The “must attend” conferences of 2019.
January 24, 2019 § 3 Comments
Dear Colleagues:
2018 was a great year for many of us. Many of you developed professionally and became better at what you do. I congratulate you for that important achievement; unfortunately, competitors are still out there, languages are still changing, technology continues to improve, and clients (agencies or direct corporations) will pay for what they need but are looking for the best service at the best price. The question is: How do we adapt to reality, keep up with technology, and improve our service? The answer is complex and it includes many issues. Like every January, at the dawn of a new year, the time for planning activities, and programming agendas, we will concentrate on one of them: Professional development.
It is practically impossible to beat the competition, command a high professional fee, and have a satisfied client who does not want to have anything to do with any other interpreter but you, unless you can deliver quality interpreting and state-of-the-art technology. We need to be better interpreters. We must study, we must practice our craft, we should have a peer support network (those colleagues you call when in doubt about a term, a client or grammar) and we must attend professional conferences.
I find immense value in professional conferences because you learn from the workshops and presentations, you network with colleagues and friends, and you discover what is happening out in the very competitive world of interpreting. Fortunately, there are many professional conferences all year long and all over the world. Fortunately (for many of us) attending a professional conference is tax deductible in our respective countries. Unfortunately, there are so many attractive conferences and we must choose where to go. I understand that some of you may attend one conference per year or maybe your policy is to go to conferences offered near your home base. I also know that many of you have professional agendas that may keep you from attending a particular event even if you wanted to be there. I applaud all organizations and individuals who put together a conference. I salute all presenters and support staff that makes a conference possible, and I wish I could attend them all.
Because this is impossible, I decided to share with all of you the 2019 conferences I am determined to attend. In other years I have attended more conferences than the ones on my list, last-minute changing circumstances and personal commitments let me go to events I had not planned to attend at the beginning of the year. Besides great content and first-class presenters, when I attend a conference, I consider other elements that, in my opinion, are as relevant as content and presenter quality. I do not attend conferences organized by entities (individuals or agencies) who strategically put together great content and top-notch presenters to attract interpreters for the purpose of directly or indirectly recruit them to work for low fees and deplorable work conditions. I do not go to conferences organized, or partly organized, by individuals or agencies well-known for paying low fees and treating interpreters as medieval serfs or commodities in their so-called “industry”. With one exception (and you can discover the reasons) I do not participate in conferences with side shows such as trade shows and corporate members who directly oppose the interests and well-being of professional interpreters and translators; and you will never find me at events co-sponsored by entities (individuals or agencies) who are attempting to create a favorable image in new markets to enter said markets and lower the standards by imposing their practices in the new countries they intend to profit from. My money will not go to these corporations and individuals, regardless of the show they bring to town. I will not do it.
As of today, the conferences I plan to attend this year are:
The First Africa International Translation Conference in Nairobi, Kenya (February 8-9). I will attend this conference because I want to be part of history and support the tremendous efforts of our often forgotten African colleagues. They have put together a program with excellent presenters, interesting topics, and the potential of networking with so many colleagues that do not go to many events in Europe or the United States. If you are an interpreter, translator, proof-reader, linguist, teacher, or you just love languages and cultures, this is an event you need to attend.
The Institute of Translation and Interpreting (ITI) Conference in Sheffield, U.K. (May 10-11). The ITI conference is the biggest professional conference for interpreters and translators in the United Kingdom. This event does not happen every year, and the two-year wait is worth it. Those who live in the United States should travel to Sheffield and hear presenters who do not travel to the events in the Americas. The conference will have a track dedicated to interpreting issues. You can also enjoy the invaluable experience of learning about the problems our colleagues are facing across the Atlantic, and hopefully learn from the strategy they resorted to solve a problem that could be similar (sometimes identical) to a situation we may be fighting in the United States at this time. I hope to see many of my American and European friends and colleagues at this event.
The National Association of Judiciary Interpreters and Translators (NAJIT) Conference in Nashville, TN (May 17-19). Because of the size of the event, and its content, NAJIT offers the premier conference for judiciary interpreters and translator, in the United States, and I dare to say anywhere. This event covers legal interpreting from all angles: court, out of court, ethics, business, domestic and international, and many others. It also deals with legal translation and transcription topics no other conference covers. The association went through a bumpy ride that in my opinion affected its credibility and ability to represent the common professional interests of the legal interpreter and translator community, but after a successful election, and with a new Board, that is now in the past. I am looking forward to a great conference in one of the most spectacular cities in the United States.
Quinto Encuentro Internacional de Traductores dentro de la Feria Universitaria del Libro (FUL) in Pachuca, Mexico (August 30-31). I have attended this conference from its inception and it is bigger and better every year. This conference centers on a topic every year and 2019 will offer interpreting and translation workshops and presentations related to human rights. I like this event because of the many students from several Mexican States. Most conferences are attended by professional colleagues with years of experience, but this “encuentro” is attended by bus loads of translation, interpreting, and other language-related colleges and universities from the hone-state of Hidalgo and surrounding States. It is also known for its broad coverage of issues rarely covered by other conferences such as indigenous languages, political rights, and others. The conference takes place within the International University Book Fair (FUL) and this gives it a unique atmosphere. If you live in Mexico, I encourage you to attend this event.
