What we learned as Interpreters in 2022.
December 30, 2022 § 4 Comments
Dear Colleagues,
Now that 2022 ended and we finally got back some normalcy in our lives after the long confinement, it is time to assess what we learned during the past 12 months. As interpreters we are constantly learning, and from talking to many of my colleagues, 2022 was better than the previous two years. It was a year of some change and many adjustments to a new professional lifestyle.
Last year was the year when we were boosted to continue the fight against Covid. Sadly, some of our colleagues, among them great interpreters, continued to leave the profession overwhelmed by technological changes, market uncertainty, and aggressive, ethically questionable practices by some language service providers.
2022 was the year when our profession finally settled in our new professional model of hybrid and in-person events with a constant and steady presence of distance interpreting assignments. It also became evident that remote interpreting from a hub will stick around as a popular choice in some parts of the world, but the home interpreting practice without colocation will reign supreme in many regions, especially where interpreters are scarce, technological infrastructure is poor, or market conditions have rejected the hub model. In the year that ends, most working interpreters became knowledgeable and technologically savvy, and incorporated technology to their continuing professional development permanently. Because learning and adapting is always good, these were the brightest highlights of the year.
Unfortunately, not everything was good. Change continued to bring along unfairness, abuse, and deception. The same changes that helped us adapt to the post-Covid world, provided the right circumstances to harm our profession.
As it has happened throughout history, today’s changes have brought a wave of bad practices that financially benefit some of those with the loudest voice while hurting conference interpreters and the users of their service. Some distance interpreting providers have ignored ethical and professional rules by welcoming inexperienced, unqualified individuals, often from other fields of interpreting, whose main credential is to provide interpreting services for a ridiculously low fee and to do it under very poor conditions. By recruiting these interpreters and diverting the clients’ attention to technology instead of service quality, the post-pandemic market continued to offer conference interpreting on-demand: interpreters on standby, willing to start an assignment with a couple of hours’ notice, without time to prepare, often working alone from their home thousands of miles away, and doing it during the night. Some unscrupulous providers continued to offer insulting fees paid by the minute or by the hour. It is now common practice to attend a professional conference and find remote interpreting platform representatives luring university students and recently graduated interpreters to work for the platform for free or for a scarce pay, with the excuse they are helping them by letting them “practice” with their platform. I have now seen this practice in three continents.
2022 continued to change the way we use professional social media. It still is a self-promoting infomercial by the big service providers where unsuspecting colleagues harm their image and reputation daily by bragging about working for these low-paying, ethically questionable, providers.
Going back to the positive, I congratulate those professional associations that held their conferences in-person or as hybrid events. This will be the new normal for professional conferences. A special mention to ITI for its spectacular conference in Brighton. This live event in the U.K. was my first in-person conference since 2019. OMT in Guadalajara, and NAJIT in Florida held big, high-quality conferences using creativity, technology, and thinking of their members’ health. FIT and ATA also gathered in big conferences in Varadero, Cuba, and Los Angeles respectively, and they welcomed colleagues from all over the world. My recognition also goes to all smaller associations with conferences in-person. Regardless of the conference you attended in 2022, they were all special, as they were filled with the human warmth that seeing, hugging, and talking to friends and colleagues after all this time generate. They will all be unforgettable.
Another wonderful gesture that showed professional solidarity was the decision by many professional associations and individual interpreters to volunteer their services to assist the people from Ukraine, both inside their country and abroad. Once again, interpreters showed their humanity and solidarity in the face of this terrible and unfair invasion of a peaceful nation. We proved to ourselves once again that interpreters are resilient, able to adapt to adversity to survive, and good humans.
We now face a year with less uncertainty, full of adjustments and plenty of changes and opportunities. Our resiliency, adaptability, courage, and recognizing that even after the worst days of the pandemic, many things have changed, but many others stayed the same. Let’s all focus on the good things to come while we guard against the bad ones. I wish you all a prosperous and healthy 2023!
What is the Electoral College in the United States?
October 20, 2020 § Leave a comment
Dear colleagues:
Every four years during the Presidential election season in the United States many interpreters face the Electoral College topic even when their assignments are non-political. This time, no doubt because of the American president, more friends and colleagues from the United States and abroad have contacted me than ever before. Because of its American uniqueness, this topic presents a challenge to many colleagues who usually work outside the United States and to others who live in the country but grew up somewhere else. The Electoral College is one issue that many Americans do not fully understand, even if they vote every four years. Interpreters cannot interpret what they do not understand, and in a professional world ruled by the market, where the Biden and Trump campaigns are dominating broadcasts and headlines, this topic will continue to appear on the radar screen. Therefore, a basic knowledge of this legal-political process should come in handy every four years.
Because we are in a unique election cycle, and Election Day will be here before we know it, I decided to humbly put my legal background and my passion for history to work to benefit the interpreter community. I do not intend to defend the American system, or convince anybody of its benefits. I am only providing historical, political, and legal facts so we can understand such a complicated system in a way that if needed, our rendition from the physical or virtual booth is a little easier. This is not a political post, and it will not turn into one.
Every four years when an American citizen goes to the polls on the first Tuesday in November to elect the new president of the United States, that individual does not vote for the presidential candidates. We Americans vote for a preference (Republican, Democratic and occasionally other) and for electors who will go to Washington, D.C., the nation’s capital, in December to cast the electoral votes from that state, in the case of 48 states, for the candidate who represents the preference of the majority of the state voters as expressed on Election Day. Other two states, since 1972 Maine and starting in 1992 Nebraska, allocate their electoral votes in a semi proportional manner. The two state’s electoral votes representing the two senators from that state, are assigned to the plurality winner of that state’s popular vote, and the other electoral votes that correspond to that state are given to the plurality winner in the popular vote in each of the state’s U.S. House of Representatives district. Maine has 4 electoral votes and Nebraska has 5. This means 2 and 3 electoral votes respectively will go to the candidate who wins that district, even if the candidate does not win a plurality of the popular vote statewide.
We vote for the people who will go to Washington D.C., to vote on our behalf for the presidential candidate who received the most direct votes from the citizens of that state during the general election. After the November election, those electors are pledged to the candidate who received the most votes in that state. The result: We have direct vote elections in each state, and then we have the final election in December when the states vote as instructed by the majority of its citizens. It is like a United Nations vote. Think of it like this: Each state elects its presidential favorite; that person has won the presidential election in that state. Now, after the November election is over, the states get together in December as an Electoral College and each vote. This is the way we determine a winner. Each state will vote as instructed, honoring the will of its citizenry and the mandate of its state’s constitution. We do not have proportional representation in the United States.
Historically and culturally this country was built on the entrepreneurial spirit: Those who risk everything want everything, and when they succeed, all benefits should go their way. We are an “all or nothing” society. That is even reflected on our sports. All popular sports invented and played in the United States have a winner and a loser by the end of the game: Americans dislike ties because they associate a tie with mediocrity. A baseball game can go on forever until a team wins. We do the same in politics. Once the citizens have voted, the winner in that state (except for Maine and Nebraska above) gets all the benefits, in this case all the electoral votes; it does not matter if he or she won by a million votes or by a handful. You may remember how President George W. Bush was elected to his first term; he won Florida by a small margin, but winner takes it all, therefore all of Florida’s electoral votes went to him and he became the 43rd. President of the United States. Thomas Jefferson and John Quincy Adams got to the White House with a margin smaller than George W. Bush. In recent years, another two presidents got to the White House without getting a majority of the popular vote: Bill Clinton twice, and president, Donald J. Trump. According to all presidential polls, if president Trump was reelected, he would go back to the White House after winning the electoral college, but losing the popular vote.
The electoral college was born to have a duly elected democratic government that would replace the monarchy Americans endured in colonial times. The state of communications and the educational level of the American population were such, that it was thought unwise to hold a direct presidential election where the winner of the popular vote would become president of the United States. Access to newly founded Washington, D.C., surrounded by swamps and, for Eighteenth Century standards, far away from most thirteen original states made it uncertain that all states would get to vote in a presidential election. Because only a handful of representatives from each state would go to the capital to cast that state’s votes for president, it was decided that only land holder white men would have a right to vote for these electors. It was decided to exclude white men with no land as they had no vested interest in the election; women were considered unprepared to make such a decision, blacks were slaves and deprived of human rights, including political ones, and Native Americans and other minorities were not considered citizens of the United States, and ineligible to vote. Eventually, after a Civil War a century later, and several social movements a century after the War, all men and women born in the U.S., or naturalized American citizens, regardless of race, ethnicity, gender, or national origin, successfully claimed their human right to vote. The American population of the United States territories are nationals of the U.S., and they can vote in a presidential election if they are residing in the 50 states or the District of Columbia.
