“Excuse me, interpreter, we will record your rendition”.

January 22, 2018 § 9 Comments

Dear Colleagues:

A few months ago I came back to the booth after a break during an event I was interpreting and I found my boothmate talking to one of the conference attendees. He was asking for her permission to bring a digital recorder inside the booth because he wanted to record the interpretation of the conference. Before my colleague responded, I explained to the gentleman that recording an interpreter rendition is more complex than simply asking the interpreter.  I told him that it would not be possible to record us, and I asked him to talk to the event organizers who would work on all clearances and legal documents needed before anything could be recorded to be played back at a later time.  He understood my polite negative, picked up his microphone and recording devise, and exited the booth.

Once we were alone, my boothmate told me she did not know that anything other than our consent was needed. She told me that often, other organizers and agencies had recorded her rendition without even asking for her permission. I was very surprised.

The United States and many other countries have enacted legislation that protect intellectual property. There are also international conventions to protect patents, trademarks, and copyrights covering tangible and intangible products discovered, invented, or created by the human mind. The use and exploitation of this intellectual property without the authorization of the author violates law and perpetrators are subject to both criminal and civil liability.

Only after the author, or legal holder, of an intellectual property right has consented to its use or exploitation this can be manufactured, sold, printed, reproduced, or used. Because the protected intellectual property is the work product of an individual, this inventor, creator, or author must be compensated. Such compensation is called royalties.

American legislation defines royalties as “…a percentage of gross or net profit, or a fixed amount per sale to which a creator of a work is entitled which is agreed upon in a contract between the creator and the manufacturer, publisher, agent, and/or distributor. “ Inventors, authors, movie makers, music composers, scriptwriters, musicians, interpreters, translators, and other creators of an intellectual product , contract with manufacturers, publishers, movie production companies, producers, event organizers, agents, and distributors to be paid royalties in exchange for a license or authorization to manufacture or sell the product. Royalties are payments made by one entity (the licensee) to another entity (the licensor) in exchange for the right to use intellectual property or physical assets owned by the licensor.

In a situation like the one I describe above, the speaker at the podium is the author of the knowledge and information he is disseminating among the attendees to the conference. He owns that intellectual property. The interpreters in the booth are the authors of the content in the target language of the knowledge and information the speaker at the podium disseminated in the source language. Both, the speaker (in the source language) and the interpreters (in the target language) would be licensors to the attendee who requested the recording when he went to the booth. This individual would be the licensee to the speaker as far as the knowledge and information disseminated by the speaker during the speech, and for the elocution of the contents in the source language. He would also be the licensee to the interpreters for the rendition of the speech into the foreign (signed, or indigenous) target language.

The attendee would need, at least, the authorization of the speaker to record the presentation in the source language, and the consent of both, speaker and interpreters to record the presentation in the target language. Attendee would need to negotiate the payment of royalties with speaker and interpreters, and all licensors would need to be compensated for the use of their intellectual property.

It could be more complicated; the speaker may have partners who coauthored the paper he is presenting; a university, government, or other entity may be the legal holder to the intellectual property rights because of a contractual agreement between the speaker and his sponsors.  The interpreters could have negotiated the sale of their intellectual property (the rendition into the target language) to the agency that retained them, the main speaker, the university, government or other entity who sponsored the research, or any other party legally entitled to said intellectual property.  It is never as simple as letting the attendee record your rendition.

Years ago, interpreters would get to the booth, and whenever there were no speakers of the target language they were there to interpret, they would just sit in the booth doing very little. There were no “customers” for their intellectual product.  This has changed. Now often interpreters must interpret into their target language even if there are no speakers in the room, because there may be others virtually attending the presentation from a remote location, or because the speech, and its interpretation into several target languages, will be sold to others who could not attend the live event.

For this reason interpreters must know of the event organizer’s plans. If there will be a video or audio recording of the presentation, we must negotiate royalties. Those fees belong to us, not to the speaker or the event organizer; and they do not belong in the pockets of the agency that hired us to do the conference. As interpreters we must be very careful of what we sign. Speaker and event organizer may be paying royalties to the agency for the recording, and the interpreting agency may not be passing these payments on to you, the rightful owner.

