I Applaud the Professionalism and Humanity Many Interpreters Have Displayed under Terrible Circumstances. ￼
March 9, 2022 § 9 Comments
For some weeks we have witnessed the professional job our colleagues in Ukraine and elsewhere have done under extremely difficult circumstances. We have seen them in action interpreting for journalists throughout the country, even in very dangerous situations; we have seen their stellar performance in the international organizations, bilateral and multilateral government summits, refugee camps, TV networks, and non-governmental organizations. Some of us may have been directly or indirectly involved in some of these services, and many of us have been in touch, at a more personal level, with interpreter friends and their family members in Ukraine, in a neighboring country’s refugee shelter, or living abroad in Ukrainian communities, sometimes for many years.
To many, when we think of our colleagues in these extraordinary circumstances, the first images that come to mind are of Victor Shevchenko’s moving, emotional rendition of President Zelensky’s speech to the European Parliament, and Die Welt Übersetzerin‘s interpretation of Zelensky’s words for the German WELT television channel, truncated by emotion. To these two colleagues, and all others: You are doing an amazing job, and as evidenced in social media and interpreter associations’ websites worldwide, we support you, respect you, and admire you.
These sad times have shown the public that interpreters are not automated beings that take information in a source language, convert it, and then render it in a different target language. Interpreters are human beings, they are world citizens who, to do their job correctly, need to have a bast knowledge acquired by reading, studying, traveling, and life experiences. Interpreting is a human profession, and this is one reason why a machine full of algorithms will never convey the same emotional message our colleagues are transmitting to the world at this terrible time. My motivation to write this post came from the examples above, also from the inappropriate comments by some in social media, sadly including some interpreters, who criticized the emotional renditions with empty arguments too bizarre to even mention. All I will say is I am glad AIIC issued the very valuable resolution against bullying, and I invite those who criticized these interpreters to read this document and learn about professionalism in our craft. I wish all interpreters providing their services during this horrible invasion: physical and mental health, freedom, and a safe return to your loved ones. I now invite you to share your comments, and please abstain from sending political comments justifying the invasion. They will not be posted.
February 7, 2022 § Leave a comment
Because Americans love to bring up sports in a conference, and due to the acquired taste needed to enjoy a sport popular in the United States and few other places in the world, every year I write a post on the biggest sporting event: The Super Bowl.
On February 13 the United States will hold the most watched TV event in our country, a game played on an unofficial holiday, more popular than most holidays on the official calendar. The Super Bowl is the national professional football championship game in the United States of America; and it is not football… at least not THAT football played in the rest of the world. This popular sport in the United States is known abroad as “American football,” and even this designation seems troublesome to many who have watched a little American football and do not understand it well. Although it is mainly played holding a ball, the sport is known in the United States as football for two reasons: (1) Because this American-born sport comes from “rugby football” (now rugby) that came from soccer (football outside the United States) and (2) Because it is football, but it is not British organized football, which when American football invented was called “association football” and was later known by the second syllable of the word “association”: “socc” which mutated into “soccer.” You now understand where the name came from, but is it really football? For Americans it is. Remember that all other popular team sports in the United States are played with your hands or a stick (baseball, basketball and ice hockey). The only sport in the United States where points can be scored by kicking the ball is (American) football. So, even though most of the time the ball is carried by hand or caught with your hands, sometimes, a team scores or defends field position by kicking or punting the football. Now, why is all this relevant to us as interpreters? Because if you interpret from American English you are likely to run into speakers who will talk about the Super Bowl, football, or will use examples taken from this very popular sport in the U.S.
On Sunday, most Americans will gather in front of the TV set to watch the National Football Conference champion Los Angeles Rams battle the American Football Conference champion Cincinnati Bengals for the Vince Lombardi Trophy (official name of the trophy given to the team that wins the Super Bowl) which incidentally is a trophy in the shape of a football, not a bowl. It is because the game was not named after a trophy, it was named after a tradition. There are two football levels in the United States: college football played by amateur students, and professional football. College football is older than pro-football and for many decades the different college champions were determined by playing invitational football games at the end of the college football season on New Year’s Day. These games were called (and still are) “Bowls.” You may have heard of the Rose Bowl, Cotton Bowl, Orange Bowl, Sugar Bowl, and many others. When a professional football game was created to determine the over-all champion between the champions of the American and National Conferences, it was just natural (and profitable) to call it the “Super Bowl.”
The game, which involves two teams representing two regions of the country, will be played in Los Angeles, California. It will be the second time in history that one team playing for the famous trophy will play in its home stadium. Last year was the first time when the Tampa Bay team played at home. Every year the Super Bowl is played in a venue where the weather at this time of the year is more welcoming. There will be millions watching the match from home, and there will be hundreds of millions spent on TV commercials during the game.
As I do every year on these dates, I have included a basic glossary of English<>Spanish football terms that may be useful to you, particularly those of you who do escort, diplomatic, and conference interpreting from American English to Mexican Spanish. “American” football is very popular in Mexico (where they have college football) Eventually, many of you will face situations where two people will discuss the Super Bowl; as you are interpreting somebody will tell a football story during a presentation; or you may end up at a TV or radio studio simultaneously interpreting a football game for your own or another foreign market.
The following glossary does not cover every term in football; it includes terms very common, and where there were several translations of a football term, I selected the term used in Mexico by the Mexican media that covers the sport.
|National Football League||Liga Nacional de Fútbol Americano|
|American Football Conference||Conferencia Americana|
|National Football Conference||Conferencia Nacional|
|Regular season||Temporada regular|
|Standings||Tabla de posiciones|
|Field||Terreno de juego|
|End zone||Zona de anotación/ diagonales|
|Super Bowl||Súper Tazón|
|Pro Bowl||Tazón Profesional/ Juego de estrellas|
|Uniform & Equipment||Uniforme y Equipo|
|Special teams||Equipos especiales|
|Fair catch||Recepción libre|
|Possession||Posesión del balón|
|First and ten||Primero y diez|
|First and goal||Primero y gol|
|Line of scrimmage||Línea de golpeo|
|Neutral zone||Zona neutral|
|Long snap||Centro largo/ centro al pateador|
|Turnover||Pérdida de balón|
|Pass rush||Presión al mariscal de campo|
|“I” Formation||Formación “I”|
|Shotgun Formation||Formación escopeta|
|“T” Formation||Formación “T”|
|Wishbone Formation||Formación wishbone|
|Sidelines||Líneas laterales/ banca|
|Out-of-bounds||Fuera del terreno|
|Head Coach||Entrenador en jefe|
|Offensive Tackle||Tacleador ofensivo|
|Offensive line||Línea ofensiva|
|Wide Receiver||Receptor abierto|
|Tight end||Ala cerrada|
|Fullback||Corredor de poder|
|Quarterback||Mariscal de campo|
|Defensive end||Ala defensiva|
|Defensive tackle||Tacleador defensivo|
|Nose guard||Guardia nariz|
|Free safety||Profundo libre|
|Strong safety||Profundo fuerte|
|Punter||Pateador de despeje|
Even if you are not a football fan, and even if you are not watching the big game on Sunday, I hope you find this glossary useful. Now I invite you to comment on football, sports interpreting, or maybe you would like to share a “sports interpreting anecdote” with all of us.