I mentioned earlier that most Americans like the principle of winner takes it all. Although that is true, the country’s political and legal systems rest on a foundation of fairness and justice. With a nation as diverse as the current United States, a majority believes the only way to maintain these principles is through a balance of the rights of the people on one side, and those of the states on the other. (For those who have a difficult time understanding why the states have rights separate from the people, please imagine the United States as a mini-world where each state is an independent country. Then think of your own country and answer this question: Would you like a bigger or more populated foreign country to impose its will over your country, or would you like for all countries to be treated as equals?) In December when the electors or delegates from each state meet as an electoral college in Washington D.C. to cast their state’s electoral votes, all states have a voice, they are all treated as equal. This is the only way that smaller states are not overlooked; their vote counts.
We find the final step to achieve this electoral justice to all 50 states of the United States of America (and the District of Columbia) and to the citizens of the country, in the number of electoral votes that a state has; in other words, how many electors can a state send to Washington D.C. in November. The answer is as follows: The Constitution of the United States establishes there will be a House of Representatives (to represent the people of the United States) integrated by 435 members elected by the people of the district where they live. These districts change with the shifts in population but additional seats are never added to the House. When the population changes, the new total population are divided by 435 and that gives you the new congressional district. The only limitations: An electoral district cannot cross state lines (state borders) therefore, occasionally we will have a district slightly larger or slightly smaller, and every state must have at least one electoral district (one house member) regardless of its population. The American constitution establishes there will be a Senate (to represent the 50 states) integrated by 2 representatives or members from each state, currently that is 100 senators elected by all the citizens of that state. When new states have been admitted to the Union (the last time was 1959 when Alaska and Hawaii became states number 49 and 50 respectively) the senate grows by two new members.
As you can see, all states have the same representation in the Senate (2 senators each) regardless of the state’s size or population. The House of Representatives has more members from the states with larger population, but all states have at least one representative in the house. This way the American system makes sure that the will of the majority of the people is heard in Congress (House of Representatives) and it assures the 50 states that they all, even the smaller ones, will be heard as equals in the Senate. You need both houses of Congress to legislate.
Going back to the Electoral College, the number of electoral votes each state has is the same as its number of Senators and Representatives. The total number of Senators and Representatives is 535 (435 Representatives and 100 Senators) Washington D.C. is not a state; therefore it has no Representatives or Senators, but it has 3 electoral votes to put it on equal footing with the smaller states for presidential elections. Therefore, the total number of electoral votes is 538. Because of these totals, and because of the American principle of winner takes it all that applies to the candidate who wins the election in a state, to win a presidential election, a candidate must reach 270 electoral votes. This is the reason California, our most populated state, has 55 electoral votes (53 Representatives and 2 Senators) and all smaller states have 3 (remember, they have 2 Senators and at least one Representative in the House)
The next time you have to interpret something about the Electoral College in the United States remember how it is integrated, and think of our country as 50 countries with an internal election first, and then vote as states, equal to all other states, on the second electoral round in December. Because on the first Tuesday in November, or shortly after that, we will know who won each state, we will be celebrating the election of a new president, even though the Electoral College will not cast its votes for another month. It is like knowing how the movie ends before you see it.
Electoral votes by state Total: 538;
majority needed to elect president and vice president: 270
| State | number of votes | State | number of votes | State | number of votes | ||
| Alabama | 9 | Kentucky | 8 | North Dakota | 3 | ||
| Alaska | 3 | Louisiana | 9 | Ohio | 20 | ||
| Arizona | 10 | Maine | 4 | Oklahoma | 7 | ||
| Arkansas | 6 | Maryland | 10 | Oregon | 7 | ||
| California | 55 | Massachusetts | 12 | Pennsylvania | 21 | ||
| Colorado | 9 | Michigan | 17 | Rhode Island | 4 | ||
| Connecticut | 7 | Minnesota | 10 | South Carolina | 8 | ||
| Delaware | 3 | Mississippi | 6 | South Dakota | 3 | ||
| District of Columbia | 3 | Missouri | 11 | Tennessee | 11 | ||
| Florida | 27 | Montana | 3 | Texas | 34 | ||
| Georgia | 15 | Nebraska | 5 | Utah | 5 | ||
| Hawaii | 4 | Nevada | 5 | Vermont | 3 | ||
| Idaho | 4 | New Hampshire | 4 | Virginia | 13 | ||
| Illinois | 21 | New Jersey | 15 | Washington | 11 | ||
| Indiana | 11 | New Mexico | 5 | West Virginia | 5 | ||
| Iowa | 7 | New York | 31 | Wisconsin | 10 | ||
| Kansas | 6 | North Carolina | 15 | Wyoming | 3 |
I now invite your comments on the way presidential elections are conducted in the United States, but please do not send political postings or partisan attacks. They will not be posted. This is a blog for interpreters and translators, not for political debate.
What we learned as interpreters in 2018.
December 27, 2018 § 16 Comments
Dear Colleagues,
Now that 2018 is ending and we are working towards a fruitful and meaningful 2019, it is time to assess what we learned during the past 12 months. As interpreters we are constantly learning, and from talking to many of my colleagues, this year was packed with learning opportunities. In 2018 I worked with magnificent interpreters and many of my dearest colleagues.
Our profession had positive developments this year: The Spanish Division of the American Translators Association held a very successful conference in Miami, Florida, where those of us in attendance could see many friends and colleagues doing great things for our professions. It was an eye-opener to experience first hand how a professional conference organized by one of the divisions of the American Translators Association, working together with the Association of Translators and Interpreters of Florida (ATIF) and Florida International University (FIU), put together a conference we can unequivocally call professional, full of content, at an excellent venue, and attended by true professional interpreters and translators who could freely exchange opinions, attend workshops and presentations, and enjoy an environment free of predatory agencies, product pushers, and colleagues chasing after newcomers to convince them to work for insultingly low fees. Unlike the better-known ATA conference, this event truly felt like a professional conference, not a trade show. In fact, I invite all those Spanish language interpreters and translators who are ATA members, and think that the Fall conference is way too expensive, to attend this conference instead. In my opinion, if you have to decide between the ATA conference and the Spanish Division conference, it is a no-brainer: pick the smaller, more professional Spanish Division event.
Once again, the interpreting profession continues to advance in Mexico, as evidenced by the Organización Mexicana de Traductores’ (Mexican Translators Association, OMT) very successful conference in Guadalajara, The Autonomous University of Hidalgo’s University Book Fair and content-packed conference in Pachuca; and the every-year bigger and more successful court interpreter workshop and conference for Mexican Sign Language (LSM) that took place in Mexico City once again. The International Association of Professional Translators and Interpreters (IAPTI) took its world congress to Valencia, Spain for its best attended conference in history. Workshops and presentations were first-class, and as it is traditional with IAPTI, colleagues attending the conference had the opportunity to interact with their peers from around the world. The largest U.S. contingent attending a IAPTI conference to date, enjoyed the benefits of interacting with colleagues who literally live all over the world. They noticed the difference between attending a conference in the United States with interpreters and translators from many countries, all of them living in the U.S., and IAPTI where all of them live in their respective countries. The benefit you gain from talking to a Polish interpreter who lives in Poland enriches your personal knowledge of the profession more than speaking with a Polish interpreter who lives in New York City. Besides the characteristic IAPTI’s philosophy and agency-free conference, I was happy to see a well-balanced program full of Interpreting workshops and presentations. Finally, like every five years, the Asociación Española de Traductores, Intérpretes y Correctores (Spanish Association of Translators, Interpreters and Editors, ASETRAD) held its conference in Zaragoza, Spain. This congress was by far the best all-Spanish language conference of the year, and just as I do every five years, I invite all my Spanish speaking colleagues to save the time and money to attend the next gathering five years from now. I was involved in other professional conferences and seminars of tremendous level where I was honored to share experiences and exchange ideas with many professional colleagues. Thank you to all my colleagues who attended my presentations, workshops and seminars. It was a pleasure to spend time with all of you in 2018.
This past year saw big changes in healthcare interpreting in the United States with a major struggle between the two leading certification programs. Fortunately, what looked like the beginning of a big conflict, ultimately subsided, and better-informed interpreters are now deciding what to do with their professional future. The year brought positive developments to the largest court interpreter association in the United States. After a major set back at the end of 2017 when two pillars of the court interpreting profession resigned from the Board of Directors, NAJIT went back to capable, experienced professionals, electing a new Board that fits tradition and expectations. Unlike 12 months ago, the association goes into 2019 with a group of experienced and respected Board members and a promising future.
The year that ends in a few days saw the growth of our profession in the field of Remote Simultaneous Interpreting (RSI). I had the opportunity to work several assignments remotely, and both, technology and work conditions were as they should be. I also heard from many colleagues who continue to struggle and endure abuse from some agencies who push video remote interpreting (VRI) in less than favorable conditions.
