technology and work conditions were as they should be. I also heard from many colleagues who continue to struggle and endure abuse from some agencies who push video remote interpreting (VRI) in less than favorable conditions.
Not everything was good. 2018 took from us some of our dear friends and colleagues. I cannot reflect on the year that ends without remembering three dear and admired colleagues who passed away: Juan José Peña, a pioneer in the American Southwest, mostly in New Mexico. For years, Juan José was a trainer and examiner for the New Mexico State Court Interpreter Certification program; he was the first staff interpreter at the federal court in Albuquerque, and he selflessly helped new interpreters in New Mexico and elsewhere. Carlos Wesley, a powerful and gentle presence in the Washington D.C. metro area for many years, and an examiner for the federal court interpreter certification exam. Esther Navarro-Hall, a kind, selfless, talented colleague who impacted our profession and the lives of many interpreters worldwide as a professor at MIIS, regular trainer all over the globe, habitual presenter at professional conferences, Chair of the National Association of Judiciary Interpreters and Translators (NAJIT) in the United States, and humanitarian, promoting help and assistance to those impacted by natural disasters everywhere. Our lives and profession are better because of them.
Unfortunately 2018 will forever be remembered as a low point in the history of the profession in the United States. It was its darkest hour. I am referring to the inexcusable fiasco that impacted hundreds of interpreters, and continues to do so, because of the ineptitude of government officials, their selected contractors, and the cover up, misinformation, and lack of response that followed for many months: The 2017 oral federal court interpreter certification examination. We go into the new year with many unanswered questions, with no accountability, and with uncertainty for many who took the test, and patiently await to this day for an examination date more than a year after taking the exam. 2018 will be known as the year when ineptitude destroyed the credibility and reputation of the until then most trusted interpreter exam in any discipline in the United States.
The biggest shift in American foreign policy in decades and its impact on our profession continued in 2018. Events held in the United States for many straight years left for other countries because of the uncertainty of American immigration and trade policy. It proved very difficult to plan a big conference and invest a lot of money, without the certainty that attendees from certain countries will be admitted to the United States for the event. International government programs that require of interpreting services were at an unprecedented low, and changes of personnel in the administration, at all levels, impacted the work available to interpreters in the diplomatic, international trade and private sectors.
If not for the federal court interpreter certification exam disaster, the biggest stain of 2018 would be the conspiracy by most multinational and domestic interpreting agencies to do whatever necessary to overturn a California Supreme Court decision that protects independent interpreters by giving them certain rights that greedy agencies oppose, as compliance with the court decision would diminish their ever-growing margins. These agencies are actively pursuing the overturn of the decision by lobbying for legislation against interpreters. Apparently these efforts are led by a lobbyist who, ignoring any conflict of interest, and with the blessing of the largest interpreter and translator association in the United States (either by action, omission, or both) is trying to get Congress to exclude interpreters from the groups protected by the California Supreme Court decision.
Said conspiracy took us trough a research path that showed us how some of the Board members of this “translators and interpreters” association actively support agencies’ efforts, including a Board member who stated he would not even excuse himself from a vote in cases of conflict of interest. Statement that we will surely revisit come election time.
Throughout the world, colleagues continue to fight against low pay, deplorable working conditions, favoritism, ignorant government program administrators, and other problems. More European countries are now facing outsourcing of interpreting services for the first time.
Once again, interpreters around the world faced attempts from special interest groups to erode our profession by lowering professional standards creating questionable certification programs, and offering pseudo-conferences and webinars to recruit interpreters for exploitation while hiding behind some big-name presenters, many of whom have agreed to participate in these events without knowledge of these ulterior motives.
Of course, no year can be one hundred percent pariah-safe, so we had our “regulars” just like every single year: 2018 was full of para-interpreters trying to “take over” the market by charging laughable fees under shameful working conditions in exchange for miserable services.