American Translators Association ATA 60 Conference in Palm Springs, CA (October 23-26). Every year, the American Translators Association puts the biggest show on earth. More presentations to choose from, more attendees, and a great chance to see old friends and make new ones. Besides the content of its presentations and workshops, this conference includes other events I am not a fan of under the same roof: they do a trade show and provide a space for many multinational agencies to approach and convince interpreters and translators to work for laughable fees and conditions. These sore spots should not keep professional interpreters from attending the honest academic portions of the event. To take advantage of the conference without being exposed to the many predators that attend every year in agencies, vendors, and “well-intentioned colleagues”, I pick my activities carefully, never losing sight of those in attendance who want to destroy our profession and turn it into an industry of commodities. With that warning, and despite the difficulties to reach Palm Springs for most of our colleagues from around the world, go to Palm Springs and enjoy the conference, vote for Board members who do not put corporate members over individual interpreters and translators, and have a great time with your friends.
XXIII Translation and Interpreting Congress San Jerónimo (FIL/OMT) in Guadalajara, Mexico (November 23-24) Every year the Mexican Translators Association (OMT) puts together a magnificent program featuring well-known presenters from all over the world. Coming from a very successful sold-out XXI Congress, the 2019 edition will have workshops and presentations in varied, useful, and trending topics. This is the activity to attend this year for those colleagues who work with the Spanish language. Extra added bonus: The Congress is held in the same venue (Expo Guadalajara) and at the same time as the International Book Fair, one of the largest in the Spanish language world. Besides the professional sessions, attendees can also stroll up and down the immense fairgrounds, purchase books, listen to some or the most renowned authors in the world, or just window shop between sessions. Other events may appear from time to time, but this remains, by far, the premier translation and interpreting event in Mexico.
I know the choice is difficult, and some of you may have reservations about professional gatherings like the ones I covered above. I also know of other very good conferences all over the world, some of the best are local, regional, and national events; others are specialized conferences tailored to a certain field of our profession. I would love to attend many but I cannot. Some of you will probably read this post in a group or website of an association whose conference I will not attend this year, you will probably see me at other conferences not even mentioned here; that is likely. To those I cannot attend this year: I wish you success and productive conferences. Remember, the world of interpreting is more competitive every day and you will need an edge to beat the competition. That advantage might be what you learned at one conference, or whom you met while at the convention. Please kindly share your thoughts and let us know what local, national or international conference or conferences you plan to attend in 2019.
Will my clients find me in this association’s directory?
April 17, 2017 § 10 Comments
Dear Colleagues:
I am tired of getting this call repeatedly: “Hi, I got your name from the ATA directory and I was wondering if you would be available for a medical evaluation (or a worker’s compensation hearing) this Friday…”
Maybe those providing the service would be happy with these calls, but I am not. Every time I must answer the phone to tell somebody I don’t do that work, and that I refuse to work for peanuts, is a waste of my time. I do conference interpreting and I don’t like to explain two or three times a week I do not work for fifty dollars an hour.
For years I have almost exclusively worked as a conference interpreter, doing some court or legal interpreting for established Law Firms I regularly work with, generally in civil cases or some federal criminal matters. Motivated by ATA’s outreach campaign regarding the credentialed interpreter designation and database, I thought that maybe, if I clarified it on the ATA directory that my credentials are United States Department of State Conference-level, and Federal court certification, all these people would stop calling asking me to do work that I do not provide.
I have been an ATA member for many years, and even though the association does many things I am very much against, I also get many benefits from my membership: a monthly publication with some very good articles, a discount on my errors and omissions insurance, good divisional activities, valuable webinars, and a well-known directory.
I logged in to the members section of the website to update my information and take advantage of the new credentialed interpreters’ database in their directory. This happened:
I must start by confessing that I rarely access ATA’s website, so I found it a little bit too crowded; maybe appealing to translators, but I believe it could be a little intimidating for clients looking for an interpreter or translator. After I accessed the “members” section, I looked for a section called “Interpreters’ credentials”, or something similar, but I found nothing. I clicked on the menu where it says “update your contact information” and “update your online directory profile”.
As I got to the profile section, all my information was already there (so I had entered it before). I did not need to change anything. Since I was already inside the program, I reviewed it anyway to see if I needed to make any changes. When I got to the “Interpreting Services” section, I saw that I had previously highlighted “consecutive”, “court”, “escort”, and “simultaneous”. Since I saw a “court” category, I scrolled down to see if I could also highlight “conference”, but the only category left for me to highlight was “sign language”. I thought it was odd. On one hand, if all you are listing are the interpreting you do, then “court” does not belong in here. If they added “court” to make the search easier for the clients, then I would like to see “conference” as an option. I suppose that healthcare interpreters would argue the same for their specialization.
Under the “Certifications” section, I entered my federal court interpreter and my two state-level court interpreter certifications from the drop down menu. I saw nothing for other credentials that are not certifications, but equally important, such as AIIC, U.S. Department of State, European Union, etc. The menu had another category: “other” where I entered my conference interpreting credentials, constantly wondering why I could not find the so much talked about “credentialed interpreter” menu for the new database ATA has been advertising so much. I thought the reason the place to enter that information was somewhere else, perhaps later on the form, was because these other credentials are not certifications and ATA had included them separately.
I kept looking, and my search only found a different category towards the end of the page called: “Additional Information”. That was it. No other place to enter conference interpreter credentials. Knowing I would not get what I wanted, I tested the directory, so I looked myself up. On a simple search I found my information, not as advertised with the credentialed interpreter information, but as I had entered it earlier. I immediately thought of the unwanted agency phone calls that would keep on coming as before.
I ran an advanced search just for English<>Spanish interpreters in Illinois, where I live, asking for State Department conference-level credentials, and the result was “we found none”. I found this interesting, so I dug deeper to see if there was a problem with the directory search engine. The first thing I tried was a search for interpreters with that same language combination and credentials in the largest state: California. I know several colleagues there with the credentials and are members of ATA. The result was: “we found none”.