Interpreters can negotiate this intellectual property rights. They can sell them to a third party if they wish to do so. They can even transfer them for free. It is up to the skill and business mind of the interpreter to decide what to do, but we must know that we can negotiate; that we are in the driver’s seat. I would allow no type of recording of my work unless I get paid royalties. How I negotiate payment, how to calculate them, and whether or not I will settle for a lump payment or a recurring payment every time the recording is sold, will depend on the content, and my long term relationship with that client.

Please do not ignore your intellectual property rights. The United States Code, Code of Federal Regulations, and other legislation will protect us in the U.S., but when working abroad, and even when the work product (recorded rendition) will be sold abroad, or the licensee entity is a foreign national, check local legislation and look for any international treaty. Finally, regardless of the location of the job, always include an intellectual property/payment of royalties clause in your interpreting services contract. At the minimum you should prohibit any recording of your rendition without your written consent.

I now invite you to leave your comments and to share your experiences with this issue that will be more pervasive every day.

When court interpreting is done right.

January 15, 2018 § 4 Comments

Dear Colleagues:

Most professional, dedicated, court interpreters in Europe and the United States are constantly fighting against the establishment: government authorities who want to dodge the responsibility of administering justice to all, regardless of the language they speak, by procuring a warm body next to the litigant in the courtroom regardless of the skill and knowledge of the individual; ignorant and egotistical judges who believe they know everything about language access and interpreting, and make absurd decisions, when they know less about our profession than anyone else in the room; bilingual lawyers who cannot tell the difference between being a professional interpreter and speaking a second language with limited proficiency; monolingual attorneys who believe interpreting is easy and interpreters are  only an intransigent bunch demanding nonsensical work conditions (like team interpreting) and get paid for what they do more than they deserve;  and of course, greedy unscrupulous agencies who spend most of their time trying to figure out two things: How to pay interpreters less, and how to sell a mediocre paraprofessional low fee foreign-language speaker to their clients.

There are exceptions everywhere and in some latitudes court interpreting can be performed at a high quality level (even though, in my opinion, most court interpreters are still getting paid very little compared to the other actors in a court proceeding such as attorneys, expert witnesses, and judges), but there are no places, that I know of, at least in the United States, where you can find the support, understanding, and respect I found in Mexico during their transition from written court proceedings to oral trials where interpreters play a more relevant role they ever did under the old system.

Cubi (editor) Me, Carreon, Maya

During the last two years I have attended many conferences, meetings, one-on-one interviews, where I have talked to the parties invested in the system about the work court interpreters do, the need for some quality control process such as an accreditation or certification of the professional court interpreter, the non-negotiable principle that interpreters must make a professional fee that will let them have the lifestyle they may choose and will retain them as practitioners of the interpreting profession, and the work conditions for the professional court interpreter to provide the expected service. I have had many memorable experiences, and I will share with you those that I consider essential turning points in the design of the court interpreting profession in Mexico.

For the past two years I have attended the “Taller de profesionalización de los servicios de interpretación de Lengua de Señas Mexicana en el ámbito jurídico” (Professionalization of Mexican Sign Language legal interpreting services workshop), the brain child of Mexico’s federal judge Honorable María del Carmen Carreón, who has done more for the court interpreting profession than any person I know who is not an interpreter. Judge Carreón and her team organized these workshops that bring together Mexican Sign Language interpreters from all over the Mexican Republic, the most influential Sign Language Interpreter professional associations in the country, legal and language scholars, attorneys from all fields, and judges from all levels and jurisdictions: from Federal Supreme Court Justices and State Supreme Court Justices, to federal and state criminal, civil, family, administrative, and electoral judges.

These participants meet for three days at different locations: courthouses and universities, to learn from each other, and exchange ideas on how to make it easier for court interpreters so they can fulfill their role in the administration of justice to all individuals, regardless of the language they speak. The new court interpreting manual I recently published results from this extraordinary professional relationship that has developed among my co-authors: Judge Carreón and Daniel Maya, president of the largest professional association of Sign Language interpreters in Mexico, and me (Manual del Intérprete Judicial en México, Carreón, Rosado, Maya. Editorial Tirant Lo Blanch).

Judge Hernandez

During these trips, I have witnessed the willingness of all parties to learn the new system together, I heard often about the commitment to a good professional fee for those interpreters who get a court interpreter patent as a “perito” (equivalent to a certification or accreditation in other countries), and I saw a system with a new culture of cooperation where interpreters getting materials and full access to a case will be the rule and not the exception. I saw how all actors understand the need for team interpreting without even questioning the reasons behind this universally accepted policy. I heard judges telling interpreters to come to them with their suggestions and requests, and lawyers who want to learn how to work with the interpreter. Our manual has been presented before many institutions, including courthouses and attorneys’ forums to standing room only.