As you can see, dear friends and colleagues, much changed and much stayed the same. I choose to focus on the good things while I guard against the bad ones. I now invite you to share with the rest of us your learned lessons (good and bad) of 2018.
I wish a Happy and Productive New Year to all my friends and colleagues!
September 17, 2018 § 2 Comments
Imagine having to support a family when you are unemployed, poor, desperate, living in a country torn by war, ruled by a despot. Then one day, somebody tells you that, because you speak a foreign language, you can become an interpreter for a foreign army. You are told that you will be paid for that service, and after the war, this foreign government will take you and your family to their country where you will be safe from retaliation, and will live a better life. Those of us living in a western nation cannot even imagine that situation, much less the ray of hope it means to many humans who live in that reality. This is the story, and the dilemma, of a conflict-zone interpreter.
You just noticed that today’s post is about interpreters in conflict zones. Please do not go away! I know most of you access this blog to read and debate topics related to conference, court, healthcare or community interpreting. Today please read this post from beginning to end, show your determination to defend the profession, and do something that will make you feel good as a human.
Throughout history, explorers, conquerors, traders, religious missionaries, and all others who found themselves in a foreign land where they did not understand the local language have used interpreters to accomplish their mission. Often, these interpreters have been local individuals who spoke both, the foreign and domestic languages, and with no formal training, but armed with their natural skills, and some powerful motivation, provided their able services even when it meant risking their lives and the lives of their loved ones. From Malintzin to Squanto, Boubou Penda to Luis de Torres, these interpreters, our colleagues, have contributed to the history of civilization providing a bridge that made communication possible when peoples did not speak the same language.
These interpreters have been essential in all armed conflicts: invasions, liberations, occupations, and peace negotiations. Many in recent history, like the Navajo Code-Talkers who serve the United States armed forces during World War II. Others, anonymously participating in conflict zones like Vietnam, Operation Desert Storm, and the Bosnian War.
Western nations have benefited, and still do, of the services of interpreters in conflict zones who assist military forces and civilian contractors in places like Africa and the Middle East.
From the start of the war in Afghanistan, and the U.S.-led invasion of Iraq, western nations participating in those conflicts scouted those two countries looking for local women and men who spoke the local language and that of the western country. The United States, United Kingdom, Canada, Australia, Spain, France, and others, recruited bilingual individuals, often with a professional education background (doctors, teachers, engineers) who had no employment due to the armed conflict or because of their political opinions, ethnic group, or religious beliefs. Some had openly opposed the local regimes and were personae non gratae in the eyes of the despot in charge of government, others quietly disagreed with the way their countries were governed, afraid to say anything the authorities could perceive as treacherous. Others’ sole motivation was to feed their families.
All these courageous humans knew what they were risking by helping the West. Besides the tremendous danger of being in a theater of operations in Iraq and Afghanistan where they could be killed during a fire exchange, and ambush, or by an improvised explosive device (IED), they knew the consequences if caught. Their execution, and that of their immediate family members was a reality they faced every day the worked with the foreign armed forces and independent defense contractors in their countries. These were (and are) brave and courageous individuals. They also knew that all armed conflicts have a beginning and an end. They recognized the dangers they would face after the foreign troops left their countries. They knew their families, even if not involved in the armed conflict, would face the same consequences. To stay behind after the Western armed forces left would be a death sentence.
The United States and all of its allies were aware of this reality. They knew the only way to recruit much needed interpreters and translators was promising they would not be left behind. These conflict zone interpreters got assurances from the western governments they served that when the time to withdraw their troops came, they, and their immediate families would be taken to their countries to start a new life free from death threats and other retaliatory actions. In other words: conflict zone interpreters agreed to provide their services and the western nations promised they would take them to the United States, United Kingdom, Canada, Australia, Spain, France, and all other countries to use interpreting services for military and civilian personnel. As we know, the troops withdrew from these countries, but many interpreters continue to wait for an entry visa to the country that promised to take them. Interpreters have been admitted to these western countries, but it has been a fraction. Many of those who have moved to their new countries endured a lengthy and cumbersome process. During this time, as expected, many conflict zones interpreters, and their family members, have been executed as traitors back home while waiting for a visa.