Not everything was good. 2018 took from us some of our dear friends and colleagues. I cannot reflect on the year that ends without remembering three dear and admired colleagues who passed away: Juan José Peña, a pioneer in the American Southwest, mostly in New Mexico. For years, Juan José was a trainer and examiner for the New Mexico State Court Interpreter Certification program; he was the first staff interpreter at the federal court in Albuquerque, and he selflessly helped new interpreters in New Mexico and elsewhere. Carlos Wesley, a powerful and gentle presence in the Washington D.C. metro area for many years, and an examiner for the federal court interpreter certification exam. Esther Navarro-Hall, a kind, selfless, talented colleague who impacted our profession and the lives of many interpreters worldwide as a professor at MIIS, regular trainer all over the globe, habitual presenter at professional conferences, Chair of the National Association of Judiciary Interpreters and Translators (NAJIT) in the United States, and humanitarian, promoting help and assistance to those impacted by natural disasters everywhere. Our lives and profession are better because of them.
Unfortunately 2018 will forever be remembered as a low point in the history of the profession in the United States. It was its darkest hour. I am referring to the inexcusable fiasco that impacted hundreds of interpreters, and continues to do so, because of the ineptitude of government officials, their selected contractors, and the cover up, misinformation, and lack of response that followed for many months: The 2017 oral federal court interpreter certification examination. We go into the new year with many unanswered questions, with no accountability, and with uncertainty for many who took the test, and patiently await to this day for an examination date more than a year after taking the exam. 2018 will be known as the year when ineptitude destroyed the credibility and reputation of the until then most trusted interpreter exam in any discipline in the United States.
The biggest shift in American foreign policy in decades and its impact on our profession continued in 2018. Events held in the United States for many straight years left for other countries because of the uncertainty of American immigration and trade policy. It proved very difficult to plan a big conference and invest a lot of money, without the certainty that attendees from certain countries will be admitted to the United States for the event. International government programs that require of interpreting services were at an unprecedented low, and changes of personnel in the administration, at all levels, impacted the work available to interpreters in the diplomatic, international trade and private sectors.
If not for the federal court interpreter certification exam disaster, the biggest stain of 2018 would be the conspiracy by most multinational and domestic interpreting agencies to do whatever necessary to overturn a California Supreme Court decision that protects independent interpreters by giving them certain rights that greedy agencies oppose, as compliance with the court decision would diminish their ever-growing margins. These agencies are actively pursuing the overturn of the decision by lobbying for legislation against interpreters. Apparently these efforts are led by a lobbyist who, ignoring any conflict of interest, and with the blessing of the largest interpreter and translator association in the United States (either by action, omission, or both) is trying to get Congress to exclude interpreters from the groups protected by the California Supreme Court decision.
Said conspiracy took us trough a research path that showed us how some of the Board members of this “translators and interpreters” association actively support agencies’ efforts, including a Board member who stated he would not even excuse himself from a vote in cases of conflict of interest. Statement that we will surely revisit come election time.
Throughout the world, colleagues continue to fight against low pay, deplorable working conditions, favoritism, ignorant government program administrators, and other problems. More European countries are now facing outsourcing of interpreting services for the first time.
Once again, interpreters around the world faced attempts from special interest groups to erode our profession by lowering professional standards creating questionable certification programs, and offering pseudo-conferences and webinars to recruit interpreters for exploitation while hiding behind some big-name presenters, many of whom have agreed to participate in these events without knowledge of these ulterior motives.
Of course, no year can be one hundred percent pariah-safe, so we had our “regulars” just like every single year: 2018 was full of para-interpreters trying to “take over” the market by charging laughable fees under shameful working conditions in exchange for miserable services.
As you can see, dear friends and colleagues, much changed and much stayed the same. I choose to focus on the good things while I guard against the bad ones. I now invite you to share with the rest of us your learned lessons (good and bad) of 2018.
I wish a Happy and Productive New Year to all my friends and colleagues!
On Thanksgiving Day, we remember those interpreters who changed history.
November 20, 2018 § 4 Comments
Dear colleagues:
This is Thanksgiving season in the United States; a time when we celebrate the spirit of solidarity and cooperation between all who lived in our country in the seventeenth century, regardless of their ethnicity, culture, origin, and language. In the past, I have written about the crucial role Squanto played during that first Thanksgiving gathering. Beyond Squanto (also known as Tisquantum), a Patuxent Native-American who learned English, and whose interpreting services were crucial to both: Europeans and Native-Americans, Thanksgiving season reminds us of the importance of collaboration amongst all people, and how this communication is made possible by interpreters; many, individuals who were an essential part of human history.
Language interpreting dates back to Ancient Egypt during the 3rd millennium B.C. The first records of interpreting were in Egyptian low-relief sculptures in a prince’s tomb that referenced to an interpreter supervisor. Interpreters were employed throughout the middle Ages. Monks of many nationalities interpreted in monasteries; preachers of foreign lands interpreted in councils, and some individuals interpreted on business expeditions, military incursions and diplomatic meetings.
During the Age of Discovery, using new and different languages changed the way interpreting was seen. Christopher Columbus in his first voyage noted that his Arabic and Hebrew-speaking interpreters “…were not very helpful in communicating with the Indians…” After this voyage he decided to recruit some Native Americans and teach them Spanish so they could help him as interpreters on his next expedition. Today, on the same spirit of Thanksgiving, let’s remember some men and women who showcased the importance of our profession:
Sacagawea. Born during the late part of the 18th century in what is now Idaho, she was a Shoshone chief’s daughter. A rival tribe abducted her when she was 12 and sold to Toussaint Charbonneau, a French-Canadian fur trader. He married her. Because she was bilingual, during their famous expedition, Lewis and Clark met Sacagawea and her husband at the Hidatsa-Mandan Settlement on November 2, 1804. It was close to the present-day Bismarck in South Dakota. They recognized the importance of having interpreters accompany the expedition. Charbonneau spoke Hidatsa and French while Sacagawea spoke Shoshone and Hidatsa. Her linguistic skills proved very useful because they bought horses from the Shoshone chief who turned out to be Sacagawea’s brother. The couple traveled with the Corps of Discovery from 1805 to 1806. Sacagawea made the distinction of being the only woman in the corps. Her legacy lives on as one of the most important interpreters of all time.
Gaspar Antonio Chi. He was a Yucatan Indian interpreter during the latter part of the 1500s, and he was very influential in the communications held by Spain and the Mayans. Chi understood the Spanish language and was chosen as one of King Charles V of Spain’s interpreters. The king wanted to gather information about the history, geography and culture of the colonies, Chi was of great help to the Mayans. He became famous not only for his linguistic skills but also for personally opining before the king. He would add his own thoughts when responding to the king’s questions.
Gaspar Antonio Chi will be forever remembered as the Mayan people’s principal voice during the Spanish invasion of the peninsula and one of the world’s most famous interpreters. Many of his replies to the questions of King Charles were preserved. They provide important insight to America’s post-colonial era. Chi was a son of a Xiu Mayan noble. His father met a group of Spaniards exploring the Yucatán. Later, Chi was given his Christian name by the Franciscan monks who also taught him Náhuatl, Latin and Spanish. He had a natural skill for languages, playing the organ and singing Spanish cantos.
Estevanico. Born in North Africa at the dawn of the 16th century, the man known as Estevanico was probably the first Muslim to set foot in North America. Growing up in the lush Oum er Rbia region of Morocco, the black Moor was enslaved. By 1527, he was the property of Castilian nobleman Andres Dorantes, and he was given a Christian name, Estevanico, probably to make his enslavement legal according to the laws of Spain’s Queen Isabella.
Dorantes and Estevanico joined an expedition to explore and conquer from the border of New Spain to Florida with conquistador Panfilo de Narváez. Dorantes was a captain on this expedition, which was bound originally for the Pánuco River on the western coast of the Gulf of Mexico but ended up, due to bad conditions and inept piloting, coming to shore near Tampa Bay. A five-month death march through the swamps ensued, plagued with disease and attacks by natives. After the ships offshore lost sight of the land expedition, Narvaez tried to build rafts to float to Mexico. These proved impossible to keep together, and most of the expedition drowned.
Estevanico and Dorantes were among 80 men who washed up on Galveston Island off the coast of Texas. When they went to the mainland to look for New Spain, they were captured by Native Americans and held for six years. After escaping soon after the arrival of another shipwrecked Spaniard, the group spent two years on a trek to Mexico. During this trek, the Spaniards noted Estevanico had a knack for communicating with the native population through hand signals and words. He and his companions dressed as natives, and Estevanico carried two sacred gourds and an engraved copper rattle, which gave him legitimacy as a shaman. He also dressed in feathers, bells, and turquoise he had received as gifts for his healing.