It was at one workshop, and through Judge Carreón, that I met Mexico City Civil Court Judge Eliseo Juan Hernández Villaverde and Mexico City Family Court Judge Teófilo Abdo Kuri.  Both judges graciously invited me to their courtrooms so I could observe how the oral proceedings are being carried under the new legislation, and to have a dialogue on court interpreters’ best practices so our Mexican colleagues can provide their service under close to ideal conditions.

At their respective courtrooms I met their staff and I saw how everyone was treated with dignity and respect. After fruitful talks with both judges, I observed the proceedings, and afterwards met with the judges to physically suggest changes to the courtroom to make it more “interpreter-friendly” to both: sign and spoken language interpreters. To my surprise, these suggestions were welcomed immediately, and Judge Hernández Villaverde rearranged the courtroom right on the spot, in my presence, to make sure that everything was as suggested. Finally, it was agreed that court interpreters and those studying interpreting will have regular visits to their courtrooms where they will observe proceedings and after the hearing can ask questions to the judges.

Judge Abdo

A major factor in the success that Mexico is enjoying, is due to the absence of irresponsible interpreting agencies that hire a high school level “coordinator” to recruit paraprofessionals and convince them to work for a fee (they call rate) that will seem good to them (compared to their minimum wage job prior to becoming an “interpreter”) but would be insulting and disrespectful to any professional interpreter charging the professional fees that their service commands.

There are some in Mexico, judges, attorneys, and interpreters, who are not fully on board, but they are not stopping the new culture. They are not killing the excitement and willingness of all parties to grow professionally in the new legal system the country has adopted.  There are many things to do, but an environment fosters the achievement of those goals.

I hope that me sharing the situation of the court interpreting profession in Mexico can inspire many of us in other countries and legal systems, and teach us to keep fighting for what is right without ever giving up in our dealings with the judiciary, and to never give in to the insulting conditions offered by those who want to see us as an “industry” instead of a profession. I now invite you to share with the rest of us your goals and achievements within your courthouses or hospitals (for healthcare interpreters).

The “must attend” conferences of 2018.

January 8, 2018 § 10 Comments

Dear Colleagues:

2017 was a great year for many of us. Quite a few of you developed professionally and became better at what you do. I congratulate you for that important achievement; unfortunately, competitors are still out there, languages are still changing, technology continues to improve, and clients (agencies or direct corporations) will pay for what they need but are looking for the best service at the best price.  The question is: How do we adapt to reality, keep up with technology, and improve our service?  The answer is complex and it includes many issues that must be addressed.  Like every January, at the dawn of a new year, the time for planning activities, and programming agendas, we will concentrate on one of them: Professional development.

It is practically impossible to beat the competition, command a high professional fee, and have a satisfied client who does not want to have anything to do with any other interpreter but you, unless you can deliver quality interpreting and state-of-the-art technology.  We need to be better interpreters.  We must study, we must practice our craft, we should have a peer support network (those colleagues you call when in doubt about a term, a client or grammar) and we must attend professional conferences.

I find immense value in professional conferences because you learn from the workshops and presentations, you network with colleagues and friends, and you discover what is happening out there in the very competitive world of interpreting.  Fortunately there are many professional conferences all year long and all over the world.  Fortunately (for many of us) attending a professional conference is tax deductible in our respective countries.  Unfortunately there are so many attractive conferences and we must choose where to go.   I understand that some of you may attend one conference per year or maybe your policy is to go to conferences offered near your home base. I also know that many of you have professional agendas that may keep you from attending a particular event even if you wanted to be there.  I applaud all organizations and individuals who put together a conference. I salute all presenters and support staff that makes a conference possible, and I wish I could attend them all.

Because this is impossible, I decided to share with all of you the 2018 conferences I am determined to attend. In other years I have attended more conferences than the ones on my list, last-minute changing circumstances and personal commitments let me go to events I had not planned to attend at the beginning of the year.