At this time I decided that maybe it was a glitch on the search engine, but before concluding that, I wanted to see if I had missed the section where you enter these credentials. I went over the form two more times and I found nothing. At this point I am thinking that maybe I needed to submit my credentials for a verification before the information was displayed, so I went back to the form once again. I read it carefully looking for some instructions or description of such process. I found nothing.
I did the only thing left: I went to the search menu at the top of the page and I typed: “credentialed interpreter process”. The search took me to a page with all the results. At the top I saw one that looked like the information I was looking for, so I clicked on it.
I finally found the explanations and instructions, with a link to a form to start the process. The first thing the program asks you to do is to reenter your ATA membership information. Once you are in the form, you are greeted by a message in red that tells you to submit a separate form for each credential and that you must pay $35.00 USD. As an attorney I must confess that although the red-inked message clarifies that one fee covers all requests, it is ambiguous on a second matter: it reads: “A $35-administrative fee covers all requests for one year.” I did not understand if this means that for your information to continue to be available indefinitely you must pay $35.00 USD every year, or that any request filed after twelve months is no longer covered by the initial $35.00 USD fee and therefore you must pay again for the new credential. Finally, I also learned that the process could take up to something like forty days.
After reading this, I stopped for a minute and reflected on what I was about to do: I was ready to send $35.00 USD to ATA (with my documentation) to be a part of this new database, but so far I had had a miserable time looking for, and finding any colleagues with the desired credentials; so far I had found zero conference interpreters. I even had a difficult time finding the instructions to get my credentials reviewed. My friends, I am pretty active on social media, and even though I am not a computer genius, I am resourceful. Can you imagine how tough it would be for a regular individual looking for an interpreter to navigate through these? Even if I do this, send the documents, pay the fee, and wait the forty days, will my clients find me?
I concluded that I had to do more research first, so I did.
I went back to the directory and tested it:
I did this trying to think like a client and not like an interpreter or an ATA member. The first thing I noticed was that to look for an interpreter, the person doing the search must go through the translators’ section of the advanced search; they must scroll down passing through a section with very confusing questions for somebody who, let’s say, wants to hire an interpreter for a marketing conference at the Marriott downtown. Without being an interpreter, I would not know what to do when asked to indicate if I want an ATA certified or non-certified translator, or what translation tools I will need. As a client, even before reaching the interpreter questions, I would probably close the page and look for a conference interpreter in Google or somewhere else.
Since I had already tried Illinois and California with a result of zero interpreters, I looked first for any conference interpreters with an English<>Spanish combination, with a U.S. Department of State Conference-Level credential in New York State. The result was: none. Then I did the same thing for Washington, D.C. (where most conference interpreters live) Again there were zero. I got the same result in Florida and Texas. Next, I searched the same states for any interpreters with the same combination, but with the AIIC membership credential. The result was: nobody. I considered doing the same for every state in the Union, but (fortunately) I decided against it. Instead, I looked for any conference interpreters with any credential and living anywhere in the world. The result was: 2 interpreters. One U.S. Department of State Seminary-Level colleague in the United States, and one AIIC member in Argentina!
Based on these results, I looked for interpreters in all listed categories. I found this: Under certified court interpreters I found 10 colleagues. Under Healthcare certified I found 4 (2 were also listed as part of the 10 court certified). Under conference credentials I found 2 (one of them is also one of the 11 under court certified). I found 1 telephonic interpreter (also found under another category), and I found zero sign language interpreters. Looking for simultaneous interpreters I found 10, under escort interpreters I saw there are 9, and as consecutive interpreters they have 14. As expected, all interpreters under the modes of interpretation categories are the same ones listed by specialization. I also noticed that some interpreters I found in this group are ATA Board members.
The page also asks the person doing the search to state if they are looking for a “consecutive, court, escort, sign language, simultaneous, or telephonic” interpreter. My relevant question was stated before in this post, but it is worth repeating for another reason: If I am a client looking for a conference interpreter, how can I find one under this criteria? Ordinary people do not know that conference interpreters do simultaneous interpreting. Even worse, they also do consecutive interpreting in many events such as press conferences for example.
If people we deal with regularly have a hard time referring to consecutive or simultaneous interpreting by their correct name, why would everyday people looking for a conference interpreter know who they need based on this question? If ATA included “court”, and even “telephonic”, they should include conference. Once again, I am sure my healthcare interpreter colleagues want to be heard here as well.
After reviewing the directory my decision was simple. Why would I want to pay $35.00 USD, and perhaps wait up to forty days, to be part of a directory listing a microscopic portion of the interpreting community? Should I encourage my clients to look for a credentialed conference interpreter in a directory that does not even list us as an option, and flatly ignores conference interpreting in their most common questions section, where all explanations and examples are geared to court and telephonic interpreting? And why as interpreters should we reward the work of an association that continues to treat us as second-class professionals by including the interpreter search criteria after the translator search options, instead of having two separate search pages: one for interpreters and one for translators to make it easier for our clients, and to give some respect to the many interpreters who are ATA members? There is no excuse or justification for this.
I know there are plenty of capable people at the helm of the American Translators Association whom I know and respect as friends and colleagues. I also appreciate many of the good things they do for the profession, but at this time, for all these reasons, until we interpreters get from ATA what we deserve as a profession: Unless the search criteria and credentialed interpreter designation process is as prominently displayed on the website as is the translators’ certification; and only when the search criteria addresses the conference interpreter community on a client-oriented, user-friendly platform, I will stay away from the “advanced-options” directory. I hope this post is welcomed as constructive criticism, and as the voice of many interpreters all over the world. It is not meant as an attack on anybody; it is just an honest opinion and a professional suggestion from the interpreters’ perspective. I now invite you to share with the rest of us your thoughts about such an important issue for all interpreters and for the image of ATA.