January 31, 2022 § 4 Comments
Now that 2021 ended and we are working towards a better, “vaccinated”, and safer 2022, it is time to assess what we learned during the past 12 months. As interpreters we are constantly learning, and from talking to many of my colleagues, last year was peculiar, but better than 2020. It was a year of change in all imaginable ways, and those changes included the interpreting world. Some were good, others were terrible; some are permanent, and others…well, the jury is still out.
Last year was the year of science and public health. It was the year when we were vaccinated, and in some countries, we were even boosted. Unfortunately, it was also the year of economic disparities, where rich countries protected their citizens, and poor nations still struggled to get public health policy in place and control the pandemic. It was the year of ignorance by science deniers and political zealots who refused to live up to the social contract and protect others even when choosing not to comply for their own benefit. In 2021 millions of people died of Covid; Delta and Omicron became household names; and just like the year before, millions got sick with long-term consequences, lost their jobs, or their business went under with no fault of their own. Some of our colleagues, many of them great interpreters, continued to leave the profession overwhelmed by technological changes, market uncertainty, and aggressive, ethically questionable practices by some of the language service providers.
2021 was the year when our profession finally came to terms and universally accepted distance interpreting as a permanent, new way to deliver our professional services, from now, depending on the circumstances and characteristics of the event, interpreting is to be delivered in person, remotely, or as a hybrid of both. The consolidation of these changes probably produced the largest adaptation efforts by professional interpreters in history. By the end of 2021 the norm was that conference and community interpreters had the infrastructure and basic technological skills to deliver their service from a place other than the venue of the event, whether it was from home, a hub, or someone else’s place of business. Because learning and adapting is always good, these were the brightest highlights of the year.
Unfortunately, not everything was good. Change brought along unfairness, abuse, and deception. The same changes that helped our professional market, provided the right circumstances to harm our profession.
Just like during the Industrial Revolution of the 19th. Century, today’s changes have brought a wave of bad practices that financially benefit some of those with the loudest voice while hurting conference interpreters and the users of their service. Some of those distance interpreting providers have ignored ethical and professional rules by opening the door to inexperienced, unqualified individuals, often from other fields of interpreting, whose main credential is to provide interpreting services for a ridiculously low fee and to do it under very poor conditions. By recruiting these interpreters and diverting the clients’ attention to technology instead of service quality, the post-pandemic market offers conference interpreting on-demand: interpreters on standby, willing to start an assignment with a couple of hours’ notice, without time to prepare, often working alone from their home thousands of miles away, and doing it during the night. Last year made it popular to sell conference interpreting as over-the-phone interpreting companies have always sold their services, with interpreters on-call getting paid by the minute or by the hour. The line got blurry, the message now is there is no difference between a business, diplomatic, or scientific conference and a phone call to say hi to a mail-order groom or bride half way across the world.
2021 changed the way we use professional social media. It turned it into a self-promoting infomercial by the big service providers, and a place where this new post-pandemic self-proclaimed RSI interpreters go to brag about the work they do, post their photos of the venue, and publicly opine about the event they just interpreted with no regard to the professional rules and canons of ethics they never heard about before becoming “RSI conference interpreters”.
Going back to the positive, I congratulate those professional associations that held their conferences online or had hybrid events. A special mention to ITI, OMT and NAJIT for holding big, high-quality conferences using creativity, technology, and thinking of their members’ health. My thanks to all smaller associations that had conferences remotely, and a tip of the hat to FIT and IAPTI for postponing their events until 2022. Unfortunately, an association had a hybrid conference, but, unlike all other associations above, did not allow speakers to present remotely, cancelling their participation unless they physically presented from the venue. There were many disappointed conference attendees who booked the event thinking they would hear certain speakers just to learn later these speakers would not present. There were no explanations, just a cancellation notice, leaving these presenters, who had agreed to present, in a bad situation as the association members were not told about the inflexible “present in-person or else” rule, even where speakers could not travel for medical reasons or due to the country they would be traveling from.
Another wonderful gesture that showed professional solidarity was the decision by most professional associations to freeze membership renewal fees, reduce them as it was the case of IAPTI, and even offer a solidarity fund to help those members who wanted to keep their membership but could not afford to cover these fees due to the pandemic. Here again, the largest, and one of the most expensive, professional association in the world, went the opposite way and decided to substantially raise its membership fees for 2022.
We proved to ourselves once again that interpreters are resilient, able to adapt to adversity to survive, and good humans. We saw how the professional unity with our colleagues found in 2020 continued last year. We now face an uncertain year, but we have a road map and a strategy that will help us thrive in these new circumstances. Fortunately, we are resilient, adaptable, courageous, and now we know that even though many things have changed, many others stayed the same. Let’s all focus on the good things to come while we guard against the bad ones. I wish you all a prosperous and healthy 2022!
December 27, 2021 § 2 Comments
The world has changed and it will never get back to where we were at the beginning of 2020. Even when the pandemic turns endemic, immunizations are widespread, and science learns how to treat and cure this disease, some aspects of life will forever change. Just after September 11, 2021, traveling will be one of those things.
After staying home mainly working remotely for twenty one months, I finally traveled by plane to a foreign country. I previously took two domestic trips during the pandemic: one by car and one by train, but this was my first time going abroad and getting back to what for many years was my regular routine: airports, airplanes, and hotels. During this December, I traveled once and booked other three trips by air. As an individual who used to travel about 300 days a year and fly two or three times a week in the pre-Covid world, these were the changes I found:
Before accepting an assignment abroad, find out the health department requirements for the country of destination to see if you are eligible, and even if you are, determine if it is feasible to meet them all.
You need to know if the country you are traveling to:
- Currently admits people from your country of origin;
- Requires proof of full vaccination (2 doses) or needs evidence you received a booster;
- Accepts the shots you received as proof of immunization. Many countries will only accept those vaccines approved by the World Health Organization (WHO);
- Needs recent negative Covid test results before you leave your country of origin (The test must be performed within 72, 48, or 24 hours before boarding a plane to the country of the assignment);
- Will accept a rapid test result or will ask you to show a negative PCR;
- Do not admit individuals, regardless of their country of habitual residence, who have traveled to certain third countries within a given period of time before embarking to the country of destination (presence in a third country within 5 days, 10 days, etc. before traveling to destination);
- Requires you test for Covid immediately after arriving to the country of destination, or needs you to test multiple times during your stay in their country (3 days after arrival and then 7 days after arrival for example);
- Will ask you to quarantine upon arrival (10 fays, 14 days, 20 days, etc.)
- Needs you to register with their National Public Health System before entering their country or immediately after arrival;
- Needs you to get a special application or immunization card to prove your vaccination status before you can enter the Country, or if you need to carry your original vaccination card at all times while visiting their Country;
- Requires you get a local government immunization card that must be scanned at all restaurants, bars, and other public places before you may enter;
- Demands proof of Covid insurance covering medical expenses and quarantine stay at a hotel if you test positive during the trip;
- Will the Country of destination treat third-Country stays differently depending if you:
- Just changed flights at that Country and stayed in a designated area;
- Remain inside the airport between flights;
- Left the airport just to go to another airport in the same city to catch the plane that took you to the Country of destination;
- Left the airport for a few hours, observing health department protocol and did not stay overnight in the Country;
- Spend several days in the third-Country;
- The Covid levels in the third-Country at the time of your visit, or the reliability of that Country’s official statistics and reports;
- Needs a letter by a physician clearing you for international travel after recovering from Covid before your trip to the Country where you will work as an interpreter.