These interpreters, our colleagues, did their part, they rendered the service facing tremendous risk and unimaginable working conditions. They were essential to accomplish a mission; through their work they saved many western and local lives. The West has not honored its word.
This is not a political post, and I am not arguing for or against the admission of refugees in any country. I understand there are very solid arguments for and against admitting refugees. I am not endorsing or condemning the armed conflicts in Afghanistan and Iraq either. Solely this post invites you all, interpreters and translators worldwide, regardless of your political persuasion, religious beliefs, or immigration stands, to join to protect the profession by supporting our conflict zone colleagues, just like attorneys help each other, as Marines leave no one behind. We need to raise our voice and tell the governments of those western nations who made a promise to these interpreters when they needed them, to walk the walk and deliver. We need them to know that we know, and we need to push for an expedient visa issuance system for these colleagues. Countries who break promises look bad and lose credibility. Interpreters who believed their promise continue to die while government authorities drag their feet motivated by politics instead of integrity.
Through my work as a civilian interpreter with the armed forces and defense contractors, and as an interpreter trainer, I have met several military and conflict zone interpreters who have served in different places. I have heard from them some horror stories of killings, kidnappings, rapes, and beatings. I have gotten to know many as friends and colleagues. I have met their families. I have also heard the tales of those less-fortunate still risking their lives while they wait for an answer from the West.
I also recognize the amazing, tireless, work of Red T, its compassionate and courageous CEO Maya Hess who I have the privilege to know personally, and the professional associations that support its efforts and share its values: The International Association of Conference Interpreters (AIIC) The International Federation of Translators (FIT) and many of its member organizations; The International Association of Professional Translators and Interpreters (IAPTI); Critical Link International, The International Council for the Development of Community Interpreting (CLI); and the World Association for Sign Language Interpreters (WASLI). Some time ago during the IAPTI Congress in Bordeaux France, I had the opportunity to hear Maya’s passionate description of their efforts to raise awareness and to get a United Nations declaration of legal and physical protection for translators and interpreters in conflict zones. On that occasion, she was joined by another fighter for protecting these colleagues: Linda Fitchett, Chair, Conflict Zone Group, AIIC. Just this Spring I had the opportunity to hear Maya once again, this time in Zaragoza Spain during ASETRAD Congress where she spoke before a big crowd of interpreters and translators, and was joined by some conflict zone interpreters for a round table discussion. On that occasion, ASETRAD conferred honorary membership to Red T. To learn more about Red T and to support their campaigns, please visit: www.red-t.org
My motivation to write this post at this time has to do with the Congressional elections in the United States this November. On November 6, Americans will vote to elect one third of the members of the U.S. Senate (according to the U.S. Constitution, the Senate renews its membership one-third at a time every two years) and for all the members of the House of Representatives. Political campaigns just started last week and all candidates will visit your hometown, attend townhall meetings, debate their opponents, pay attention to your phone calls, and read your mail.
This is the time to tell your senators and representatives running for office that as a professional interpreter or translator, and as an American who values your country’s word and promises, that you want them to pass an increase on Special Immigrant Visa numbers (SIV) for conflict zone interpreters and their families, and to expedite the visa processing times, at least to comply with the nine-month limit in the books which has not been observed. During the last 2 years the number of SIV approvals has declined and the process has seen considerable delays. The official argument is the security background checks. It is understandable and desirable that the government carefully review case by case, but it is also necessary that authorities consider previous background checks and past performance. Remember, these interpreters already worked with members of the U.S. Armed Forces and risked their lives to do their job. Please call the candidates’ campaign headquarters, your Senate and Congressional Offices back home and in Washington, D.C., and support our colleagues. I guarantee you will feel better afterwards.