As of today, the conferences I plan to attend this year are:

The Association of Translators and Interpreters of Florida (ATIF), ATA Spanish Language Division (SPD) and Florida International University (FIU) “In Miami Spring Into Action” in Miami, Florida, (March 16-18). I will attend this conference because of the program they have put together with top-notched presenters, interesting topics, and the college environment of FIU’s campus.  If you are a Spanish language interpreter, translator, proof-reader, linguist, teacher, or you just love Spanish, this is an event impossible to miss.

Congreso XV Aniversario Asetrad in Zaragoza, Spain, (May 18-20). I always attend Asetrad’s congress because it does not happen every year, which gives me plenty of time to plan ahead since I live in the United States, and because it allows me to listen to some of the best presenters from a country with such rich tradition on interpreting and translating as Spain. Those of us who live in the Americas should take advantage of these events where we get to see and hear presenters who do not travel to the events in the Americas. I also enjoy the invaluable experience of learning about the problems my colleagues are facing across the Atlantic, and hopefully learn from the strategy they resorted to solve a problem that could be similar (sometimes identical) to a situation we may be fighting in the United States at this time. I hope that my Spanish speaking colleagues from the Americas travel to Zaragoza for this exciting event.

The International Association of Professional Translators and Interpreters (IAPTI) Annual Conference in Valencia, Spain (September 29-30).  I go to this conference because it is IAPTI. Because it is about us, the interpreters and translators! This conference, and this organization presents a unique viewpoint of our profession I consider priceless.  It is the only international conference of this size where there are no corporate sponsors. All you see is translators and interpreters like you.  Some results of this innovative approach are that the conference attracts a very important group of colleagues that stay away from other events because they are bothered by the corporate presence.  This is the conference to attend if you want to learn how to deal with agencies, corporate clients and governments, because the absence of all those other players fosters this dialogue.  You can attend the presentations and workshops knowing that no presenter is there to sell you anything and that is fun to have at least once a year.  See you all in Valencia!

American Translators Association ATA 59 Conference in New Orleans, LA (October 24-27). Every year, the American Translators Association puts the biggest show on earth.  More presentations to choose from, more attendees, more opportunities to network, and wonderful NOLA! I enjoy attending ATA conferences because of the variety, organization, and the many friends and colleagues I get to see every year. However, to take advantage of the conference without being exposed to the many predators that attend every year in the form of agencies, vendors, and “well-intentioned colleagues”, I pick my activities very carefully and never losing sight of the obvious presence of those who want to destroy our profession and turn it into an industry of commodities. With that warning, go to New Orleans and enjoy the conference, jazz and cuisine.

XXII Translation and Interpreting Congress San Jerónimo (FIL/OMT) in Guadalajara, Mexico (November 24-25) Every year the Mexican Translators Association (OMT) puts together a magnificent program featuring well-known presenters from all over the world. Coming from a very successful sold-out XXI Congress, the 2018 edition will have workshops and presentations in varied, useful, and trending topics. This is the activity to attend this year for those colleagues who work with the Spanish language.  Extra added bonus: The Congress is held in the same venue (Expo Guadalajara) and at the same time as the International Book Fair, one of the largest in the Spanish language world. Besides the professional sessions, attendees can also stroll up and down the immense fairgrounds, purchase books, listen to some or the most renowned authors in the world, or just window shop between sessions.

I know the choice is difficult, and some of you may have reservations about professional gatherings like the ones I covered above.  I also know of other very good conferences all over the world, some of the best are local, regional, and national events; others are specialized conferences tailored to a certain field of our profession. I would love to attend many but I cannot. Some of you will probably read this post in a group or website of an association whose conference I will not attend this year, you will probably see me at other conferences not even mentioned here; that is likely. To those I cannot attend this year: I wish you success and productive conferences.  Remember, the world of interpreting is more competitive every day and you will need an edge to beat the competition.  That advantage might be what you learned at one conference, or whom you met while at the convention.  Please kindly share your thoughts and let us know what local, national or international conference or conferences you plan to attend in 2018.

What we learned as Interpreters in 2017.

January 1, 2018 § 6 Comments

Dear Colleagues,

Now that 2017 is ending and we are working towards a fruitful and meaningful 2018, it is time to assess what we learned during the past 12 months.  As interpreters we are constantly learning, and from talking to many of my colleagues, 2017 was packed with learning opportunities.  The year that ends gave me once again the opportunity to work with magnificent interpreters and many of my dearest colleagues.