You need to know if your country of residence:
- Will ask for a negative Covid test performed within a certain period of time before reentering the Country (24, 48, 72 hrs.);
- Will accept a rapid test result or will ask you to show a negative PCR;
- Requires you test for Covid immediately after arriving home, or needs you to test multiple times after arrival (3 days after arrival and then 7 days after arrival for example);
- Will ask you to quarantine upon arrival (10 fays, 14 days, 20 days, etc.);
- Needs a letter by a physician clearing you after recovering from Covid abroad before your return trip.
Researching these rules is imperative before accepting any assignment. Sometimes you may be precluded from doing a job you do every year because the immunization shots you received are not on the WHO list. Consider how burdensome the requirements to enter a country are before you commit yourself to the assignment: testing and compilation of required documents could take too long or the process may be too expensive to justify such a short assignment. Before saying yes to more than one event, consider if you have enough time between 2 assignments in different locations. What will happen if you test positive at the first destination and you have to quarantine? What of you test positive at your last assignment and now you cannot go back home in time for another local assignment you already booked. We need to be very careful with our professional schedule as we must consider factors we never needed to ponder before the pandemic.
Once you clear the above, and before you take the assignment, make sure you check the following:
- Will the airline reimburse me or credit the cost of the ticket to my account if the trip gets cancelled or postponed due to the cancellation of the event, change on the foreign Country’s visitors’ admission policy, or if you tested positive for Covid before or during the trip? If so, how long will you have to use that credit before you lose the money, and how many times will the airline honor a cancellation of the same ticket for Covid-related reasons;
- Does your health insurance policy cover emergency medical and hospitalization expenses above if Covid occurs? If it does, will the terms of coverage differ from those that apply at home, such as deductible, copayments, maximum amount covered, etc.?
- Will you need a Covid insurance travel policy that covers medical and quarantine hotel stays while traveling abroad? Make sure it covers the countries you visit, there are no preexisting condition exclusions, it covers transportation by ambulance, and gives you enough coverage to pay for a hotel during your quarantine. Some countries are way more expensive than others. Shopping for Covid insurance coverage is difficult, many plans cover medical but not hotel stay; others offer little coverage for quarantine-related expenses, and others are more expensive because they cover things you will probably won’t need, like evacuation coverage, unlike the assignment is in a volcanic area or a small island;
- Does the country of destination offer medical services and quarantine stay free of charge? Some Countries do.
It is only after you consider all of these elements that you can truly decide to accept or turn down an in-person assignment abroad.
If you are taking the assignment, you will be doing the right thing if you:
- Book a plane ticket that is fully refundable if cancellation due to Covid-19 occurs;
- Book a first-class or business seat on the plane. This will keep you away from other passengers who may be unmasked, cough, sneeze, or spit. If your client does not want to cover the ticket, and you want to do the assignment, use frequent flyer miles to upgrade to one of the more desirable seats;
- If short flights occur (3-4 hours) abstain from eating or drinking anything on the plane. That way you will not need to remove the mask. In longer flights, make arrangements with the airline ahead of time so your meals are served before or after other passengers eat. First and business class seats give you enough privacy on wide-body airplanes for this to go unnoticed by others;
- Have disposable wet towels and hand sanitizer handy to clean your immediate area and to use before and after meals if applicable.
- Become a TSA Pre-check, Clear, or a Global Entry member so you can clear airport security through expedited lines, avoiding close and prolonged contact with other passengers;
- At the airport, stay at the airline club if possible; there are fewer people and there is a better chance to keep your distance from others. Because first-class and business seats let you board the plane before others, the time spent at general areas of the airport is brief.
- To keep socially distanced, get to the airport by car (your own, rental, taxi, Uber, or other single-passenger company) and avoid public transportation like train, subway or bus.
- Wear a N95 or KN95 mask at all times: From the moment you leave home until the time you close the door of your hotel room;
- Reserve a room at a contactless hotel so you can use your phone to check in, check out, and open your room. If your stay will be a week or shorter, ask the hotel not to clean your room so nobody but you enter. They can deliver fresh towels and toiletries daily upon request.
- If possible, ask for a room with a refrigerator and microwave so you have the option to have your meals in the room. Have food delivered to your hotel room;
- Ask for a hotel room with ethernet connection. By now you already know why we need this. Take your own ethernet cable and adapter in case you need them. Take your own headset so you do not use the ones in the booth.
- Obviously, request individual interpreting booths or large booths where you can stay distanced from your boothmate.
Before you sign a contract with your client, make sure it covers cancellations due to Covid-19 and a clause where the client assumes the risk of not having your interpreter services if you have to quarantine in that or other country or an authority denies you entry due to a pandemic-related issue. You must consult with already booked clients before accepting other travel assignments that could affect the service because of a Covid-19 related issue.
Finally, you have to prepare yourself for the emotional aspect of traveling to interpret in times of a pandemic. Airport clubs will be quiet and scarcely populated; if you are a frequent flyer, be prepared to learn some of the staff you knew for years may have died in the last 2 years, and be ready for the reunion with airport/airline/club staffers and flight attendants you have not seen for almost two years.
Be careful when you travel, but do not stay home unless public health policy dictates so. We need to reclaim our jobs as conference interpreters. Our clients need it, our markets need it, the profession need it, and for our own sanity: we need it.
Please leave comments or suggestions about this new travel adventure we are just starting in many parts of the world, and please, if you plan to comment against masking, public health, or science, please save your time as we will not post those comments.
November 22, 2021 § Leave a comment
November marks the beginning of the holiday season in the United States with its most important, and uniquely American, event: Thanksgiving. Interpreters worldwide will interpret speeches by Americans that will include Thanksgiving stories, dinner recipes, family traditions, and Black Friday shopping. Every year I try to share a different part of this celebration that, familiar to all my American colleagues, could be foreign and little-known to others.
This year I picked a topic even unknown to many Americans: The true story of those who gathered over four centuries ago in what we now know as the State of Massachusetts. We all know to a degree the traditional story of a British settlement in what Europeans called the new world; we have heard or read how these individuals who fled the old continent looking for religious freedom had to endure terrible weather, and were on the brink of starvation when a benevolent Native American tribe helped them by teaching them how to grow corn, and where to fish. It all culminated in a peaceful, joint celebration where food was shared. As you probably imagine, things were different in the real world.
The Pilgrims were the English settlers who arrived on the Mayflower and founded Plymouth Colony in what we today know as Plymouth Massachusetts. They gave this name to the settlement to honor the port from where they departed England: Plymouth, Devon. While in Europe, they were part of the Puritan separatist congregation known as the Brownists, who separated from the traditional Puritan Calvinists in the 17th century, arguing their congregations should separate from the state church, and fled religious persecution based on the Act of Uniformity of 1559 in Nottinghamshire, England. They first emigrated to The Netherlands, finding tolerance among the population of Holland where they followed the teachings of Robert Browne who argued true churches were voluntary democratic congregations, not whole Christian nations. They stayed in Leyden, The Netherlands, for several years until they secured the means to emigrate to America, frustrated by the Language barrier and uncomfortable with the “libertine” ways of the Dutch.