When they finally returned to Mexico, Dorantes sold Estevanico to Viceroy Antonio Mendoza, the first Viceroy of New Spain, who dispatched him to help guide another expedition in search of rumored cities of gold to the north. The expedition was led by the friar Fray Marcos, but it was Estevanico that headed it, flanked by two massive Spanish greyhounds and with feathers and bells on his arms and legs. He was disliked by the friars for his license with women and comfortable communication with the locals, and he soon fell victim to overconfidence. Marching ahead of the expedition, he offended a village of Zuni Pueblos, in what is now New Mexico, by carrying items from an enemy tribe and was imprisoned with his entourage while the Zuni elders debated whether to respect him as a wizard or kill him as a spy. Estevanico was killed by the Zuni, and the rest of the expedition slunk back to Mexico. Some, however, believe he faked his death in order to live freely among the natives, and the Zuni spirit Chakwaina, depicted with a black face or mask, is believed to be based on him.
Sarah Winnemucca. Born around 1844 to the Paiute tribe in eastern Nevada, Sarah Winnemuca’s real name was Thoc-me-tony, meaning “Shell-flower.” Her grandfather, Truckee, believed in peaceful coexistence with the whites, while Winnemucca herself had misgivings. But she accompanied her mother and grandfather to California, where she worked for white families and picked up English and Spanish, and an understanding of white culture. She and her sister Elma attended a Roman Catholic school until the parents of other students objected to their presence. They were forced to leave, but Sarah continued to develop her linguistic skills.
In 1866, she went with her brother, Natchez, to Fort McDermit, either at the request of the Paiutes to help stop white raiding, or on the orders of the Army to explain Paiute unrest. Winnemucca would become an intermediary between the military and the Paiutes, convincing her father’s band to settle on a reservation and serving as a liaison during the 1878 Bannock War.
She once said: “Is there not good reason for wishing the Army to have care of the Indians, rather than the Indian Commissioner and his men? The Army has no temptation to make money out of them, and the Indians understand law and discipline as the Army has them; but there is no law with agents. The few good ones cannot do good enough to make it worth while to keep up that system. A good agent is sure to lose his place very soon, there are so many bad ones longing for it.”
After the end of the Bannock War, Winnemucca became enraged by mistreatment of Pauite captives and launched a campaign of lectures in San Francisco, Nevada, and the East Coast, even traveling to Washington, DC, to plead with the government to reform the system of corrupt agents, callous missionaries, and failing policy. Despite meeting with Secretary of the Interior Schurz and President Hayes, the government delivered no assistance, and a movement to discredit her emerged despite support from the military, the Unitarians, and some sympathetic officials. She died in 1891, having spent some of the last years of her life working in a school in Nevada, where she taught Paiute children to respect their native traditions while learning the language and culture of the whites. She left behind a legacy as one of the most significant fighters for Native American rights in the 19th century.
Felipillo. Born on the island of Puna off the coast of the Inca Empire, the young man known as Felipillo was captured by the Spanish and employed as an interpreter for the conquest of Peru. This was unfortunate, as he was not fluent in the Quechua language of the Incas nor in Spanish, though he picked up both languages rather impressively with no formal instruction by listening to people speak.
He made frequent mistakes, including botching a description of the Holy Trinity by translating “God is three in one” as “God said ‘three and one is four,’” which is true but rather less profound. What’s worse, the only way he knew how to express the concept was by reference to quipu, Inca knot record-keeping, as there were no Quechua words for Christian concepts like trinity, faith, or holy spirit, or if there were, Felipillo wasn’t likely to pick them up from listening to traders haggling in port markets. He was said to be such a bad interpreter that the Inca Atahualpa was said to have needed to speak slowly and in short sentences to be understood, using the Chinchasuyu dialect, rather than the Cuzco dialect, which Felipillo was less familiar with.
Felipillo is said to have arranged the death of Atahualpa, after falling in love with one woman from his harem, Cuxirimay, whose name meant “very fair skinned and beautiful.” When Atahualpa complained of not being set free by the Spanish even after paying a ransom, and that he should at least be able to eat and drink with his subjects, Felipillo told the Spanish that Atahualpa was planning to escape and join forces with his last remaining general, Ruminavi, at Quito to lead a new campaign against the foreign occupiers. Pizarro, fearful of rebellion, had Atahualpa baptized, garroted, and burned at the stake. Whether Felipillo made off with the fair Cuxirimay is unknown.
Malintzin. La Malinche (meaning the captain’s woman), known also as Malinalli, Malintzin or Doña Marina, is an important figure in the history of Mexico, and she played a pivotal role in the Spanish conquest of the Aztec Empire. According to Bernal Díaz del Castillo, a conquistador who participated in Hernán Cortés’ conquest of Mexico, Malinche was of noble birth. Malinche is best-known, however, for her role as Cortés’ interpreter. Prior to encountering Malinche, the chief interpreter for the Spanish was a Franciscan friar named Gerónimo de Aguilar, who learnt Mayan whilst he was held captive by the locals. De Aguilar spoke Mayan and Spanish. Malinche spoke Mayan and Náhuatl. The two worked together to translate for Cortés, until Malinche picked up Spanish.
It was Malinche’s abilities as a linguist that allowed the meetings and negotiations to be arranged between Cortés and the Aztec ruler, Moctezuma. Additionally, Malinche communicated with the tribes whose territories they had to march through saving the conquistadors from hostile attacks. Alliances with indigenous tribes hostile to the Aztecs were made, thanks to Malinche. She significantly contributed to the successful Spanish conquest of the Aztec Empire. Some say that due to Malinche’s presence as an interpreter at the negotiating table between the Aztecs and the Spanish, more bloodshed was avoided.
On this Thanksgiving Day, I invite you to learn more about these interpreters essential to the encounter of Europe and the Americas, not just for the Thanksgiving episode with Squanto, but for many other interactions throughout the so-called “new world”. I wish you all a Happy Thanksgiving, and I invite you to share the story of any other interpreters you may want to add to the list above.
We must come together as a profession on this issue.
September 17, 2018 § 2 Comments
Dear colleagues:
Imagine having to support a family when you are unemployed, poor, desperate, living in a country torn by war, ruled by a despot. Then one day, somebody tells you that, because you speak a foreign language, you can become an interpreter for a foreign army. You are told that you will be paid for that service, and after the war, this foreign government will take you and your family to their country where you will be safe from retaliation, and will live a better life. Those of us living in a western nation cannot even imagine that situation, much less the ray of hope it means to many humans who live in that reality. This is the story, and the dilemma, of a conflict-zone interpreter.
You just noticed that today’s post is about interpreters in conflict zones. Please do not go away! I know most of you access this blog to read and debate topics related to conference, court, healthcare or community interpreting. Today please read this post from beginning to end, show your determination to defend the profession, and do something that will make you feel good as a human.
Throughout history, explorers, conquerors, traders, religious missionaries, and all others who found themselves in a foreign land where they did not understand the local language have used interpreters to accomplish their mission. Often, these interpreters have been local individuals who spoke both, the foreign and domestic languages, and with no formal training, but armed with their natural skills, and some powerful motivation, provided their able services even when it meant risking their lives and the lives of their loved ones. From Malintzin to Squanto, Boubou Penda to Luis de Torres, these interpreters, our colleagues, have contributed to the history of civilization providing a bridge that made communication possible when peoples did not speak the same language.
These interpreters have been essential in all armed conflicts: invasions, liberations, occupations, and peace negotiations. Many in recent history, like the Navajo Code-Talkers who serve the United States armed forces during World War II. Others, anonymously participating in conflict zones like Vietnam, Operation Desert Storm, and the Bosnian War.
Western nations have benefited, and still do, of the services of interpreters in conflict zones who assist military forces and civilian contractors in places like Africa and the Middle East.
From the start of the war in Afghanistan, and the U.S.-led invasion of Iraq, western nations participating in those conflicts scouted those two countries looking for local women and men who spoke the local language and that of the western country. The United States, United Kingdom, Canada, Australia, Spain, France, and others, recruited bilingual individuals, often with a professional education background (doctors, teachers, engineers) who had no employment due to the armed conflict or because of their political opinions, ethnic group, or religious beliefs. Some had openly opposed the local regimes and were personae non gratae in the eyes of the despot in charge of government, others quietly disagreed with the way their countries were governed, afraid to say anything the authorities could perceive as treacherous. Others’ sole motivation was to feed their families.
All these courageous humans knew what they were risking by helping the West. Besides the tremendous danger of being in a theater of operations in Iraq and Afghanistan where they could be killed during a fire exchange, and ambush, or by an improvised explosive device (IED), they knew the consequences if caught. Their execution, and that of their immediate family members was a reality they faced every day the worked with the foreign armed forces and independent defense contractors in their countries. These were (and are) brave and courageous individuals. They also knew that all armed conflicts have a beginning and an end. They recognized the dangers they would face after the foreign troops left their countries. They knew their families, even if not involved in the armed conflict, would face the same consequences. To stay behind after the Western armed forces left would be a death sentence.