Our profession had positive developments this year:  The International Federation of Translators (FIT) held a very successful conference in Brisbane, Australia where those of us in attendance could see many friends and colleagues advancing our professions throughout the world. It was personally very instructive, and inspiring, to see how interpreting services in Aboriginal languages and Sign Language interpreting in many languages have grown and developed In many countries. I witnessed how the interpreting profession has moved forward in Mexico, as evidenced by the Organización Mexicana de Traductores’ (Mexican Translators Association, OMT) very successful conference in Guadalajara, The Autonomous University of Hidalgo’s University Book Fair and content-rich conference in Pachuca, and the very inspiring second court interpreter workshop and conference for Mexican Sign Language (LSM) that took place in Mexico City with the tremendous backing of the Mexican judiciary.  The International Association of Professional Translators and Interpreters brought its world congress to the Americas for the first time, and the decision could not be better: An unprecedented number of colleagues from North and South America attended the event and benefited from IAPTI’s philosophy and the quality of the presentations in beautiful Buenos Aires. This, and the workshops and talks I gave in Mexico to colleagues and students, including a very special invitation to the Autonomous University of Guadalajara (UAG) have helped me understand why the profession is growing south of the border, successfully taking the challenge by their government’s total revamp of their judicial process.  I also could participate in other professional conferences and seminars of tremendous level where I was honored to share experiences and exchange ideas with many professional colleagues. Thank you to all my colleagues who attended my presentations, workshops and seminars in Querétaro, Mexico City, Charlotte, San Antonio, Buenos Aires, Washington, D.C., Brisbane, Pachuca, Montevideo, Guadalajara, Seattle, Chicago, La Paz, and Baltimore. It was a pleasure to spend time with all of you in 2017.

The year that ends in a few days saw the growth of our profession in the healthcare field.  Remote Simultaneous Interpreting (RSI) had a landmark year as it listened to the professional conference interpreters and treated them with respect in both, labor conditions and professional fees. It also defined itself and marked an important distinction between the quality of Remote simultaneous interpreting (RSI) and video remote interpreting (VRI) the “industry’s” option.  Once again, I noticed the growth of our profession in Africa where our friends and colleagues held several professional events.

Unfortunately, not everything was good.  Our court and healthcare interpreter colleagues in the United States continued their fight against “peer” mediocrity, government ignorance, and agency greed. 2017 saw the biggest shift in American foreign policy in decades and this affected our profession. Events held in the United States for many straight years left for other countries because of the uncertainty of American immigration policy. It is very difficult to plan a big conference and invest a lot of money, without the certainty that attendees from certain countries will be admitted to the United States for the event.  International government programs that require of interpreting services was at an unprecedented low, and changes of personnel in the administration, at all levels, impacted the work available to interpreters in the diplomatic and international trade arena.

Apparently some bad situations remain alive, like the one suffered by the state-level court interpreters in New Mexico, and other court interpreters in some American east coast states. These colleagues continue to fight against low pay, deplorable working conditions, favoritism, ignorant government program administrators, and other problems. Some European countries, like Spain and the United Kingdom, continue to fight low quality translation and interpreting services in the legal arena.

Once again, interpreters around the world faced attempts from special interest groups to erode our profession by lowering professional standards and creating questionable certification programs, the multi-national language agencies continued to push telephone interpreting whenever, and wherever they can, offering rock-bottom per minute fees to the interpreters. Some board members in one professional translator and interpreter association maneuvered to oust two of the most valuable and recognized members of our professional community, and this jury (me) is still out on the question of the future of the association.

On a personal positive note, 2017 was the year when a long-time goal was reached: with my distinguished friends and colleagues, María del Carmen Carreón and Daniel Maya, we published the first ever text on court interpreting in Mexico within the new legal system the country recently adopted. The publication: “Manual del Intérprete Judicial en México” has been embraced by interpreters, judges, and attorneys throughout Mexico, and so far, the sales are handsome in many Spanish-speaking countries.

Of course, no year can be one hundred percent pariah-safe, so we had our “regulars” just like every single year: 2017 was full of para-interpreters trying to “take over” the market by charging laughable fees under shameful working conditions in exchange for miserable services.

As you can see, dear friends and colleagues, much changed and much stayed the same. I think that there were more good things than bad ones, but I continue to be aware of the awesome problems we still face as a profession from threats that come from without and within. I now invite you to share with the rest of us your learned lessons (good and bad) of 2017.

I wish a Happy and Productive New Year to all my friends and colleagues!

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