The decision to sail to America was not an easy one, there were fears that native people would be violent, there would be no source of food or water, that they may encounter unknown diseases, and that sailing across the ocean was very dangerous. They weighed their options and considered the Dutch settlement of Essequibo, now Guiana, but it was discarded for the same reasons they were leaving Holland. Another option was the Virginia Colony which was attractive because its population was British, they shared language, culture, and it was an established colony. It was discarded because they feared it would produce the same English environment they fled. They thought of the mouth of the Hudson River as a possible settlement, but the land was claimed by the Dutch who founded New Netherland. Finally, a royal patent was secured with the condition that the religion of the Leiden Group, as the Puritans were known in the British Court, were not to receive official recognition. They were told that a land grant north of the Virginia territory had been granted, and the new territory must be called New England. There were other concessions to the investors sponsoring the trip, and they finally left The Netherlands on board a small ship named the Speedwell. They arrived in Southampton where the ship was met by a second, larger vessel: The Mayflower. Unfortunately, by the time they reached Plymouth the Speedwell was deemed unfit to travel, so the Puritans left harbor with only one ship: the Mayflower. 102 passengers made the trip: 73 men and 29 women. There were 19 male servants, 3 female servants, and some sailors and craftsmen who would stay temporarily and then go back to England.
Once on land, the Puritans had several encounters with Native Americans who were familiar with Europeans as they had traded with other French and British Europeans in the past. Only 47 colonists survived the diseases contracted on the Mayflower. Half of the crew also died. The winter of 1619 was devastating. Bad weather ruined their crops and food was scarce. Survival of the settlement required drastic measures such as to request the help of these lands’ original residents: the Wampanoags. These Native Americans, motivated by their own schemes, agreed to help the Puritans providing needed food, water, and teaching them how to grow corn. The following year a good harvest saved the colonists and consolidated the colony. To commemorate the harsh winter of the year before, and to celebrate the brighter future, colonists and Wampanoags feasted together.
The name “Pilgrims.”
The first use of the word pilgrims for the Mayflower passengers appeared in William Bradford’s “Of Plymouth Plantation.” He used the imagery of Hebrews 11:13-16 about Old Testament’s “strangers and pilgrims” who had the opportunity to return to their old country but instead longed for a better, heavenly country. There is no record of the term Pilgrims being used to describe Plymouth’s founders for 150 years after Bradford wrote this passage, unless quoting him. The Mayflower’s story was retold by historians Nathaniel Morton (in 1669) and Cotton Mather (in 1702), and both paraphrased Bradford’s passage and used his word pilgrims. The first documented use of the term was at a December 22, 1798 celebration of Forefathers’ Day in Boston. Daniel Webster repeatedly referred to “the Pilgrims” in his December 22, 1820 address for Plymouth’s bicentennial which was widely read. Harriet Vaughan Cheney used it in her 1824 novel “A Peep at the Pilgrims in Sixteen Thirty-Six”, and the term also gained popularity with the 1825 publication of Felicia Heman’s poem “The Landing of the Pilgrim Fathers”.
Though meetings between European explorers and Native Americans tended to degenerate into bloodshed, the lure of trade was too enticing for either party to resist. Europeans sought furs, particularly beaver pelts, to sell back home. The Wampanoags, a nation living in what we now know as Massachusetts, wanted to pick through the strangers’ merchandise of metal tools, jewelry, and cloth. A number of them, including a man named Tisquantum, or Squanto, went to Europe when the vessels returned.
Wampanoags and other nations fell victim of disadvantageous deals with the colonists, sometimes were killed during hostilities or simple differences of opinion, and many died from diseases brought from the old world for which Native Americans’ lacked immunity. In 1614 Captain Thomas Hunt had double-crossed them and took 16 of them to Europe by force, among them an individual destined to play a major role as an interpreter during the First Thanksgiving in later years: Squanto. First, he was taken to Málaga where he spent some time, and probably learned functional Spanish, before convincing a merchant to take him to London where in 1618 he ran into Captain Thomas Dermer. By then Squanto spoke English and convinced Dermer to take him back to America on his next trip.
The Wampanoags were deeply divided over what to do, given the enslavement, murder, and disease that Europeans had inflicted on them. Chief Ousamequin favored cultivating the English as military allies and sources of metal weaponry to fend off the Narragansett nation to the west, who had escaped the epidemic and were using their newfound advantage in strength to reduce the Wampanoags to tributaries. In later years, Ousamequin acknowledged that he would have peace with the English because “he has a potent adversary in the Narragansetts, that are at war with him, against whom he thinks we may be of some strength to him, for our pieces (guns) are terrible to them.” Ousamequin also seems to have believed that the English had weaponized disease, which he hoped to put to Wampanoag use. At one point he asked the English to send the plague against another Narragansett leader whose territories bordered the Wampanoags’.
Many Wampanoags disagreed with Ousamequin. Some attributed the epidemic to a curse put on them by a shipwrecked Frenchman whom they had held as a slave. This Frenchman had admonished the Indians “that God was angry with them for their wickedness, and would destroy them, and give their country to another people.” Several Wampanoags feared that the Pilgrims were conquerors of this prophecy and therefore favored cutting them off. Others saw the Pilgrims as belonging to the same class of men slaving and slaughtering their way along the coast.
A noble Wampanoag named Corbitant conspired with the Narragansetts to unseat Ousamequin and destroy Plymouth. It took an English military strike orchestrated by Ousamequin to snuff out this fire. A year later, Ousamequin warned Plymouth that Wampanoags from the Vineyard and Cape Cod were plotting with the Massachusett nation to attack Plymouth. He stopped these plans by directing an English attack, this time against the Massachusett. It was his way of warning Wampanoag dissidents they would be next if they continued to undermine his leadership.
The First Thanksgiving was the fruit of a political decision on Ousamequin’s part. Politics played a much more important role in shaping the Wampanoag-English alliance than the famous feast. At least in the short term, Ousamequin’s league with the newcomers was the right gamble, insofar as the English helped to fend off the rival Narragansetts and uphold Ousamequin’s authority. In the long term, however, it was a grave miscalculation. Plymouth and the other New England colonies would soon conquer Ousamequin’s people, just as the Frenchman’s curse had augured and just as the Wampanoags who opposed the Pilgrims feared that they would.
Despite all good and all terrible consequences of the colonization of Massachusetts, Thanksgiving Day, as we understand it now, four centuries later, has become a day of peace, family, and sharing. Because it is a lay celebration, it is the most democratic holiday in the United States, held universally across all cultures in all 50 States. Have a Happy Thanksgiving!
November 11, 2021 § 2 Comments
We take this time of the year to express our gratitude and to honor those who serve or served in the Armed Forces. This year, our thoughts and actions must go beyond the brave women and men who serve our country. We need to include our fellow interpreter and translator colleagues who resettled, or are resettling from Afghanistan.