The United States and all of its allies were aware of this reality. They knew the only way to recruit much needed interpreters and translators was promising they would not be left behind. These conflict zone interpreters got assurances from the western governments they served that when the time to withdraw their troops came, they, and their immediate families would be taken to their countries to start a new life free from death threats and other retaliatory actions. In other words: conflict zone interpreters agreed to provide their services and the western nations promised they would take them to the United States, United Kingdom, Canada, Australia, Spain, France, and all other countries to use interpreting services for military and civilian personnel. As we know, the troops withdrew from these countries, but many interpreters continue to wait for an entry visa to the country that promised to take them. Interpreters have been admitted to these western countries, but it has been a fraction. Many of those who have moved to their new countries endured a lengthy and cumbersome process. During this time, as expected, many conflict zones interpreters, and their family members, have been executed as traitors back home while waiting for a visa.
These interpreters, our colleagues, did their part, they rendered the service facing tremendous risk and unimaginable working conditions. They were essential to accomplish a mission; through their work they saved many western and local lives. The West has not honored its word.
This is not a political post, and I am not arguing for or against the admission of refugees in any country. I understand there are very solid arguments for and against admitting refugees. I am not endorsing or condemning the armed conflicts in Afghanistan and Iraq either. Solely this post invites you all, interpreters and translators worldwide, regardless of your political persuasion, religious beliefs, or immigration stands, to join to protect the profession by supporting our conflict zone colleagues, just like attorneys help each other, as Marines leave no one behind. We need to raise our voice and tell the governments of those western nations who made a promise to these interpreters when they needed them, to walk the walk and deliver. We need them to know that we know, and we need to push for an expedient visa issuance system for these colleagues. Countries who break promises look bad and lose credibility. Interpreters who believed their promise continue to die while government authorities drag their feet motivated by politics instead of integrity.
Through my work as a civilian interpreter with the armed forces and defense contractors, and as an interpreter trainer, I have met several military and conflict zone interpreters who have served in different places. I have heard from them some horror stories of killings, kidnappings, rapes, and beatings. I have gotten to know many as friends and colleagues. I have met their families. I have also heard the tales of those less-fortunate still risking their lives while they wait for an answer from the West.
I also recognize the amazing, tireless, work of Red T, its compassionate and courageous CEO Maya Hess who I have the privilege to know personally, and the professional associations that support its efforts and share its values: The International Association of Conference Interpreters (AIIC) The International Federation of Translators (FIT) and many of its member organizations; The International Association of Professional Translators and Interpreters (IAPTI); Critical Link International, The International Council for the Development of Community Interpreting (CLI); and the World Association for Sign Language Interpreters (WASLI). Some time ago during the IAPTI Congress in Bordeaux France, I had the opportunity to hear Maya’s passionate description of their efforts to raise awareness and to get a United Nations declaration of legal and physical protection for translators and interpreters in conflict zones. On that occasion, she was joined by another fighter for protecting these colleagues: Linda Fitchett, Chair, Conflict Zone Group, AIIC. Just this Spring I had the opportunity to hear Maya once again, this time in Zaragoza Spain during ASETRAD Congress where she spoke before a big crowd of interpreters and translators, and was joined by some conflict zone interpreters for a round table discussion. On that occasion, ASETRAD conferred honorary membership to Red T. To learn more about Red T and to support their campaigns, please visit: www.red-t.org
My motivation to write this post at this time has to do with the Congressional elections in the United States this November. On November 6, Americans will vote to elect one third of the members of the U.S. Senate (according to the U.S. Constitution, the Senate renews its membership one-third at a time every two years) and for all the members of the House of Representatives. Political campaigns just started last week and all candidates will visit your hometown, attend townhall meetings, debate their opponents, pay attention to your phone calls, and read your mail.
This is the time to tell your senators and representatives running for office that as a professional interpreter or translator, and as an American who values your country’s word and promises, that you want them to pass an increase on Special Immigrant Visa numbers (SIV) for conflict zone interpreters and their families, and to expedite the visa processing times, at least to comply with the nine-month limit in the books which has not been observed. During the last 2 years the number of SIV approvals has declined and the process has seen considerable delays. The official argument is the security background checks. It is understandable and desirable that the government carefully review case by case, but it is also necessary that authorities consider previous background checks and past performance. Remember, these interpreters already worked with members of the U.S. Armed Forces and risked their lives to do their job. Please call the candidates’ campaign headquarters, your Senate and Congressional Offices back home and in Washington, D.C., and support our colleagues. I guarantee you will feel better afterwards.
Regardless of where you live, contact your U.S. Representative. Remember: They are all up for reelection. Please contact your Senate candidates if you live in these States:
Arizona
California
Connecticut
Delaware
Florida
Hawaii
Indiana,
Maine,
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Jersey
New Mexico
New York
North Dakota
Ohio,
Pennsylvania
Rhode Island
Tennessee
Texas
Utah
Vermont
Virginia,
Washington
West Virginia
Wisconsin
Wyoming
To contact the U.S. House of Representatives, go to https://www.house.gov/representatives
To contact the U.S. Senate, visit: https://www.senate.gov/reference/
If you do not leave in the United States, please contact the office of your President, Prime Minister, or Head of Government. You can also visit Red T to sign the petitions.
Remembering that no political debate will be allowed, I now invite you to share with you your experiences as a conflict zone interpreter, or your ideas on how to press Congress and foreign governments to live up to their promise to our colleagues: the conflict zone interpreters.
How a conference for interpreters and translators should be.
April 3, 2018 § 1 Comment
Dear colleagues:
On March 16-18 I attended the “Spring into Action” conference, a joint venture of the Association of Translators and Interpreters of Florida (ATIF), the Spanish Language Division (SPD) of the American Translators Association (ATA), and Florida International University (FIU).
ATA’s Spanish Language Division had been involved in other high-quality conferences: A “Spring into Action” joint venture with the Delaware Valley Translators Association (DVTA) in Philadelphia in 2015, and a collaboration with the Portuguese Language Division of ATA in Las Vegas many years earlier. Because of such good memories and references, when the administration of the SPD approached me with presenting in Miami I said yes immediately, I enjoyed the conference tremendously, and I learned very important lessons that motivated me to write this post.
For those of you who do not have Spanish as one of your working languages, please read the post until the end. The lessons learned at this conference apply to all languages and fields of interpreting and translation, and will benefit all colleagues who put them into action.
First, the event was held at a conveniently located college campus: Florida International University in the Miami metropolitan area. This made it possible to have a professional activity in a learning environment, with a college infrastructure (smart units, college classrooms, university environment) instead of a hotel ballroom with banquet chairs where those attending a lecture must master note-taking on their knees and must settle for a partial view of the presenter and a panoramic view of the bald head of some colleague who got there earlier and took the front row seat. Miami’s location is perfect for a gathering of Spanish language interpreters and translators because it has two major airports (Miami International and Ft. Lauderdale) and it is accessible to colleagues from all over the Americas, Europe, and the United States. The weather was another plus; I left Chicago in a snow storm and landed in balmy and sunny Miami.
The organization was great, and I applaud all those involved in organizing the conference. I have been in their position and I know how difficult and time-consuming it is. Congratulations to all organizers, administrators and volunteers.
The conference program was impeccable. It was a perfect balance of interpreting and translation workshops and presentations with something of quality for everyone, regardless of their specialty field or experience level. Unlike many conferences where you find a mix of good workshops and many fillers that make you question your decision of paying for the event, all presentations were top quality. We had universally known names who shared their knowledge with the rest: Antonio Martín and his Dr. Macro; Alberto Gómez Font and his lecture on toponomy; Xosé Castro’s talk on communicators and translators productivity; Jorge de Buen and the signs and symbols we should translate; Daniel Tamayo’s sight translation workshop; Karen Borgenheimer and her consecutive interpreting advanced skill building workshop.
We also could see how some already renowned colleagues and presenters elsewhere were officially introduced to the international Spanish interpreter and translator community. We had the pleasure to hear from Darinka Mangino who shared with us the use of an ethnographic analysis of communicative setting as a preparation tool for an assignment; and most of the country learned what I already knew: Javier Castillo is an excellent presenter and interpreter trainer who showed the audience how to improve their memory to improve their outcomes. I could not attend all the other presentations and workshops, but I talked to many colleagues and I heard only praise for all presenters and presentations.