Are we protecting our profession? Part 1.
March 29, 2016 § 49 Comments
Dear Colleagues:
Every now and then something happens in our profession that makes me wonder if we are truly doing what is best for all of us: individually and collectively as interpreters and translators. In fact, this happened recently when I learned, like many of you, that the American Translators Association had revisited the antitrust legislation issue and had reviewed its policy. As expected, ATA followed its traditional pattern of protecting the “interests” of the association over the interests of its individual members or the profession, and adopted a policy that clearly observes antitrust legislation as is, without questioning it. It is not clear to me how the association arrived to this resolution to endorse everything the government wants, and is included in the legislation and case law, without first seeking a legal opinion from attorneys who disagree with the current antitrust laws or their interpretation by the government. As I understand it, the mission of a professional association is to advance and protect the interests of its members and the profession they practice. This can only be accomplished by assessing the current legislation as to its impact on those who it is supposed to protect. I am convinced that a well-publicized campaign to get public comments from the membership, and seeking a legal opinion as to how to interpret the current legislation in the light most favorable to the interests of the individual interpreters and translators, which could have included proposed amendments to the antitrust legislation would have been fruitful and very successful. Of course, it would have rocked the status quo where big multinational businesses, sponsors or members of the association, benefit from the current interpretation of the law and the association’s corporate policy, that leaves the individual members on an uneven field where they cannot talk about the insulting and sometimes degrading fees, or rates as these huge corporations refer to them, that are offered for their interpreting and translation services.
We all want to comply with the law, and nobody is suggesting that we break any legislation. On the contrary, we should always observe the law of the land, as these rules and regulations exist to protect the weaker members of society from the actions of those who are in a position to take advantage of them. This does not mean that we should not question a legal precept when we believe that it is not advancing justice or protecting the weak.
Antitrust legislation was born in the United States in the latter part of the 19th. century when the legislator, first at the state level, and later at the federal Congress, saw the need to protect consumers from big business that at the time was acting as big conglomerates with “excessive” economic power according to the opinion of a majority of the citizens of the United States. The goal of the legislation was to regulate the conduct of business corporations by promoting a fair competition for the benefit of the consumer. Legislation such as the Interstate Commerce Act of 1887, the Sherman Act of 1890, the Clayton Act of 1914, and the Federal Trade Commission Act of 1914 became the law of the land. They were followed by more recent laws like the Robinson-Patman Act of 1936 and the Celler-Kefauver Act of 1950. Ohio Senator John Sherman clearly explained the rationale behind this policy when he said that: “…If we will not endure a king as a political power, we should not endure a king over production, transportation, and sale of any of the necessaries of life…” (Speech delivered in the U.S. Senate on March 21, 1890) The U.S. Supreme Court agreed with this spirit of the legislation when it referred to the Sherman Act as a “charter of freedom, designed to protect free enterprise in America” (Appalachian Coals, Inc. v. United States, 288 U.S. ({{{5}}} 1933) 344 [359]) Antitrust legislation goes against the freedom of speech protected by the First Amendment of the Constitution, but it is tailored under strict scrutiny to limit this right only as it protects the consumer from the voracious unscrupulous merchant. We have many examples of these businesses throughout the more than one hundred years of antitrust laws in the country: The mining industry, the automobile industry, and even the telephone industry are some of the examples that come to mind. In all of these cases we can clearly see the benefits of restricting commercial and industrial activities to avoid monopolies. We do not dispute that, but the fact is that the world has changed and we now face a very different economic reality than the one faced by the antitrust legislator of the 19th. century.
Technological advances and the rapid growth of globalization have created a world with uneven realities and circumstances in many fields, including interpreting and translating. When applied today, the rules conceived to protect the weak from the powerful, provide shelter to multinationals like Capita, SOSi, and LionBridge who take advantage, with the blessing of some of our professional associations, of the legal ban to talk about fees and working conditions of professional interpreters and translators who are forced to negotiate with commercial, not professional, entities who take advantage of any circumstance they can use in their favor.
But it does not need to be that way, a careful reading of the law shows us that discussing fees and work circumstances is legal, as long as there is no agreement to fix a fee. The problem is that, to avoid any possible discomfort, some professional associations adopt internal rules and policies where all mention of fees has been proscribed. It is clear that there is a need for litigation, it is the courts, not the executive branch, who should decide if these 19th. century rules designed to protect the little guy from big business should apply to individuals who make a living from the practice of a professional service, not an industrial or commercial activity (despite the efforts by many to convince us of this model) who are constantly oppressed and taken advantage of by the big business of multinational interpreting and translation corporations.
Who is the little guy who needs the protection of the law under these circumstances? Professional service providers should not fix their fees for services offered to their individual clients: the consumers in this scenario; but there is a big difference between offering services to a neighbor or a store down the street where I live, and having to accept rock bottom fees from publicly traded entities who have a presence in fifty countries. The court system needs to decide these cases, and if the decision is adverse, the legislation has to be changed. Not all legislation is good or fair; in fact, there are plenty of examples where we can see how the law created or enabled an unjust situation. Let us remember that not long ago the United States had legislation that favor slavery, or deprived women from the right to vote. This is where professional associations are expected to act to protect their individual members and above all: the profession.
Perpetuating the present situation will not advance the profession, it will mutate it into some kind of involuntary servitude where the big guys will call the shots. I now ask you for your comments, in the understanding that nobody is calling for violating current legislation, just to change what we have right now, and to opine about the role that a professional association should play when the profession needs to be protected from exterior forces who are trying to hijack it from the interpreters and translators. Next week we will discuss the same topic from a different perspective: The professional associations and the battle against the professionalization of the interpreter.