I understand many interpreters and their families are still trying to leave Afghanistan. Their lives are in terrible danger and we must never forget our commitment as allied forces to protect them and bring them to a safe place. I am also aware of the colleagues and their families currently staying at military bases around the world waiting for the day when they will be relocated to a western country. These interpreters, translators and their relatives deserve our help until no one is left behind.
Today I focus my attention on another group of colleagues that grows everyday all over the world: The Afghan interpreters who have resettled in western nations and are facing the daunting challenge of starting a new personal, professional, and family life in a place with a different culture, language, climate, population, and economy.
The plight of Afghan conflict zone interpreters does not end when they land in America, Australia, the U.K., or any other allied nation. In many ways it gets more complicated. Although their lives are not in danger anymore, they now face an unknown society for the first time, and they do it for the most part alone. All countries receiving interpreters assist them with temporary services and financial help, but the help is not permanent. The interpreters need to learn how to survive in countries where individuals are on their own often. In the United States, Afghan interpreters get from the United States Committee for Refugees and Immigrants (USCRI) a one-time stipend of $1,200.00 U.S. Dollars per person (adults and children receive the same amount). Said amount must be used within 90 days. Local authorities, other federal agencies, NGOs, religious organizations, provide additional help with money, housing, clothes, food, and assistance on learning how to get a job, rent a house, buy groceries, get their children enrolled in school, gain access to healthcare, mental health services if needed, and civics; everything from learning English (or the language of the country where they resettled) to how to open a bank account, pay the electric bill, or use a microwave.
In America, qualifying adults can get monthly refugee cash assistance in amounts that depend on the household size, but a single adult gets about $415.00 U.S. Dollars a month for the first 4 months; then, the assistance goes down to a little less than $200.00 per month, and it can decrease even more depending on the income the resettled refugee is earning by then. All assistance is temporary as these interpreters are expected to get a job and support themselves and their families.
Support service providers’ goal is to get them gainfully employed as soon as possible; so, most of these colleagues end up doing manual labor, even if they have professional education. This is where interpreters, and their professional associations from the host countries need to help.
We need to understand some of the Afghan interpreters were really supporting our armed forces as bilingual cultural facilitators; they may not be ready or may not even want to make a living as interpreters or translators, but many are professionally trained as physicians, nurses, engineers, or school teachers. We could give them orientation as to what is needed to practice their profession in their new countries. I have no doubt bilingual nurses, doctors and teachers will be needed to meet the needs of the rest of the refugees.
There are also many conflict zone interpreters with the gift and interest to professionally interpret. These empiric interpreters would easily make a living as community interpreters, working as court, healthcare, or school interpreters everywhere Afghans are resettled.
Afghan interpreters and translators must understand they could have a bright future if they are willing to learn. Professional interpreters, translators, and associations can guide them in their efforts to get a formal education as an interpreter, or to get a court or healthcare interpreter certification, license, or accreditation. Once the honeymoon ends, and it will, unless they get prepared, to work in the west, these Afghan refugees will be considered interpreters no more.
There is more we can do to help those who pursue a career as interpreters or translators: We can suggest they settle in big urban diverse population centers with an established Afghan community, where they will not only find more work, but they will also avoid discrimination. We can suggest they contact their religious organizations and mosques as part of the process of integration into their communities; and yes, we should warn them about language service agencies who will try to hire their services for a very low pay when in fact, due to the complexity and short supply of their languages, they should be top income earners. Both, Afghan interpreters and society need to understand these colleagues need our help as much as those they will be hired to interpret for, and all organizations and individuals must have the decency to abstain from asking interpreters and translators to work for free or at a discounted fee. This may be the best help we can offer them as a profession. Please share these ideas with your colleagues and professional associations. Figure out a way to help our newly-arrived colleagues treating them with respect, and protecting them from abusive members of society that will try to take advantage of them.
October 27, 2021 § 1 Comment
In our globalized world, this time of the year interpreters everywhere encounter references to the American celebration of Halloween, not an official holiday in the United States, but the second-most broadly observed event in the country after Thanksgiving.
Unlike other cultures elsewhere in the world, the American Halloween has no religious context the way All Souls Day and All Saints Day in Europe. It is not about remembering and honoring the dead like Obon in Japan or Day of the Dead in Mexico and other countries (Belize, Bolivia, Brazil, Costa Rica, Ecuador, Guatemala, Peru, and the Philippines). There is no praying, washing gravesites, or setting special altars. Just like Thanksgiving, American Halloween is a secular celebration. Unlike the other events I have mentioned, it includes everybody in the country. Although the “official” day of Halloween is October 31, it is really a season, not just a single day when adults hold costume parties, very popular centuries ago, but scarce in the 21st. century. It is also an event for children to dress-up as famous and infamous characters, real and fictitious, and go door to door asking for candy with the formulaic question: “trick or treat.” Because of its Celtic origin, the festivity is understood as scary, but this is not the case; children and adults dress as movie and mythical monsters, but they also dress as heroines and heroes, angels, movie stars, animals, food, and even politicians!
People eat “scary” food, watch “scary” movies, read “scary” stories, and decorate their homes with ghosts, vampires, spider webs and pumpkins, but it is in the spirit of celebration. There is no fear, sadness, religion, or evil motives behind the festivities. It is an unusual event, and it is very American, but it was not always that way.
The word Halloween (sometimes spelled Hallowe’en) is short for All Hallow Even (All Saints’ Eve) and it was first used in the 18th. century (Merriam-Webster Dictionary) and it is believed it has its origins in the Celtic festival Samhain, when ghosts and spirits were believed to be abroad (Oxford Dictionary) held to celebrate the changing of the seasons from light to dark, which usually happens in the northern hemisphere around November 1. As part of the celebration, people would light fires, dress in animal costumes, and tell each other’s fortunes.
Everywhere they settled, early Christians tried to get rid of this pagan celebration and replaced it with a religious day. Pope Gregory III erased Samhain, and instituted All Saints’ Day on November 1, a celebration of Christian martyrs and saints. He also established All Souls’ Day for the remembrance of the souls of all dead on November 2. Later, All Saints’ Day became All Hallows Day, and the day before, October 31 became All Hallows Eve which evolved into Halloween.
When Europeans arrived in what is now the United States, they brought their traditions with them, including the celebration of Halloween. Influenced by many cultures and traditions, Halloween in the American colonies changed. All Hallows Eve became a time to party to celebrate the harvest. Many continued the European tradition of lighting fires, dressing in costume, and tell scary stories from the old world.
By mid-19th. Century, Irish immigrants arrived in the United States and they brought their own Halloween traditions, including dressing in costumes, asking their neighbors for food and money, and pulling pranks in the evening. Americans did the same thing and it eventually turned in what we now know as “trick or treating.” In 1820 Washington Irving’s short story, “The Legend of Sleepy Hollow,” became one of the first distinctly American ghost stories centered on the holiday.
By the 1920s pranks had become expensive and costly in the big cities, and for this reason, cities and towns organized family-oriented Halloween celebrations. Once candy manufacturers released special Halloween-themed candy, modern “trick-or-treating” was born.