Everything I have shared with you should convince you of the success of this conference, but the most important factor, and what sets it apart from most of what we see in the United States was that there were no corporate sponsors pushing sales of their products until an exhausted translator agrees to buy something she may not even need, and there were no unscrupulous agencies chasing interpreters to convince them that working for rock bottom fees is fine if you are “learning and practicing” while you work, or as long as they offer you consistent volume (so you can work more consistently for a laughable pay). That there were no “presentations” where agencies could convince interpreters of the benefits of telephone interpreting from home (conveniently leaving out of the sales pitch they will be paid by the minute of work to where by the end of the month the interpreter cannot pay the rent of her place or the food of her kids) made us all feel more comfortable as we knew we were among our peers and nobody else.
This model can be copied by interpreters and translators elsewhere. Some countries or languages may not have enough colleagues to put together an event like this. That is fine. You can always hold a joint event with other professional interpreters and translators from your region, from other languages, and helped by a local institution of higher education. You will soon see the results: more quality presentations, more attendance because the conference will not cost your colleagues an arm and a leg like some of the huge conferences, and you can talk to your peers without being harassed by salespeople or agency representatives. In my opinion, this is the right formula as far as size, content, format, and organization.
For those of you who may argue that big conferences offer certain things smaller ones do not, I give you this Miami conference as an example you need nothing else. Some people have argued that you would be missing networking when the conference is smaller or restricted to a few languages. I would argue this is not true. When I need a colleague from a specific language combination, for some specialized field, or from a particular region of the world, I always bring on board people who I know, colleagues who I have seen working in the booth during other assignments, or interpreters recommended by a trusted colleague. I would not recruit somebody I know nothing about just because he gave me a business card during a big conference. Finally, to those who may argue that unlike Spanish language interpreters and translators, their language combination would not allow them to experience a truly international event if all they attend is a smaller conference, I suggest they attend the annual conference of the International Association of Translators and Interpreters (IAPTI). This association holds conferences once a year in different parts of the world (not the U.S.) attended by interpreters and translators from all continents. The conference is top-quality, the size is not too big and not too small, the cost is very affordable, and there are no corporate sponsors or agencies keeping you from enjoying the event. I am not saying you should never attend a big conference, they also include some great presentations as part of their extensive programs, these humongous events must be experienced by everybody at least once in a lifetime; all I am saying is that you will find more value on a smaller event like “Spring into Action”, and you will not have to break the bank to attend. I now ask you to please share with us your opinions and your experiences at the Miami conference or at any other translators and interpreters conference.
The interpreter who played a crucial role at the first Thanksgiving.
November 21, 2017 § 3 Comments
Dear colleagues:
On Thursday the people of the United States will celebrate Thanksgiving: the most American of all holidays. Christmas is also a very big day in America, but unlike Christmas only observed by Christians, Thanksgiving is a holiday for all Americans regardless of religion, ethnicity, or ideology. There are no presents, and every year during this fourth Thursday in November, people travel extensively to be with their loved ones and eat the same meal: a turkey dinner.
Distinguish between the religious act of thanking God for the good fortune and the American holiday called Thanksgiving Day. The former was held by many Europeans all over the new world as they gave thanks for setting foot again on dry land. Explorers and conquistadors observed these religious ceremonies in places like Virginia, Florida, Texas, and New Mexico. Documented ceremonies were held on (at the time) Spanish territory as early as the 16th. Century by Vázquez de Coronado, and we have records of the festivities in Jamestown, Virginia during 1610.
The first Thanksgiving holiday can be traced to a celebration that took place at the Plymouth Plantation in Massachusetts. The settlers had a bad winter followed by a successful harvest in 1621. During that crude winter survival was possible thanks to the help of the local residents: The Wampanoag tribe. Massasoit, who was the tribe leader, donated food to the English when the food they brought from England proved insufficient. Cooperation between Native-Americans and Europeans included agriculture, hunting, and fishing lessons. The settlers were taught how to catch eel and grow corn, and were briefed on the geography and weather conditions of the region. This partnership took place because of the good disposition of all those who participated; however, trust had to be established and communication had to be developed. The Europeans and Native-Americans spoke different languages and had little in common. The English settlers were very fortunate as they had among them a Patuxent Native-American who had lived in Europe, first in England and Spain as a slave, and later in England as a free man. During his years in Europe, this man learned English and could communicate in both languages: English and the one spoken by the Wampanoag tribe. His name was Squanto (also known as Tisquantum), and he played an essential role in this unprecedented cooperation between both cultures. He was very important during the adaptation and learning process. His services were valuable to settle disputes and misunderstandings between natives and settlers. There are accounts of Squanto’s ability and skill. He was embraced by the settlers until his dead. His work as an interpreter and cultural broker made it possible for two very different peoples to sit down and share a meal and a celebration when on that first Thanksgiving, the settlers held a harvest feast that lasted three days. Ninety Native-Americans, including King Massasoit attended the event. They ate fish, fowl, and corn that the English settlers furnished for the celebration, and they had five deer that the Wampanoag took to the feast. Although it is not documented, maybe they also had wild turkeys as they existed in the region. Undoubtedly Squanto must have worked hard during those three days facilitating the communication between hosts and guests.
We now celebrate this all-American holiday every year. It has been observed since President Abraham Lincoln declared it a national holiday; and it has been observed on the fourth Thursday of November since President Franklin D. Roosevelt declared that it should be observed on that Thursday instead of the last one of the month as sometimes November has five Thursdays. Thanksgiving is also the most American of all holidays because we celebrate family, football and the start of the best retail season of the year: Christmas. We now have Black Friday and Cyber-Monday. We travel by plane, car, and train to go home for this turkey dinner, and we all gather around the TV set to watch football and parades. This Thanksgiving as you are carving the turkey, pause for a moment and remember the interpreter who helped make this all possible: Squanto the Patuxent Native-American. Happy turkey day!
Languages in times of crisis. (The Mexican earthquakes)
September 21, 2017 § 3 Comments
Dear Colleagues:
The natural disasters that hit the western hemisphere in the last few weeks, and that I was unfortunate enough to experience one of them first hand, made think of the importance of all languages to achieve effective communication when human lives are at stake.
Natural disasters are not new, they are with us throughout the year during our entire lives, but unless they directly affect us, we ignore them beyond barely learning the superficial facts. This month, Texas, Florida, Puerto Rico, and several Caribbean nations were hit by strong hurricanes. Mexico was struck by two devastating earthquakes. Because these events happened in my backyard, where I have many colleagues, friends, and relatives, I was interested on the details. I wanted to learn about damages, loss of lives, and I wanted to know if the people I care for were safe.
Mexico had two earthquakes: first an 8.2 earth tremor, followed by a devastating 7.1 seismic activity two weeks later (on the anniversary of the earthquake that destroyed Mexico City 32 years earlier). I was working in Mexico City for the first of these tremors, the strongest one in the country’s history, so I got to see first-hand what was done, and what did not happen communication wise. I was in the United States for the second one. This allowed me to see the language and cultural deficiencies from the perspective of the individual not physically at the scene, who needs to learn as much as possible about the tragedy.
Although I will use Mexico as an example for the things that must enable effective communication during a crisis, I believe that my comments are valid for the terrible hurricanes that hit the United States and many Caribbean countries, and apply to all natural disasters, terrorist acts, and other calamities anywhere in the world.
The first earthquake was on September 7, almost at midnight. It was a terrifying 8.2 on the Richter scale. The earth moved back and forth on a circular motion that lasted for about 90 seconds that seemed like an eternity. I was there. This gave me the perspective of the eyewitness. The second one took place on September 19 shortly after 1 pm. It was a devastating 7.1 on the Richter scale. First, the earth shook up and down followed by an oscillatory movement. The first earthquake was the strongest (8.2 equals over 20 billion kilograms of dynamite; 7.1 is about 20 billion) but the September 19 tremor caused more damages because unlike the first one, its epicenter was close to Mexico City.
I am sure there are many stories and there will be many official reports on earthquake readiness, construction safety codes, search and rescue operations; the work of the thousands of volunteers who saved so many lives, and government actions in general. No doubt some will be positive and some will be critical of the authorities, but I am not convinced anybody will have the will nor the interest to do an analysis from the language access perspective.
Let me start by sharing my observations as an individual physically present at the scene of the disaster. I acquired this experience during the first of the two earthquakes. The first thing I noticed was the lack of emergency, evacuation, and similar signs in a language other than Spanish. There were no signs, in English at least, as lingua franca of this globalized society we live in. Nothing on Braille either. At the moment of evacuation, based on my conversations with several friends and colleagues staying at different Mexico City hotels, all recorded public announcement messages were in Spanish (I guess this was good news for blind Spanish speakers). Nothing in any foreign or indigenous language.