Historical time for the interpreter voice to be heard.
September 24, 2015 § 2 Comments
Dear Colleagues:
Now for several months, every time I talk to one of you, or I read something about the profession, there seems to be a common trend, a constant presence: Interpreting as a profession is been targeted by many different special interest groups.
There are those who seek a huge profit by applying technology and keeping the economic advantage of doing so without sharing with the interpreter, and in fact, reducing the fee they pay either by lowering the amount, or developing a series of strategies designed to leave the interpreter out in the cold.
Then you have those who want to make a living or “comply” with a legal requirement by lowering the standards of the profession, and setting rock-bottom requirements to work, or even creating a brand new branch of interpreting that they found inside the hat where they keep the rabbit. Stingy and ignorant local government agencies and some unscrupulous language training entities fit this description.
We even have the troubling developments that we are currently witnessing with the United States immigration courts, and the tragedy of a few years ago with the United Kingdom judicial interpreters; both of them leaving many of our colleagues in a horrible financial situation and “inspiring” other governments to emulate their questionable, and frankly despicable way of doing business.
Add to all of the above the ever shrinking fees at the courthouses and hospitals, the ever-deteriorating system of the federal court panel attorney payments for interpreting services in the United States, and the fewer conferences in many cities around the world.
At the time when the world population and media is more aware of the need of the interpreter than ever before, this tragic report could be depressing and discouraging; however, it can also be a unique time in history for the interpreting profession. You see, my friends and colleagues, I see what is happening all around us as a tremendous opportunity, which does not come along very often, to change our careers forever. I believe that the time has come for all of us to stand up and fight for the full professionalization and recognition of the extremely difficult and vital work we perform around the clock and around the world.
I firmly believe, and those of you who follow me on social media have noticed, that this is our time to seize the current situation and turn it into an opportunity to impact the interpreting profession for good. I honestly think that if we unite with our fellow translator friends and colleagues, who are going through a similar situation with lower fees, poor quality machine translations, and knowledge-lacking clients and agencies who want to treat them (and pay them) as proof readers and not as professional translators. I believe that we have so many common interests and a shared desire to have our two professions respected and recognized once and for all.
These are the reasons why, despite my truly busy schedule and comfortable economic and professional situation, I decided to run for the board of directors of the American Translators Association (ATA)
As a total outsider who has decades of experience as an interpreter that has been successful at creating a name, providing a top quality service , and generating a pretty good income, I am convinced that I can offer you all, a voice within the board of the most important and influential interpreter and translator organization in the world. I will bring a different perspective: that of a true full-time experienced professional who has no strings attached to anyone or anything in the organization because of past dealings or compromises that past leaders sometime have.
I bring to the position my determination to tackle the important issues that put our professionalization at risk, such as deplorable negotiating positions before powerful entities who take advantage of their size and economic power; I want to be on the board to make sure that the certification standards proposed and applied by some entities who care about profit and not the quality of the service, do not continue; and if they do, that ATA will not recognize them as equivalent to a real certification or licensing program with the required professional standards.
I am convinced that if I am part of the board, the interpreter community will have a louder voice that reflects our size within the organization, not to argue or create roadblocks, but to enrich the debate with our perspective. Because of my constant travels all over the world, I know the problems faced by interpreters and translators at this time, and I also realize that many of them have the same source and therefore need a common solution. My years of experience have given me the opportunity to meet so many of the ATA members of the board. There are many who I admire and respect. I have no doubt that we will get along and fight together for the organization, the individual interpreters and translators, but more importantly: for the professions.
Being an outsider to the leadership, but being also a member who is closely acquainted with the functions of a professional association, and participates in dozens of conferences and associations’ general meetings throughout the world, I think I can help the membership grow by simply presenting to the board the concerns and complaints I constantly hear everywhere, starting with: Why should I join ATA? What benefits will I get?
Dear friends and colleagues, for years ATA voting privileges were confined to the certified translators and a few interpreters. Presently, as a result of the associations’ recognition of its interpreter membership, you can become a voting member by a very quick and easy process that will take you less than five minutes. All you need to do is visit: http://www.atanet.org/membership/memb_review_online.php
Please do it now as the eligibility to vote on this coming election will only include those who completed the process before the end of the month.
Once you are eligible to vote you have to choices: vote live during the ATA annual conference in Miami, or vote ahead of time. I suggest that you vote ahead of time regardless of your plans to attend the conference. This is too important to leave it to your good fortune and you never know what can happen.
Finally, I believe that we can accomplish many things together. That we can contribute to the advancement of our profession and that of ATA by following these three simple steps: (1) Follow the link above and become eligible to vote. (2) Vote as soon as you can. Do not wait until the conference, and (3) Think carefully about who you are voting for. Thank you very much.
A very simple action by interpreters that can go a long way.
May 22, 2015 § 4 Comments
Dear colleges:
A few days ago I was talking to some interpreters about the changes to the profession brought by the new global economy and technological developments. As we discussed the challenges that we now face as interpreters, it became clear that we need to stay at the edge of all technological developments and we must act and react together as a profession. As we discussed some of our options, we came to a collective realization that we probably are not taking full advantage of the benefits of our professional organizations, especially, the largest and best known of them all: The American Translators Association (ATA)
In the last years, ATA has reached out to interpreters in several ways. As a result, we now have as many interpreters in the organization as we have translators. Unfortunately, a big difference between the two groups of members is that most interpreters are not qualified to vote, not because an impediment on the organization’s bylaws, but because most interpreters do not know how easy it is to switch your membership status to voting member.
There is a misconception that only certified translators can vote in ATA. That is false. Many interpreters qualify to upgrade their status to voting member; it can be done online, it takes about one minute, and it is for free.