Besides “trick-or-treating,” the other main tradition of American Halloween is the carving of pumpkins into faces with a candle (now sometimes battery-operated) inside. The Irish brough the tradition to the United States almost 200 years ago. They carved Jack O’ Lanterns out of turnips as pumpkins did not exist in Ireland. This custom comes from the legend of “Stingy Jack and the Jack O’ Lantern.”
Stingy Jack was an old drunk who played tricks on everyone, even the Devil himself. One day he was at his favorite pub drinking with the Devil who offered to buy Jack a drink in exchange for his soul. The Devil turned into a coin to pay for the drinks, but Jack stole the coin and put it in his pocket where he kept a cross, this prevented the Devil from changing back. Finally, Jack agreed to free the Devil after he agreed to wait before taking his soul. Years later, Jack ran into the Devil by an apple tree. When he saw Jack, the Devil wanted to take his soul right there. To buy some time, Jack asked the Devil to climb up the tree and get him an apple. As soon as the Devil was up in the tree, Jack trapped him by placing crosses all around the tree. Then Jack made the Devil promise he would not take his soul when he died.
Many years later, Jack died and arrived at the gates of Heaven. Saint Peter knew who he was and because of all the bad deeds he did during his life, Jack was denied entry. With no other choice, he turned around and went down to Hell. The Devil was at the gate and he was very surprised when Jack asked him to let him in. The Devil true to his word, told him he had to keep his promise and denied Jacks request. Confused and sad, Jack was left to pace in the darkness between Heaven and Hell. As he was walking towards eternal darkness, the Devil felt sorry for him and gave him an ember from Hell’s fire to help him light his way. Jack had a turnip, his favorite food, with him; he hollowed up the turnip and placed the ember inside. From that day onward, Jack roamed the earth without a resting place, only with the turnip to light his way. The Irish called the ghost “Jack of the Lantern,” later abbreviated to “Jack O’ Lantern” as we know him today. When the Irish got to America, they discover it was easier to hollow pumpkins than turnips, and that is how this American tradition was born. Halloween as we know it today, is one of our oldest holidays and an important part of the American culture. Next time you are interpreting during this holiday season, and an American speaker brings up Halloween, you will be better prepared to do your rendition. To all my friends and colleagues in America, and everywhere in the world: Happy Halloween!
October 6, 2021 § 8 Comments
I am about to share a personal experience with a client that, in my opinion, has value. I understand what you are about to read may upset some of you. I do not write it to offend anybody. I just ask you to read the post until the end, and reflect on the words of this client who should remain anonymous although he knows of this article.
During one of the in-person interpretation jobs I have done during the pandemic I had the opportunity to meet a very interesting individual who is now my client. It all started with an email asking for my availability for an in-person conference after indoor activities, observing all public health security measures, were allowed again. We exchanged a few emails, signed a contract and two weeks later I was at the venue some five hours before the event.
As soon as I arrived, I noticed the portable booths were not installed in a place convenient to the interpreters so I approached the person who seemed in charge of preparations. I explained we needed to move the booths and asked them to do so. I was told they would do it as there was plenty of time before the public arrived, but they needed the “go ahead” from their boss due in the building any minute. I waited for about fifteen minutes before the boss arrived.
He immediately approved the change and asked me if we could spend a few minutes talking about my services. We moved to an adjacent room and over a cup of coffee we talked for over an hour. He told me they had held two events remotely in the past twelve months and they were excited to be back face to face. I asked if they had interpretation for those two events and he explained they had hired a company to interpret, but he was not sure he wanted to continue working with this business, so he went shopping for interpreting services and found me. I listen to what he had to say about his company and his expectations for the interpreter team; next, instead of wasting his valuable time teaching him we are interpreters, not translators, or explaining to him why interpreting is so difficult (I have never met a lawyer or a physician who explains how tough Constitutional Law is, or how sophisticated is human physiology), I asked a lot of questions to have a better picture of their needs and that way decide how to support their events better.
He shared that the interpretation had been average but not what they expected. He told me at some point the interpreters seemed confused and the audience complained about sound quality and rendition. He told me who he hired and he also said the interpreters were working from abroad. He was surprised the interpreter team was not based in the United States. I explained how many agencies and platforms are using interpreters based somewhere else as this reduces their costs and increase their profit. I told him we had the same problem before the pandemic as some agencies would bring interpreters from overseas, often without getting a work visa, arriving in the country on a tourist/business visitor visa (B1/B2) or as part of a Visa Waiver Program (VWPP) if they were from a country covered by it. When entering the country, they would not disclose the purpose of their visit to the authorities. These interpreters would work for a lower fee, stay two or three in the same hotel room, and work under conditions American interpreters would not accept. I told him how these interpreters, many more of them now, hired by direct clients, language services agencies, or remote interpretation platforms (through their chosen business model to appear as if they were independent from the hiring entity) are now doing distance interpreting from developing markets, working for fees lower than interpreters in developed markets, and under conditions inacceptable in Western Europe and the United States such as longer hours, interpreting solo, working without previous dry runs, and with no legal protections.
The client, a top-level executive of a major corporation, paused for a minute and added: “You know, I am in a business where many follow the same practice. They hire people who are in the United States without a legal immigration status, pay them little, and offer them zero benefits. It is illegal, but they do it anyway because it is profitable. They argue Americans would not do farm, construction, or hospitality work, and they are right. Nobody in their right mind would work under such conditions. They take advantage of these immigrants because they know they need the money to send back home…”
I was about to agree with his words when he continued speaking: “…I see the same thing now. These interpreters don’t come to our country. They remain in Latin America or Eastern Europe, but they are treated the same, and for the same reasons. That is wrong. I am glad I had this chat with you because from now on we will only hire interpreters who live in the United States. That is what we do with our employees, everybody needs to have papers to work here…”
I told him I have nothing against my colleagues abroad, I explained many are excellent interpreters, and I have no problem working remotely with them as long as they do not accept lower fees or sub-standard working conditions by Western World standards. I finished my conversation telling him I hoped he would be happy with the interpretation service we were about to provide, and asked him to please hire me time and again for in-person and distance events where only U.S. based interpreters, or interpreters abroad working for the same pay and conditions as those in the country would work.
That evening after the event, I thought of my new client’s words. I was happy he understood our situation as interpreters in the industrialized world, and I reflected on how I had never seen what he just showed me: Those who hire interpreters abroad do it because our colleagues agree to take little money and poor work conditions with no benefits or legal protection. These industrialized world direct clients, agencies and platforms are hiring people who could not work in the United States or Western Europe if the events were held in-person, because when working remotely they can get away with their practice of paying low fees, offering remote solo assignments, asking interpreters to work many hours remotely, not paying royalties when profiting from recorded interpretations of events, and providing no legal protection if a work-related injury occurs, such as temporary or permanent disability due to acoustic shock for example. All of our colleagues in these countries, many first-class interpreters, need the money, more so now because of the pandemic, and those hiring them are maximizing their profits by taking advantage of such circumstances. When questioned about these practices, some of these entities argue that a lower fee may not be considered appropriate in the U.S. or Western Europe, but in the countries where these interpreters live it is good income. “It is good for them.” That explanation is demeaning as it is telling our colleagues: “We know you know we dine at Three-Michelin Star restaurants, but McDonald’s is good enough for you.” Conference interpreters and those community interpreters in unregulated fields are at a higher risk of this exploitation than community interpreters who require a certification or license to work like court and healthcare interpreters. My client made me think and notice certain things I had not paid attention to before, such as the permanent recruitment campaign by some of these entities in the developing world while nobody is doing a thing to stop it. In my case, I got two benefits from my conversation with this client: I now explain to clients, colleagues and students the ugly side of these practices, and I got a solid, good new client who has hired me on another two occasions after that first event. I now ask you to share your thoughts, and please do not send comments defending the agencies or platforms. Unlike most interpreters, they have their own media outlets to do so.