Regardless of where you live, contact your U.S. Representative. Remember: They are all up for reelection. Please contact your Senate candidates if you live in these States:
To contact the U.S. House of Representatives, go to https://www.house.gov/representatives
To contact the U.S. Senate, visit: https://www.senate.gov/reference/
If you do not leave in the United States, please contact the office of your President, Prime Minister, or Head of Government. You can also visit Red T to sign the petitions.
Remembering that no political debate will be allowed, I now invite you to share with you your experiences as a conflict zone interpreter, or your ideas on how to press Congress and foreign governments to live up to their promise to our colleagues: the conflict zone interpreters.
April 3, 2018 § 1 Comment
On March 16-18 I attended the “Spring into Action” conference, a joint venture of the Association of Translators and Interpreters of Florida (ATIF), the Spanish Language Division (SPD) of the American Translators Association (ATA), and Florida International University (FIU).
ATA’s Spanish Language Division had been involved in other high-quality conferences: A “Spring into Action” joint venture with the Delaware Valley Translators Association (DVTA) in Philadelphia in 2015, and a collaboration with the Portuguese Language Division of ATA in Las Vegas many years earlier. Because of such good memories and references, when the administration of the SPD approached me with presenting in Miami I said yes immediately, I enjoyed the conference tremendously, and I learned very important lessons that motivated me to write this post.
For those of you who do not have Spanish as one of your working languages, please read the post until the end. The lessons learned at this conference apply to all languages and fields of interpreting and translation, and will benefit all colleagues who put them into action.
First, the event was held at a conveniently located college campus: Florida International University in the Miami metropolitan area. This made it possible to have a professional activity in a learning environment, with a college infrastructure (smart units, college classrooms, university environment) instead of a hotel ballroom with banquet chairs where those attending a lecture must master note-taking on their knees and must settle for a partial view of the presenter and a panoramic view of the bald head of some colleague who got there earlier and took the front row seat. Miami’s location is perfect for a gathering of Spanish language interpreters and translators because it has two major airports (Miami International and Ft. Lauderdale) and it is accessible to colleagues from all over the Americas, Europe, and the United States. The weather was another plus; I left Chicago in a snow storm and landed in balmy and sunny Miami.
The organization was great, and I applaud all those involved in organizing the conference. I have been in their position and I know how difficult and time-consuming it is. Congratulations to all organizers, administrators and volunteers.
The conference program was impeccable. It was a perfect balance of interpreting and translation workshops and presentations with something of quality for everyone, regardless of their specialty field or experience level. Unlike many conferences where you find a mix of good workshops and many fillers that make you question your decision of paying for the event, all presentations were top quality. We had universally known names who shared their knowledge with the rest: Antonio Martín and his Dr. Macro; Alberto Gómez Font and his lecture on toponomy; Xosé Castro’s talk on communicators and translators productivity; Jorge de Buen and the signs and symbols we should translate; Daniel Tamayo’s sight translation workshop; Karen Borgenheimer and her consecutive interpreting advanced skill building workshop.
We also could see how some already renowned colleagues and presenters elsewhere were officially introduced to the international Spanish interpreter and translator community. We had the pleasure to hear from Darinka Mangino who shared with us the use of an ethnographic analysis of communicative setting as a preparation tool for an assignment; and most of the country learned what I already knew: Javier Castillo is an excellent presenter and interpreter trainer who showed the audience how to improve their memory to improve their outcomes. I could not attend all the other presentations and workshops, but I talked to many colleagues and I heard only praise for all presenters and presentations.
Everything I have shared with you should convince you of the success of this conference, but the most important factor, and what sets it apart from most of what we see in the United States was that there were no corporate sponsors pushing sales of their products until an exhausted translator agrees to buy something she may not even need, and there were no unscrupulous agencies chasing interpreters to convince them that working for rock bottom fees is fine if you are “learning and practicing” while you work, or as long as they offer you consistent volume (so you can work more consistently for a laughable pay). That there were no “presentations” where agencies could convince interpreters of the benefits of telephone interpreting from home (conveniently leaving out of the sales pitch they will be paid by the minute of work to where by the end of the month the interpreter cannot pay the rent of her place or the food of her kids) made us all feel more comfortable as we knew we were among our peers and nobody else.