Interpreters who have a federal court certification, a U.S. state court certification, those who have passed an interpreting exam with the U.S. Department of State (conference and seminar level) conference interpreters who are members of AIIC, those who have a college degree in interpreting, and some others who meet certain requirements of professional experience, can now go to ATA’s website and upgrade their membership status. This is the link: http://www.atanet.org/membership/memb_review_online.php
Professional organizations have never been more important, relevant, and necessary. I encourage you to join them if you are not a member, and if you are an ATA member, or if you are one of those colleagues who is considering an ATA membership, I invite you to join. Those of you who are already members, please click on the link above and change your status to voting member. Remember, that is how the United States was born. If you are already a member, make sure your voice is heard and your opinion is counted.
I now invite you to share with the rest of us your experience as you change your status on line to voting member.
Turning into a better and more successful interpreter in the new year.
January 6, 2014 § 5 Comments
Dear colleagues:
2013 was a great year for many of us. Quite a few of you developed professionally and became better at what you do. I congratulate you for that important achievement; unfortunately, competitors are still out there, languages are still changing, technology continues to improve, and clients (agencies or direct corporations) are willing to pay for what they need but are looking for the best service at the best possible price. The question is: How do we adapt to reality, keep up with technology, and improve our service? The answer is complex and it includes many different issues that have to be addressed. Today we will concentrate on one of them: Professional development.
It is practically impossible to beat the competition, command a high professional fee, and have a satisfied client who does not want to have anything to do with any other interpreter but you, unless you can deliver quality interpretation and state-of-the-art technology. In other words we need to be better interpreters. We need to study, we have to practice our craft, we should have a peer support network (those colleagues you call when in doubt about a term, a client or grammar) and we need to attend professional conferences.
I personally find immense value in professional conferences because you learn from the workshops and presentations, you network with colleagues and friends, and you find out what is happening out there in the very tough world of interpretation. Fortunately there are many professional conferences all year long and all over the world. Fortunately (for many of us) attending a professional conference is tax deductible in our respective countries. Unfortunately there are so many attractive conferences and we have to pick and choose where to go. I understand that some of you may decide to attend one conference per year or maybe your policy is to go to conferences that are offered near your home base. I also know that many of you have professional agendas that may keep you from attending a particular event even if you wanted to be there. I applaud all organizations and individuals who put together a conference. I salute all presenters and support staff that makes a conference possible, and I wish I could attend them all.
Because this is impossible, I decided to share with all of you the 2014 conferences that I am determined to attend:
The National Association of Judiciary Interpreters and Translators (NAJIT) Annual Conference in Las Vegas, Nevada (May 16-18) Although I am still undecided about going to Istanbul Turkey in March with InterpretAmerica because of scheduling reasons, I am determined to be in Las Vegas in May for the largest judiciary and legal interpreter and translator gathering anywhere in the world. This conference lets me have an accurate idea of the changes in this area that is so important for our profession in the United States. It is a unique event because everybody shares the same field and you get to see and network with colleagues that do not attend other non-court interpreting conferences.
The International Federation of Translators (FIT) Conference in Berlin, Germany (August 4-6). This is an event that cannot be missed because it does not happen every year, because it attracts a different set of colleagues, and because it has a more European flavor than the other huge event in our profession: The ATA conference. Presentations are usually different from other conferences because of the topics that are discussed and the presenters’ style, and in my opinion it gives you a better picture of the European and Asian market than any other event.
The International Association of Professional Translators and Interpreters (IAPTI) Annual Conference in Athens, Greece (September 20-21). I go to this conference because it is IAPTI. Because it is about us, the interpreters and translators! This conference, and this organization for that matter, presents a unique point of view of our profession that I consider priceless. It is the only international conference of this size where there are no corporate sponsors. All you see is translators and interpreters like you. Some of the results of this innovative approach are that the conference attracts a very important group of colleagues that stay away from other conferences because they are bothered by the corporate presence. This is the conference to attend if you want to learn how to deal with agencies, corporate clients and governments because the absence of all those other players fosters this dialogue. You can attend the presentations and workshops knowing that no presenter is there to sell you anything and that is fun to have at least once a year.
American Translators Association (ATA) Annual Conference in Chicago, Illinois (November 5-8). This is the “mother” of all conferences. If you have attended one you know what I am talking about; if you have not, be prepared to be among an overwhelming number of colleagues from all over the world who gather once a year to share experiences, attend workshops and presentations, do networking, buy books, dictionaries, software, hardware, and even apply for a job as an interpreter or translator with one of the many government and private sector agencies and corporations that also attend the event. This is the conference that all language professionals have to attend at least once during their lifetime. As an added bonus, the conference will be held in beautiful breath-taking Chicago with all of its architecture and big city life.
I know the choice is difficult, and some of you may have reservations about professional gatherings like the ones I covered above. Remember, the world of interpretation is more competitive every day and you will need an edge to beat the competition. That advantage might be what you learned at one of these conferences, or whom you met while at the convention. Please kindly share your thoughts and let us know what local, national or international conference or conferences you plan to attend in 2014.
Are federally certified court interpreters any good? Maybe the NAJIT conference had the answer.
May 20, 2013 § 17 Comments
Dear colleagues:
When you go to the doctor, retain an attorney, get on an airplane, or hire a plumber, you want them to be honest, good, and competent. So do I; So does society. That is why there are laws and regulations that require they go to school, get a professional license, and comply with continuing training and education. Even when a person reaches a certain age, he has to go back periodically to the Motor Vehicle Division to be retested in order to continue to drive. Interpreters are no exception. Almost everywhere in the United States where a State offers a certification program, its interpreters must comply with continuing education requirements to keep their certification. Translators need to do the same to maintain their certification with the American Translators Association. It sounds logical right? It makes sense.