September 9, 2021 § 4 Comments
On May 15, 2021 the Certification Commission for Healthcare Interpreters (CCHI) released a study suggesting that an English-to-English exam might solve the shortage of healthcare interpreters in what they call “languages of lesser diffusion,” meaning languages other than Spanish, Arabic or Mandarin. The reason for this “sui-generis” affirmation is very simple: developing actual interpretation exams to test candidates on simultaneous and consecutive interpreting, and sight translation in both: source and target languages would be too expensive and therefore not profitable. Interesting solution: examine candidates’ English language skills (reading comprehension, medical concepts, fill-in the blanks, and what they consider can show the candidate’s “potential correlation with overall interpreting ability”: “listening comprehension.”) An English only exam will catapult an individual into an E.R. to perform as an interpreter without ever testing on interpretation!
What about native English speakers, who in the study scored an average of 87.9% compared to non-native speakers, who scored an average of 76.6%? No problem, says CCHI; passing score is 60% and Spanish language interpreters will continue to take the interpretation exam already in existence. I suppose the expectation might be that people who speak other “languages of lesser diffusion” in the United States have a higher academic background and their English proficiency is higher. Another point that makes this “solution” attractive is that most interpreter encounters in hospitals, offices and emergency rooms involve Spanish speakers, which brings the possibility of lawsuits for interpreter malpractice to a low, manageable incidence. I would add that many people needing interpreting services will not even consider a lawsuit because of ignorance, fear or immigration status. The good news: CCHI concluded that although this English-to-English exam option “is a promising measure…(it)…requires additional revision and piloting prior to use for high-stakes testing.” (https://slator.com/can-a-monolingual-oral-exam-level-the-playing-field-for-certifying-us-interpreters/)
Reading of this report and the article on Slator got me thinking about the current status of healthcare interpreting in the Covid-19 pandemic. How long will the American healthcare system ignore that the country is everyday more diverse and in need of professional, well-prepared healthcare interpreters in all languages? The answer is difficult and easy at the same time.
A difficult answer.
It is difficult because we live in a reality where every day, American patients face a system with very few capable healthcare interpreters, most in a handful of language combinations, and practically all of them in large and middle-sized cities. The two healthcare certification programs have poor exams. One of them does not even test simultaneous interpreting, and the other tests a candidates’ simultaneous skills with two 2-minute-long vignettes (one in English and the other in the second language). Consecutive skills are also tested at a very basic level with four vignettes of twenty-four 35 or fewer-words “utterances” each. It is impossible to assess somebody interpreting skills with such an exam after just 40 hours of interpreter training. (https://cchicertification.org/uploads/CHI_Exam_Structure-Interface-2020.pdf).
Except for those interpreters with an academic background or prepared on their own because they care about the service they provide, the current system provides a warm body, or a face on a screen, not a healthcare interpreter. Because the motivation is a robust profit, it is conceived and designed to protect the interests of insurance companies, hospital shareholders, and language services agencies. It has been structured to project the false impression these entities are complying with the spirit of the law; It is not designed to protect the physician or the patient.
In 1974 the United States Supreme Court ruled that failing to provide language support for someone with limited English proficiency is a form of discrimination on the basis of national origin (https://www.federalregister.gov/documents/2000/08/30/00-22140/title-vi-of-the-civil-rights-act-of-1964-policy-guidance-on-the-prohibition-against-national-origin). The ruling was later broadened and implemented by the Americans with Disabilities Act (ADA) (https://www.ada.gov/effective-comm.htm) and the Affordable Care Act (ACA) commonly known as “Obamacare.” (https://www.hhs.gov/sites/default/files/1557-fs-lep-508.pdf) This legislation specify that healthcare organizations must offer qualified medical interpreters for patients of limited English proficiency and those who are deaf or hard of hearing.
An easy answer.
Despite the reality we face, the answer to the question above is easily attainable because the healthcare industry has immense financial resources and a system that lets them capture money at a scale no other industry can.
The healthcare sector deals with the lives and quality of living of all individuals present in the United States. Their reason to exist is to save lives, not to produce ever-growing dividends to its shareholders every year. This is an industry that spends unimaginable amounts of money in medical equipment, state-of-the-art technology, physicians, surgeons, nurses, therapists, researchers, attorneys, and managerial staff salaries. New expensive hospitals, medical office buildings, clinics, laboratories, and rehab centers are built all the time. This industry can spend top money in those sectors because it is good for business. It is an investment that produces a profit. I am not even scratching the surface of these expenses, but even if we ignore the money spent in food, gear, vehicles (land and air), utilities, clerical staff, janitorial staff, and medical aide positions, we can safely conclude this is an industry that knows how to spend money when an expense is viewed as an investment that will produce a financial benefit.
Designing good medical interpreter exams in many languages is expensive, paying professional-level fees to healthcare interpreters will cost money, managing a continuing education program will not be cheap, but the healthcare sector cannot cry poverty. They have the funds to do it. It is incomprehensible how a business that bankrupts its patients after one surgery or a chronic disease can argue with a straight face, they can only pay 30 to 50 dollars an hour to a medical interpreter. This is an industry that charges you fifty dollars for a plastic pitcher of water or twenty dollars for a box of tissue they replace every day.
Quality interpreting, and living up to the spirit of the law, cannot happen when an organization spends money to look for shortcuts such as testing English-to-English in an interpreting program. Only the promise of a professional income will attract the best minds to healthcare interpreting. Current conditions, including low pay, an agency-run system, and searching for shortcuts to go around the law will never produce quality interpreters.
If those deciding understand good professional healthcare interpreters are an investment as valuable as good physicians, surgeons and nurses, the solution can begin immediately. Designing and administering a quality interpretation exam will take time, getting colleges and universities to start interpreting programs that include medical interpreting will not be easy, but there are steps that can improve the level of interpreting services right away.
A higher pay, comparable to that of conference interpreters will immediately attract top interpreters in all languages, at least temporarily or part-time to the field. Many top interpreters see the need for quality services during the pandemic, and they feel a need to help, but they have to make a living and healthcare interpreter fees do not meet the mark.
Instead of thinking of English-to-English exams to create an illusion they are forming interpreters, stakeholders should recruit native speakers of languages where interpreters are hard to find, but they must stop looking for “ad-hoc” interpreters in restaurant kitchens and hotel cleaning crews, and start talking to college students and professors, to scientists and physicians from those countries who now practice in the United States. With current technology, hospitals should look for their interpreters among the interpreter community in the country where a language is spoken and retain their services to interpret remotely, instead of opening massive call centers in developing countries, using the technology to generate a higher profit instead of better quality.