Once on the street, non-Spanish speakers were given no direction. Nobody approached them to inform them or tell them in their language what they needed to do to be safe. There were no Sign Language interpreters of any language to communicate this vital information to the deaf and hard of hearing. People were at the mercy of other bilingual tourists who jumped in to brief these foreign visitors on security protocol and the status of the disaster (at least to tell them where to get a blanket. Remember, this was almost midnight in September and many were asleep when the alarm woke them up). There were no indigenous languages interpreters or bilingual personnel either. Once again, indigenous Mexicans were treated as always: the invisible people no politician dares to talk about.
What needed to happen and must be common practice the next time an earthquake hits Mexico City? Basically, the solution is not cheap, but it is not outrageously expensive either. They must start by translating all signs, and emergency and evacuation instructions into the most popular languages in the world. I would say at least the main Arabic, Asian and African languages, English, Russian, and those of the European Union. They must have translations into all Mexican indigenous languages, and a video with the translation into Mexican Sign Language, American Sign Language, and International Sign Language at a minimum. When a guest checks in, or when a person is hired as an employee, they should get this information in their own language. Once the information is translated, the hotel needs only to print a page, retrieve a Braille version from the filing cabinet, or issue a USB flash drive with the Sign Language translation. They can ask guests and employees to return the memory sticks when they check out of the hotel or leave the employment.
They also must have evacuation recordings for their P.A. system in at least Spanish, English, and other commonly used languages in their business (if applicable) and train their staff so they can provide basic orientation in many of these foreign, sign, and indigenous languages to the people during evacuation, at least to the point of steering them towards a rescue camp or to a video or telephonic interpreting emergency service where they can talk to real interpreters providing their services remotely. I am not suggesting that all staff learn how to assist all non-Spanish speakers. Staffers will be assigned one or two languages to memorize these basic instructions. After what I saw in Mexico City, this would be a major improvement, and it can easily be applied to hospitals, airports, train stations, etcetera.
Finally, I think that too many of my interpreter and translator friends and colleagues wasted valuable time addressing concerns of well-intentioned, caring people from abroad who were constantly contacting them to see if they knew if this and that individual were safe. Most people they were asked about lived in Mexico, but not in the disaster area. I believe that it is legitimate and humane to care for others and to want to know, but I also think it would be much better if people abroad were to check on a map where the earthquake happened and where their friends live. Understanding that Mexico is a very big country, they would immediately see that people living somewhere else in Mexico would be as susceptible to the earthquake as a Spaniard from Madrid would be had the earth tremor happened in Warsaw. Simple research would save so much time and energy. We can all contribute during a crisis, even from abroad.
My perspective during the second earthquake was very different. This time I learned about the tremor while working in Chicago. I have many relatives, friends, colleagues and clients in Mexico City and I wanted to know what happened: if they were safe, and if there was anything I could do to help. With a Mexican population in the United States in the tens of millions, this put me in a category shared by a significant segment of the American population right away.
My first reaction was to check on line. I went to Twitter and the internet news organizations to see what they were saying, next, I opened Facebook and WhatsApp to see if there were any concrete updates on the people I care for. Mexicans use Facebook as Americans use Twitter, so this was a good choice. I also remembered how many people communicated by WhatsApp when the telephone lines were down during the first earthquake two weeks earlier.
While I was doing this, I headed to a T.V. set to see what they were showing. I had only access to American TV in English and in Spanish. Over the air U.S. English TV carried nothing. The cable news networks were showing some images of the devastation, and stayed with the coverage for about thirty minutes before they went back to their usual Trump bashing by the left-wing networks and Trump worshipping by the right-wing networks. Nothing relevant, nothing new, just the same stuff they repeat ad-nausea day in and day out. I was surprised they covered “that much”. That is usually not the case, but with so many Mexicans in the United States I guess they decided this was a sound business decision.
It was time to watch American TV in Spanish. CNN en español, Telemundo, and Univision. All three networks were carrying live coverage. Unfortunately, their coverage was flawed. Let me explain: First, their anchors and most of their on-site reporters were not Mexicans nor knew enough about Mexico to cover such an event. They were saying things that made no sense, not because they are bad journalists, but because they do not know the subject, in this case, Mexico and Mexico City. Mexicans wanted to know the extent of the damage, the neighborhoods affected, and the buildings that collapsed. Unfortunately, because of lack of knowledge, this crucial information was left out or reported wrongly. A CNN anchor woman repeated a thousand times that “children were trapped inside the Enrique Rebsamen School”. This may sound irrelevant to a non-Mexican or to somebody not familiar with the city, but all Mexicans, particularly those from Mexico City know who Enrique Rébsamen (did you notice the accent?) was and have always pronounced the name correctly. This diminishes the credibility of the reporter and creates a lack of trust by the viewer. If you add to this lack of knowledge the accent from Spanish-speaking countries other than Mexico, it becomes very difficult to understand the names of places and individuals. Viewers interested in Mexico who rarely watch American Spanish TV had to deal with unknown regional expressions, an ocean of false cognates, and some very scary Spanglish. Things regular viewers understand because they are used to this deterioration of the language, but incomprehensible for a casual viewer who may forgive the horrendous expression during a soccer match or a telenovela, but not when trying to find out what happened during an earthquake. In just a few hours I heard enough “colapsado” (word that exists in Spanish, rarely used in Mexico, but a favorite of this TV crowd because it is so similar to “collapsed”) to last me a lifetime. I constantly wondered what ever happened to “desplomado” o “derrumbado” more commonly used outside of the United States, but missing in action from the American Spanish language TV networks’ dictionaries. I have nothing against diversity of Spanish accents or good journalists covering a country different from the one they come from, but for a critical situation like this one, Mexicans abroad needed a reporter and an anchor they could understand and could explain where the damages happened, giving the name of the streets, avenues and neighborhoods.
Because my hunger for accurate information was not yet satisfied, I made it home where I can access live Mexican TV. This time I watched Milenio, Azteca and Televisa.
Throughout the entire wall to wall coverage (September 19-20) Milenio had the most objective coverage. Azteca started fine, but then they brought in Patty Chapoy who may be very important in the network, but has nothing to do during a tragedy of this proportions, so I had to leave Azteca to never come back again for fear to run into this nefarious “Ventaneando goddess”.
The worst coverage was that of Televisa. On a moment of national tragedy, they brought back one of the most hated and corrupt “journalists” in Mexican history: Joaquín López Dóriga, who made sure that the official agenda was covered to the last detail. Instead of covering the human drama and giving the facts to the viewer, he spent the entire day praising the government of President Peña Nieto and minimizing the damages and the mistakes of the government. Another “jewel” of Televisa: Paola Rojas, harassed an earthquake victim and obstructed the search and rescue operation so she could quench her thirst for fame and glory. Unfortunately, this was not the worst part of Televisa’s or Azteca’s coverage: They ignored the needs of the deaf community by actively discriminating against thousands of Mexican citizens by not including a Sign Language interpreter during their coverage; in Televisa, arguing that having a square on the screen with a Sign Language interpreter would be “too distracting”, and in TV Azteca because there were already “too many squares on the screen”.
Finally, I could find nothing in any indigenous language, not even government or college TV channels. The only highlight: the Intercultural Indigenous Languages Interpreters Organization (OTIGLI) offered interpreting services to the members of the Indigenous community in hospitals and shelters. I believe that in a crisis like this one, those deciding and developing protocols to save lives and assets must understand the importance of communication. If they do, then they will try to provide the best and most accessible information to everybody, regardless of the language they speak or sign. There are very capable interpreters and translators in Mexico; there are also honest people in the government. I know this because I have met many in the last two years and I am convinced of their commitment and dedication to a more accessible, inclusive Mexican society. The solutions are not outrageously complex nor they require an obscene amount of resources, but they are not cheap either, they need of honest capable people and a generous amount of resources. Remember that there is not such a thing as the “government’s money”, it is the people’s money. It came from the millions of taxpayers. When viewed this way, suddenly, it is not such an irrational request to ask that more lives be saved by making everything accessible to all. If there was ever a justified expenditure of the taxpayers’ money, this is it. A society cannot be safe, and a government cannot be compassionate or civilized unless it takes care of all of its people. Inclusive, accurate, accessible communication is a good start.
I wish the best to all our fellow humans affected by these earthquakes, hurricanes and other disasters anywhere in the world, and I invite you to leave your comments and ideas to improve how a society deals with all languages in a time of crisis.
Will my clients find me in this association’s directory?
April 17, 2017 § 10 Comments
Dear Colleagues:
I am tired of getting this call repeatedly: “Hi, I got your name from the ATA directory and I was wondering if you would be available for a medical evaluation (or a worker’s compensation hearing) this Friday…”
Maybe those providing the service would be happy with these calls, but I am not. Every time I must answer the phone to tell somebody I don’t do that work, and that I refuse to work for peanuts, is a waste of my time. I do conference interpreting and I don’t like to explain two or three times a week I do not work for fifty dollars an hour.