Over the weekend the National Association of Judiciary Interpreters and Translators (NAJIT) held its annual conference in St. Louis, Missouri. This is a yearly event and it is the only one of its kind. NAJIT is the only national professional association for judiciary interpreters in the United States. There are many state, regional, and local organizations that meet regularly and offer training and educational opportunities to their members, but no other one offers this service at the national level. Every year the conference takes place at a different location and offers a variety of workshops and presentations so that all judiciary interpreters and translators can better themselves and meet their continuing education requirements with their respective states.
As the main gathering of judiciary interpreters, NAJIT attracts some of the key players in the industry, including the Administrative Office of the United States Courts. This is the federal agency that runs the federal court interpreter certification program. Every year this presentation brings federally certified interpreters up to speed on everything that is happening in the federal interpreter program through a presentation and an open question and answer session with the government officials who know the subject. The presentation was held as scheduled and Mr. Javier Soler and Ms. Julie Meeks were there sharing statistics and information; answering questions, dissipating doubts. Unfortunately, and in my opinion very sadly, only a handful of federally certified court interpreters were there. There are almost one thousand federally certified court interpreters in the United States and there were less than twenty in attendance! Other sessions held simultaneously in the other conference rooms were full of state-certified court interpreters who were attending the St. Louis conference because they wanted to improve their skills but also because they needed the continuing education credits for their respective State Administrative Office of the Courts. Of course, there room was not that empty, there were many people without a federal certification who were attending Mr. Soler’s and Ms. Meeks’presentation because they wanted to learn. And they did learn something that was discussed for the next two days in the hallways of the hotel where the conference took place: Federally certified court interpreters do not need continuing education credits to keep their certification current. Those non-certified interpreters in attendance learned something they didn’t expect, tweets on this issue were the conference’s most re-tweeted throughout Europe where 2 other conferences were held on the same weekend. I knew this information. I have always known this information, but as I looked around a room with just a few colleagues, many non-certified attendees, and a tweet practically going viral, I understood why the federally certified court interpreters weren’t there, listening to the representative of the government agency that regulates what they do and travels half a continent every year to come to see them: No motivation. No need. The only court interpreters who were not attending the conference, and particularly this session were the federal interpreters. The only ones who do not need to comply with continuing education.
Let me explain: Unless an interpreter complies with the State of Colorado’s continuing education requirements, he cannot interpret for a defendant who has been accused of driving without a license and proof of car insurance in Pueblo Colorado. Unless an interpreter complies with the State of New Mexico’s continuing education requirements, she cannot interpret for a defendant who has been accused of duck-hunting without a permit in Estancia New Mexico. A federally certified court interpreter who has never attended a class of ethics or a legal terminology presentation in his lifetime can interpret for a defendant who has been charged with running the biggest organized crime operation in the history of the United States. The first two examples are misdemeanor charges that carry a fine, and under some circumstances a brief stay behind bars. The individual in the last example could be facing life in prison.
The judicial branch of the United States government is facing tough times; these are difficult days and they have to watch a smaller budget. So do the individual states. It is very true that continuing education is expensive. It is expensive to provide the education and training. It is expensive to verify compliance and to keep a record… but there are ways…
There are surely other options, but these are my 2 cents:
Some states honor the continuing education provided by already well-established organizations and associations at the national, regional, state, and local levels. ATA does the same. The cost to the federal government would be zero if they decided to honor credits obtained at a NAJIT, ATA, or other well-recognized conference in the United States, including some state conferences such as California’s Nebraska’s, New Mexico, and others. They could also honor credits from attending well-known prestigious international and foreign professional organizations such as FIT, FIL/OMT in Mexico, ASETRAD in Spain, and others; and they could also consider the classes taught at institutions like MIIS, University of Arizona, University of Maryland, and others. All of the conferences and organizations above offer training and presentations on ethics, skills-building, terminology, practices, technology, and many more.
The reporting of the courses attended could be on an honor basis as many states do at this time. After all, federally certified court interpreters are professionals with moral solvency who periodically undergo criminal background checks. They are officers of the court! These credits could be reported by answering and signing a form at the same time contractors renew their contract every year and staffers undergo their evaluation. And to keep a central record, all interpreters would have to input this information into the system once a year by accessing and updating their personal information on the national court interpreter database system (NCID) that already exists and we access every time we change our address or modify our resume.
Federal interpreters are honest, professional and capable individuals who love their trade and take pride on their work. They would happily embrace this change and comply. After all, many are already doing it for their state and ATA certifications. Please let me know your opinion and ideas on this crucial topic.
As interpreters we must remain at the table of our largest professional association.
October 19, 2012 § Leave a comment
Dear colleagues:
Next week we will meet in San Diego during the American Translators Association annual conference. We will attend interesting presentations, establish new contacts, greet old friends, buy books, and we will have a lot of fun. However, we will also gather to do something else that is particularly important for all interpreters: we will vote for three directors to the ATA Board. These new officials will represent our interests before the Board for the next three years.
As a professional association, ATA has thirteen officials that make policy and decide issues that affect us all as an organization. We have a President, a President-elect, a Secretary, a Treasurer, and 9 directors. Being a board member is a hard job, it requires a lot of time and effort and the reward is usually the satisfaction of a job well-done. We are very fortunate to have very capable and dedicated people at the top of ATA.