This model can be copied by interpreters and translators elsewhere. Some countries or languages may not have enough colleagues to put together an event like this. That is fine. You can always hold a joint event with other professional interpreters and translators from your region, from other languages, and helped by a local institution of higher education. You will soon see the results: more quality presentations, more attendance because the conference will not cost your colleagues an arm and a leg like some of the huge conferences, and you can talk to your peers without being harassed by salespeople or agency representatives. In my opinion, this is the right formula as far as size, content, format, and organization.
For those of you who may argue that big conferences offer certain things smaller ones do not, I give you this Miami conference as an example you need nothing else. Some people have argued that you would be missing networking when the conference is smaller or restricted to a few languages. I would argue this is not true. When I need a colleague from a specific language combination, for some specialized field, or from a particular region of the world, I always bring on board people who I know, colleagues who I have seen working in the booth during other assignments, or interpreters recommended by a trusted colleague. I would not recruit somebody I know nothing about just because he gave me a business card during a big conference. Finally, to those who may argue that unlike Spanish language interpreters and translators, their language combination would not allow them to experience a truly international event if all they attend is a smaller conference, I suggest they attend the annual conference of the International Association of Translators and Interpreters (IAPTI). This association holds conferences once a year in different parts of the world (not the U.S.) attended by interpreters and translators from all continents. The conference is top-quality, the size is not too big and not too small, the cost is very affordable, and there are no corporate sponsors or agencies keeping you from enjoying the event. I am not saying you should never attend a big conference, they also include some great presentations as part of their extensive programs, these humongous events must be experienced by everybody at least once in a lifetime; all I am saying is that you will find more value on a smaller event like “Spring into Action”, and you will not have to break the bank to attend. I now ask you to please share with us your opinions and your experiences at the Miami conference or at any other translators and interpreters conference.
January 8, 2018 § 10 Comments
2017 was a great year for many of us. Quite a few of you developed professionally and became better at what you do. I congratulate you for that important achievement; unfortunately, competitors are still out there, languages are still changing, technology continues to improve, and clients (agencies or direct corporations) will pay for what they need but are looking for the best service at the best price. The question is: How do we adapt to reality, keep up with technology, and improve our service? The answer is complex and it includes many issues that must be addressed. Like every January, at the dawn of a new year, the time for planning activities, and programming agendas, we will concentrate on one of them: Professional development.
It is practically impossible to beat the competition, command a high professional fee, and have a satisfied client who does not want to have anything to do with any other interpreter but you, unless you can deliver quality interpreting and state-of-the-art technology. We need to be better interpreters. We must study, we must practice our craft, we should have a peer support network (those colleagues you call when in doubt about a term, a client or grammar) and we must attend professional conferences.
I find immense value in professional conferences because you learn from the workshops and presentations, you network with colleagues and friends, and you discover what is happening out there in the very competitive world of interpreting. Fortunately there are many professional conferences all year long and all over the world. Fortunately (for many of us) attending a professional conference is tax deductible in our respective countries. Unfortunately there are so many attractive conferences and we must choose where to go. I understand that some of you may attend one conference per year or maybe your policy is to go to conferences offered near your home base. I also know that many of you have professional agendas that may keep you from attending a particular event even if you wanted to be there. I applaud all organizations and individuals who put together a conference. I salute all presenters and support staff that makes a conference possible, and I wish I could attend them all.
Because this is impossible, I decided to share with all of you the 2018 conferences I am determined to attend. In other years I have attended more conferences than the ones on my list, last-minute changing circumstances and personal commitments let me go to events I had not planned to attend at the beginning of the year.