Hospital Boards must find the money and allocate it to interpreting services. In these cases, such as Medicaid and others, the cost of interpreter services should be considered an operating expense. Insurers do not reimburse for nursing and ancillary staff. Hospitals and practices pay their salaries.
Payers may also benefit by covering interpreter services. Although data are limited according to the Journal of the American Medical Association Forum, studies suggest that when physicians struggle to communicate with patients, they are more likely to order unnecessary tests and treatments. This not only puts patients at increased risk, but also directly increases payer spending. Limited English proficiency patients may need care more frequently or seek treatment in more expensive settings, such as the emergency room, when they cannot communicate with primary care providers. Similar to insurers in fee-for-service arrangements, risk-bearing provider groups in alternative payment models face a similar incentive to curtail unnecessary or wasteful utilization. Poor interpreting services will also result in malpractice lawsuits against hospitals, language service providers, insurance companies and medical staff. In the long run, by far, this makes investing in quality interpreter services and interpreting education/certification programs a smaller expense. “Paying for interpreter services, from cost-based reimbursement, to their inclusion in prospective payment models, to insurer-led contracting of remote interpreters, would not only address the disparities exposed by the pandemic, but also help support practices facing financial peril due to the pandemic.” (https://jamanetwork.com/journals/jama-health-forum/fullarticle/2771859) It is time to grow up and stand up to the stakeholders in the healthcare sector; it is time to unmask the real intentions of language service providers who take advantage of often-poorly prepared interpreters to get a profit. It is time to have a serious healthcare interpreter certification exam that really tests the candidate’s interpreting skills. We need university and college programs, and a different recruitment system led by hospitals and insurance companies not multinational interpreting agencies, or ill-prepared small local players. Interpreters cannot be made in 40 hours and we can’t have newly trained interpreters learning at the cost of real patients’ safety. The pandemic showed us the importance of healthcare interpreting, let’s seize the opportunity to professionalize it.
August 9, 2021 § 10 Comments
There has been some misleading information on line about the income Spanish court interpreters can make in the United States once they are certified at the federal level. This is motivated by the apparent dates for the next certification exam; and I refer to these dates as “apparent” because, not surprisingly, there is no official information, notice, or update on the website of the Administrative Office of the United States Courts (AOUSC). This is not unexpected as lack of accountability kept in office the same people behind the last fiasco.
As a marketing strategy, some exam preparation vendors have said, or at least implied, that federally certified court interpreters make $418.00 U.S. dollars per day, which multiplied by 5 days a week gives you $2,090.00 U.S. dollars per week; and this amount, times 52 weeks in a year is $108,680.00
The daily fee for a federally certified court interpreter is correct. Federal District Courts must pay freelancers said amount when retained for a full-day of work in court. “Unfortunately,” this is the daily fee for freelancers, and independent contractors are not staff interpreters, they do not work for the courthouse 40 hours a week; they are only asked to work when needed, perhaps several times in a month in a “good month,” and usually they are retained for half a day, at the official fee of $226.00 U.S. dollars, not $418.00
Frequency depends on the caseload, but it also depends on other factors such as the place where the interpreter is physically located, the number of certified interpreters in the area, and other criteria developed by each one of the federal districts. A good portion of this interpreter requests are not to work in court, but to assist attorneys from an existing panel, appointed to represent indigent defendants in federal criminal cases, in terms of the Criminal Justice Act, commonly referred to “CJA attorneys.” These interpretation services are paid at the same federal fees approved for court services above, most of these assignments are for half a day, and to be paid, interpreters must do some paperwork, ask the panel attorney to approve and file the invoice, wait until the lawyer gets around to do it, and then wait for the court to pay. In some districts the wait could be substantial.
Unlike state courts, there are few trials in federal court, even fewer that require interpreters, and most scheduled trials end up cancelled because the defendant enters into a plea agreement. In these cases, interpreters often get no money because of the advanced notice of cancellation, and in others, when there is a last-minute cancellation, interpreters get paid for just a few days, even had they set aside weeks for a lengthy trial that is no more.
Lengthy trials are paid as full days, and sometimes interpreters make an important amount of money, but traveling to another city for a federal trial can be tricky. The district court will reimburse all travel and lodging expenses incurred by the interpreter; the key word is “reimburse.” Interpreters have to buy fully-refundable plane tickets, paying for expensive tickets since “airline specials” are not fully refundable and carry many restrictions unacceptable to the federal government. Interpreters also pay for their hotel rooms (here they catch a break because they must get the hotel’s federal employee rate considerably lower that a regular fare) their ground transportation, and all of their meals. The courthouse will reimburse all the expenses after reviewing all invoices submitted by the interpreter, but reimbursement could take several weeks and even months (usually longer that a credit card payment cycle). Many interpreters turn down this out-of-town trial assignments. They cannot afford to advance such amount of money.
Some of you may be thinking: Why should I get certified then? The answer is, because interpreting in federal court pays better than most state courts, and it definitely pays better than most abusive agencies. The important thing is to understand what the federal certification is good for.
If your expectations are to make a high income by working for the federal court system as a freelancer, then you have to reconsider your options and think about applying for a staff court interpreter position in a federal courthouse. But if you value your freedom as an independent contractor, and you have professional plans beyond interpreting the same subjects for the same judges for the rest of your career, then you have to understand the federal certification credential is helpful when you know how to use it.
First, as a newly certified interpreter, you will gain a lot of experience. This is extremely valuable when you start as an interpreter and recognize when it is time to move on. By going to interpret at the federal courthouse, you will meet attorneys (not federal public defenders or CJA panelists) from big law firms who will hire you as your direct clients. Most of the law firms I am referring to practice civil litigation and corporate law. Working for these clients will eliminate most of your competitors, as most interpreters stay with criminal courthouse work. It will also challenge you to be a better interpreter as cases are varied and usually more complicated than criminal trials. You will also meet the attorneys’ clients, many multinational businesses and Fortune 500 companies, and they will become your clients for non-legal matters where they may need interpreting services.
If you stay in criminal law because of personal reasons, you can also target the big criminal law firms that handle private clients, among them businesspeople and celebrities that could end up as your clients. If you cannot gain access to these law firms and their clients at this time because of your lack of professional experience or due to your physical location, the federal certification will let you work with the United States Attorney where you can negotiate your fee and work conditions without being limited to the official federal fees (as with the court, CJA attorneys, and federal public defenders).
Working as a freelance certified interpreter in federal court is a great back-up income strategy. Sometimes, direct clients will be scarce. When this happens, contact your federal courthouse and offer your services. They may ask you to work on a day you have nothing scheduled. Under those circumstances, it is better to work for the federal full-day or half-day fee than state court fees, or abusive agencies. Just make sure when you work in federal court you act as a consummate professional, do your best work, and be courteous to all. Courthouse interpreter coordinators will appreciate the work you do, and will understand you are not always available because you are constantly looking for ways to be a better interpreter and move up in the profession.
I hope you now understand better what to expect from a federal court interpreter certification, its potential income and possibilities; and how, when done wisely, it can help you grow as a professional interpreter. You must get certified. Please feel free to share your comments with the rest of us.