For years I have almost exclusively worked as a conference interpreter, doing some court or legal interpreting for established Law Firms I regularly work with, generally in civil cases or some federal criminal matters. Motivated by ATA’s outreach campaign regarding the credentialed interpreter designation and database, I thought that maybe, if I clarified it on the ATA directory that my credentials are United States Department of State Conference-level, and Federal court certification, all these people would stop calling asking me to do work that I do not provide.
I have been an ATA member for many years, and even though the association does many things I am very much against, I also get many benefits from my membership: a monthly publication with some very good articles, a discount on my errors and omissions insurance, good divisional activities, valuable webinars, and a well-known directory.
I logged in to the members section of the website to update my information and take advantage of the new credentialed interpreters’ database in their directory. This happened:
I must start by confessing that I rarely access ATA’s website, so I found it a little bit too crowded; maybe appealing to translators, but I believe it could be a little intimidating for clients looking for an interpreter or translator. After I accessed the “members” section, I looked for a section called “Interpreters’ credentials”, or something similar, but I found nothing. I clicked on the menu where it says “update your contact information” and “update your online directory profile”.
As I got to the profile section, all my information was already there (so I had entered it before). I did not need to change anything. Since I was already inside the program, I reviewed it anyway to see if I needed to make any changes. When I got to the “Interpreting Services” section, I saw that I had previously highlighted “consecutive”, “court”, “escort”, and “simultaneous”. Since I saw a “court” category, I scrolled down to see if I could also highlight “conference”, but the only category left for me to highlight was “sign language”. I thought it was odd. On one hand, if all you are listing are the interpreting you do, then “court” does not belong in here. If they added “court” to make the search easier for the clients, then I would like to see “conference” as an option. I suppose that healthcare interpreters would argue the same for their specialization.
Under the “Certifications” section, I entered my federal court interpreter and my two state-level court interpreter certifications from the drop down menu. I saw nothing for other credentials that are not certifications, but equally important, such as AIIC, U.S. Department of State, European Union, etc. The menu had another category: “other” where I entered my conference interpreting credentials, constantly wondering why I could not find the so much talked about “credentialed interpreter” menu for the new database ATA has been advertising so much. I thought the reason the place to enter that information was somewhere else, perhaps later on the form, was because these other credentials are not certifications and ATA had included them separately.
I kept looking, and my search only found a different category towards the end of the page called: “Additional Information”. That was it. No other place to enter conference interpreter credentials. Knowing I would not get what I wanted, I tested the directory, so I looked myself up. On a simple search I found my information, not as advertised with the credentialed interpreter information, but as I had entered it earlier. I immediately thought of the unwanted agency phone calls that would keep on coming as before.
I ran an advanced search just for English<>Spanish interpreters in Illinois, where I live, asking for State Department conference-level credentials, and the result was “we found none”. I found this interesting, so I dug deeper to see if there was a problem with the directory search engine. The first thing I tried was a search for interpreters with that same language combination and credentials in the largest state: California. I know several colleagues there with the credentials and are members of ATA. The result was: “we found none”.
At this time I decided that maybe it was a glitch on the search engine, but before concluding that, I wanted to see if I had missed the section where you enter these credentials. I went over the form two more times and I found nothing. At this point I am thinking that maybe I needed to submit my credentials for a verification before the information was displayed, so I went back to the form once again. I read it carefully looking for some instructions or description of such process. I found nothing.
I did the only thing left: I went to the search menu at the top of the page and I typed: “credentialed interpreter process”. The search took me to a page with all the results. At the top I saw one that looked like the information I was looking for, so I clicked on it.
I finally found the explanations and instructions, with a link to a form to start the process. The first thing the program asks you to do is to reenter your ATA membership information. Once you are in the form, you are greeted by a message in red that tells you to submit a separate form for each credential and that you must pay $35.00 USD. As an attorney I must confess that although the red-inked message clarifies that one fee covers all requests, it is ambiguous on a second matter: it reads: “A $35-administrative fee covers all requests for one year.” I did not understand if this means that for your information to continue to be available indefinitely you must pay $35.00 USD every year, or that any request filed after twelve months is no longer covered by the initial $35.00 USD fee and therefore you must pay again for the new credential. Finally, I also learned that the process could take up to something like forty days.
After reading this, I stopped for a minute and reflected on what I was about to do: I was ready to send $35.00 USD to ATA (with my documentation) to be a part of this new database, but so far I had had a miserable time looking for, and finding any colleagues with the desired credentials; so far I had found zero conference interpreters. I even had a difficult time finding the instructions to get my credentials reviewed. My friends, I am pretty active on social media, and even though I am not a computer genius, I am resourceful. Can you imagine how tough it would be for a regular individual looking for an interpreter to navigate through these? Even if I do this, send the documents, pay the fee, and wait the forty days, will my clients find me?
I concluded that I had to do more research first, so I did.
I went back to the directory and tested it:
I did this trying to think like a client and not like an interpreter or an ATA member. The first thing I noticed was that to look for an interpreter, the person doing the search must go through the translators’ section of the advanced search; they must scroll down passing through a section with very confusing questions for somebody who, let’s say, wants to hire an interpreter for a marketing conference at the Marriott downtown. Without being an interpreter, I would not know what to do when asked to indicate if I want an ATA certified or non-certified translator, or what translation tools I will need. As a client, even before reaching the interpreter questions, I would probably close the page and look for a conference interpreter in Google or somewhere else.
Since I had already tried Illinois and California with a result of zero interpreters, I looked first for any conference interpreters with an English<>Spanish combination, with a U.S. Department of State Conference-Level credential in New York State. The result was: none. Then I did the same thing for Washington, D.C. (where most conference interpreters live) Again there were zero. I got the same result in Florida and Texas. Next, I searched the same states for any interpreters with the same combination, but with the AIIC membership credential. The result was: nobody. I considered doing the same for every state in the Union, but (fortunately) I decided against it. Instead, I looked for any conference interpreters with any credential and living anywhere in the world. The result was: 2 interpreters. One U.S. Department of State Seminary-Level colleague in the United States, and one AIIC member in Argentina!
Based on these results, I looked for interpreters in all listed categories. I found this: Under certified court interpreters I found 10 colleagues. Under Healthcare certified I found 4 (2 were also listed as part of the 10 court certified). Under conference credentials I found 2 (one of them is also one of the 11 under court certified). I found 1 telephonic interpreter (also found under another category), and I found zero sign language interpreters. Looking for simultaneous interpreters I found 10, under escort interpreters I saw there are 9, and as consecutive interpreters they have 14. As expected, all interpreters under the modes of interpretation categories are the same ones listed by specialization. I also noticed that some interpreters I found in this group are ATA Board members.
The page also asks the person doing the search to state if they are looking for a “consecutive, court, escort, sign language, simultaneous, or telephonic” interpreter. My relevant question was stated before in this post, but it is worth repeating for another reason: If I am a client looking for a conference interpreter, how can I find one under this criteria? Ordinary people do not know that conference interpreters do simultaneous interpreting. Even worse, they also do consecutive interpreting in many events such as press conferences for example.
If people we deal with regularly have a hard time referring to consecutive or simultaneous interpreting by their correct name, why would everyday people looking for a conference interpreter know who they need based on this question? If ATA included “court”, and even “telephonic”, they should include conference. Once again, I am sure my healthcare interpreter colleagues want to be heard here as well.
After reviewing the directory my decision was simple. Why would I want to pay $35.00 USD, and perhaps wait up to forty days, to be part of a directory listing a microscopic portion of the interpreting community? Should I encourage my clients to look for a credentialed conference interpreter in a directory that does not even list us as an option, and flatly ignores conference interpreting in their most common questions section, where all explanations and examples are geared to court and telephonic interpreting? And why as interpreters should we reward the work of an association that continues to treat us as second-class professionals by including the interpreter search criteria after the translator search options, instead of having two separate search pages: one for interpreters and one for translators to make it easier for our clients, and to give some respect to the many interpreters who are ATA members? There is no excuse or justification for this.
I know there are plenty of capable people at the helm of the American Translators Association whom I know and respect as friends and colleagues. I also appreciate many of the good things they do for the profession, but at this time, for all these reasons, until we interpreters get from ATA what we deserve as a profession: Unless the search criteria and credentialed interpreter designation process is as prominently displayed on the website as is the translators’ certification; and only when the search criteria addresses the conference interpreter community on a client-oriented, user-friendly platform, I will stay away from the “advanced-options” directory. I hope this post is welcomed as constructive criticism, and as the voice of many interpreters all over the world. It is not meant as an attack on anybody; it is just an honest opinion and a professional suggestion from the interpreters’ perspective. I now invite you to share with the rest of us your thoughts about such an important issue for all interpreters and for the image of ATA.
The Professional Interpreter 