As of today, the conferences I plan to attend this year are:
The Association of Translators and Interpreters of Florida (ATIF), ATA Spanish Language Division (SPD) and Florida International University (FIU) “In Miami Spring Into Action” in Miami, Florida, (March 16-18). I will attend this conference because of the program they have put together with top-notched presenters, interesting topics, and the college environment of FIU’s campus. If you are a Spanish language interpreter, translator, proof-reader, linguist, teacher, or you just love Spanish, this is an event impossible to miss.
Congreso XV Aniversario Asetrad in Zaragoza, Spain, (May 18-20). I always attend Asetrad’s congress because it does not happen every year, which gives me plenty of time to plan ahead since I live in the United States, and because it allows me to listen to some of the best presenters from a country with such rich tradition on interpreting and translating as Spain. Those of us who live in the Americas should take advantage of these events where we get to see and hear presenters who do not travel to the events in the Americas. I also enjoy the invaluable experience of learning about the problems my colleagues are facing across the Atlantic, and hopefully learn from the strategy they resorted to solve a problem that could be similar (sometimes identical) to a situation we may be fighting in the United States at this time. I hope that my Spanish speaking colleagues from the Americas travel to Zaragoza for this exciting event.
The International Association of Professional Translators and Interpreters (IAPTI) Annual Conference in Valencia, Spain (September 29-30). I go to this conference because it is IAPTI. Because it is about us, the interpreters and translators! This conference, and this organization presents a unique viewpoint of our profession I consider priceless. It is the only international conference of this size where there are no corporate sponsors. All you see is translators and interpreters like you. Some results of this innovative approach are that the conference attracts a very important group of colleagues that stay away from other events because they are bothered by the corporate presence. This is the conference to attend if you want to learn how to deal with agencies, corporate clients and governments, because the absence of all those other players fosters this dialogue. You can attend the presentations and workshops knowing that no presenter is there to sell you anything and that is fun to have at least once a year. See you all in Valencia!
American Translators Association ATA 59 Conference in New Orleans, LA (October 24-27). Every year, the American Translators Association puts the biggest show on earth. More presentations to choose from, more attendees, more opportunities to network, and wonderful NOLA! I enjoy attending ATA conferences because of the variety, organization, and the many friends and colleagues I get to see every year. However, to take advantage of the conference without being exposed to the many predators that attend every year in the form of agencies, vendors, and “well-intentioned colleagues”, I pick my activities very carefully and never losing sight of the obvious presence of those who want to destroy our profession and turn it into an industry of commodities. With that warning, go to New Orleans and enjoy the conference, jazz and cuisine.
XXII Translation and Interpreting Congress San Jerónimo (FIL/OMT) in Guadalajara, Mexico (November 24-25) Every year the Mexican Translators Association (OMT) puts together a magnificent program featuring well-known presenters from all over the world. Coming from a very successful sold-out XXI Congress, the 2018 edition will have workshops and presentations in varied, useful, and trending topics. This is the activity to attend this year for those colleagues who work with the Spanish language. Extra added bonus: The Congress is held in the same venue (Expo Guadalajara) and at the same time as the International Book Fair, one of the largest in the Spanish language world. Besides the professional sessions, attendees can also stroll up and down the immense fairgrounds, purchase books, listen to some or the most renowned authors in the world, or just window shop between sessions.
I know the choice is difficult, and some of you may have reservations about professional gatherings like the ones I covered above. I also know of other very good conferences all over the world, some of the best are local, regional, and national events; others are specialized conferences tailored to a certain field of our profession. I would love to attend many but I cannot. Some of you will probably read this post in a group or website of an association whose conference I will not attend this year, you will probably see me at other conferences not even mentioned here; that is likely. To those I cannot attend this year: I wish you success and productive conferences. Remember, the world of interpreting is more competitive every day and you will need an edge to beat the competition. That advantage might be what you learned at one conference, or whom you met while at the convention. Please kindly share your thoughts and let us know what local, national or international conference or conferences you plan to attend in 2018.