The number of translators and interpreters in the organization’s membership are pretty similar, but only two of these thirteen officials are interpreters. They all do a magnificent job, but it is these interpreters that really voice our perspective in the boardroom. We are two professions united by the word, written and spoken. I am writing this piece because those two spaces where we as interpreters are represented in the boardroom are up for reelection. In other words, if we lose one of those two seats we will end up with nothing as it used to be in the past. In the pursuit of a more balanced organization we should strive to bring our representation up. To do that we cannot afford to lose these two seats. We just can’t.
Cristina D. Helmerichs is a veteran of our profession. She has a professional and administrative resume better than most. She has been an honest and measured voice for all ATA interpreters during the last three years. She was instrumental in the change of the organization’s tag that for the first time included us, the interpreters, as part of the association’s identity. She presently chairs the Interpretation Policy Advisory Committee, and a couple of years ago she played a significant role on an effort to understand and include many more of our colleagues who were frankly on the verge of leaving ATA and other professional organizations because they felt excluded and ignored. Cristina was Chair of the NAJIT Board of Directors from 1996 to 2004. During her tenure NAJIT saw unprecedented growth in membership; she is also a founder of the Texas Association of Judiciary Interpreters and Translators (TAJIT) and an active member of the Austin Area Translators and Interpreters Association.
Cristina complements these impressive administrative credentials with her professional trajectory as an interpreter. She has worked in the federal court system nationwide, she has been a pillar to the court interpreter scene in the state of Texas for many years, and she has been a conference interpreter all over the country. Cristina is a regular interpreter trainer, a workshop instructor, and a rater of the federal court interpreter examination. I know all these things because I have been a member of these organizations when Cristina has been in charge; I have worked with her all over the country interpreting, teaching, and rating federal exams. I have traveled half way across the world with Cristina. I have pet her dogs at her home, and I have been her classmate when we studied diplomatic conference interpretation in Argentina together. Cristina has been a great friend and she is a spectacular human being. Anybody in Austin will agree with this statement. I invite you to vote for her next week because we need her at the table.
I also encourage you to reelect Odile J. Legeay, the other interpreter on the board. Odile is another great professional and very capable board member. During the last three years she has been instrumental in the development of tools that have come to aide all freelancers, such as the standard agreement she developed. Odile is also a great human being. I know all these things because just as in Cristina’s case, I have seen it first-hand. I have worked with her, attended conferences and activities with her, and I have been to her home in Houston where I have seen how well-liked and loved by her peers she is. Together with Cristina, Odile is a voice that we as interpreters must keep at the top of ATA’s decision-making structure. We need their representation. In fact we cannot afford to do without either one of them.
It is also relevant to mention that Cristina and Odile are two of only three Spanish linguists on the board. This is also important when we think that ATA is the most important professional association in the United States, and the U.S. is the number two country with the most Spanish speakers in the world just behind Mexico. Voting to reelect Cristina and Odile will continue to allow all ATA interpreters to have a voice on a Board of Directors where an overwhelming majority of the members are translators, and it will also help ATA to be more representative of its community (The United States of America) and its membership (Spanish interpreters and translators) by keeping two of the Spanish linguists as part of the Board. The other Spanish linguist, a translator, is not up for reelection this time.
Finally, because this election day we can vote for three directors, I would like to invite you to also vote for Corinne McKay. She is not an interpreter, she is a French<>English translator (and a very good one) who has been instrumental to our joint profession. I know Corinne as a person and she is a great human being, she is responsible and committed. I had a chance to observe her up-close when she was President of the Colorado Translators Association (CTA). At the time I was living in Colorado and I was Chair of the Colorado Association of Professional Interpreters (CAPI). I have seen Corinne present at professional conferences, I saw the key role she played during the ATA annual conference in Denver two years ago, and I know that although not an interpreter, she has tried to bridge that gap in Colorado organizing events to bring the professions closer. I know this because a few years back she invited me to do a presentation on conference interpretation before CTA.
Dear friends and colleagues. I appreciate all of our colleagues that are running, I am sure they are all honorable and capable professionals and human beings, but this time I invite you to keep our voice at the table by reelecting Cristina Helmerichs and Odile Legeay, and I invite you to cast your third vote for a great translator who has proven to be capable as an administrator and will no doubt be a friend to the interpreter community. Please cast these three votes.
Continuing Education: An essential requirement to be a good interpreter.
April 3, 2012 § Leave a comment
Dear Colleagues,
This is the time of the year when work starts to increase, the winter is over, the migrants are back in the U.S. after spending the holidays in their countries, and conference season starts all over the country. This is finally the season to make money, to network with colleagues and clients, and to expand our professional practice. This is the moment of truth, the day when we have to perform, perhaps before a new potential client, has arrived!
What does this mean? It means that we have to do an excellent job, and to do so, we need to prepare, we need to practice, and we need to learn more, and more, and more.
Continuing education is the best way to keep our heads above the water in a profession that is constantly evolving. We work with words and new words are born every day. We work with expressions, and new expressions appear every day. We work with technology, and new technology is developed every second. I firmly believe that all interpreters, regardless of their field and level, must follow a rigorous continuing education program; even if their field of work, clients, or legislation does not require it. The continuing education season is here as well. I encourage you to look into the conferences offered by the national and international organizations, select a conference and attend it; invest the time and money!
The National Association of Judiciary Interpreters and Translators (NAJIT) will hold its annual conference from May 18-20 in Cambridge Massachusetts, InterpretAmerica will meet in Monterey California on June 15-16, and the American Translators Association will meet in San Diego California from October 24-28. There are also very good regional conferences all over the country. TAJIT in Texas, The New Mexico Conference in Albuquerque, NATI in Nebraska are a few of the many that you can choose from. This time I would like to ask you all two things: If you are a “regular” conference participant, please tell us why you do it, and if you have never been to one of our conferences, please tell us which one you would like to attend.